Consumer Reviews About airfare.cheapoair.com CheapOair Customer Feedback and Survey
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Has your experience with CheapOair been a positive one? Has any agent provided exceptional customer service? We would enjoy hearing from you: Compliment@CheapOair.com
  • By Lida
    January 27, 2014

    I have been using CheapOair for four years for all my travels to and from school. It is always my go-to for the cheapest flights and reliable service! I will continue using CheapOair after I graduate.

  • By Arlen
    January 17, 2014

    We have booked our flights with CheapOair for many years and have always found that they have the best prices and service. Thanks for everything.

  • By Lana
    January 16, 2014

    We had no problems with booking our flights and car rental. At the time of our trip, we had phone numbers, reservation numbers, and flight information in hand. It was very organized and I will definitely use CheapOair again!

  • By Cecilio
    January 09, 2014

    When I needed to change my travel arrangements, your agent was very helpful in explaining my options. She was very patient and knowledgeable and quick to come up with the information I needed to make decisions about the change. She also came up with an affordable rate with which I was happy. The rates offered by CheapOair are better than I found on other websites. Your website is easy to navigate and you are quick to acknowledge transactions with your customers. Thank you CheapOair!

  • By Georgina
    January 03, 2014

    I have used CheapOair on four occasions and I have not had any problem. The service was great. I have recommended it to my friends and they had no problem. I will be taking a trip in a week or two and I will be using your company to book my flight.

  • By Jennifer
    January 03, 2014

    I want to thank you for the best airfare prices I could find. I searched and found CheapOair prices to be the most affordable. I will definitely refer my friends and family when planning a trip. I look forward to doing business with you in the future. I appreciate your commitment to customer service!.

  • By John
    February 28, 2014

    I love using CheapOair. It is so easy to use and they always have the best rates. It is my go-to site anytime I need a flight. I love how they email me when my trip is approaching. Highly recommend!

  • By Rowan
    February 17, 2014

    I have used CheapOair for both international and domestic travel. I must say, I have always had better deals on this website as compared to other travel websites. Booking online was easy and the agents at CheapOair are very helpful. I will continue to use CheapOair for all my travel needs. Thanks CheapOair!

  • By Antonio
    February 09, 2014

    I appreciate all your help in making my flight reservation. You made the process easy and hassle-free. I am impressed with your knowledge and expertise in handling my questions especially in getting me the lowest price possible. I am extremely satisfied with your service and will highly recommend you and your company to all travelers I know.

  • By Yousif
    February 09, 2014

    I just want to say thank you very much for the great assistance and help that CheapOair provided to me through my trip. I will never forget what your great and wonderful team had done for me. The manager of the airline gave me only 10 minutes to solve my issue as he was about to close the counter and the CheapOair team worked like pros. Just one minute before the counter closed, we saw on the airline's screen that CheapOair has issued a new ticket for me. I just want to say THANK YOU VERY MUCH CHEAPOAIR TEAM, although I know that thank you is very simple thing for you concerning what you had done for me. I LOVE CHEAPOAIR AND I LOVE ITS SUPPORTING TEAM.

  • By Mary
    February 08, 2014

    Just as simple as can be! Find a flight, get the best price, and book it on CheapOair. All went well - even the seats were taken care of. We will book with CheapOair again!

  • By Erica
    February 08, 2014

    Our entire transaction through CheapOair was really quick and easy. We booked air and car rental through the same transaction. I would definitely use again and recommend!

  • By Janet
    March 26, 2014

    My experience with CheapOair was a positive with one of your agent. He was exceptionally polite and very helpful in assisting me with my reservation.

  • By Ivonne
    March 26, 2014

    Great prices, simple website, great customer support. Overall, a 5 star experience, from now on I will only use CheapOair in my traveling options.

  • By Jing
    March 23, 2014

    I would like to thank CheapOair's agent for her excellent service and prompt feedback. It really made my reservation experience on CheapOair a pleasant one!

  • By Diana
    March 23, 2014

    Thank you CheapOair - your customer service representative was an exceptional help. It is so wonderful to find people like him.He went out of his way to make me feel comfortable and satisfied with my recent change of itinerary. His patience and good manners are to be applauded.

  • By Ashley
    March 19, 2014

    This website was very helpful and clearly written so I could walk through the process to buy my airline ticket.

  • By David
    March 21, 2014

    Booking was easy and the price was right. I would use CheapOair again.

  • By Ashley
    March 19, 2014

    This website was very helpful and clearly written so I could walk through the process to buy my airline ticket.

  • By Christian
    March 19, 2014

    CheapOair is a great website. It is very cheap overall.

  • By Tracy
    March 13, 2014

    CheapOair's customer service agent was very helpful. She went out of her way to offer exceptional customer service.

  • By Rudy
    March 12, 2014

    I would like to let you know that I am extremely happy with the service that CheapOair's agent gave to me. He was extremely helpful, patient and understanding of our needs. He understood the importance of having all my family members sitting with each other. He took his time and explained everything to me. I normally do not find this kind of exceptional professionalism and dedication in workers. I wish my own employees were as professional and courteous.

  • By Dewan
    March 10, 2014

    I really appreciate the help I received from CheapOair's customer service agent. He was wonderful and helpful! I will continue to use CheapOair and appreciate everything you all do. Thanks once again!

  • By Mayra
    March 09, 2014

    Thank you, CheapOair, for all your help! I have no words for your customer service agent. He really helped us out through this process. Once again, I thank you and CheapOair so much for the help!

  • By Jane
    March 07, 2014

    CheapOair's agent was good, patient, and helpful. He went beyond his responsibility. He was excellent and had a very good attitude.

  • By John
    March 06, 2014

    CheapOair's agent was a great help to me. He was patient all throughoutmy call. He made booking so easy for me. He provided me with great customer service. I will definitely come back to CheapOair.

  • By Geoff
    April 25, 2014

    Your agent was very helpful, pleasant, and professional, in answering my questions. He also went the extra mile to explain some things that I did not even consider asking. This experience gives you two new customers for life.

  • By Jane
    April 25, 2014

    I just had the best customer service ever. Your agent is such a great employee and nice person. She cared about my concerns. I think I got the best deal on international flight tickets. This is my very first time buying tickets from CheapOair. I really appreciate her effort on getting me the best deal.

  • By Sabine
    April 20, 2014

    Your customer service agent not only understood my concern but also acknowledged it. I needed to change my ticket, and I had never expected such a good customer service from anyone else. After talking to him, I will make sure to use CheapOair for future trips.

  • By Robyn
    April 16, 2014

    I really cannot thank you enough for all your help with rebooking my ticket. I have never had such an INCREDIBLE customer service experience. You just saved me such a huge expense and I really appreciate it! Seriously, you are amazing!

  • By Sonny
    April 16, 2014

    Great customer service! My flights were on time and my seating was excellent. Thank you for making my trip so special.

  • By Janessa
    April 15, 2014

    I want to express compliments for your agent for her excellent service inhelping me to change my flight. I really appreciate her help.Thank you!

  • By Zack
    April 11, 2014

    Tickets are getting pricy these days, however on CheapOair, I was able to get tickets for spring break for a great price, and it was the cheapest around! They have lots of options to choose from and greatservice. I would use these people again.

  • By Taylor
    April 10, 2014

    Just wanted to say your agent was of great help and was very patient with all of my questions. Thank you.

  • By Tammy
    April 07, 2014

    My experience with CheapOair was awesome! I like that they had several flights to choose from. I also like the fact that I could download an app to check status of my flight.

  • By Irina
    April 07, 2014

    This is to say thank you to your customer service agent for helping me to rebook the tickets for my family. He actually understood my problem, which was more than help for me. He was very professional.

  • By Joseph
    April 06, 2014

    For years, I booked flights by calling airlines directly. A friend suggested that I try CheapOair. My last several trips have all been by CheapOair. I continue to be pleasantly surprised by the convenience as well as the incredible savings. I thank my friend frequently for his wonderful recommendation.

  • By Allan
    April 05, 2014

    I received exemplary service from your agent. He displayed sincere empathy and compassion for my situation and was extremely patient with my complicated requests. During the process of our booking, he reaffirmed his genuine interest in providing me the best service and followed up by providing his contact details. He proved himself an extremely valuable employee and will benefit all future clients.

  • By Joanne
    April 03, 2014

    Your customer service representative did a fantastic job and handled my situation very well. I was really impressed by the services provided by her.

  • By James
    April 03, 2014

    Your agent was a great help. I was trying to book the flights for myself and my wife but had trouble in booking because I was not able to get the timing that I wanted. Finally, I got connected to CheapOair's customer service agent, and she went extra mile to help me with best timing according to my plan. She is an asset to the company and I am very happy with kind of services CheapOair provided.

  • By Crystal
    April 03, 2014

    I was on the phone with one of your customer service agents. He was a tremendous help! I was rushing to get a booking for a flight home and misread the date. He was able to change the date to what I needed to return to work on time for less than I expected. He saved me from having to miss my trip. Thank you very much!

  • By Pam
    April 01, 2014

    I just spent a few minutes chatting with your agent. He answered my questions, he was very patient when I repeated the same question, and he reassured me when I thought I was headed in the wrong direction. He was fast and kind.

  • By Isabel
    May 31, 2014

    I just want to say thank you again for the assistance yesterday. Your agent's customer service skills are impeccable. Because of him, I will be using CheapOair again.

  • By Michael
    May 29, 2014

    I would like to thank your customer service representative for handling my case with the utmost of professionalism, courtesy, and reassurance.

  • By Sabrina
    May 29, 2014

    Thank you very much for all your help! It was a pleasant experience. Your agent was very efficient and courteous. Thanks again!

  • By Beatrice
    May 26, 2014

    I would like to compliment your customer service agent for her professionalism while I was struggling to change a booking. She was very helpful and patient as she dealt with me. She gave me ample information and assisted with the changes that I wanted to make.

  • By Robin
    May 26, 2014

    I am very pleased with the service from CheapOair. My inquiry was dealt with quickly and I found their agent kind and helpful. I will be recommending your company to our friends. Again thanks for the great service

  • By Mike
    May 22, 2014

    Thank you for your GREAT customer service. Your agent was very helpful and I will most definitely use your service again.

  • By Leon
    May 22, 2014

    I just want to take the time to say thank you for helping me book a flight to see my family, whom I have not seen in 8 years. So I wanted to say thanks, a job well done, your agent is truly a professional.

  • By Ruth
    May 15, 2014

    I appreciate all of your help in booking my two flights. Your agent was extremely efficient, helpful, and pleasant.

  • By Christopher
    May 15, 2014

    I called your customer service line and was connected to one of your agents. He was very polite, efficient, and professional. He answered all of my questions, and solved my problem while maintaining a positive attitude.

  • By Eunice
    May 14, 2014

    Thank you, CheapOair, for your remarkable customer service.Your agent did an amazing job in handling my concerns about my reservation. Thank you once again.

  • By Shalley
    May 13, 2014

    Glen was far better agent than any other agent I have ever spoken to. I was in a very difficult situation and he was helpful and was never in hurry. He was amazing and had great customer service skills.

  • By Charlotte
    May 05, 2014

    Thank you so much for the great service that you provide. I have booked several trips with you and Ialways go to your site for good deals and service.

  • By Jackee
    May 05, 2014

    CheapOair's agent was very helpful and patient. After a frustrating day of shopping around for tickets, he was able to get me a great deal! Thank you so much; because of you I will spend a wonderful vacation with my mom.

  • By Wayne
    June 30, 2014

    I would like to thank CheapOair for helping me booking a surprise trip for my girlfriend. Keep up the good work, I would surely come back to book more flights through your website.

  • By Dianna
    June 29, 2014

    CheapOair’s customer service agent was the most patient and helpful person I have ever come across when booking a flight. I was so glad to get someone who could answer all my questions. He was courteous and polite. This is the first time I have used CheapOair but I will for sure use them again.

  • By Rosa
    June 28, 2014

    I am very happy with the way CheapOair helped me. She was very helpful and she found cheaper and better connecting flights for me.

  • By Victoria
    June 27, 2014

    I would like to thank the CheapOair customer service representative who assisted me today. I accidentally entered the wrong birthday on my booking information. I was very stressed about the matter as I was traveling alone and did not want any further problems. His response was speedy and very polite.In less than 10 minutes, he had sorted the change and had also emailed the confirmation. I was very impressed with the level of service and the politeness he showed. I would definitely recommend this company to all of my friends.

  • By Emily
    June 26, 2014

    I had a wonderful Experience with your customer service representative.He was wonderful and efficient. I will always book with CheapOair.

  • By Hussain
    June 26, 2014

    I appreciate CheapOair's customer service. Thank you so much for resolving my issue so professionally and with total knowledge of the situation I was stuck in. I will continue to be a CheapOair customer in the future.

  • By Pami
    June 25, 2014

    My CheapOair customer service agent was very helpful and is a great asset to your company. She was very understanding and friendly, she repeated everything, and resolved all the issues that I had.

  • By Samson
    June 25, 2014

    My CheapOair customer service agent was very pleasant.He provided customer service which was beyond expectations. My call was disconnected,but he called back and provided all the information that I needed. I will come back to CheapOair again.

  • By Nicole
    June 23, 2014

    I was looking for a cheap round trip to visit my family on a budget and CheapOair came through with the CHEAPEST priced ticket, more than $50 cheaper than the other sites! Not only that, I needed to change my departure date after finalizing my purchase and called CheapOair's call center to do so, and they helped me with it in a very friendly manner! Other companies can charge as much as $50 to change the flight but not CheapOair! I was VERY SATISFIED and have and WILL refer CheapOair to my friends and Family!! Thank you CheapOair you have officially become my one stop shop for flights!

  • By Rachel
    June 23, 2014

    I had a nice conversation with CheapOair's customer service agent. I was not able to use a phone so I used your Live Chat services. He answered all of my conversations in a timely manner. Compliments on a job well done.

  • By Robert
    June 23, 2014

    CheapOair's customer service agent was very helpful, professional, and kind. He had made a mistake while booking but quickly resolved it. He did a great job and the company should feel proud to have him in their organization.

  • By Hye
    June 18, 2014

    I am very happy with customer service I received from CheapOair. Your agent was well-mannered, kind and his understanding. He is an asset to your company.

  • By Isabel
    June 18, 2014

    Your customer service agent provided me with amazing service. She took her time and made sure that I got everything I wanted.

  • By Martin
    June 16, 2014

    Your agent did a wonderful job helping me change my wife's reservation. He was patient, courteous, understanding, and thorough.

  • By Tracy
    June 12, 2014

    I want to commend your customer service agent. His customer service with me tonight was superior. As a disabled person, he has helped me in ways that most agents would not. I am grateful for his help, and for helping me through the entirety of the steps needed to complete my flight. Your company has done its customers justice in hiring someone like him, who has a heart, shows respect, and is knowledgeable in his line of work. Thank you all.

  • By Lynn
    June 11, 2014

    I just booked a flight for my daughter, and your website was great! The prices were very competitive, and the process went smoothly. I want to commend you on adding the "close by" function so I could compare nearby airports and their rates. That is AWESOME! Her ticket price was less than half by choosing a smaller nearby airport! Moreover, she has a direct flight. Thank you, CheapOair! I will be back soon!

  • By Ariel
    June 10, 2014

    Your customer service agent was very responsive and readily available. He made me feel like my needs and questions were of the utmost importance, and he was knowledgeable regarding the booking process. Overall, very helpful.

  • By Louise
    June 06, 2014

    CheapOair's customer service agent was very pleasant and helpful. I appreciate his assistance and patience.

  • By Elizabeth
    June 05, 2014

    Booking tickets on CheapOair is the best! This is the fourth time I have used CheapOair in the past 7 months.

  • By William
    June 04, 2014

    After taking the time to compare prices on several sites, my wife and I chose CheapOair for our recent trip to Savannah for my daughter's graduation. Today I booked a flight for my other daughter to visit Savannah and the price was so low I did not bother to check anywhere else! I especially liked the option you gave me to fly on an alternate date. My daughter's visit was not time-sensitive and flying a day later than the date I originally requested saved me a bundle.

  • By Jane
    June 03, 2014

    I want to say thanks to your agent for the time and assistance regarding my booking. I deeply appreciate his efforts and patience in helping me out. I am more than satisfied with his service and kindness.

  • By Joanna
    June 03, 2014

    I really appreciate your agent's patience and help. It was the first time I tried to book tickets on my own and I made several silly mistakes, but he really helped me and I finally succeeded. It was an easy booking experience. Thank you so much!

  • By Deborah
    June 03, 2014

    Your website was very easy to use. I appreciate the ability to see the comparison of other airline's rates. Thank you!

  • By Mohamed
    June 03, 2014

    Just to let you know that your customer service went an extra step in assisting me. I am sure he is a great value to your organization and I would like to say a special thank you for his efforts.

  • By John
    July 21, 2014

    Your customer service agent went above and beyond to help me and solve my booking issues. I was amazed with her ability, efficiency and airline knowledge. She provided the best customer service.

  • By Eric
    July 21, 2014

    I want to thank your agent for his time and efforts. He was very helpful. I was deeply impressed with his level of customer service. I will be using CheapOair again in the future.

  • By Dan
    July 20, 2014

    Thanks again on to CheapOair's customer service agent who helped to book flights for a complicated roundtrip reservation I booked recently. He was very cordial and professional and should be highly commended for the work he did in helping me out. The price was great, too!

  • By Shannon
    July 19, 2014

    I would like to thank CheapOair's customer service agent for being so personable and helpful during our chat today. He worked quickly and with patience to help me resolve my issues. I am grateful for his service. Because of his great service, I will continue to book through CheapOair.

  • By Dilio
    July 18, 2014

    This is a note of 'thank you' to CheapOair's customer service agent who went the extra mile to address a billing error on my recent booking. Her diligence in dealing with the problem - including making a direct contact with my bank – helped solve things quickly.

  • By Dinesh
    July 16, 2014

    CheapOair provided me with an excellent, painless booking.  I look forward to doing business with them again.

  • By Carris
    July 15, 2014

    The agent went above and beyond in order to accommodate me. He was wonderful. He was patient and he calmly helped me when I needed it. I was on the line for a long time and he assisted me without losing his patience. That doesn't happen very often. I really appreciate his help. Thank you.

  • By Tina
    July 14, 2014

    I had some issues with the cards I was using to pay for my flight, and CheapOair's agent worked tirelessly (she was on the phone with me for well over an hour) in order to help me. She did her best to help me out. I've never seen someone work so hard to help me.

  • By Susan
    July 13, 2014

    I want to extend the highest compliments possible with regard to the work of CheapOair's customer service agent. I asked to make a series of changes on several bookings, which required your agent to stay on the line with me for over 2 hours. He had to wait on a call with Turkish Airlines for a long time and when they did not pick up, he figured out an effective way around the technical problem in order to resolve the issue. The agent clearly went out of his way to produce a satisfied customer and he even found a fare that was lower than something I had found. He juggled a number of different aspects of the bookings without ever forgetting what needed to be done, and he finished everything to perfection. He did not show one ounce of impatience at any time during this incredibly long call. He was incredibly pleasant, intelligent, resourceful, respectful and professional. Thank you.

  • By Cher
    July 12, 2014

    I am so pleased with the quick and efficient service I received from CheapOair's customer service agent today on live chat! I made a booking this morning but my accommodations weren't available on the dates I wanted. I immediately called CheapOair to cancel knowing I only had 4 hours to do so without a charge. I used the live chat feature and your agent resolved the issue in less than 5 minutes! Thanks for the great and responsive service!

  • By William
    July 10, 2014

    We have just returned from our trip and things went exceedingly well as a result of our experience with CheapOair, I recommend CheapOair to all my friends. Thank you again for all your assistance.

  • By Nuri
    July 09, 2014

    I appreciate CheapOair's customer service agent's help in changing my date of departure. I will definitely use CheapOair to book the flights in the future. Thank you again!

  • By Paula
    July 09, 2014

    I came across the best agent that CheapOair has. She answered all my questions and she is surely an asset for your company. I would recommend CheapOair to my friends in the future.

  • By Mike
    July 09, 2014

    CheapOair's customer service agent was very professional and courteous. His way of explaining the policies waswonderful and very professional. I would definitely come back to CheapOair for my future bookings.

  • By Mr Rizzieri
    July 08, 2014

    CheapOair's customer service agent was very pleasant and did a great job.His level of service was beyond imagination. I will come back to CheapOair again.

  • By John
    July 08, 2014

    I had a great experience booking a hotel with CheapOair, the process was easy and not painful at all. Thanks again. CheapOair is a great website!

  • By Muhammad
    July 07, 2014

    Your customer service department did an excellent job resolving my problem. They helped me in every possible way. Thank You.

  • By Ahmed
    July 07, 2014

    I would like to thank your customer service department for their efforts to help our company change itineraries. I really appreciate your effort and would book with you guys again. Thank You!

  • By Angela
    July 06, 2014

    Pali, my customer service representative was wonderful. She patiently requested the changes and made them quickly. She made them quickly because she heard me immediately and understood what I needed changed. She knows her work well and performs it swiftly. I felt very comfortable with her. Thank you, Pali

  • By Mariam
    July 05, 2014

    To Whom It May Concern: I am writing to express my absolute satisfaction with your employee Susan. I travel a lot both internationally and locally and in fact dealing with Susan is by far the most memorable and satisfactory experience I have had in years. She actually listened to my travel and time restrains and helped me book 2 flights (an international flight and domestic flight) in record time. You should have her train others on customer service. I hope to be able to reach her for my future flight bookings. Good job Susan!!

  • By Polly
    July 05, 2014

    The assistance that was provided by your agent was excellent. He was very professional patient, and he worked hard to find her the best fare. Surely will continue to use our services.

  • By Kathryn
    July 04, 2014

    Dear Cheapoair Staff, This is just a quick note to express my gratitude to Noel, who works on your LiveChat desk. He was so quick and efficient and positive - it was very calming to speak with him about several issues that I was concerned about. We appreciate you guys!!

  • By Raziel
    July 03, 2014

    I would like to thank your customer service agent who was very efficient in solving my problem. He was remarkable. He was polite, attentive and did his best to solve my problem. Thank you again!

  • By Luisa
    July 02, 2014

    I am grateful for CheapOair's help and expertise in arranging my flight. They were more than helpful. I would highly recommend CheapOair due to the great customer service that has been provided to me.

  • By Cwanzer
    July 01, 2014

    CheapOair's customer service agent was simply awesome. She was pleasant, kind and knowledgeable. She helped me in every way. I will certainly book through CheapOair again.

  • By Patricia
    July 01, 2014

    I had trouble finding my reservation this morning, so I used CheapOair's live chat feature. You have a stellar customer service department on your hands. They were fast, helpful, courteous, and kind. You'll always have my business because everything is always handled perfectly! Thanks CheapOair.