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Fly Smarter with AirAsia Online Check-In

Flying to Kuala Lumpur, Bangkok, Bali, or Manila? AirAsia offers one of the region’s most flexible online check-in services. You can check in anywhere from 14 days to 1 hour before your flight, depending on your route. Whether it’s a short domestic hop or an international journey, AirAsia’s self-check-in platform helps reduce time at the airport so you can focus on your trip—not the line.

Available via Web, mobile app, or airport kiosks, AirAsia’s check-in solution also lets you choose your seat, add meals or baggage, and access your boarding pass instantly.

Ways to Complete Your Check-In
You can check in using:

  • AirAsia official website: www.airasia.com
  • AirAsia MOVE App (formerly AirAsia Super App – available for iOS & Android)
  • Airport self-check-in kiosks (available at most major hubs)
  • Airport counters (counter check-in may incur a fee for some fares)

AirAsia Online Check-In Timings

Trip Type Check-In Window Deadline to Check In
Domestic (Within Same Country) From 14 days to 1 hour before flight 60 minutes before departure
International Flights From 14 days to 4 hours before flight 4 hours before departure

Note: Flights from select airports may require earlier in-person document verification. Always confirm the airport-specific requirements.

AirAsia Boarding Pass Options
After checking in online, you can access your boarding pass through:

  • Mobile boarding pass (QR code) via the AirAsia MOVE App
  • Email with downloadable PDF (print at home or display at security)
  • Self-print at an airport kiosk or counter (charges may apply depending on fare)

AirAsia Baggage Guidelines for Online Check-In
During online check-in, you can:

  • View your included baggage allowance based on your ticket type
  • Purchase extra baggage allowance at a discounted online rate
  • Carry up to 7 kg of hand baggage (strictly enforced)
  • Select prepaid meals or travel add-ons to customize your experience

Tip: Purchasing add-ons like baggage and meals online is cheaper than buying at the airport.

Frequently Asked Questions – AirAsia Online Check-In

Q. How far in advance can I check in for my AirAsia flight?

A. AirAsia allows check-in to start as early as 14 days before your departure time, giving you maximum flexibility to plan ahead.

Q. Can I receive my boarding pass on my phone for mobile travel?

A. Yes, AirAsia supports mobile boarding passes via the AirAsia MOVE App, which you can scan directly at security and boarding gates.

Q. How do I handle my baggage after online check-in?

A. If you've added checked baggage online, head to the baggage drop counter at least 90 minutes before takeoff for international flights or 60 minutes for domestic.

Q. My boarding pass has been misplaced—can I retrieve it again?

A. Definitely. Log back into your booking on the website or mobile app and resend or reprint your boarding pass at any time before departure.

Q. Can I choose my seat after I’ve already checked in?

A. If your fare doesn’t include seat selection and you didn’t pick one initially, you may still change your seat through "Manage Booking," depending on availability.

Q. Do I need to enter travel documents during online check-in?

A. Yes. For international flights, you'll be required to input your passport details and any applicable visa information before finalizing check-in.

Q. Can I check in for everyone in my group reservation at once?

A. Yes, passengers sharing the same booking reference can all be checked in together through the web or app-based check-in process.

Q. Is check-in possible for flights operated by other AirAsia Group carriers?

A. Yes, as long as they operate under the AirAsia brand (like Thai AirAsia or Indonesia AirAsia) and your booking is made through official channels.

Q. Can I upgrade to a premium seat or Hot Seat during online check-in?

A. Absolutely. If available, you can upgrade to a Hot Seat or premium option for more legroom or early boarding during the check-in flow.

Q. What happens if I skip online check-in and go straight to the airport?

A. You may be charged an extra fee at the check-in counter, especially on "Lite" or low-fare tickets. It’s best to check in online to save time and money.

Begin Your Journey the Efficient Way
Save time, skip airport queues, and stay in control of your booking—AirAsia’s online check-in makes flying budget-friendly. From zero-contact boarding to simple seat upgrades, your trip starts smarter with a tap.

Check in now on www.airasia.com or via the AirAsia MOVE App.