The Agent was thoughtful and considerate and I felt he did the best job he could do for me.
I recommend you improve the date system on your site, as I typed in one date and didn't notice it had changed during the selection. I freaked out! Your agent helped me right away to correct it, albeit with an additional rate. She didn't charge a change fee. Thank you !
The representative that assisted me in resolving my traveling situation was extremely thorough, patient and precise in identifying my needs. He was very polite and respectful in his approach. I appreciate his help and couldn't have asked for a nicer gentleman to make sure my travel situation was resolved. Thank you!
I wish I remembered his name, but he was prompt in answering the phone, compassionate. Knew his stuff, so good to have a nice professional person. He assured me that although my flight changed, everything would work out, I am happy about that, I think he needs a raise!.
He was extremely patient and followed through. Superb service...