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United States: Airport Runway Repairs
Construction is under way at the following airports in the United States that could impact operations for all air carriers. As a result of the runway closures, customers traveling to/from these airports may experience longer taxi times or flight delays, especially during peak travel periods and/or unfavorable weather conditions.
Airports affected by operational conditions: Boston, MA (BOS); Los Angeles, CA (LAX) through May 30, 2017; New York-Kennedy, NY (JFK); San Francisco, CA (SFO) through June 9, 2017.
Passengers traveling to, from, and/or via the listed airports are requested to re-confirm their flights directly with the airlines prior to departure. For up to date information, please visit the following link:
Portugal & Italy: Suspension of Schengen Agreement -May 2017
Portugal: As part of the Pope's visit to Portugal on May 12-13 and according to the information provided by SEF (Portuguese Immigration and Borders Service), the Schengen Agreement will be suspended between May 10-14, 2017.
Italy: Due to the G7 summit which will be held in Bari from May 11-13, and in Taormina from May 26-27, in order to guarantee safe and orderly sessions, the agreement for Schengen area will be temporarily suspended from May 10-30, 2017.
Passengers travelling to Schengen area destinations during these dates are requested to re-confirm their required travel documents prior to departure. Also, arrive at the airport with valid identity documents and earlier than normally required in order to avoid possible delays caused by the reintroduction of border document controls.
Please use the below links to review further information:
Nigeria: Arik Air Suspended International Operations as of March 22, 2017
Arik Air has been taken over by the Nigerian government due to non-performing loans and is now being managed by AMCON (Asset Management Corporation of Nigeria). Arik Air had no choice but to temporarily suspend their international flight operations starting Wednesday, March 22, 2017.
The airline has stated that domestic services in Africa will continue and as originally scheduled; however future schedule changes and cancellations may occur.
At this time, we are not able to verify any Arik Air itineraries and all passengers are requested to contact Arik Air directly to re-confirm flights, re-protection options, and refund authorization.
Arik Air Contact information: 877-900-2745
For additional information: please review the below link:
Lithuania: Vilnius International Airport Closure from July 14-August 17, 2017
Due to extensive runway reconstruction, the Vilnius International Airport will be closed from July 14-August 17, 2017. Some airlines have announced they will temporarily suspend its Vilnius operations and operate all affected flights from Kaunas Airport (KUN). Kaunas is the second largest city in Lithuania, situated approximately 100 km from Vilnius.
Customers holding a reservation to, from, and/or via Vilnius International Airport (VNO) are requested to re-confirm their flight itineraries directly with the airlines prior to departure.
If you need to change your flight: The airlines may have flexible policies for customers wishing to change their reservations, please contact your carrier directly. Please use the below link to review additional information:
United States & UK: Large Electronics Ban
The Transportation Security Administration (TSA) and the UK-Department for Transport have determined to enhance security to include airport security procedures for passengers at certain last point of departure airports to the United States and certain countries with departures to the UK.
The enhancement in security will require that all personal electronic devices (PEDs) larger than a cell phone or smart phone be placed in checked baggage. Approved medical devices may be brought into the cabin after additional screening.
Affected airports departing for the United States: Abu Dhabi, UAE (AUH); Amman, Jordan (AMM); Cairo, Egypt (CAI); Casablanca, Morocco (CMN); Doha, Qatar (DOH); Dubai, UAE (DXB); Istanbul-Ataturk Turkey (IST); Jeddah, Saudi Arabia (JED); Kuwait Intl', Kuwait (KWI); Riyadh, Saudi Arabia (RUH).
Affected countries (all airports) departing for the UK: Egypt; Jordan; Lebanon; Saudi Arabia; Tunisia; Turkey.
Passengers traveling to the United States or the UK from the affected airports/countries are requested to re-confirm luggage requirement policies directly with the airlines prior to departure.
Please use the below link to review additional information and current airline policies:
InselAir Flight Suspension to Several Destinations as of March 08, 2017
As a result of continued grounding of InselAir’s fleet by the Aruban Civil Aviation Authorities, InselAir has no choice but to temporarily suspend a majority of their flight services starting Wednesday, March 8, 2017.
The airline has stated that its inter-island services between Aruba, Bonaire, Curacao, and St. Maarten will remain in place as originally scheduled; however future schedule changes and cancellations may occur. As soon as more aircraft become available, InselAir will look into re-launching some of its cancelled routes.
At this time, we are not able to verify any InselAir itineraries and all passengers are requested to contact InselAir directly to re-confirm flights, re-protection options, and refund authorization.
InselAir Contact information:
- Aruba: (Mon - Fri 7AM - 8PM/Sat - Sun 8AM - 8PM ) +297 582 1200
- Curaçao: (Mon - Fri 7AM - 8PM/Sat - Sun 8AM - 8PM ) +599 9 737 0444
- USA: (Mon - Fri 7AM - 8PM/Sat - Sun 8AM - 8PM ) +1 855 493 6004
- Venezuela: (Mon - Fri 7AM - 8PM/Sat - Sun 8AM - 8PM ) +58 212 720 4787
All times are UTC/GMT-4 local time.
For additional information: please review the below links:
Canada: Electronic Travel Authorization (eTA)
From March 15, 2016, the Government of Canada announced a new requirement for entry into Canada known as Electronic Travel Authorization (eTA). Visa-exempt foreign nationals who fly to or transit through Canada are expected to have Electronic Travel Authorization. Exceptions include U.S. citizens and travelers with a valid Canadian visa.
All eligible travelers flying to and/or through Canada will need to apply online for an eTA before travel. The cost of the eTA is 7.00 CAD$ per passenger and the validity of the eTA is five years, or until the passenger's passport expires.
For more information and to apply for an eTA, please use the below link to review:
U.S. Department of Transportation Bans All Samsung Galaxy Note 7 Mobile Devices
Due to recent safety-related incidents, the Federal Aviation Administration (FAA) has issued a complete ban on all Samsung Galaxy Note 7 mobile devices for all air carriers following recent incidents and potential safety concerns. In accordance with FAA guidance and effective Saturday October 15, 2016 at 12:00PM ET, Samsung Galaxy Note 7 devices will not be permitted in checked or carry-on baggage, and may not be carried on-board any flight. Customers traveling with these devices will not be permitted to travel.
For more information, please refer to the statements below from the FAA and the U.S. Department of Transportation:
U.S. Department of State: Travel Alerts and Warnings
The U.S. State Department posts travel alerts and travel warnings for countries where travelers' health and safety may be at risk. When planning your trip, customers are recommend to check the U.S. State Department to see what precautions should be taken.
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