Travel Alert – West Coast Mexico: Tropical Storm Polo, September 17-19, 2014

Due to the expected impact of tropical storm Polo, customers traveling to, from, and/or through Mexico’s west coastal cities of Ixtapa (ZIH), Loreto (LTO), Manzanillo (ZLO), and/or Puerto Vallarta (PVR) on Wednesday, September 17 through Friday, September 19, 2014 may experience flight delays, diversions, and/or flight cancellations.

Passengers traveling to, from, and/or through Ixtapa (ZIH), Loreto (LTO), Manzanillo (ZLO), and/or Puerto Vallarta (PVR) are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

WestJet Airlines Alaska Airlines
Travel Alert – Cabo San Lucas/Los Cabos, Mexico: Hurricane Odile Airport Damage

Due to the impact from Hurricane Odile, the airport facilities in Cabo San Lucas/Los Cabos, MX (SJD) are closed at this time to evaluate infrastructure damage. We will share any new information as soon as it becomes available.

Passengers with scheduled travel to, from, and/or through Cabo San Lucas/Los Cabos, Mexico from Tuesday, September 16 through Tuesday, September 30, 2014 are requested to re-confirm their reservations directly with the airlines prior to departure.

If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

Alaska Airlines American Airlines United Airlines US Airways WestJet Southwest Airlines AirTran Airways Delta Air Lines Frontier Airlines Spirit Airlines
Travel Alert – Air France: Pilot Industrial Action for September 15-22, 2014

A call for strike action has been issued by several airline pilot unions, for September 15-22, 2014 and may impact travel on all Air France operated flights.

All passengers traveling Air France from Monday, September 15th through Monday, September 22nd, 2014 are requested to re-confirm their flights directly with Air France prior to departure.

If you need to change your flight : Air France has announced a flexible policy for customers wishing to change their reservations. Please use the below link to review their policy:

Delta Air Lines Japan Airlines Air France
Travel Alert – West Africa: Ebola Health Situation

Health concerns may impact travel to, from, and/or through Guinea, Liberia, Nigeria, and Sierra Leone due to the Ebola health situation in the western part of Africa.

All passengers traveling to and/or from Guinea, Liberia, Nigeria, and/or Sierra Leone are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight : Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

British Airways Delta Air Lines KLM Qatar Airways South African Airways
Travel Alert – Erbil and Mosul, Iraq: Security Situation

Following a reassessment of the security situation in Iraq, customers may experience flight schedule disruptions (delays, and/or cancellations) to, from, and/or through Erbil (EBL) or Mosul (OSM), Iraq up to and including 24th October, 2014.

All passengers traveling to and/or from Iraq are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight : Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

Emirates Turkish Airlines
Travel Alert – Tripoli, Libya: Security Situation

Due to several incidents and a temporary airport closure at Tripoli international airport, customers may experience flight schedule disruptions (delays, and/or cancellations) to/from Tripoli, Libya (TIP).

All passengers traveling to and/or from Tripoli are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight : Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

Austrian Airlines American Airlines Turkish Airlines British Airlines
Travel Alert – Jeddah, Saudi Arabia: Security Situation

Due to the situation in Saudi Arabia, customers may experience flight schedule disruptions (delays, and/or cancellations) to, from, and/or through Jeddah King Abdulaziz International, Saudi Arabia (JED).

All passengers traveling to, from, and/or through Jeddah are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight : Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

American Airlines
Travel Alert – Donetsk, Ukraine: Donetsk Sergey Prokofiev International Airport Closure

Due to the temporary closure of Donetsk airport since May 26, 2014; flights have been cancelled to/from Donetsk Sergey Prokofiev International Airport (DOK) up to and including 31st October, 2014.

All passengers traveling to and/or from Donetsk are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

Ukraine International Airlines Lufthansa Turkish Airlines
Travel Alert – go!/Mesa Airlines has ceased all Hawaii flight operations through 2015

Effective April 01, 2014, go! /Mesa Airlines has ceased all their flight services to/from all Hawaii islands. The decision to cease operations in Hawaii follows significant growth in the Company’s flight operations on the mainland and was a strategic decision to focus the organization on maximizing its growth in the capacity purchase “codeshare” operations which comprise over 98 percent of the Company’s business.

Under the terms of an agreement with Hawaiian Airlines, go! will be able to re-book passengers ticketed through go! for travel scheduled between April 1, 2014 and June 30, 2014 in specified fare classes on Hawaiian’s Inter-island network. go! will refund tickets for passengers who cannot be accommodated on Hawaiian Airlines, or for passengers holding tickets for travel after June 30, 2014.

Flight re-protection options for go! can be requested on your behalf by contacting go!/Mesa Airlines directly for assistance at 1-888-435-9462 for a one-call resolution. A go! agent will advise you their option at that time to accept. The reason you need to contact go! directly is so they can advise of the actual flight(s) available and will instantly confirm the proposed flight(s) and re-issue your reservation(s). These new flight(s) will then become 100% non-refundable and non-changeable.

go!/Mesa Airlines

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