Today Frontier Airlines announced improvements that will enhance the customer travel experience. The changes are effective starting today, June 2, and include the addition of advanced seat assignments at time of booking for Economy AirFairs customers and a decrease in the same-day confirmed change fee from $100 to $50 for Economy Class.
All customers on all fare types have the opportunity to pick advance seat assignments wherever Frontier flies, with this new change.
“We spent a lot of time listening to our valued guests and learning what would make the Frontier travel experience even better,” Ian Arthur, VP of marketing and branding, said.
“These are the first of many improvements you’ll see as we continue to integrate with our partner, Midwest Airlines, and develop a single branded carrier operating under the Frontier Airlines name.”
Beyond advanced seating assignments and decreased fees for same-day confirmed change reservations, the carrier also plans to eliminate the $25 ticketing service fee for travel purchased through the reservations call center and airport ticket counters.
Frontier also will provide access to the Best Care Club in Milwaukee’s General Mitchell International Airport for Classic Plus customers on same day travel. AirFares allows customers to choose the fare and amenities that best meet their needs.
Customers have the opportunity to choose between three different fare levels: Classic Plus, Classic or Economy. Each has different levels of niceties and flexibility included into the fare.
Source: Market Watch