 CheapOair.com:
Terms & Conditions |
| CheapOair.com
shall not be liable for failure of travel service suppliers,
including but not limited to airlines, hotels, cruise lines,
railroads, car rental agencies, tour operators and consolidators
to perform the services offered by such suppliers. CheapOair.com,
in providing travel management services, does not guarantee
or insure the services to be provided by any supplier, the financial
position of such suppliers or the reimbursement to you from
any loss experienced as a result of the financial condition
of such supplier. In the event that a supplier defaults prior
to providing the service to you for which payment has been made,
the sole recourse for refund shall be with the defaulting supplier,
from insurance covering such defaults if any or from other responsible
third party unless such was caused by CheapOair.com.
In those situations in which a supplier defaults prior to
providing services you may pursue any recourse against the
supplier for refund, which may be permitted by law or statute.
Except as expressly stated herein, CheapOair.com
assumes no responsibility for actions relating to travel services
beyond the control of CheapOair.com or its
employees. CheapOair.com is not responsible
or liable for any act, error, omission, injury, loss, accident,
damage, delay, nonperformance, irregularity, or any consequence
thereof, which may be occasioned through neglect, or default
or any other act or inaction of any supplier of Travel products.
CheapOair.com shall not be liable for any
fluctuation in price or change in schedule or equipment or
accommodations for any travel service, which occurs subsequent
to payment for such service.
CheapOair.com has no control over and assumes
no liability for the actions of the suppliers from whom it
obtains Travel products.
Once tickets have been issued there may be a penalty involved
for refunds. We do not have control over printed prices on
the tickets, although some tickets may have BT (Bulk fare)
printed on them, some may have a specific value on them, which
may be different (lower or higher) than the fare collected.
Discounts offered may vary depending on a number of factors
including Airlines utilized, class of service, destination,
time of year (Low, mid or High Season), advance notice provided,
minimum stay requirements fulfilled and flight load.
All content on this site has not been checked for accuracy
or reliability, we disclaim any damages that may occur due
to this information, and all users must ascertain the accuracy
and reliability of this content themselves through other mediums.
CheapOair.com does not guarantee, endorse,
validate or promote other advertiser's products and services
that are advertised on this web site.
|
| |
| LIMITATIONS OF LIABILITY |
| Under no circumstances, including,
but not limited to, negligence, shall we, and/or our providers
or distributors, be liable for any damages to, or viruses
that may infect, your computer equipment or other property
on account of your access to, use of, or browsing on the
site, or your downloading of any materials, data, text,
images, video, audio, or other information from the site.
In no event shall we, and/or our providers or distributors,
be liable for any injury, loss, claim, damage, or any
special, punitive, indirect, incidental, or consequential
damages of any kind (including, but not limited to, lost
profits or lost savings), whether based in contract, tort,
strict liability, or otherwise, that arise out of or are
in any way connected with the use, or the inability to
use, the site or the services or materials on the site,
even if advised of the possibility of such damages. In
no event shall our aggregate liability, or that of our
providers or distributors, exceed the total charges set
forth in the itinerary giving rise to any such liability.
Any claim or cause of action arising from, or relating
to, your access and use of, or purchase of products and/or
services from, the site must be brought within one (1)
year from the date on which such claim or action arose
or accrued or purchase was completed. Applicable law may
not allow the limitation or exclusion of liability of
incidental or consequential damages, so the above limitation
or exclusion may not apply to you. Your use of the site
shall be at your own risk. We are acting as an intermediary
or as an agent for providers of travel-related products
and/or services by promoting, selling or accepting reservations
or bookings for such products and/or services (such as
air and ground transportation, hotel accommodations, meals,
tours, cruises, travel insurance, etc.). |
| INDEMNIFICATION |
All Users agree to protect and indemnify
CheapOair.com, its affiliates, and/or their respective
suppliers and any of their officers, directors, employees
and agents from and against any claims, causes of action,
demands, recoveries, losses, damages, fines, penalties
or other costs or expenses of any kind or nature including
but not limited to reasonable legal and accounting fees,
brought by:
- you or on your behalf in excess of the liability
described above; or
- by third parties as a result of
- your breach of these Web Site Terms, Conditions
and Notices or the documents referenced herein;
- your violation of any law or the rights of a
third party; or
- your use of this Web site.
|
| SITE USAGE AND TICKET PURCHASE |
You warrant that you are at least
18 years of age and possess the legal authority to enter
into this agreement and to use this Web site in accordance
with all terms and conditions herein. You agree to be
financially responsible for all of your use of this Web
site (as well as for use of your account by others, including,
without limitation, minors living with you). You agree
to supervise all usage of this Web site by minors under
your name or account. You also warrant that all information
supplied by you or members of your household in using
this Web site is true and accurate. Further you also confirm
that the traveler is not an unaccompanied minor. Without
limitation, any exploratory, false, or fraudulent reservation
or any reservation in anticipation of demand is prohibited.
You agree that the travel services reservations facilities
of this Web site shall be used only to make legitimate
reservations or purchases for you or for another person
for whom you are legally authorized to act. You understand
that overuse or abuse of the travel services reservation
facilities of this Web site may result in you being denied
access to such facilities.
All offers, prices, and conditions of sale may be subject
to:
- change without notice
- advance purchase, eligibility, seating, or other
limitations
- travel days, dates, minimum or maximum stays, holidays,
seasons, blackout dates, stopovers, and/or waitlisting
restrictions
- reservation validation limitations of up to one
year (if any extension permitted, penalties/restrictions
may apply); and/or
- other conditions/restrictions
- availability. Lower prices may be available.
If your itinerary involves an ultimate destination
or stop in a country other than the country of departure,
the provisions of a treaty known as the "Warsaw
Convention" may be applicable to your entire
trip, including any portion entirely within the country
of origin or destination. The Warsaw Convention governs
and may limit the liability of certain air carriers
for death of or personal injury to passengers and/or
loss of or damage to baggage.
A reservation is not complete until confirmed/ticketed.
To protect our customers, we verify with the credit/debit
card company that the billing address and credit card
verification number you provided to us is accurate and
that your debit/charge will be accepted. Until such information
is verified, the fare is subject to change. We are not
responsible for any transaction that is declined based
upon a credit/debit card that is declined by the issuing
company or a travel provider or if, for any reason, the
debit/credit card billing address and/or credit card verification
number cannot be verified in a timely manner, nor are
we responsible for any changes in fare or any other charges
that may occur during our verification process. At times
when the Fare selected is not available an approval code
may have been taken on your credit card, if the transaction
is not completed the approval code may block your available
credit for a time period until the bank removes the block.
|
| REFUNDS |
| All Air tickets, Hotels, Tour Packages,
Cruises are FULLY NON REFUNDABLE. All our fees are NON-REFUNDABLE,
at times if you have applied for refund with us, we do
not guarantee the time period it may take for the refunds
to be processed. All refund requests are on REQUEST basis
only, please contact after 72 hours to re-confirm if the
refund or void request has been processed. Please allow
another 60 days to reflect on your credit card after the
re-confirmation that the refund request has been approved. Please verify CheapOair refund fees with the customer service agent before initiating processing of your refund.
|
| CREDIT CARD DECLINES |
| At the time of processing your transaction
if your credit card declines, we will make all efforts
to notify you by way of an email message within 3 business
days. The transaction will not be processed if your credit
card has declined. The FARE is NOT GUARANTEED if your
credit card declines. All fees are non refundable. |
| CHANGES TO FLIGHTS ALREADY
PURCHASED |
| Any and
all changes made to the itinerary are restricted, all
our tickets/hotels/cars/packages/cruises do not allow
any date or name changes after the booking is completed.
CheapOair.com does not guarantee, and
shall not be responsible for, any bookings or reservations
made or confirmed to you in the event that the original
itinerary has been changed pursuant to customer's request.
For any itinerary where changes may be permitted an
exchange fee is charged by us as mentioned below, plus
Airline penalties and any fare difference. Please contact
our call center to determine the total cost of exchanging
your ticket. Our Ticket Exchange fees (not including
airline fees and not including fare difference)- Domestic
Travel - Departure beyond 10 days - 100 USD, Domestic
Travel - Departure within 10 Days - 150 USD, International
Travel - Departure beyond 10 days - 200 USD, International
Travel - Departure within 10 days - 300 USD
Cancellations:
All airline tickets are fully non-refundable. In certain cases where the Airline may allow cancellations, a credit may be available for future ticket purchase and travel on the same airline. Usually the credit is valid for a very limited time, which you should ask the agent. All such bookings where the cancellation may be permitted must be cancelled prior to departure of your first flight segment by calling our customer service agent. We do not guarantee any cancellations. A cancellation fee of USD 50 must be paid at the time of canceling the booking. The credit will be held for a very limited time period, please ask the agent for the specific date by when you must use this credit or you will lose the credit amount. When you are ready to make the new booking, you will have to pay fare difference (if any), applicable airline penalties for that fare and cheapoair exchange fees. All such changes are governed by the airlines rules and regulations, cheapoair does not provide any representations or guarantees on changes or fees.
Domestic Travel = US and CANADA
No additional representation is made for our exchange
fees except that an agent will assist you in locating
your desired new flights and attempt to re-book the
new flights based on availability and other factors.
|
| DISCOUNT OF AIRFARES |
| In accordance with the US Airline
Deregulation Act, Open Sky Agreements, and subsequent
codifications, discounting on air tickets is now legal.
Due to our large volume, and numerous purchasing sources,
we are allowed to bring you many published air fare prices
for less than the carriers' published price. Not all fares
are lower than Carriers published fares. The value of
discount may vary based on fare type, availability, seasonality,
referral source and destinations. |
| OUR FEES |
| ONLINE
TRANSACTION BOOKING FEES |
|
|
|
| On All Airfares purchased Online CheapOair charges a transaction booking service fee of USD 24 per person for all passenger types |
U.S. Domestic and International
Travel |
|
$24.00 |
Online
Hotel transaction booking service fees - up to
32 USD per night, per room, Online Car rental transaction
booking service fees - 15 USD per rental, Online
Tour Package Booking Fees - 50 USD per person.
All Transaction service fees are fully non-refundable. |
|
Service Fees - No representation is made for the service
fees charged, it is only for site usage and booking creation.
For phone booking fees as well, there is no representation
or warranties except for using our phone agents assistance
in searching various airfares and other travel products
and making the booking.
Domestic Travel = US and Canada
International Travel = All foreign destinations
Passenger Types = Adult, Child, Infant, Senior, Student,
Youth, Military
| FARE CHANGES |
| At times even after the confirmation
of a reservation the fare may change, we will notify you
of any fare changes and we do not assume any responsibility
- financial or otherwise for any such fare changes. We
will notify you of the new fare and at that point you
may either cancel or still purchase the product at the
new cost. |
| TICKET DELIVERY |
| Most tickets are electronic (E Tickets),
how ever with certain itineraries where an E ticket is
not available a paper ticket is made available. Please
check the shipping charges before confirming the booking.
If an e-ticket could not be issued for a particular reservation
or if a delivery was being made of another product or
service, CheapOair.com will send the
paper ticket, product or service through a secure mode
of delivery (a reputed courier company) and the applicable
shipping charges debited to the credit card holder's account
as per rates published on our website. These shipping
charges are displayed before you make the booking and
you may select not to purchase the tickets to avoid shipping
charges. CheapOair.com does not assume
any responsibility for the fault of the delivery company.
We will attempt to redeliver but do not provide any guarantees
for redelivery on time. If you provide incorrect address,
then you may have to pay excess fees to the delivery company
for alteration of the address. You will be billed to the
credit card used for payment. If an e-Ticket is generated
the ticket information will be available on the web-site. |
|
| CREDIT CARD PAYMENTS TERMS
|
- All credit cards must have verifiable US or Canadian
billing address.
- If you are using Third party credit card, please
contact us at
cauth@CheapOair.com with your requirements.
- If there is any issue with the Credit card, we will
notify you within 24Hrs, by submitting the Credit
Card; it automatically does not guarantee "Ticketing".
- CheapOair bears no responsibility
in the event your Credit card is not charged by CheapOair.
There can be number of reasons for which credit card
may not have been charged by CheapOair.
Viz Airlines has not confirmed the booking, Fare has
increased since payment information is submitted,
Insufficient funds available in the credit card
etc.
- CheapOair uses stringent safety
measures for credit card payment processing. Fraudulent
transactions if any, are reported to Airport Security,
Airlines and other Federal and State organizations.
- You agree to be liable for any and all credit card
payments disputes or other problems such as Fraud
made to us or the supplier on behalf of your client.
You agree to reimburse CheapOair.com
in cases of Fraud or Charge backs.
- All credit card transactions over phone to our Customer
Service Department are recorded and are available
as evidence in case of any dispute or for legal form
of evidence.
- Credit card transactions are authorized by user’s
accepting terms and conditions or electronic signature.
|
| TERMINATION |
| We reserve the right, in our sole
discretion, and without liability, to terminate your access
to all or part of the Site, with or without notice, for
any reason or no reason. |
| SCANS |
| If you abuse the system with numerous
scans or searches without making bookings, we reserve
the right to terminate your access with us immediately. |
|
| |
| Baggage Policy On Connecting Flights
- When there are 2 airlines involved for connecting
flights then you may have to re-claim your bags at Connecting
Airport and check in again for onward journey. You are also
advised that in these cases if you have excess baggage, you
will have to pay this twice, for each airline. Most airlines
now charge a checked baggage fee. Please review these fees in
our contact us page. |
| |
| Credit Card Authorization Forms
- At times for HIGH RISK transactions such as one way International
tickets, Foreign origination tickets, or third party bookings
we may need a Credit Card Authorization form to be filled out
by the card holder, we do NOT guarantee that the fares may be
valid until we receive the credit card authorization form filled
out. At times the tickets may be issued even if we have not
received the form back. All issued tickets are NON REFUNDABLE. |
| |
| AIRLINES SCHEDULE CHANGES/FLIGHT
CANCELLATIONS |
| Please reconfirm your itinerary and
schedule information with the airlines directly at least
72 hours prior to departure or 24 hours if the reservation
is made 1 day before departure. Airlines make schedule
changes or have flight cancellations due to various reasons.
It is your sole responsibility to re-confirm your flight
information with the airline. To find out the phone number
of any airline visit - http://www.cheapoair.com/travel/travel_resources/airline-numbers.asp
Please note we shall make our best efforts to notify
you of any such schedule change or flight cancellation.
However many times it is not possible to successfully
contact you by phone or e mail in order to provide you
such important travel updates. We will not be liable
for cancelled flights, flights that are missed or flight
misconnections due to any scheduled changes.
|
|
| |
| GENERAL RESTRICTIONS |
All flights should be confirmed with
the airline directly as they may have last minute schedule
changes. . We recommend that you do so at least 24 hours
prior to departure for domestic flights (72 hours for
flights to Hawaii and international destinations)
In most cases, upgrades standbys will not be permitted.
Many of our discounted tickets do not allow for Frequent
Flyer Mileage Accrual.
Seat assignments will be made at the airport on the day
of departure or by contacting the airline directly.
Tickets will not be sold to unaccompanied minors age 18
and under. Tickets may be purchased for minors age 18
and under; however, they must be accompanied by an adult
when traveling.
We reserve the right to cancel requests for High Security
Risk Areas.
All customers are advised to know the entry requirements
for the country(ies) to which they are traveling or entering.
Reliable information regarding international travel can
be found at www.travel.state.gov.
CheapOair.com's sale of tickets to you does not imply
any guarantee of passenger's ability to enter the country
of destination. Traveler understands that CheapOair.com,
Inc. accepts no responsibility for determining passenger‘s
eligibility to enter any specific country.
A passenger’s duty or departure tax may be assessed
upon departure from some international destinations such
as Mexico, and the United Kingdom and Australia. This
is the passengers responsibly and is not collected by
CheapOair.com upon purchase.
A $25.00 administrative fee will be charged for travel
receipts requested after departure. |
|
| |
| HUMAN ERROR OR CUSTOMER
SERVICE AGENT’S ERROR |
| If any of our agent makes a mistake
or any human error is made we shall make every attempt
to rectify any such errors. CheapOair.com
stands committed to provide compensation up to a maximum
of entire service fees that CheapOair.com
has collected for that booking in addition to a $ 10 free
coupon as redemption towards purchases from CheapOair.com
in the future. You must notify us of this error within
24 hours of receiving your itinerary. Beyond 24 hours
CheapOair.com will not be responsible
for these errors. |
|
| |
| ITINERARY RE-CONFIRMATION |
| It is the responsibility of the passenger
who has booked with us online or has made a booking over
the phone to review and reconfirm names, dates, flight
numbers, airlines, routing including any airport changes
are in accordance and acceptance of the passenger. If
you discover any discrepancy or you don't agree with the
itinerary, you are requested to immediately contact CheapOair.com
by phone within 4 hours from the time the booking is made.
If you do not contact us within 4 hours of making the
booking to advise us of any errors in your booking,
we shall consider the booking you have made is acceptable
to you and we are not liable thereafter. All tickets
are fully non refundable.
|
|
| |
| AUTHORITY TO SEND COMMUNICATION |
| By approving this transaction you
are authorizing CheapOair.com to send
you communication in the form of email, postal mail, instant
messaging, phone call, text messaging and any other form
of electronic or paper communication. This communication
will be primarily for customer service and may include
special offers from time to time. |
|
| |
| COPYRIGHT
AND TRADEMARK NOTICES |
| © 2009 "CheapOair"
and "CheapOair.com the only way to go!!" are
registered trademarks. All rights reserved. © 2009
Fareportal, Inc. All rights reserved. Fareportal,
Inc. owns the copyright of all material displayed on this
website. Anyone accessing this website may view and print
material from this website for information purposes only.
Any copyright material of this website is strictly restricted
to non-commercial use only and must include this copyright
notice. Fareportal, Inc. is the owner of the trademarks
CheapOair and CheapOair.com the only way to go!!. Other
trademarks and service marks displayed on this website
are the trademarks and service marks of their rightful
owners. |
|
| |
| REGISTERED SELLER OF TRAVEL |
| CheapOair a registered seller
of travel in each of the states listed below:
California: CST #2073455,
Nevada: SOT #2007-1137,
Washington: WASOT
#602755832
(Affiliate DBA of Travelong,
Inc.) CheapOair.com is covered under E&O insurance
policy |
|
 |
|
|
|
