Smooth Travel with Japan Airlines Online Check-In
Planning a trip with Japan Airlines? Avoid airport delays by using JAL’s simple online check-in. Whether you’re flying domestically within Japan or internationally, JAL allows you to check in online starting 24 hours before your flight. You’ll be able to confirm personal details, choose a seat (if available), manage baggage allowances, and receive your boarding pass—all before arriving at the airport.
Japan Airlines helps travelers save time and reduce lines with its digital check-in process available via website, mobile app, and at self-service kiosks.
Where to Complete JAL Web Check-In
You can check in through any of these platforms:
- JAL official website: www.jal.co.jp
- JAL mobile app (iOS and Android)
- Airport kiosks and staffed check-in counters
JAL Online Check-In Timing
| Flight Type | Check-In Opens | Check-In Closes |
|---|---|---|
| All international flights | 24 hours before departure | 60 minutes before departure |
Note: Domestic check-in may have different timing and procedures. Verify via the JAL website based on your route.
How You’ll Get Your Boarding Pass
Once you've checked in online, you can choose the option that suits your travel style:
- Download a mobile boarding pass into the JAL app or Apple Wallet
- Receive your boarding pass via email (as a printable PDF)
- Print your boarding pass at an airport kiosk or counter
Luggage and Baggage Guidelines
Japan Airlines offers flexible baggage options depending on your fare and route:
- Most international fares include 1–2 checked bags
- Economy Light and some domestic fares may not include checked bags
- Additional or oversized bags can be added during online check-in at a discounted rate
After checking in, drop off your bags at the dedicated Bag Drop counter no later than 60 minutes before departure.
FAQs – JAL Web Check-In
A. Online check-in begins 24 hours before scheduled departure time for all Japan Airlines-operated international flights.
A. Yes, you can download your boarding pass to the JAL app or directly to your Apple Wallet. You may also receive it via PDF email confirmation.
A. Visit the airport’s JAL Bag Drop counter at least 60 minutes before departure to drop off your checked bags.
A. Seat changes may be possible, depending on availability. Significant changes may require canceling and repeating the check-in process.
A. Yes. For international flights, you must enter your passport details and destination-related travel documents during check-in.
A. Yes, if your connecting segments are included in a single booking and operated by JAL or Oneworld alliance partners, you can check in for all eligible flights together.
A. You can reprint your pass at a JAL airport kiosk or log in again via the JAL website or app to retrieve it at any time.
A. Yes. Most domestic and international airports serving JAL flights support mobile boarding passes. Just ensure your phone’s screen is easily scannable.
A. If you miss the 60-minute cutoff, go directly to a staffed JAL counter at the airport. You may still be required to complete passport or document verification depending on your destination.
A. Yes, upgrades using miles or cash may be offered during online check-in, based on current availability and eligibility.
Start Your Journey with Confidence
Japan Airlines online check-in strives to provide you with more control of your flight experience. Review your itinerary, add services, select your seat, and download your boarding pass in minutes. Whether you're flying from Tokyo to New York or Osaka to Seoul, make your trip smoother with fast, flexible digital check-in.
Visit www.jal.co.jp or download the JAL app to check in now.
