Please Click Here to take our CheapOair survey and provide us with your feedback and suggestions.
Has your experience with CheapOair been a positive one? Has any agent provided exceptional customer service? We would enjoy hearing from you: Compliment@CheapOair.com
-
By Virginia
January 30, 2013
Edward was professional & respectful. I booked flights online but with incorrect name & when read the terms & conditions that it’s non refundable & non transferable, I got upset & called CheapOair with less hope of getting any help. When I spoke with Edward & he was able to rectify the error without any extra cost. I felt relaxed for doing business with a reliable company.
-
By John
January 29, 2013
To whom it may concern, I wanted to send a quick note to let you know that one of your agent Alex was incredibly helpful and courteous. Alex listened to me, helped me and never once had me on hold for more than 30 seconds. I just wanted to let someone at your company know that Alex makes me want to call CheapOair back for future travel. I am 65 year old Russian businessman and as per my 35 year experience I have never talked to someone before like Alex. He is different; his knowledge is awesome about travel. CheapOair is lucky to have him.
-
By Ruby
January 29, 2013
I have never use CheapOair before and was desperately looking for best deal with proper connectivity and was unable to find any. But when I spoke to Madison, she was more than helpful. I was asking lots of questions and she never got tired of and listened patiently. She gave the flight which I was looking for with good price. I will always book with CheapOair.
-
By Mimi
January 29, 2013
Herman was very helpful today when I accidentally booked a ticket at the wrong time of day. He helped me sort it out well. Thanks, CheapOair!
-
By Mechelle
January 29, 2013
I booked a flight this morning, which due to unforeseen circumstances, had to be rescheduled. I was panicked and stressed, but decided to calm down and peruse the website for help. Turns out I had come to the right place. A live chat popped up and within just a few seconds, I was chatting with Anson. He was a great help keeping just seconds between messages. The transaction was easy, and Anson was polite and patient. CheapOair staff was helpful, reliable and easy to deal with. I will highly recommend CheapOair to my friends and colleagues, and will certainly be booking with you again. Thanks very much for the awesome service!
-
By Surendra
January 29, 2013
I booked my ticket through this website and was very happy about that finally I can trust somebody. Next morning I got the confirmation email for only my ticket but I had some confusion. Then I called CheapOair and got amazing response and service by Kamila, I can not believe such a great person solve my all the question and gave me a very satisfactory response. She is amazing and knows how to talk to customer and how to get back customers trust. Thank you, Kamila, for all of the service.
-
By Willard
January 28, 2013
Hi Scott, the work you have done for me on name correction, I really appreciate it and I am thankful to you.
-
By Lindsey
January 28, 2013
I want to thank you for the great service Melody provided in helping me today. Even though I had to cancel a flight, the help made it easier and not so painful. Thank you and I will recommend others to use CheapOair.
-
By Brenda
January 28, 2013
Everything went good, I spoke to agent Clayton who listened to my requirements and act accordingly. I will be booking with you for my future travel.
-
By Rob
January 27, 2013
Sanjeev, thank you for your excellent service with amending my flight details. You were very helpful and greatly assisted me with the change. I really appreciate your efforts and would recommend CheapOair to my friends and would use them again based on your service today.
-
By Jeff
January 27, 2013
I received excellent service from Claire. She was professional, kind, patient and respectful in dealing with me and I want to thank her and you for her excellent service. I would be happy to recommend your company to the hospital where I work with about 120 nurses and many other professionals. Thanks again to Claire for the amazing service and patience in dealing with the particular challenges I had in booking my flight! I look forward to using this service in the future.
-
By Francis
January 27, 2013
Hi, I recently needed help booking my flight, and I was very happy with the service that your associate provided. It took over 1 hour to find the right flight and he was very patient and courteous. His name is Harlan, if i am not mistaken, once again, Thank You.
-
By Malcolm
January 27, 2013
Thanks for the efficient and effective processing of my flight plan alteration. I was initially tentative about using this online service, but I found the process well streamlined and the operator patient and efficient. I will use the service again in the future and recommend it to my friends and business associates.
-
By Sharon
January 26, 2013
Sheryl helped me so much and everything was cleared up. I will be using you guys again.
-
By Ashley
January 26, 2013
Clifford was a gem. He diligently handled my billing inquiry and was very easy to understand. I will use CheapOair again & again.
-
By James
January 26, 2013
Thank you very much for your help. You truly made this a pleasant experience for me and I will be undoubtedly using this service again in the future. I appreciate your help in finding me the best flights to meet my needs and at the best price possible. I will be sure to spread the word about the services that company can provide. Thank you again!
-
By Alfred
January 25, 2013
Ahmad was a great help to me, he was truly amazing and did a fabulous job by booking the flight as per my requirement. I am a repeat customer and will continue using you for future bookings.
-
By Rick
January 24, 2013
This is my second trip to Thailand from Vancouver, BC. I am very impressed by your prices, your flight times, your service and your attendants. I took my 73 year old mother on this trip with me and she was also very impressed. When I return to Thailand again, your services will be the only one I choose.
-
By Dusan
January 24, 2013
Benjamin was extremely patient, helpful and pleasant. I appreciate his help a lot and I will definitely contact him again, he did a good job.
-
By Linda
January 24, 2013
Mayra is amazing as she helped me in booking a reservation for 8 passengers and in business class. She informed me about everything and I want to thank the management for it. I will recommend you to everyone.
-
By Casey
January 23, 2013
I got confused after checking trip summary page of my booking! I only saw the date of departure, which differed from the day of arrival, and bought the wrong tickets. I immediately called for help and got it! Thank you so much for being understanding and hiring such good employees. I wish I could remember both of their names. I was anxious but they did a good job. Thanks, I will recommend your service to my friends, and use you as my first choice of travel agents in the future.
-
By Jean
January 23, 2013
Emanuel was absolutely wonderful and was very patient, polite and very efficient. I had a complicated case and was very impressed with how Emanuel helped me. I also really appreciate the email I received from Emanuel thanking me for booking with you and thought it was very nice. This was the first time I booked with your company and was very impressed with the customer service, fares and the whole process and will gladly spread the good word.
-
By John
January 23, 2013
I spoke to Earon and he was asking me why I like CheapOair. I told him that I love it because I can so easily book a flight with two stops before heading back to my original starting point. I travel quite a lot and always end up finding out that you have the best rates. Pretty soon, I stopped even looking at other sites!
-
By Joel
January 22, 2013
I would just like to say I was confused about an email I received and I chatted online with Sheryl. She was extremely helpful and polite and sorted out all my questions. Please pass on my thanks to her. I recommend her highly
-
By Melanie
January 22, 2013
I appreciate the immediate call when the flight we had selected was sold out, and the excellent customer service was provided. I believe the customer service representative’s name was Vincent but I am not certain about that. We will happily use CheapOair again in the future.
-
By Robert
January 22, 2013
Your website is perfect for me. Easy to use, always the best prices, fast and friendly service when I do need to call. I don't use social media sites so this is the only way to commend your services
-
By Hellen
January 21, 2013
I am very happy with Darryl's service. I always book my tickets from you and will continue making booking with because of customer service agents like Darryl.
-
By William
January 21, 2013
To whom this may concern, I would like to inform CheapOair that Lamont went above and beyond on customer service. I was on the phone with another agent when we were disconnected. I called back and got Lamont. He took his time with me and explained what happened and he got solution to the problem and got me what I needed. This is why I am a long term customer with CheapOair, because of your employees who do their jobs with pride!!! Thank you once again
-
By Kirstin
January 21, 2013
The website was incredibly easy to use. Hands down one of the fastest experiences in booking my flight. Your service of getting the ticket I needed without problems was A+! I had no issues with my reservation and no one could beat the price! I will definitely book again.
-
By Cody
January 21, 2013
I recently booked two flights on CheapOair. Myself and three friends are traveling to India together in May and wanted to book flights together. Two of them were able to book flights and then they were sold out. Remus assisted us with purchasing two more flights on the same route so we can all travel together. He did a great job getting us squared away with the flights!
-
By Sheina
January 21, 2013
Your customer service is professional, quick and polite. Thank you!
-
By Maxime
January 21, 2013
I just want to thank Anson. Anson helped me very well to change my flight! Efficient, clear and polite.
-
By Jeanne
January 20, 2013
Matteo was very patient and helped me making changes very efficiently.
-
By Natalie
January 19, 2013
I was very impressed by Alice, the way she handle the call and made a booking. Alice was one of the professional who rarely found these days.
-
By Rita
January 19, 2013
Clinton was very professional and help me to book the seats.
-
By Raymond
January 19, 2013
I wanted to reschedule my flight and was fortunate enough to get connected to Jaisiah. It is not always that you get in touch with a good person when you call customer service department of any organization. Jaisiah was kind, respectful, very patient and a great worker. I had dealt with representatives in the past and Jaisiah is exceptional and his name should definitely be noted down. Jaisiah was unbelievably great and needs recognition. He worked with me very calmly and was very cool. He is an asset to your company and I would definitely book with you in future and especially with him.
-
By Greenburg
January 19, 2013
Scott was professional & respectful. Scott was very quick & efficient too.
-
By Angie
January 19, 2013
I called CheapOair this evening to cancel my flight from Seattle to Orlando. I spoke to Aidan who was willing to assist me in pricing out other round trip air fares. He was knowledgeable, friendly, and patient. I was grateful for the excellent service and I wanted to ensure that CheapOair would get my feedback on a great customer experience. Thank you Aidan!
-
By Mwamba
January 18, 2013
Hello Nigel, I just wanted to take some time to say I got helped out really well by a lady called Kamila. The phone got cut and she called me right back and she was very active in finding a solution to my issue and she explained everything very well and was just excellent! Please convey my thanks to her for delivering such superb customer service that is so rare these days you know! And for sure because of this, whenever I travel this is the only site I am looking at from now on!
-
By Jean
January 18, 2013
I want to praise and compliment Marlin this evening for assisting me with my airline changes. He was exceptionally pleasant and assisted me in a professional, kind and efficient manner. Thank you so much!
-
By Peter
January 18, 2013
Akiko was fantastic and is a great asset to your company. Akiko was kind, courteous and very patient and made the whole process very easy for me.
-
By Ivanova
January 18, 2013
I wanted to commend Moiz on his excellent customer service skills. I was very happy with the customer service provided by him. Moiz was patient and kind.
-
By Dorothy
January 17, 2013
Cali was very helpful and understanding. I was very upset as I booked incorrect date online. The flight was changed by Cali. I will continue using CheapOair for future travel.
-
By Nariah
January 17, 2013
Craig was very helpful and he was able to understand the problem and resolved it very patiently. He was very knowledgeable.
-
By Rio
January 17, 2013
Clinton, thank you very much for canceling our flight and crediting back money to my credit card. You have provided us with excellent service and we appreciate it! Because of your outstanding service I will most certainly use CheapOair again! THANK YOU!
-
By Crawford
January 17, 2013
Akiko was very pleasant, patient, knowledgeable and very helpful. I have never flown internationally before so had lots of questions and concerns and I was very happy and pleased with how Akiko was able to help and answer all my queries and concerns.
-
By Reverend
January 16, 2013
Dear Lia, thank you for your prompt response to my inquiry. You helped me to understand the charges, which are accurate. I appreciate your courtesy and your efficiency.
-
By Benzion
January 16, 2013
Dear Jose, I wanted to take this opportunity to thank you and express my gratitude for the way you assisted me with the changes to my ticket to Palm Springs. I really appreciated the professional manner you demonstrated in dealing with my error with the ticketing information. Also, for your persistence in waiting to contact the airline in what was apparently a very busy time for them. Because of your efforts, I was able to correct my error and change my ticket with a minimum of cost and inconvenience. CheapOair should be proud of you for your knowledge, abilities and politeness in dealing with my problem. I will certainly continue to use CheapOair for my future travel arrangements, and I will recommend your company to my friends.
-
By David
January 16, 2013
To whom it may concern, I am writing this to thank you for a great experience with you Live Chat help section. I booked a flight through your website and as I was going to book a rental car realized the booking dates were all wrong. It was late at night and I must have been half asleep when I did it. I was highly upset knowing that it can be a hassle to cancel a booking and that is often accompanied with high fees. I went on to your Live Chat and talked to Javier. He was very helpful and waited for a while on hold with the airline agent to get me my full refund. It was very pleasant to chat with him and my hat goes off to his customer service.
-
By James
January 15, 2013
Marc has given me excellent service towards my booking. Marc carries amazing skills & holds very good patience. Marc is a true asset to this company.
-
By John
January 15, 2013
I want compliment Marc for his kindness and patience. He is very good customer service representative.
-
By Ebejer
January 15, 2013
Birva was very helpful, kind and professional. I was extremely happy and satisfied with the customer service I received and the courteous manner I was handled with and will be sure to come back to you for my future travel needs.
-
By Paul
January 14, 2013
I just got off chat with Melody, and I want to say that she is super. She took wonderful care of me.
-
By Reyes
January 14, 2013
Melody was an amazing help today! I appreciate your services. Thanks!
-
By Asif
January 14, 2013
Thanks Anson for patiently helping in changing the return dates for my booking. I appreciate your help.
-
By Jane
January 13, 2013
I am very much impressed by Shonte's customer service, knowledge and patience and felt the need to let everyone know about it. I will work with your services in the future. Thanks Shonte for your excellent customer service.
-
By Burcicu
January 10, 2013
I want to commend Vidhi for the wonderful work she had done and the excellent service provided by her. Vidhi was very patient, polite and helpful to me and she found the best option.
-
By Karen
January 10, 2013
Clinton, thank you very much for helping me locate my reservation yesterday. You were pleasant and very helpful and resolved my issue with relative ease.
-
By Estrella
January 10, 2013
Estrella was very helpful and patient, due to which I will keep using you.
-
By Jackieb
January 10, 2013
Micheal was so patient and helpful and resolved the issue. I am so happy with CheapOair now and will keep using you for my future travel.
-
By David
January 10, 2013
I ran into some problems with my booking today but I was fortunate to have Lena on the online chat to assist. She was helpful, courteous and I couldn’t wish for a better person to assist me. She is a credit to your organization.
-
By Solan
January 10, 2013
Julio went an extra mile to help me and also made sure that transaction was completed successfully. Julio was one of the best representatives I have ever come across with. I will continue doing business with us.
-
By Norb
January 09, 2013
Hello Jean, just a note to let you know that I very much appreciate your assistance with booking flight reservations this morning. I was very impressed with your courteous and professional manner. THANK YOU!
-
By Carlos
January 09, 2013
Scott was helpful, professional & respectful. I will keep using CheapOair due to Scott.
-
By Charles
January 09, 2013
Alina was very helpful and speedy, she charged the card very quickly and got the reservation confirmed for me.
-
By Giovanni
January 09, 2013
Maynard was very patient and helped me in canceling the booking, send me the confirmation number and I would like to appreciate all his hard work.
-
By Carlos
January 09, 2013
The service provided by CheapOair was very good. I was able to purchase a round trip to Manila via Beijing and I called up to ask if they could extend my stopover stay in Beijing. They were polite on the phone and willingly assisted me. Yvonne called me up and asked me to fill in the questionnaire.
-
By Sue
January 08, 2013
To whom it may concern, we sincerely appreciate having the pleasure of working with Perry. He went above and beyond our expectations in helping us when airline created a conflict between two segments of our flight. He helped us negotiate new flight timings so we could make our vacation work. His efforts are truly appreciated.
-
By Dan
January 08, 2013
To whom it may concern, we sincerely appreciate having the pleasure of working with Perry. He went above and beyond our expectations in helping us when airline created a conflict between two segments of our flight. He helped us negotiate new flight timings so we could make our vacation work. His efforts are truly appreciated.
-
By Lisa
January 08, 2013

Dear all: I have to say CheapOair is a really good company for me. I am using it since when I was in USA, until now I'm in Taiwan. I was not really thought something special with CheapOair, until this month. I bought two tickets from Taiwan to Seoul Incheon. It was for me and my grandma at Chinese New year. It's happened almost one month ago. The problem at beginning was airline made the price only for special conditions, but my grandma who last name Lin wasn't on, either we pay more money, or we have to change the airline. At that time agent name Reggie helped me, I really want thank him. After all this problem happened, I liked to cancel my grandma's ticket because the weather in Seoul is too cold. It's big work for me, but one thing important is CheapOair's agents, who always stood with me and gave me help, even my English is not well. CheapOair have really good group of service agents. I really recommend CheapOair service group. I'm so sorry I can't remember all the names, the only two is Reggie, and the other one from online chat service, Anson.
-
By Francisco
January 07, 2013
Elliott was extremely helpful. He was very polite, skillful and knowledgeable and helped me very efficiently. You must promote such representatives.
-
By Malalai
January 07, 2013
Ignacio was very professional and helpful and confirm the changes for me.
-
By Nick
January 07, 2013
Valentino, I thank you for the assistance you have offered me on what appeared to be a dismal situation. As you know I had to fly out on Fri, Sat, or Sun and I had booked just 24 hours sooner I would have spent so much on the airfares but because of your expertise you found the combination leaving on Sunday which was acceptable within my budget.
-
By Emmitt
January 07, 2013
Hi Jackie, after our conversation, I called my sisters to give the flight info. Finding out they have personal emergencies and could not make the planned trip at this time. I feel bad because you went through a lot of trouble to set up this family trip. I thank you greatly for your efforts and CheapOair is very lucky to have an employee like you. You provided services above and beyond in coordinating international flights for my daughter and sisters. You were able to coordinate flights from two different debark/embark points; flying together on same flight overseas and returning in to different airports. You managed to do this within the time period I requested. I appreciate your efforts.
-
By Stacy
January 06, 2013
Elliott was very helpful. He helped me resolving schedule change case where every airline was giving a run around and Elliott was the one who stood up and I appreciates his efforts.
-
By John
January 06, 2013
Cash helped me getting the tickets exchanged, it was a problematic case but he took his time and made sure that I will get a solution at this very time. I want to praise Cash a lot for his efforts.
-
By Monica
January 06, 2013
I had trouble earlier booking my flight online. I was able to connect with Remus on chat. From start to finish he made it very easy for me. Remus found me a reasonable fare for a flight with airline.
-
By Kimberly
January 05, 2013
Wendell was patient and helpful as he assisted in changing my flights and confirmed another one along with a car reservation.
-
By Patricia
January 05, 2013
Elliott was very patient and he was able to understand the problem and waived off cancellation fee.
-
By Jane
January 05, 2013
Scott was patient, helpful and knowledgeable. I had wonderful experience.
-
By Rachel
January 04, 2013
I would just like to commend one of your customer service advisers, Craig. A leg of my son's flight home had disappeared off his itinerary, and Craig very kindly sorted it out for us. He was kind, patient and infinitely polite, even though I was on the verge of hysteria and he managed to get my son back onto the flight in a relatively short space of time. I am so grateful to him. He deserves a medal! Thank you so much!
-
By Rahwa
January 04, 2013
Scott's service was excellent and was very helpful. He did very well and helped me with whatever I wanted.
-
By Paula
January 04, 2013
Olivia was amazingly great. She helped me in changing my itinerary. She is great and CheapOair should not let her go.
-
By Jessica
January 04, 2013
Clifton is a very good agent and he gave me the best customer service in making a change in my itinerary. I thought that there would be extra charges for making the change I wanted but Clifton made the changes without any additional charge and he made my day.
-
By Rafael
January 04, 2013
Andrey gave me the best service and was very polite, patient, understanding and helpful and was not in a hurry to disconnect the call and gave me the best possible option. I will keep using CheapOair for all my future travel because of the customer service provided by Andrey.
-
By Joyce
January 01, 2013
After frustrating hours trying to get help at internet sites for airlines, I was very upset when I finally call your travel services on the phone. I received wonderful polite and efficient service from your telephone employee, Karlee, who solved my problem and made me feel good about doing business with CheapOair. Service like that is hard to find. I hope she is rewarded
-
By Nicole
February28, 2013
My father pushed the wrong button and made the booking for different flights by mistake and the agent Matteo helped me getting it corrected. He was very professional and patient and I liked the service provided.
-
By Leandrea
February 28, 2013
Matteo was very polite, very professional over the call. He is well trained. He helped me in making a new booking.
-
By George
February28, 2013
Sam was very understanding and understands the needs of the customer. I want to give him 10 on 10.
-
By Deborah
February 28, 2013
London helped me find the cheapest deal. Your company has some good deals for flights and cars. I appreciate the service provided by London.
-
By Amalia
February28, 2013
I want to thank to Randal for correcting my mistake. I wanted to make a round-trip reservation but made one-way trip. I was so impressed by Randall’s professionalism and want continue with CheapOair in future.
-
By Vicki
February 28, 2013
I was really surprised with the customer service provided by Karlee and want thank him and CheapOair.
-
By Ruth
February28, 2013
My daughter missed her flight as she thought it was supposed to leave next day but Cash was very helpful and called up the airlines and found the best deal. He was very professional.
-
By Sherri
February 28, 2013
Thank you so much for your excellent service. I was frantic when I saw a mistake had made and you cleared up the problem in a very courteous and efficient manner.
-
By Jane
February28, 2013
Charlotte was helpful, efficient, courteous and answered all my queries and concerns successfully. She helped me on a related booking in rescheduling the travel plans with the least minimum cost.
-
By Douglas
February 28, 2013
Dear Alana, thank you very much for your swift attention to the matter of my friend's mistaken double booking. You dealt with it calmly, politely and with extreme speed and skill. I am happy to vouch for your excellent service to your supervisor.
-
By Jen
February28, 2013
I just want to take a moment and thank your customer service agent, Willie. Although I was stressed out and probably a little short with him, he was very helpful, kind and considerate. He was very patient and bent over backwards to help me make the necessary changes for my sons trip home. I appreciate the great customer service and will definitely be calling you guys again in the future.
-
By Anita
February 28, 2013
I want to thank you for helping me today. It was a pleasure doing business with you. This was the first time that I had ever booked a ticket online before. My husband always did it and he passed away and I have been left to fend for myself. When I booked it I then discovered that I had got the time wrong and you were very kind to understand and redo it for me. I could not have asked for any better help here for a 71-year-old lady. You made my day and made me believe that people are willing to help.
-
By Umar
February28, 2013
Dear Maci, thank you for your assistance and prompt follow up. It was very professional. I will get in touch with you once we finalize our travel plans.
-
By Lee
February 28, 2013
Thank you Alana, for all your help this morning. You are very professional and I will use your company again in the future.
-
By Chou
February28, 2013
Our family truly appreciates your assistance and care at this time. Personally we would like to thank Alana for her assistance in canceling our flights due to the lost off a family member. She handled the situation with care and was very prompt with all services related to the situation. We look forward to booking flights and all other travel services with you again.
-
By Carol
February 28, 2013
Hi Alana, thank you very much for your courteous and professional assistance with the canceling of my daughter's reservation. You were very pleasant to deal with, which was very much appreciated.
-
By Vonny
February28, 2013
Thank you for helping me with EXCELLENT customer service!!! You answered all my questions and talked with well manner! You are the best!!Thanks again for your help!!
-
By Dessy
February 28, 2013
Hi Willie, Thank you for everything! Your service was outstanding! You made my flight booking easy and enjoyable. It was my first experience to do business with CheapOair and it has been a pleasure.
-
By Robert
February28, 2013
I was trying to change my flight as my father was unwell and wanted the help of someone in this difficult situation. Tomas took his time to understand my needs. He was patient, kind and understood the situation and helped me out and provided me with a flight with better timings. He did his job gracefully. He helped me like a family member.
-
By Laurie
February 27, 2013
Estefan was very courteous and helpful. I wanted to make changes and Estefan helped me out very patiently and professionally.
-
By Marianne
February27, 2013
Matteo was very patient and he was very nice. I am happy to get assistance from Matteo.
-
By Kevin
February 27, 2013
Jamir did an excellent job with my booking. He patiently handled my reservation in difficult time & helped me resolving it. He is perfect customer service representative. I praise CheapOair for having wonderful agents like him.
-
By Brenda
February27, 2013
Once again your company has raised the bar on customer service; I have used your company exclusively for about five years now and for good reason! I was disappointed when I checked my email this morning to learn my (plans) had been canceled and the new connecting flight had a layover. I called to renegotiate because the layover was kind of a deal breaker for me on this trip & spoke to Kathryn. She was wonderful and took the time to call the airline and facilitate the changes for me, she was very quick, professional and lovely in general, she made me feel valued as your customer and I am pleased to do loyal business with an outfit that goes the extra mile! I have and will continue to recommend your company to friends and family!
-
By James
February 27, 2013
Thank you for helping me with my issues. You were so kind and helpful, I was so reassured with your very commendable efforts.
-
By John
February27, 2013
Curtis was exceptionally helpful and I liked the way Curtis handled the call. He helped me in searching the flights as per my preference and helped me to the best of his knowledge.
-
By Harold
February 27, 2013
I had wonderful flights and a great time on my vacation. I will use CheapOair again!!
-
By Katheryn
February27, 2013
I would thank you from the bottom of my heart!!! You tried to understand what my concern was and canceled my car reservation without charging me anything. I actually made a blunder in making that reservation; your help is deeply appreciated.
-
By Fawn
February 27, 2013
Yvonne was quick and to the point during the review of the cash back process from Cheapoair. Thank you.
-
By Pierre
February27, 2013
I made a mistake with my flight date and used your chat service to get help making a change. I talked to Jerry. He was extremely helpful and patient with me and assisted me in changing my flight dates. I think you have a great employee in Jerry who has made me a huge fan of Cheapoair. Thank You.
-
By Linda
February 26, 2013
Estefan was very helpful and nice. I want to book the flights for 8th Mar but somehow got booked for March 6th. I called & spoke with Estefan & explained what had happened, agent was very patient, professional & explained me alternate date options on your website & helped me to get what I wanted without any extra charge. I am really impressed with the services.
-
By Anthony
February26, 2013
I made a wrong booking and called you to rectify, Davon came to my rescue. He made the changes for me and was very helpful. Everything happened with ease and very quickly.
-
By Patrick
February 26, 2013
Aisha was very courteous, polite and helpful. I will continue using Cheapoair for future travel.
-
By Deanne
February26, 2013
I made an error while booking the reservation but Ignacio helped me cancel the reservation without any charges.
-
By Peter
February 26, 2013
Jarret was very helpful and assisted me in making the change. I made a mistake with the reservation and Jarret helped in resolving it. He was very patient.
-
By Thoams
February26, 2013
Estefan was fantastic and it was wonderful speaking with him and dealing with CheapOair.
-
By Mary
February 26, 2013
Your company has very good people. Dwight is one of them and he is very professional, very patient and well trained. I appreciate the service provided to me.
-
By Brad
February26, 2013
Thank you Boston, you have been most kind! You have been EXCELLENT in terms of your service!
-
By Felicia
February 26, 2013
Dear Donnie, thank you so much for all your help in canceling our reservation within the 24-hour period without incurring any charges on our credit card. You went above and beyond to waive the taxes, insurance and get a full refund on the air tickets so there would be a zero charge on our credit card. I appreciate all your efforts. You have made my first experience with CheapOair a pleasant one and I will definitely share this with others. Thank you again for your help!
-
By Delphine
February26, 2013
Dear Darrin, I really appreciate you taking the time this afternoon in helping me with my travel plans. Your exceptional customer service, patience, understanding and your help were superior and very professional. I wish we have more people in this world who care for others. It does make a huge difference in living a peaceful life. This experience also shows that you are dedicated and that you also enjoy what you do, which is taking excellent care of your customers and getting them the best deals for their travel plans. A big thank you to you.
-
By Rabhan
February 26, 2013
I have booked with you several times but this time Akiko was absolutely the most professional, polite, knowledgeable and efficient. I am very happy with Akiko and the wonderful job she did and want to make sure that she is recognized for her terrific work.
-
By Kelly
February25, 2013
Thank you for providing your service. I had a wonderful time talking with your customer service representative, Thomas.
-
By Saunders
February 25, 2013
Vidhi was absolutely fantastic. I am very pleased with the service provided by her. She was very professional and knowledgeable.
-
By Jeffry
February24, 2013
Clifford was wonderful. He is very good in understanding customer’s requirements and helped me thoroughly. I appreciate the service provided by Clifford.
-
By Jamar
February 24, 2013
Matteo was great. He provided such a wonderful service which I never witnessed before. I was on phone with Matteo and on a conference with the airlines for around 3 hours and made sure that customer will get my e-ticket re-issued and got succeeded finally. I appreciate the service a lot and want that his service should be recognized.
-
By Harrison
February24, 2013
I was looking for specific flight with some preferences and Hans find best flight with best deal for me. Hans was very patient, professional and knowledgeable and because of Hans I will use your services in future again.
-
By Arash
February 24, 2013
Jaisiah, I would like to thank you for your time, patience and professionalism in answering all my questions and trying to make changes on my tickets based on my request. I never had another experience with anyone that I have been attended to with full cooperation and courtesy. I will certainly use your services in the future and also recommend your company to my friends, colleagues and other family members.
-
By Rebekah
February24, 2013
I had to change my flight dates and Remus was very helpful and resourceful to me. I really appreciated his assistance. He was really patient and answered all my questions. Once again, thank you for having an employee who is able and willing to assist me.
-
By Paula
February 23, 2013
Daxton was very kind and beauteous. I had a huge crisis and Daxton was understanding and helped me the best on the reservation.
-
By Susan
February23, 2013
Dangelo was awesome; he was great and very helpful. While making the reservation I didn't have my glasses on and made an error but Dangelo found me the best deal. He was very patient, polite and courteous.
-
By George
February 23, 2013
Last night I booked a flight for two with your agent Radley. It was a great experience. He helped me through the procedure with great profession. He did a super job, and I therefore wish to let you know.
-
By Craig
February23, 2013
I want to thank you for having such excellent customer care. In particular Wallace was extremely patient and caring throughout my ordeal. I recognize that I may not be the easiest individual to work with however Wallace was absolutely professional and dealt with me most respectfully. I want to applaud you and your company for having such an outstanding individual. Wallace's work ethic should be held up to the rest of your workers as what they should aspire to.
-
By Jason
February 22, 2013
Matteo was very patient and he was very nice. I am happy to get assistance from him.
-
By Lawson
February22, 2013
Yvonne was wonderful, customer service was great. Will definitely use again.
-
By Craig
February 22, 2013
I booked a reservation and was trying for a refund but was not getting any help. I spoke to Marv who helped me getting refund. I am very happy and want to appreciate his help, as he went an extra mile to help me.
-
By Leonard
February22, 2013
To whom I may concern, I am so impressed with the assistance of Anson in helping me to book my ticket. This is my first time to book ticket via chatting session. She was very patience and knowledgeable in assisting me. Thank you very much.
-
By Doug
February 22, 2013
Thank you for your great help in changing my reservations for my sister. What I thought I did online, was not what I actually did. You helped take my lemon and turn it into lemonade-especially with only one ticket left on each airline. I appreciate your going the extra mile. You made my day.
-
By Obaidullah
February21, 2013
Matteo did a wonderful job. He was extremely professional in his conduct. He called me back when the call got dropped. It was a very nice experience with the customer service. I appreciated him a lot.
-
By Konstantinos
February 21, 2013
I would like to acknowledge the effort of your employee Anton who helped me find the cheapest ticket at that time which unfortunately was more expensive than the one I have seen the one day before, as a result I did not make the booking. But He was extremely helpful.
-
By Helen
February21, 2013
Hello Terrance, I wanted to thank you for helping me today cancel my flight booking. You have been a great help, very courteous and you delivered professionalism.
-
By Jan
February 21, 2013
Thanks so much for working so hard on the rescheduling of my ticket and assisting with my brand new itinerary. I will for sure give you the opportunity to provide me with a quotation for my international trips, which are all of them since I live on a small island! My hat goes off to you as you are a service oriented individual, and your supervisors should be proud of you!
-
By Allen
February21, 2013
Jaisiah, I really appreciate the excellent service you gave me yesterday! I am hard of hearing and often have difficulty understanding persons on the phone. You "slowed down" to accommodate me--this was MUCH appreciated. I had to modify my travel arrangements because of illness and you resolved my problem very much to my satisfaction. I plan to be a "regular" with CheapOair now.
-
By Coumba
February 21, 2013
Cash was wonderful! I have used several different discount airlines before. Every once in a while I'll need to call their customer service to discuss a problem. Your employee Cash was very professional, understanding, helpful, and was able to help me in a timely fashion. Because of my experience with your company I have and will continue referring friends and family to you.
-
By Donna
February21, 2013
I worked with Anton in booking my flights from Richmond to Montrose. He was helpful, courteous, and above all, patient with my many questions as I changed my mind about dates, etc. He is a great asset to your company and I hope we get a chance to work together again.
-
By Charles
February 21, 2013
Moiz was personable, patient and went above and beyond for me. Moiz took his time to not only make sure to find me best deal, but to ensure that I was happy with the company.
-
By Steve
February 20, 2013
I would like to give some positive feedback to Gustavo at CheapOair for helping me with an error that occurred online while I was booking a flight from Seattle to Las Vegas using CheapOair. I thought I had completed the booking online and then I received an email letting me know there was errors and to call about important information regarding a discrepancy in my recent booking. I called CheapOair and was greeted by Gustavo. He was very pleasant and was great to work with and was able to work with me on getting a new flight itinerary for my upcoming trip. He helped me every time I needed, and the seat I wanted as well as a good price, but with what was available he was able to help me still get a good deal. I really appreciate an employee working with me to help me get what I needed. Thank you Gustavo and CheapOair.
-
By Duman
February 20, 2013
I have booked with CheapOair in the past and I have been impressed with service. Akiko was patient, graceful, and extremely knowledgeable. Akiko should be the example of CheapOair customer service.
-
By Mary
February 20, 2013
Dwight provided extraordinary service. I want him to be appreciated for his wonderful service and helping ability.
-
By Lauren
February 20, 2013
Clifford provided great help to me and he understands the customer requirements. I want to give A+ review and wanted him to get rewarded.
-
By Blackwell
February 19, 2013
Gladys did a wonderful work and provided great customer service. She was very patient, kind and professional as she helped me book flight for my 96 year old mother.
-
By Hammnond
February 19, 2013
Akiko was one of the most helpful, kind and professional agents I have encountered. I will definitely use and recommend you to all my friends and family.
-
By Joanne
February 19, 2013
I have never experienced the level of customer service which was provided by Cash. I want you to know that Cash is an asset to your company. I will keep using you because of the customer service provided by Cash.
-
By Errol
February 19, 2013
Matteo was very nice and helpful and I appreciate his assistance and customer service skills.
-
By Margaret
February 18, 2013
Leland did a great job reassuring a senior citizen to fly again after 20 years. He was very patient and also coached me through every procedure. He should get a raise.
-
By Mark
February 18, 2013
I needed to change my flight and it was important. I went to live chat session with Anson, one of your customer service representative. Direct questions posed both politely and intelligently, fast response times throughout, faster action getting what I needed, and results that made me happy. She made it happen effortlessly, she knows what's going on, and she made my day.
-
By Ward
February 18, 2013
I am extremely happy with Vanessa's work and effort. Vanessa helped me to book a vacation for my family to Oslo and provided not only a great deal but also great customer service. I could not be happier with Vanessa and CheapOair and I will definitely recommend and use you again.
-
By Etleva
February 18, 2013
Ignacio was very helpful and did a good job. I was very satisfied with his services. You should hire more individuals like him.
-
By Rachel
February 17, 2013
I am regular at CheapOair and I must say the service never fails to impress. I would like to thank Louis for his prompt response. Also would like to say that CheapOair has got good customer service principles!
-
By David
February 17, 2013
This is the third time I'm using your website to book a flight and I'm very pleased to say you still beat out the other sites in price, and flight timings and lay over. I am so glad that I was referred to your site.
-
By George
February 16, 2013
Nicholas was very helpful and knowledgeable. I was getting run around from last few hours and nobody was able to help him. Nicholas was the only one who understood the problem and gave relevant resolution.
-
By Mark
February 16, 2013
Jermey was very helpful and I appreciate his understanding and customer service skills.
-
By John
February 15, 2013
Thank you CheapOair for the wonderful help I had today from the very efficient Graham when he sorted out a mistake I made when booking two flights yesterday. In a few minutes on the phone my ticket was corrected and emailed to me in a very caring and friendly way. It is very rare to get such good service - thank you again CheapOair.
-
By Maria
February 15, 2013
Hi Joaquin , I just want to take the time to give "Thanks" again for helping get my flight. I was having the hardest time finding my ticket and you were so wonderful and helpful. Because of you I will be able to take my trip to Washington. Again, thank you very much.
-
By Esther
February 15, 2013
Hello Kelly, I would like to express my appreciation for the remarkable services rendered by you as an employee of CheapOair. I am a frequent traveler and have had many experiences with various customer service representatives. I am writing this email to express my sincere appreciation for your outstanding dedication towards helping me with my daughter's ticket. I am truly touched by your kindness, your spirit, and willingness to go out of your way to help me. That is the service in which any and every customer should receive and appreciate.
-
By Julijana
February 15, 2013
Hi CheapOair, I spoke to Kathryn today for help with my reservation. She was very helpful, competent, and efficient in helping us. I was very impressed by the CheapOair customer service. Thanks so much and, after this experience, I will think of CheapOair more often for my travel plans!
-
By Jane
February 15, 2013
Your customer service representative was wonderful. I called you and got connected to him. After talking to him, my problem was resolved and got it fixed. I am really happy with CheapOair service just because of him. Will definitely comeback for future bookings.
-
By Robert
February 14, 2013
I am impressed with the customer service provided by Matteo. He was a great help for me in changing my schedule flights.
-
By Claudette
February 14, 2013
Jermey was fabulous. He was very supportive and helped me thoroughly. I appreciate the time and efforts of Jermey.
-
By Sheri
February 14, 2013
Clifford was wonderful. He helped me thoroughly. I was pleased with the service provided by Clifford.
-
By Kathryn
February 14, 2013
Alice was very helpful. She helped me in making a reservation and thoroughly assisted me.
-
By Lorna
February 14, 2013
I was very happy with the services provided by Scott. He was very professional and patient.
-
By Vidalina
February 13, 2013
Hi Glen, I want to thank you so much for taking the time and patience in explaining
everything in how I need to proceed and making my change smoothly. You were very helpful and a pleasant person to speak with.
-
By Steven
February 12, 2013
I never take the time to send comments of any kind. All that changed today when I received a follow up call from Yvonne. She was so helpful and a joy to speak with. She was asking about my recent trip and when I told her that I was not able to make that trip due to work, she helped me to receive credit for what I thought was just a lost ticket. Thank you Yvonne
-
By Arne
February 12, 2013
I was very pleased with the service received from Maynard. Maynard’s professionalism and ability to get to the bottom of the situation exceeded my expectations.
-
By Carl
February 12, 2013
I would like to complement your customer care representative, Lena who rescued me from my booking yesterday. I am very impressed by the courteous, calm & resourceful approach taken by Lena and can only praise CheapOair for being there when it counts.
-
By DN
February 12, 2013
I would like to thank one of your staff, Remus, for his cooperation and assistance, on the online chat services. He was so professional, more that what I expected. You are on the right way, keep up and I will keep dealing with CheapOair in the future.
-
By Tom
February 12, 2013
Many thanks for the excellent customer service that you have provided me with my booking. I appreciated the follow-up regarding the flight changes. It is customer service like this that will keep me coming back to Cheapoair as a loyal customer. Many thanks and kudos to the customer service team at Cheapoair; they are lucky to have you as one of their representatives.
-
By Maurice
February 11, 2013
I would like to take this opportunity to thank Krista for being a true professional in every way. I had an issue with reservation for my mother-in-law. Krista researched the issue and quickly resolved the issue to my satisfaction, then explained all actions that were taken.
-
By Evelyn
February 11, 2013
Thank you so much, Nestor, for your friendly and efficient assistance in helping us with our travel needs today. You have the patience of an angel and your kindness was very much appreciated. Whenever I need help with travel arrangements in the future I will most certainly contact you! Thanks again for all your help.
-
By Yael
February 11, 2013
I worked on making an online reservation, but had a problem so I called your 800 number. Konrad helped me correct the problem and helped to find an updated reservation, since the one on the website was not available. Konrad was understanding and found what we needed. This may be a trip of a lifetime for my family, since our son has special needs. He also took the time to explain how to arrange our seat assignments. Konrad was patient and spent 54 minutes on the phone to help us. Konrad was extremely conscientious and kind, and helped me feel secure and confident in making this decision. I will contact him again in the future! Thank you for having such an exemplary employee!
-
By Nancy
February 11, 2013
Thank you for sending me your email as I requested. I wanted to send you a note to thank you for being so efficient with my change of reservations for Africa. I appreciated more than you can imagine how nice you are and how carefully and thoughtfully you attended to my requests for scheduling flights. It is not very often that such care is given, and you deserve all my compliments for your work for CheapOair in my behalf. I hope that you are able to print this out and submit it to your boss, because your supervisor should know how good you are at your job. Evelyn, you really are wonderful!
-
By Gabrielle
February 11, 2013
Nestor was extremely patient and helpful. I want to applaud him for his professionalism and finding me a better fare than other sites. I would remain a loyal customer for your awesome service.
-
By Diana
February 11, 2013
I have made a reservation today; unfortunately I do not know the name of the agent that helped me. I would like to thank CheapOair for being super supportive, understanding and reliable. The person that assisted me did everything to help me out in a difficult situation and issued the ticket in shortest time possible. Thank you again for a great service!
-
By Larry
February 10, 2013
Earlier this evening, I reserved flights for our Family, but neglected to request seating. So, I called your toll free number, and spoke with Wallace. He was helpful and courteous. He even added our Frequent Flier Numbers to the records. I wish to thank you for the excellent service that Wallace provided.
-
By Musser
February 10, 2013
I wanted to appreciate Gauge outstanding customer service and want to thank for assigning seats together without any extra charge. I will surely continue doing business with CheapOair in future.
-
By James
February 10, 2013
I'd like to give a good shout-out and 2 thumbs up to a employee of CheapOair named Angel. I'm not sure what office or location she was at but my call to customer service with her was extremely satisfying. She assisted me without delay or hesitation she was compassionate with conducting my business at CheapOair. Thank You Angel! I hope the next time I call CheapOair customer service that she will answer.
-
By Kamalpree
February 10, 2013
Dear Marco, I highly appreciate the assistance you have provided me on the booking and changing my air ticket, your way of service to a client is highly professional and helpful, I must say that your company will always get more business as people like you are working in this company. Only because of your service next time I will just deal with your company for business also I will recommend to my friends.
-
By Charlotte
February 10, 2013
Jalen I can’t thank you enough for your help with my ticket. Its people like you that give assurance that there is still good left in the world. Thank you for being patient with me and taking the time out to make sure that I made it back home. Again thank you for your empathy, I was extremely satisfied with the way you took care of my dilemma.
-
By Gary
February 09, 2013
Just a quick note to comment on the above and beyond service provided by your representative named Able. He should receive recognition and a notation in his work file for making an unhappy customer a happy customer.
-
By Macariola
February 09, 2013
I was planning a trip with my mother and Christal took her time finding the best itinerary to suit me. Christal explained everything and all my questions were answered.
-
By Bower
February 09, 2013
I had the pleasure of speaking with Sania. She was charming and very helpful with my problem. Sania was very genuine in my concern to help me with, and made the entire process painless. If I he had a company in NY, Sania would be working for me. She is that good.
-
By Himmat
February 09, 2013

I wanted to put in writing my appreciation for the effort and work given by your agent, Makai. After an extremely stressful few days dealing with the snow storm in USA, Makai saved the day. I found out this morning that my second flight had been canceled, and that the earliest rebooking airline could do was Feb 12th, landing on Feb 14th. I was to attend a wedding of a close cousin, and that would have caused me to miss the wedding, and keep my original return date of the 18th, which would have made the trip pointless. Makai managed to deal with the airline, get me a full refund on the far, and find me a flight leaving on the 11th that was cheaper than my original flight. He must have spent at least 2 - 2.5 hours working on my case. I'm extremely happy with Makai, and even in light of all the stress and hassle caused by the storm and rebooking. I'll be using CheapOair again because of the service he provided. He's a rock star, and you should keep in mind that he has the work ethic and attitude to be extremely successful.
-
By Sherrell
February 09, 2013
I am so fortunate to have worked with Predo, he is exceptional! He provided wonderful customer care and was so accommodating! This is my first time using your company and he made such a great impression that I will definitely use CheapOair again and work with Predo! He deserves 5 STARS! Thank you for having a superb team member, as I am very happy!
-
By Ludmila
February 09, 2013
Dear Willie, thank you so very much for your excellent job and great assistance during this hard situation, you are the best! Your company is always on the top of any situation with really good prices and great service - I recommended it to all my friends and no one has been disappointment even once.
-
By Keith
February 09, 2013
Thank you for your good customer support. I appreciate it.
-
By Kren
February 08, 2013
Hanan was simply outstanding! I called to make changes on my flight and was assisted by Hanan in a very professional way. Hanan was very patient and knowledgeable in assisting me which made my experience very wonderful.
-
By Gina
February 08, 2013
I called to change a flight due to a death in the family and I could not hang up the phone without commending your agent Akiko, who did a great job in helping me in this tough time. Akiko was very patient, energetic, polite, efficient, and just plain Fabulous.
-
By Jon
February 07, 2013
I had a situation today where I needed to make changes to my flight. I contacted live chat and spoke with Melody; I just wanted to take the time to say she was great! We got the issue resolved quickly and efficiently, she was polite and very helpful! Thank you for a great experience!
-
By Dixie
February 07, 2013
Hi Mayra, thanks for being patient and nice. Me and my wife are very satisfied and we want to appreciate the services that Mayra has rendered to us. She was so patient and polite with all the requests that we asked to her. She made sure that she could give us the right quote if not the cheapest airfare and a comfortable trip. She possesses the quality of an excellent customer service agent. All your agents should be like Mayra.
-
By Diwakar
February 07, 2013
I would like to say a big thanks to Brian and I duly appreciate his actions in helping me with getting my itinerary. The weekend travel particularly this weekend due to the extreme weather conditions is tough for everyone. I learnt late that my flight from Boston was canceled. I explained my situation to Brian who put his arduous effort in getting my flight timings changed. Because of him I have hope that I would be able to catch my flight to India in time and meet my family. I also would like to share that he is an asset to the company.
-
By Rick
February 07, 2013
Personally would like to thank Yvonne for great follow up after my trip to Thailand. I booked with CheapOair and saved time, money and it was a great way to ensure a safe and efficient trip! Thanks to Yvonne and everyone at CheapOair.
-
By Maftuna
February 07, 2013
Trevor was outstanding. CheapOair is providing the best customer service which forces me to book with you again & again.
-
By Nicole
February 07, 2013
Makai was really helpful, efficient, and professional. Makai went way ahead to help me & got changes done without any cost. I was really impressed & happy with the service & it's only because of Makai I will continue using CheapOair in future.
-
By Juanita
February 07, 2013
Great customer service! Thanks so much for your help in booking my nephew's travels.
Your patience and understanding was appreciated, thanks again.
-
By Kendra
February 06, 2013
I would like to thank Cash for his excellent customer service. He was extremely helpful during a family emergency and a snow storm on top that. I was able to get a refund of my ticket because of his help! SO THANK YOU CASH!!!!!
-
By Jane
February 06, 2013
Lilliana resolved my query in 5 minutes which was amazing. Along with that she was professional and excellent.
-
By Nwankwo
February 06, 2013
Akiko was absolutely wonderful in assisting me to book my reservation. She was very patient, kind and professional and impressed me very much. I will gladly recommend your company to all my friends and family.
-
By Alex
February 06, 2013
The service I immediately received over the phone when I encountered complications on your website was very helpful, positive, quick, and satisfying. It would be safe to say that my phone conversation would be one of the best customer experiences I have ever had. Thank you to whoever assisted me in booking my flights.
-
By Michael
February 06, 2013
I am happy with CheapOair because of agent London, as he was professional on through the call and on the other hand polite too.
-
By Danuta
February 06, 2013
Laurence was wonderful and good training has been given to him. He was very patient and professional.
-
By Gemma
February 05, 2013
Thank you so much for your help. I have never experienced such good customer service from a travel agent.
-
By Cabrera
February 05, 2013
I am really impressed by Kenneth, the way Kenneth helped me by taking the waiver code and corrected the name on the tickets. He was very calm and helpful.
-
By Jordon
February 05, 2013
I was satisfied from Jermey and I want to come back to CheapOair for my future travel.
-
By Natasha
February 05, 2013
Scott's speech was very clear and perfect, so able to understand well over the phone. He was patient and had good knowledge of what he is doing. Though I am an immigrant, still able to comprehend what he was informing on call which released my stress a lot.
-
By Castro
February 04, 2013
Birva was very patient, kind, professional and very helpful and couldn't be happier with her service. I made a mistake while booking and was very pleased with the way Birva was able to assist me.
-
By Antonio
February 04, 2013
Moiz was very helpful and professional during the whole process and I want to make sure that he is recognized for his efforts and great customer service.
-
By Hareez
February 04, 2013
Santiago was wonderful. The services provided by Santiago were amazing which force me to do business again with you and I want to thank CheapOair for hiring such people.
-
By Karen
February 04, 2013
Lisa was very friendly. Something about her inspired my confidence in her ability to get the reservation I was making for my friend booked correctly. She made purchasing the trip very easy and it was a pleasure speaking to her.
-
By Rachel
February 03, 2013
I want to thank the agent Carson for wonderful services and I am happy that CheapOair has such nice employees who are ready to help.
-
By Rodolfo
February 02, 2013
I was impressed with the Randal's customer service, I want to give my best wishes to CheapOair and to Randal because of his professionalism.
-
By Kelly
February 02, 2013
I was having trouble while booking the flights and then Marc helped me. He was extremely pleasant and helpful.
-
By Andre
February 02, 2013
I am very pleased with the way Dustin and CheapOair handle my situation. This is an encouragement to do business with CheapOair!
-
By Geraldine
February 01, 2013

Thank you for such a positive experience via live chat! I am not as computer savvy as I would like and very skeptical about putting credit card information into the computer. My nephew is relocating to Tucson and I wanted to help him. I attempted to use the automated system but the ticket I selected was not available. Your response was automatic to offer me a 20% off coupon. THANK YOU! This offer kept me interested in completing the process. I clicked on live chat and still very guarded thinking it would come to nothing or more expense. I am a retired school bus driver only working a few hours a day but I really felt compelled to help my nephew. I was pleasantly surprised because it was painless, professional, efficient and safe! Anson searched until she kept us within budget and included my discount coupon so that ended up having lunch money for my nephew. He is so thankful, encouraged and this outcome has given him a glimmer of hope that his life is improving! I felt so secure because Anson was very knowledgeable and she relieved all my fears about the process! I would have been amiss if I failed to inform you of how the efficient manner in which you accommodate your patrons has impacted our lives! My daughter is from Surprise Arizona and she has already purchased my ticket for my birthday for June 7. I will be purchasing a ticket for my nephews Mom to accompanying me, so I will purchase her ticket from you as soon as I can and all subsequent travel as well. THANK YOU! I am deeply grateful!
-
By Roger
February 01, 2013
Maritza provided me the best customer service ever. I would like to appreciate her efforts & will definitely come back to book with you.
-
By Inthanome
February 01, 2013
Maynard was very helpful and patient and help me changing the flights.
-
By Marvin
February 01, 2013
Lorenzo was the best customer service representative I ever spoke with. I booked the reservation for the first time and will continue booking with CheapOair and will let my friends know about it.
-
By Susan
March 31, 2013
Alina, thank you so much for your time and effort in helping me in my dilemma. You were of very great help and also very kind and understanding. Keep up the great work in customer service as I would rate you with and excellence in this area.
-
By Jose
March 30, 2013
Thank you for your attention. You have been very helpful with me regarding the changes I made. You were fast to answer me back, and gave me all the best options and that is what the customer would like to see. Thanks again for being helpful and given me the best options, I can say I was happy to give you a call in the right time.
-
By Natasha
March 30, 2013
Hi Olivia, thank you so much for all your help. I really appreciate your patience. You were so polite and professional, I really like the way you handled my case and provide the refund. Thanks!
-
By Richard
March 30, 2013
Hi Olivia, You have done a great job. I really appreciate your help. I was so tensed because of my itinerary and because of you my travel become convenient.
-
By Raymond
March 29, 2013
Hi Olivia, I really appreciate your help in changing my flights. I am happy with the assistance provided by you. Your service was on time and excellent.
-
By Karen
March 28, 2013
Dear Johnathan, thank you so much for your help this morning! I am very impressed with your patience and professional manner. I know my case was complicated, but you helped me find solution and even made reservation for me, that was excellent! Thank you again for this wonderful experience booking on CheapOair first time, I will definitely book again from you!
-
By Tom
March 22, 2013
Thanks Loren for explaining me everything. I was so confused before talking to you. Only if I had spoken to you earlier it would have been so great. Thanks again.
-
By Kaylah
March 22, 2013
Dear Murray, I am so thankful that you went out of your way to take care of me to the best of your ability this evening. Your genuine concern and effort really touched me. I hope that your company is aware of the high level of customer service that you give. This experience is one that I will not forget. I can't wait to see my best friend in Indiana- my long awaited visit to her new home will feel a bit more blessed because of your help.
-
By Lorri
March 22, 2013
To whom it may concern, this evening, I made my call in an attempt to correct an error in my return flight. I spoke to Marco. He responded within a reasonable amount of time to my request for help, and was able to track down the information I needed and get that information to me so that I can now proceed. I appreciated his professionalism and that he was kind enough to check with me before putting me on hold, and to come back a few times to let me know I was not forgotten.
-
By Sivagami
March 22, 2013
Lincoln was very helpful and he change the flights that I have booked wrongly for my family members and he offered the cheapest option for making the changes . He also helped me to book the car rental for this trip.
-
By Robert
March 22, 2013
Sam answered all my queries and explained them. Sam was very professional.
-
By Tish
March 22, 2013
Nehemiah was excellent and he really did a good job by provide all information regarding refund. He explained everything with patience.
-
By Dwyaine
March 22, 2013
Irving was Life Saver as he made the changes in the reasonable price and he took care of the reservation so well that from now onwards, I will only make booking with you only.
-
By Roberta
March 22, 2013
Eugene was excellent, polite and I would like to give 100/100 on customer service. I am going to use you for all my future travel.
-
By Michael
March 21, 2013
Hi Jodie, thank you very much for helping me today regarding my booking. After many failed attempts Jodie I will definitely say that, you are simply a better example for excellent customer service.
-
By Steven
March 21, 2013
Sarai was extremely competent, professional and patient while on call. And due to her efforts I got the best Deal. I want to rate Sarai's customer service skills 10/10.
-
By Peter
March 21, 2013
I want to thank you for a very positive customer experience. From the first step in booking our flights on your website, to the follow up call from Yvonne, everything about my experience working with CheapOair was great.
-
By Rodney
March 21, 2013
Jermey was patient and supportive. Jermey was awesome and great in his job and I will come back to you only for future booking.
-
By Monique
March 21, 2013
I was satisfied with the customer service provided by Irving. Irving was very understanding, helpful, and courteous.
-
By Susan
March 21, 2013
I was immensely satisfied with the service level as provided by Estefan &I want the agent to be praised for his patience & service quality.
-
By Angelene
March 21, 2013
Irving was so polite & informative to provide all information on my daughter's booking.
-
By Bhisma
March 21, 2013
Irving was very knowledgeable and explained everything from cancellation to the rebooking.
-
By Marci
March 21, 2013
I made duplicate bookings and Francisco helped me to cancel one of the booking. Francisco was very patient and great a customer service representative.
-
By Farhang
March 21, 2013
I was very happy from Eugene. He was very patient, helpful throughout the call to fulfill my travel needs.
-
By Kirk
March 20, 2013
I am very happy with the customer service provided by Ignacio. Ignacio has resolved my issue and was very helpful during the entire call.
-
By Carla
March 20, 2013
Georgina was outstanding in helping me. S was very helpful, patient & knowledgeable during the entire call. I will keep using CheapOair because of the customer service provided by Georgina.
-
By Sia
March 20, 2013
Johnathan is very helpful guy. He helped me in canceling my flight, which the site just freeze on me and charge me on the flight ticket. He helped me with canceling process and helped with the canceling fee. He is perfect for information assistance, very good man and polite.
-
By Geogiana
March 20, 2013
Georgina was outstanding in helping me. S was very helpful, patient & knowledgeable during the entire call. I will keep using CheapOair because of the customer service provided by Georgina.
-
By Mary
March 20, 2013
Thank you so much for your help today. Because of the great service I have received, I will certainly use CheapOair again in the future, and tell those I know of my experience. Thanks again, Alice.
-
By Hojimatova
March 20, 2013
I want to thank the representative who spoke with me with his friendliness, kindness, and eagerness.
-
By Dhawal
March 20, 2013
Hello CheapOair, I would like to acknowledge great quality service Norman provided me in making the necessary changes to my booking. It was a pleasure working with Norman. He listened carefully, acted promptly, and got the required changes done accurately. Throughout the call, he was very patient and systematic. I congratulate you in hiring a person of Norman's ability and I hope you nurture and care for his abilities so others can learn from him. I would strongly nominate him for any customer service awards you have.
-
By Igor
March 20, 2013
Jalen has been very helpful and patient during my inquiry. She patiently answered all my questions and made several helpful suggestions. Please continue to do such wonderful work and provide pristine customer care assistance.
-
By Melanie
March 20, 2013
I received courteous and prompt answers to my questions. The airline tickets purchased for my two children were handled professionally and I was able to book my tickets in a timely manner. Samuel worked with me to find the best possible fares and times that would work best for two children traveling alone.
-
By Ana
March 20, 2013
Wilford was wonderful and managed everything for me. He is very patient and polite. He is very knowledgeable and took his time in order to help me.
-
By Maureen
March 20, 2013
Sarai helped to get my refund on my airlines tickets. Sarai was marvelous in her work.
-
By Yasmin
March 20, 2013
I want to compliment the excellent customer service that I received from Christopher. Christopher was very efficient and helpful in changing the flight schedule.
-
By Dora
March 20, 2013
This was my first time using CheapOair and Curtis did a wonderful job. My son was traveling to meet his girlfriend and the prices very changing all the times and Curtis did the magic to get the cheapest fare. He deserves a pat on the back.
-
By Tammy
March 20, 2013
Makai helped me to get the name corrected on the reservation. I am impressed with Makai's customer service & will keep booking with you.
-
By Hetal
March 20, 2013
Jason was very patient and helped me in making the changes in my booking. I appreciate all his hard work.
-
By Theresa
March 20, 2013
I just want to let you know that Winfred was very helpful and knowledgeable. I appreciate the time he took in order to fix the schedule change for me. He took care of my concern and was very patient throughout the call. This guy is an asset for the company and I will book again with CheapOair due to the services I have received from this agent.
-
By Michael
March 20, 2013
Gilbert did not wasted any time to cancel the booking. I was afraid that I booked the flight wrongly and the flights are non refundable however Gilbert helped me and calm me down.
-
By Samantha
March 20, 2013
Gilbert understood and he corrected the mistake that was made online while booking. I appreciate the assistance and help and I will continue using you for future travel.
-
By Ahmad
March 20, 2013
Billie was very nice and helpful. He helped me in finding the reservation on airline's website and do online check-in. Billie did a good job.
-
By Will
March 20, 2013
Sarai was helpful. My flights were changed by airlines & Sarai took extra step to get me partial refund.
-
By Valarie
March 20, 2013
Makai was very efficient, professional, & patient. I made reservation online & made mistake with my last name. I called airlines and was denied any help. Without much hope, I called CheapOair & got connected with Makai. Makai called up airlines & got the changes done with a nominal fee.
-
By Diane
March 20, 2013
Kameron was very helpful and kind. I booked the flight wrongly but he resolved the situation and made changes for me. I was delighted with services offered by Kameron
-
By Elizabeth
March 20, 2013
I made the booking on the website and select wrong flight. Josh was excellent and very good customer service representative who helped me right away in order to correct my booking. I was very happy with CheapOair and from Josh service.
-
By Martin
March 19, 2013
I was immensely satisfied with the service level as provided by Agnes & wanted the agent to be praised.
-
By Yousef
March 19, 2013
Allie was very courteous, patient, and very understanding. I made mistake while booking online but Allie helped me by cancelling the reservation and refunding the ticket value.
-
By Angies
March 19, 2013
Billie was very nice and helpful. He helped me in booking the flight reservation and it was very convenient booking over the phone with Billie.
-
By Theresa
March 19, 2013
Clifford was very professional, very polite, very understanding, and very helpful.
-
By Joshua
March 19, 2013
Eliana was very professional, very understanding, and very helpful.
-
By Rebecca
March 19, 2013
Evelyn explained the airline policies and was calm and informative. I appreciate the effort, time and assistance.
-
By Nigel
March 19, 2013
Gilbert was polite and understanding. I want to appreciate his assistance and will continue using you for future travel.
-
By Sylvia
March 19, 2013
I am very happy from Irving customer's service. Irving was professional through the call and was very knowledgeable.
-
By Isis
March 19, 2013
I was very much satisfied with the service of Irving. He was kind & helpful and because of Irving service, I will be making reservation only with CheapOair.
-
By Janet
March 19, 2013
I was making booking on the website, however every time I was getting error and was getting frustrated. But, after speaking with Imogen, I got trust in your company.
-
By Sarah
March 19, 2013
I was very pleased with the efficiency of the call and that I was able to purchase a replacement ticket so easily.
-
By Vivian
March 19, 2013
I was extremely lucky today. I made a mistake on my booking yesterday. I called after midnight and had the pleasure of speaking with Ignacio. He did everything what a knowledgeable customer service representative would do but he displayed all his dedication to keep a happy customer. He went out of his way to make this transaction a very smooth one with less travel time and a minimum added cost. Thank you for such a positive experience. I used CheapOair before and will continue to use it now for my future travel needs. I will also recommend it among friends and colleagues.
-
By Wei
March 19, 2013
Thank you very much for helping me booking the tickets. I appreciate it. I have shared my booking tickets experience with my friends immediately and told them how nice you are!
-
By Theresa
March 19, 2013
Hi Estrella, thank you for your assistance, you were very helpful and professional and able to book a great fare for me. I appreciate your time and patience in obtaining me the best flights for me. Thank you again.
-
By Angela
March 19, 2013
I had the pleasure of chatting with Melody this morning to book a very complex trip for my family. She greatly exceeded my expectations! Thank you for your amazing company and for providing outstanding customer support! I have never had such an easy time booking tickets! You have definitely won over a customer for LIFE!
-
By Rahimi
March 19, 2013
Yasmin was very professional, kind, and patient. Yasmin worked very hard to find best deal for me. I will recommend your company to all my friends and family.
-
By Allen
March 19, 2013
I want to commend Sania's excellent customer service skills and on the wonderful job, she did. Sania was one of the best customer service agents I have encountered as she patiently helped me change my flight and car reservations. She was patient, professional, and very kind.
-
By Martin
March 18, 2013
Hanan was very patient, kind, professional and knowledgeable. I will definitely recommend CheapOair to all my friends and family.
-
By Samrawit
March 18, 2013
Booking my flight over the phone with Estrella did not take too long and the person I spoke with was very kind. They helped me understand the flight information and answered all of my questions. This was the first time I ever booked a flight and the website and the person I spoke with made it an easy process.
-
By Johnson
March 18, 2013
I just want to say fantastic for the customer service skills displayed by Alana to help me out.
-
By Clake
March 18, 2013
I want to say thank you to Andres as he helped me to change the email address on the booking. Andres was patient with me and resolved my query with utmost ease.
-
By Eugenia
March 18, 2013
Alexis was excellent, he very efficiently change my reservation to a vehicle, which would meet my needs in a very expedient manner.
-
By Pak
March 18, 2013
Hi Willie, thank you for your help in my seat selection. I am happy with your courtesy and excellent customer relations. You made extra efforts in solving my problem to my satisfaction. I am proud that your company has such a nice staff like you.
-
By Conni
March 18, 2013
Billie was very helpful & patient. I was trying to book online but faced some problem. Therefore, I called & was connected with Billie, though I had to start from beginning but got the booking confirmed & was happy about it.
-
By Raymond
March 18, 2013
Alexis was very efficient, professional & patient. I am 80yrs old & all I expect is respect & good service. After speaking to Alexis I am very much satisfied & would keep booking with you just because of Alexis.
-
By James
March 17, 2013
Dwight was a very big help very patient, kind and knowledgeable. He is a very good asset to your company.
-
By Duey
March 17, 2013
Hey Derek, you are awesome! Thanks so much for your help reserving my numerous airline tickets. Your patience, sense of humor, as well as professionalism was appreciated. The prices you were able to get me was the best I have seen. Thanks for saving me the money, I can now spend shopping!
-
By Ritesh
March 17, 2013
Thank you for your service today Romany. It was really a pleasure working with you and CheapOair. You took time to be patient, attentive, and informative thus taking care of all my ticketing questions and getting me the ticket with the best fare and timings. Romany, your personable and non-mechanical attitude brought a lot of comfort to my experience. Thank you again for this wonderful experience.
-
By Hersi
March 17, 2013
Finn was very professional and helped in making the change, initially I was nervous whether to change the booking or not but Finn clarify all my doubts, made me comfortable and made changes and I am very happy with it.
-
By Barb
March 17, 2013
I want to thank you for your patience and effort in securing my flight booking. It was a pleasure working with you.
-
By Robin
March 17, 2013
DEREK IS AN ASSET TO THE COMPANY. HE SORTED MY PROBLEM LIKE 2+2. I APPRECIATE HIS INTELLIGENCE.
-
By Terry
March 17, 2013
I am extremely happy and want to appreciate effort by Catherine. She was able to help me and booked new flights.
-
By John
March 17, 2013
Eloise, thank you for understanding our problem and getting right on solving the issue. I could not have been more pleased with your service thanks again for your great service.
-
By Paul
March 17, 2013
The service was professional and attentive to my needs of correcting a booking mistake made.
-
By Maureen
March 17, 2013
Dear Johnny, thank you so very much for your compassion and extremely professional help. Kindnesses in this world are far and few between.
-
By Margaret
March 17, 2013
Thank you for your excellent help on the flight change today. You were very good at getting me choices to help my problem with the trip and come out ok with the flight. You were patient and took your time to understand exactly what I needed. I deeply appreciate this because I really did not know what I was going to do. I think you handle yourself very well on the phone. You are calm and professional and take the extra step to get the right thing for the customer. Thank you very much.
-
By William
March 17, 2013
I had a problem with my reservation and purchase of a flight. I was extremely satisfied with the customer service that Terrance provided me addressing the problem with great customer service.
-
By Juanita
March 17, 2013
You have some wonderful people working in your company and Maci was awesome.
-
By Randolph
March 17, 2013
I had a wonderful and comfortable experience chatting with Kris. He has provided me with all the information and helped to complete my transaction. He is knowledgeable, very polite and helpful. This world needs more people like him.
-
By Anibal
March 17, 2013
Hi Olivia, I am very happy with your nice attention you was giving me. Thanks for everything. I really appreciate your work.
-
By Woinshet
March 17, 2013
Hello Terrance, first I would like to say thank you so much for your customer service. I have been trying more than 20min and finally you help me to change my flight. I would like to say to CheapOair management that Terrance is a very professional does the best customer service.
-
By Teresa
March 17, 2013
Thanks so much for your great help and service in a very no ideal situation of one of our folks having to delay his departure. You made a very stressful situation better. We so appreciate your assistance and quick response and going the extra mile.
-
By Mary
March 17, 2013
Hi Olivia, thank you so much for all your help. You provided a fantastic option. I really appreciate for all your help. I totally have a faith in CheapOair and will always book through you guys.
-
By Karol
March 17, 2013
Elliott was helpful. He was very patient and polite and was very understanding.
-
By Gary
March 16, 2013
Thank you so much for making a new reservation. I had a problem while booking this ticket online. But Jodie you fixed my problem. I really want to recommend you the excellence. Looking forward for new business.
-
By Antman
March 16, 2013
Alana was really fantastic and helpful in nature and because of Alana I would be booking with you again.
-
By Barbara
March 16, 2013
Alana was simply great and it was pleasure to work with. Alana made sure that I get the best deal available with lowest possible cost.
-
By Rodriguez
March 16, 2013
Alana was really good and knowledgeable. And due to her efforts I was able to get the best deal for my trip.
-
By Freddie
March 16, 2013
Ramon was very helpful as he helped me to make the changes without any charge and he was very professional. He is an asset to the company.
-
By Angela
March 16, 2013
I am pleased with the service of Dwight. He has assigned the seats for me and explain the charges properly.
-
By Sheila
March 16, 2013
Donna was very helpful and nice. She helped me cancel the reservation without any charge. I appreciate Donna's eagerness & patience to help me out.
-
By Shyam
March 16, 2013
Maurice was amazing, he was very courteous, kind and delivered the best customer service. He took extra effort to work with me and was very helpful.
-
By Virginia
March 16, 2013
I want to compliment Charlotte for the excellent service and assistance provided. I was quality analyst in an airline for 15 Years and as per my experience, Charlotte is one of the wonderful representatives I ever spoke to. Charlotte was calm, polite, and very helpful.
-
By Gwendolyn
March 16, 2013
I appreciate the help and assistance provided in confirming the seats on booked flights. Billie was very kind and helpful.
-
By Carol
March 15, 2013
When I could not book online and called your 800 number, Aniyah could not have helped me more. She was patient and booked my flight without incident. I want to thank her and would recommend her for any future dealings.
-
By Shawn
March 15, 2013
Donnie was a delight to speak to, very knowledgeable and patient. Donnie took his time and gave the best deal to sort my vacation.
-
By Douglas
March 15, 2013
Dear Kenton, I would like to express my appreciation for your assistance in correcting a nightmare of mistakes, which you accomplished with such skill and simplicity. Again I can't thank you enough.
-
By Carlie
March 15, 2013
I want appreciate the help and assistance provided in changing the flight schedule. Billie was very patient and helpful.
-
By Tom
March 15, 2013
I am impresses with Alice customer service and in future would like to speak to her again.
-
By Selena
March 15, 2013
Thanks Randal for changing my booking without any penalty. You were calm and courteous.
-
By Babita
March 15, 2013
I was so much tensed because my mother in law missed her flight and airline was not helping. Then I spoke to Irving who not even helped me to rebook flight but he also made changes for the same day at low cost. Irving was amazing.
-
By Kristina
March 15, 2013
Elliott was very patient. He made sure that he is offering what is actually asked. He was very accurate and diligent.
-
By Cecilia
March 15, 2013
Eliana was very efficient & patient and helped me thoroughly in making the reservation. I am very pleased with the service.
-
By Debra
March 15, 2013
Clifford was very helpful. He helped me patiently and was very kind. I appreciate the assistance.
-
By Alicia
March 15, 2013
Matteo was very efficient & patient and helped me thoroughly with rebooking.
-
By Roger
March 15, 2013
I was amazed with the service provided by Irving and want to wish CheapOair and Irving best of luck.
-
By Jean
March 15, 2013
Nehemiah was very helpful. He gave suggestions for additional services like insurance and its benefits, which I was not aware of. He was very courteous and patient.
-
By Rajinder
March 15, 2013
I want to thank for the service provided by agent Matteo. He helped me saving my money and I appreciate his assistance.
-
By Ideta
March 15, 2013
Jalen was very nice & helpful. She was very patience on the call and very nicely handled the situation. I want to thank Jalen for the same.
-
By Leela
March 15, 2013
Ramon was very nice and helpful. He was very patient and courteous.
-
By Jennifer
March 15, 2013
I received very good service from Jeffery. He was very patient & calm while helping me book the flight as per time requirements as I was unable to find it online.
-
By Theresa
March 14, 2013
Jermey was very helpful. He was very patient, very nice, & kind. He helped her thoroughly.
-
By Elizabeth
March 14, 2013
Elliott was great. I am senior citizen and do not know much about computers and Elliott was very patient and provided excellent service.
-
By Marilyn
March 14, 2013
Elle was very patient, very kind. She did everything that was asked. I am very pleased with the service provided.
-
By Violet
March 14, 2013
Lenad provided a nice service. I am very happy and very satisfied.
-
By Jane
March 14, 2013
Jayson, thank so much for your 90 minutes of help booking this flight!! One of my students had to leave unexpectedly due to his lack of English skills and motivation to learn. It has been a very stressful 6 weeks and your patience and assistance was AWESOME! I will be booking all of my flights through CheapOair from now on!
-
By Helen
March 14, 2013
Cash was nice to deal with and he actually was the first one to help me. Because of Cash I will be booking with you again.
-
By Dagmar
March 14, 2013
Dear Aniyah, thank you very much for your help today. I was impressed with your quick understanding of my problem and the speed with which you solved it. I was lucky to get you on the phone. I know that I was not your easiest costumer because I was upset about the mistake in my itinerary.
-
By Walter
March 14, 2013
I have used several travel companies but found CheapOair much focused on customer service. Due to services provided by Maci, I will be using your services again and will refer to friends and relatives.
-
By Tony
March 14, 2013
Jalen was very polite, efficient, and helpful. I was quite worried that the changes I had made to my flight had not gone through, but Jalen quickly clarified that everything was in order. Dealing with this flight has been very complicated and I have had to call CheapOair many times, but Jalen was the most helpful staff member I spoke.
-
By Andrea
March 14, 2013
Willie, I just wanted to thank you so much on helping us out! At first glance, our family was going to be separated on our trip. After talking to you, you took the time necessary to put us all together. It is very comforting to know that CheapOair's employees go above and beyond to make customers happy.
-
By Angelique
March 14, 2013
I was making booking for my son and wanted the same flight that I was unable to book it on the website. Kiara helped me to make the booking as well as she won the trust of a customer too.
-
By Natasha
March 14, 2013
Leland was perfect and very helpful throughout the call. He was nice and was able to assist my request efficiently.
-
By Robert
March 14, 2013
Gilbert was a great help to me. I appreciate his effort and understanding in booking new reservation.
-
By Camilo
March 14, 2013
Catherine was polite, helpful and I was pleased with the support and assistance provided.
-
By Rebecca
March 14, 2013
Aaron was very helpful and phenomenal. I had a bad situation but he understood the problem and resolved it with patience. I will keep using you for future reservations.
-
By Steve
March 14, 2013
I want to commend proactive behavior and helping nature of Sam. He not only changed my reservation but also provide all the other information which is required at the time of travel.
-
By Robert
March 14, 2013
Sam was one of courteous, professional travel agent I came across. H is a gem for the company.
-
By Martha
March 14, 2013
Randal was courteous, patient, and helpful and he reserved the seats too. I would like to speak with Randal again for my future bookings.
-
By Robyn
March 14, 2013
I am satisfied with Evan's customer service skill & knowledge and he complete the transaction in nick of time. Good work Evan!
-
By Martin
March 14, 2013
I am impressed with Dwight customer service. He was fantastic over the call and he helped me to complete the reservation.
-
By Bonnie
March 14, 2013
Archie helped me to change the flights. I am happy with CheapOair customer service and I will make booking with you.
-
By Adelbert
March 14, 2013
Davon was one of the best representatives I ever spoke with and he was very professional. He was able to meet the price I was checking online and saved a customer for CheapOair
-
By Eileen
March 13, 2013
Hi Jody, just a quick note to thank you for your efficient and professional service. I appreciate your attention to detail and changing my reservation swiftly. Great job!
-
By Altaf
March 13, 2013
Hi Jodie, thank you for your concern, it was very quick. I appreciate your customer service.
-
By Dhaval
March 13, 2013
I booked my first ticket through CheapOair. The website was good and I booked my first ticket for my mother-in-law. Just after booking ticket, I found out that dates that I selected might cause a problem. Therefore, I went ahead to ask for cancellation. I spoke with Blake and Jerry in two different session and they both are very polite, patience and professional the whole time. I understand I had to wait for 1-2 min but the wait was worth it. All I can say is because of them, CheapOair already became the first in my list for air travel. I will recommend this site to my friends and relatives and make sure I will mention Blake and Jerry if they need to talk with someone via online chat.
-
By Concepcion
March 13, 2013
Charlotte, thank you for all your hard work in assisting me with the refund. I know this was a difficult task but you did it and I really appreciate all your hard work, we need more airline personnel like you, very caring and ready to help a stranger. Because of your hard work, I have an excellent impression of your company, I will highly recommend your company to everybody I know. Thank so much.
-
By Robert
March 13, 2013
I want to give heaps of praise to Crew. He helped me out of a big jam last night, and showed immense patience and perseverance. Thanks to him, my wife will be able to visit her mom for the first time in 15 years, and with the minimal delay. Crew is your Employee of the Year!
-
By Sandra
March 13, 2013
Thank you Norah! I appreciate finally receiving this confirmed itinerary. I appreciate your intervention, quick and thorough HELP!
-
By Mojitaba
March 13, 2013
Ignacio was very helpful and professional. While making the booking I made an error but Ignacio took care of it and I am very happy with the services.
-
By Dennelly
March 13, 2013
Vito was exceptionally helpful and I want to appreciate the assistance. He was very professional, polite, and courteous. He deserves a pat on the back.
-
By Tracy
March 13, 2013
I wanted to commend Amelia for the assistance she has provided me today. She was patient and courteous. She deserves a raise.
-
By Michael
March 13, 2013
I need to tell you that Vernon is a good person he did an excellent job for me. I am very happy. He found great fare for me, spent time with me and was very helpful. I will definitely come back.
-
By Jose
March 13, 2013
Gilberto was very accurate and knowledgeable and provide wonderful options. He changed the flights and found the best flight for me.
-
By Shashikant
March 13, 2013
I was bit confused about certain policies and Maci solved my problem. She was very clear and provided a good service. I was very pleased with her service.
-
By Duncan
March 13, 2013
Maci was very nice, very helping and was very easy to understand. I appreciate the service provided by her.
-
By Juliana
March12, 2013
I had to cancel the flight due to medical reason. Estrella explained the policies patiently and was very courteous. I will continue using you for future travel.
-
By Liborio
March12, 2013
Nehemiah is a gentleman. He provided a very good service and I really loved it. Nehemiah made my day with such a nice assistance.
-
By Thomas
March12, 2013
Valdemar was wonderful assisting me in cancellation. He explained the policies and was professional, helpful, and courteous and also waived the cancellation fee.
-
By Carrie
March12, 2013
London was very courteous and helpful. London helped me very patiently and professionally.
-
By Gregory
March12, 2013
Dwight was incredibly helpful. He was very nice and provided the tremendous service.
-
By Eric
March12, 2013
Joan has gone well beyond his duties to be helpful and I am a grateful customer. I have not bought my ticket yet, but I will as soon as I know my travel plans. Thank you again for the help and look forward to doing future business.
-
By Satish
March12, 2013
I just had conversation with Georgina regarding my airline reservation to Simferopol, Ukraine. I made a reservation on line and suddenly I lost the page. I contacted CheapOair and got connected to Georgina. She was very helpful and courteous and professional in her manner. Thanks Georgina.
-
By Carol
March12, 2013
Thanks a lot Georgina for being warm patient and very friendly your service was exceptional hope to get you whenever time I need to book my trip.
-
By Glen
March12, 2013
Thank you very much for your help. I appreciate your cooperation and the way you handled my issue. It was a pleasure working with you. I hope every customer get the same help as I got. Thank you again
-
By Donna
March12, 2013
Dear Tristian, you were very patient and helpful. I got the itinerary and printed it out. Thank you very much for your assistance.
-
By Ramandeep
March12, 2013
Elain helped me today with changing dates on my mom and dad's tickets. He provided the best service ever he was very patient and understanding not only he was polite he also took his time to find me the best rate possible. People like him not only give a company great reputation but also help it grow. He is a great asset to your company.
-
By Rebecca
March12, 2013
Josh was excellent and was very clear with his job. He was very patient as I kept on asking questions and he patiently answered all.
-
By James
March12, 2013
I want to commend William for helping me out by making necessary correction and changes to my travel plans where he exhibited his extreme patience and professionalism & helpful attitude.
-
By David
March12, 2013
Jodie, I appreciate all of your assistance and patience yesterday with my travel arrangements. You were a great help.
-
By Kanan
March11, 2013
Davon was very helpful and courteous. He looked for the cheapest and best option and finally assisted me in making changes on my reservation. He was simply wonderful.
-
By Mamadou
March11, 2013
Daxton was very helpful and patient, he understood what I want and helped me in confirming it.
-
By Victor
March11, 2013
Amelia was extremely efficient, helpful, and polite to talk with. I have never found anybody as helpful as Amelia.
-
By Kristin
March11, 2013
I want to commend Charlotte on her professionalism & helpful attitude who assisted me in a difficult family situation and eased out my stress. Charlotte exhibited her compassion and empathy by being considerate of the situation to offer a prompt resolution by offering to cancel the reservation and processing a refund.
-
By Rhonda
March11, 2013
Thank you for the excellent customer service! Very professional and helpful. Looking forward to travel in the future.
-
By Henry
March11, 2013
Aniyah was extremely calm and patient. She took time and helped me out when no one seems to be helping me.
-
By Francisco
March11, 2013
I just wanted to thank your company for helping me in a time of need. Your employee Kash was so helpful and took his time to find what I needed. Thank you again.
-
By Jonathon
March11, 2013
I wanted to write and express my sincerest gratitude to her for helping me in this situation. She was very kind to me and for that, I am thankful. Her professionalism, diligence, and care helped me to resolve a very serious issue. Thank you.
-
By Jerome
March11, 2013
CheapOair is a very good company with a very good customer service and I would recommend CheapOair to all my friends and acquaintances.
-
By Wille
March11, 2013
My experience with CheapOair was a very pleasant one. I was booking online and by mistake I hit a wrong key. All info disappeared including credit card info. In panic and dialed the CheapOair number and was connected with Casey, who was able to retrieve all info and complete my booking. THANKS CASEY!
-
By Mary
March10, 2013
Darion was far and beyond helpful, polite, kind and on his remarkable customer service. Darion's warm and friendly disposition towards the customer certainly deserves to be recognized.
-
By Vesna
March10, 2013
Elliott was very helpful and was very professional.
-
By Nikki
March10, 2013
Elliott was extremely helpful and on doing a great job which was well accomplished.
-
By Enrico
March10, 2013
Matteo was a great help and I appreciate his service very much.
-
By Barbara
March10, 2013
Matteo was very professional. He was very patient and thoroughly assisted me and offered me insurance & other benefits. I was very pleased with the service.
-
By Lea
March10, 2013
Matteo was very understanding, very nice and very kind.
-
By Othelia
March10, 2013
Dennis was courteous, patient and very helpful throughout the call because of him I will be using CheapOair again.
-
By Albert
March10, 2013
Braiden was very calm and courteous; he was the best customer service representative I ever spoke with. He was good, in fact the best and I would continue using our services because of him.
-
By Carl
March10, 2013
Clifford was able to successfully answer all the questions as per my satisfaction. Clifford handled the request with regards to assigning seats for the travelers; travel insurance and queries pertaining to renting a car.
-
By Ralph
March10, 2013
THE QUALITY OF THE SERVICE PROVIDED TO ME FROM NORAH WAS SUPERB.
-
By Pam
March10, 2013
Just wanted to praise Cameron on what a great job he did for me today. Cameron took care of the issue quickly and efficiently, I'm very grateful!
-
By Patrick
March10, 2013
I want to take a moment to appreciate the great customer service exhibited by Dwayne. I had a little problem booking my flight from San Antonio TX to Atlanta GA. I had erroneously selected an earlier departure time instead of the intended later flight. I immediately called CheapOair and talked to Dwayne. She diligently gave me the available flight times for the later departures and we agreed on a more convenient flight without changing the ticket charge. I feel that Dwayne has gone over and above her call of service and thus exudes the rare quality of customer care etiquette. I commend her for assisting me with my little problem.
-
By Beth
March10, 2013
Donna thank you so much for putting my mind at ease. I now know that my hubby will be able to go to the airport and get the tickets there.
-
By John
March10, 2013
I was so happy for the patience and professionalism displayed by Joaquin on live chat today. I needed to do a flight change. I was desperate; my only other option was to drive to the airport. I saw live chat on your website. Even when I lost connection with Joaquin and got someone else, he came back on. Thank you, very much.
-
By Jonathan
March10, 2013
Thanks a lot Tripp. You really helped me in my request to have my ticket transferred into credit. I know now that my money will not be put to waste and I can still put it to use. You have helped me save money despite the cancellation and booking fee. Thanks again.
-
By Akram
March10, 2013
Lorenzo was very patient and quick. He was very confident and handled my query perfectly.
-
By Mumtaz
March10, 2013
Aaron was extremely courteous and knowledgeable.
-
By Carol
March10, 2013
Curtis was very professional and helpful. He answered all the questions I asked from him and helped me with baggage info. His knowledge about travel is highly appreciated.
-
By Reginald
March10, 2013
Sam was very professional, very courteous and he is a great addition to your organization.
-
By Teo
March10, 2013
Archie was very good and complete in his work and as phone lines was not clear but he worked with me patiently.
-
By Kay
March09, 2013
I had to request a change to my departure time today for booking. I spoke with agent Angel. Angel was very polite and extremely competent in helping me with my request. It was my pleasure to talk with her.
-
By John
March09, 2013
I just used online chat assistance with CheapOair. Anson was my assistant. I requested help because my preferred flights I clicked on kept coming up as Sold Out. So I booked the next best flight and next best arrival time, but only after booking did I realize the return flight had a layover of only 50 minutes in Atlanta, from domestic to international. I checked many other flights and only that flight kept showing up for the international ticket. However, Anson found an earlier flight out of Oklahoma City that gave me ample transfer time in Atlanta. Thank you for your online chat service which is convenient at odd times of the day.
-
By Gannon
March09, 2013
Lily was patient and diligent while helping me out. And because of Lily I would be booking with you again.
-
By Mojgan
March09, 2013
Jamir was very helpful, knowledgeable and was willing to resolve my issue. He understood the situation I was in and took the pain to get it fixed. If you will have agents like Jamir then you will be the #1 company in the United States.
-
By Pauline
March09, 2013
Hello Clifton, thank you for helping me with my flight booking. I appreciate the time you took and getting me a cheaper flight. You answered my questions in a professional manner.
-
By Taryn
March09, 2013
I just want compliment Denny. He did an excellent job. He is very helpful and calm & I really appreciate your company having nice people like Denny.
-
By Rosen
March09, 2013
Braiden was very helpful and knowledgeable and he resolved my issue as per my requirement. It was a relief for me to be connected with Braiden and I will keep using you for all my future travel.
-
By Joshua
March08, 2013
I want appreciate the customer service skill of Nehemiah and want to compliment his effort and kindness. He was very courteous and helpful.
-
By Adil
March08, 2013
Curtis is a wonderful person working with CheapOair and he was very helpful. His efforts are greatly appreciated.
-
By Lisa
March08, 2013
Matteo was very professional, very courteous and is a great addition to your organization.
-
By Fracine
March08, 2013
Karlee was very helpful, systematic, and professional. I will keep using you for future reservations.
-
By Victoria
March08, 2013
Gilbert was a great help to me. I would like to appreciate his effort and understanding.
-
By Chen
March08, 2013
Jarret was awesome and courteous. He helped me in changing the scheduled flights. I appreciate his help and I am pleased with his service.
-
By Udo
March08, 2013
Jason was very helpful, systematic, and professional and I will keep using you for future reservations.
-
By Karen
March08, 2013
Elliott was very clear with his words and was able to confirm every minute detail related to the booking. I really appreciate his efforts.
-
By Viorica
March08, 2013
Agent provided more than a wonderful service and he was very understanding, very kind and very professional.
-
By Marta
March08, 2013
Clifford was wonderful and after completing the booking I was extreme happy.
-
By Calvin
March08, 2013
Clifford was very professional, courteous, and very understanding.
-
By Nash
March08, 2013
Catherine was wonderful. She was polite, very helpful and I was pleased with the support and assistance provided.
-
By Cary
March08, 2013
Cali was very helpful and understanding. I wanted to correct the dates for the car booked and he helped in best possible way.
-
By Genevieve
March08, 2013
Aaron was very helpful, searched various options for me. He was very calm and patient.
-
By Pam
March08, 2013
I have been frantically trying to find flight to anchorage in June and came across a deal on your website that I was interested in. While discussing the flight options with my husband my session timed out and I had to restart my search. When I went back to the site, the flight that I wanted to purchase was no longer showing so I called CheapOair. I was greeted by a very pleasant man by the name of Bennie. He listened to my story and since I had actually printed out the flight, he took all the information for the whole trip and actually found my exact flight for me. Not to mention he even found it cheaper. What a wonderful job he did for me. Thanks Bennie and CheapOair.
-
By Billy
March08, 2013
I appreciate the efforts done by Adrianna. My experience was amazing and Adrianna was very professional throughout the call and advised everything. He should get pat on his back
-
By Iandola
March08, 2013
Clifford was extremely efficient and helpful. It was due to his efforts I am getting my money back with almost paying nothing.
-
By John
March08, 2013
Wille was very courteous and professional. His excellent knowledge saved me from the big mistake, which I had done. I will recommend my friends and family to go with CheapOair only.
-
By Tyletha
March08, 2013
Hi Franklin, I would like to thank you for your time and patience. I made a big mistake booking the flight the wrong way. I'm glad that I reached you at customer service to help me with my issue. You were very nice and persistent in getting my problem solved. Thank you again!!!
-
By Lewis
March08, 2013
Matteo was extremely helpful and proactive in sorting the issue I had with the reservation.
-
By Kingsbury
March08, 2013
Akiko was very kind, professional. I will definitely recommend CheapOair to all my friends and family.
-
By Segnande
March08, 2013
Alice helped me in making necessary correction and changes in my travel plans where she exhibited her extreme patience and was able to resolve the problem. All other customer service representatives should have dedication like Alice.
-
By Teresa
March08, 2013
Elliott was very kind and helpful. I am happy that my request was understood and quickly entertained.
-
By Sydney
March08, 2013
Jermey was very nice and was very kind. He helped me in making changes.
-
By Shelly
March08, 2013
Matteo was very nice and helpful. He understands the customer requirements very well.
-
By Pamela
March08, 2013
Matteo was very nice and was very kind. I made a mistake and was furious but agent converted my panic into the relief.
-
By Abdul
March07, 2013
Finn was exceptionally helpful and he has provided me all the possible options.
-
By Edwin
March07, 2013
Donna, thank you for your excellent service and professionalism. I will definitely be using CheapOair in the future and recommend to all my colleagues. I appreciate your willingness to accommodate my mother's superstitious traveling concerns, and finding a more appropriate seating arrangement for her.
-
By Deborah
March07, 2013
I do commend Donna on her patience and help with booking this morning. I was concerned about being booked twice on same flight. She offered to help me book it as we were on the phone. I appreciate mannerly, helpful people helping the consumer.
-
By Irma
March07, 2013
Hello Donna, thank for your assistance with correcting the misspelled name in our booking. Your assistance and patience with explaining the process to fix this error was clear and concise. I plan to continue to use your service for my future travel needs.
-
By Shannon
March07, 2013
To whom it may concern, I just received assistance from Brock on booking plane flights to Oslo Norway. I want to thank him for all his help. We greatly appreciate it. Looking forward to working with him again in the future!
-
By John
March07, 2013
Jason was courteous and very professional. He had excellent knowledge & understands the customer's requirement. I had a very nice experience with CheapOair and will continue booking with you.
-
By Sergei
March07, 2013
Brayden, thank you very much for your help with the tickets. I really liked your attitude and professionalism. The company should be proud of having such an employee like you.
-
By Elefteria
March07, 2013
Terrance was very helpful with my trip and making it easy to alter it. The service is exceptional and we will travel again.
-
By Jane
March06, 2013
I want to thank Irving for helping me to confirm the booking with the same price as per website.
-
By Elizabeth
March06, 2013
I want to appreciate the Darryl for his excellent customer service and knowledge where he not only saved my travel time but also win my heart too. KUDOS for Darryl
-
By Corey
March06, 2013
I wanted to take a quick moment to offer a heartfelt thank you to Kathryn in the schedule change department. When I received the notice that the airline had changed my flights and some of the new flights did not work for me I was very afraid of having trouble fixing it. I am delighted to report that Kathryn took care of my requests super fast , super friendly and really made my night! I must say I had reservations about buying airline tickets through a discount site but you have made the experience easy and enjoyable and I would definitely use your site again!
-
By Jian
March06, 2013
I was just assisted by Cass with regard to the change of my itinerary, and I want to appraise the professionalism and work ethnic that he has demonstrated. He was extremely patient in taking care of my concern, and solved my issue. I was very impressed
-
By Allen
March06, 2013
Yvonne called me today and asked how my experience was with CheapOair. I rated it 5/5 stars. Thank for allowing me to have such a great trip with no problems.
-
By Maureen
March06, 2013
Aaron was simply amazing and helpful. And because of Aaron I would be booking with you again.
-
By Caticha
March06, 2013
Birva was extremely pleasant, professional and very efficient. She worked very hard to find me the best deal for my family vacation and was very polite through the whole process. I will recommend Birva and your company to all my friends and family.
-
By Rich
March06, 2013
Terrance was very helpful changing my flight and assisting me economically. This was my first flight experience with CheapOair and I will use you again.
-
By Eric
March06, 2013
Clark was very helpful and very efficient in helping me to change my itinerary. I am most delighted with his service, and because of my experience with Clark I will return to your service for travel need in the future. Thank you
-
By Farshideh
March06, 2013
I HAD THE PLEASURE OF SPEAKING WITH WALKER TO PURCHASE A TICKET. HE HAS VERY KIND, UNDERSTANDING AND HAD PROFESSIONAL MANNER AND THIS WAS A VERY NICE EXPERIENCE. I WOULD GLADLY RECOMMEND THIS WEBSITE TO MY FRIENDS FOR THEIR FUTURE TRAVEL ARRANGEMENTS.
-
By Melissa
March06, 2013
Thank you for being very kind and professional. You really helped me out by making sure I knew your policy for cancellations and what best suited my needs regarding travel.
-
By Simon
March06, 2013
Ken was very helpful and solved my query within minutes. Ken was very professional.
-
By Kim
March06, 2013
Kingston was very helpful and professional and assisted in the best possible way.
-
By Cindy
March06, 2013
I was impressed with Randal's knowledge. He was able to answer all questions.
-
By Angela
March06, 2013
Dwight did not waste any time to complete the booking. I like the way of CheapOair to complete the booking and provide all information regarding reservation.
-
By Janet
March06, 2013
I want to thank Eugene for his patience over the call and resolving my matter with the airlines.
-
By Jane
March05, 2013
Cody is perfect and has great patience throughout the call. Only he was able to make changes on my booking and he is great and very professional and knowledgeable.
-
By Burch
March05, 2013
Vanessa was wonderful. I am very pleased with the service I received from Vanessa. She was very professional, kind and very empathetic. Vanessa should be recognize for her terrific customer service.
-
By Jay
March05, 2013
Kamila was very nice helpful also understanding. Thank You So Much Kamila.
-
By John
March05, 2013
I had a schedule change from the airline. I called your change number and got Kathryn. She was very helpful and gave me several other options. We finally agreed on the best one and she changed it and promptly sent me the new itinerary. She was pleasant, respectful, and professional and I really appreciated that.
-
By Steven
March05, 2013
Dear Georgina, the services that you provided were far the best and easiest that I have ever had regarding my issue. I am enthusiastic with continuing my services with CheapOair due to the fantastic customer service provided.
-
By Tom
March04, 2013
Isabella did a wonderful job in helping me. She deserves a pat on her back.
-
By Leanne
March04, 2013
Rochester helped me out of a situation where in I was planning to travel with my family along with a child who qualifies to be an infant on the outbound flight however upon our return flight is only eligible to be booked as a child, which I had consulted with couple of representatives but could not find any solution. Then I was connected to Rochester who successfully helped me. Now I feel more confident and this experience has revived the faith in CheapOair. I owe Rochester the credit and want to appreciate him for his knowledge, helpful attitude in extending a remarkable customer service.
-
By James
March04, 2013
Romany is a wonderful person working with CheapOair and he was very helpful. I appreciate his efforts.
-
By Belynda
March04, 2013
Ken is very knowledgeable, helpful, and courteous and is willing to help the customers. He should be a trainer and so that everyone know the meaning of customer service.
-
By Connie
March04, 2013
Due to a change in our schedule, my husband and I had to re-arrange all of our travel plans to Poland and Switzerland. I was able to go to your chat and worked with Remus who was the greatest of assistance to us! He was very patient with all my changes and questions and was a great help, if all your employees are as courteous and helpful as Remus then you are a lucky company.
-
By Eugenia
March04, 2013
I wish to express my total satisfaction with your booking agent Mohammed who assisted me today with reservations for my nephew, his wife, and daughter. He was not only friendly but also very professional who recapped every detail so that I was pleased that I had all the information I needed. He is certainly a great credit to CheapOair.
-
By Terry
March04, 2013
To whom it may concern, on Sunday I called CheapOair for a correction of dates. Nehemiah did a wonderful job in taking care of my needs. Thanks for the help and I intend to do more business with you in the future.
-
By Eugene
March04, 2013
Remus changed a ticket for me to my full satisfaction, and I wish to commend his work. He was able to answer all my questions and to provide me with the new date I needed.
-
By Anna
March04, 2013
To whom it may concern, I would like to recognize Gustavo for doing a great job and providing amazing service. I purchased some tickets through CheapOair and there were some technical difficulties with my itinerary. When I contacted your customer service, I did not start with the right tone of voice because I misunderstood the email that was sent to me by your company. Gustavo was able to explain the issue to me and on top of that, he was able to edit my flight to meet my needs and to avoid any technical difficulties. He also looked for other possible flights that I asked him. With his manners, calming voice and professionalism, his service was outstanding and without the delays. Gustavo is the real asset to your company.
-
By Scott
March04, 2013
I am a police officer serving a year in Afghanistan. This year I have booked 4-5 flights with CheapOair and found it convenient and reasonable. While booking this time, I had some problem and contacted the live chat and received assistance from Anson. Internet and telephone interaction from here in Afghanistan is difficult for technical reasons. Anson was extremely helpful, efficient and expedients and I got the booking and flights.
-
By Natasha
March03, 2013
Jason is perfect and very helpful throughout the call. He was nice and very good in making changes. I was able to comprehend what he was informing on call, which released my stress a lot.
-
By Eliza
March02, 2013
Elliott was extremely helpful and friendly. He was able to book exactly what was asked and did not rush at all.
-
By Nadezda
March02, 2013
I want to thank Jermey for correcting the booking and answering for all the queries.
-
By Haynes
March02, 2013
Darryl is a nice man who handled my son's reservation with perfection. It was easy to understand his language.
-
By Cornelia
March02, 2013
Maci did a tremendous job. She was very helpful and very understanding.
-
By Lynn
March02, 2013
Clifford was very helpful and was very efficient. He provided the quick assistance. It was delightful to talk to him.
-
By John
March02, 2013
I want to thank Esteban for his fine work helping me rebook a flight with correct dates. He called the airline and was able to cancel the flight and rebook me on the correct dates. He was a great help to me. I will use and recommend your company to my friends.
-
By Judi
March02, 2013
Just a note to commend Lara for all she did to help me change my reservation. She persisted until I had the flight I needed and at a great price. She was courteous and patient. I thank her so much and wanted you to know what a great employee you have in Lara.
-
By Kyle
March02, 2013
Irving, thank you so much for helping me over the past couple of days. You have been extremely professional and patient with me, which is a gold standard in customer service. You not only were prompt with emailing and calling me back, but you were diligent in getting the things done that needed to be done. Thank you again for your service! I will be using your company for sure in the future.
-
By Adil
March01, 2013
Curtis has been very helpful and has helped me to the best of his skills. I will be booking with CheapOair for spring break due to the wonderful services I received from the organization.
-
By Jose
March01, 2013
I am satisfied and happy with the customer service provided by Alice today. She was very kind, professional and knowledgeable.
-
By Christine
March01, 2013
Curtis has been very helpful and has helped me to the best of his skills. He deserves a pat on the back.
-
By Jagdish
March01, 2013
I want to compliment on the service provided Randal. I also come from customer service business and wanted to rate Randal 10/10.
-
By Cassandra
March01, 2013
Jermey was very helpful. He was patient and helped me understanding few things.
-
By Leah
March01, 2013
Jermey was extremely helpful. He was very patient and knowledgeable. I appreciate the service provided by him.
-
By Carol
March01, 2013
Randal was professional and knowledgeable in giving all the information regarding the charges.
-
By Selwyn
March01, 2013
Thanks for helping me. I was 100% satisfied with the customer service you provided. My wife and I are very grateful for your assistance. Now we can travel without any problems.
-
By Troy
March01, 2013
To whom it may concern, Dwayne did an excellent job fixing my mistake. After realizing my scheduling mistake and checking the website, I contacted customer service. Dwayne kindly took call and calmly took care of my needs. After searching out a solution my fears were extinguished by her extra effort. I am very pleased with the service and would recommend your website.
-
By Zaida
April 30, 2013
I was very happy with Scott and CheapOair. Scott was very helpful and wonderful.
-
By Penelope
April 30, 2013
I made a mistake while booking the flight online but I was really glad to know that it very easy to get the flight changed, I found it a wonderful experience talking to your representative and I will book with you again.
-
By Abry
April 30, 2013
Jayson helped me very patiently to find out the best flight for me.
-
By Angela Sue
April 30, 2013
This is my first time booking a flight with CheapOair. I was provided with exceptional customer service by your Agent, Joan. She was very kind, helpful and especially patient. I hope to book more flights in the future with Joan's help. Thank you for making my first time booking a positive experience.
-
By Luis
April 30, 2013
I was pleased with the service offered by Darryl. Darryl was exceptionally wonderful, excellent, with his service.
-
By Carol
April 30, 2013
Vince was very helpful, courteous & understanding and I appreciate his help.
-
By Nicole Parrish
April 30, 2013
I was so happy with the assistance your team gave me with my reservations
for my niece during a very difficult time for our family. My niece found
her mother dead on Saturday April 20 and I was desperate to get her from
California to New Orleans after booking a flight through frontier airlines
she was denied boarding due to her age your team refunded the money for
that ticket and assisted me with finding a flight that she could take.
Thank you once again for everything your team did for our family.
-
By Dorothy
April 30, 2013
I was impressed with Vince's customer service. He was great, terrific, quick & a trained travel consultant.
-
By Eva
April 30, 2013
Glen was very helpful. His help was above and beyond my expectations. I really appreciate his help.
-
By Ginger
April 30, 2013
I was facing difficulty while making booking on the website, so Eden helped me to complete the transaction and did a great job. She was very helpful.
-
By Maria
April 30, 2013
Adalyn was a nice representative, very pleasant and helpful.
-
By June
April 30, 2013
Esteban was very helpful, very patient and very kind. He was a great help.
-
By Jennifer
April 30, 2013
Elle was very helpful, very patient and very kind. She was a great help.
-
By Astryd
April 30, 2013
Dwight was very helpful, very patient and very kind. He was a tremendous help.
-
By Jannie
April 30, 2013
I want to compliment the assistance and service provided in making new reservation by Billie. Billie was helpful and professional.
-
By Stephen
April 30, 2013
Your agent was very helpful & I am pleased by the service quality. He was very polite & delivered an excellent customer service.
-
By Beverly
April 30, 2013
I want to thank Phillip for being a savior in resolving my concern. Phillip was the fourth rep I had to deal with and he was able to successfully resolve my concern in the most efficient and effective manner.
-
By Dorothy
April 30, 2013
I am sending this e-mail, thanking you for your superb help this afternoon in assigning my step son's seating from DFW to LAX to visit his sick mother. I have been trying to get in touch with Spirit Airline for the past 2 days, only to be given several telephone numbers, holding the phone for 45 minutes, with no answer, which was very frustrating. This is my second booking with CheapOair, and with any more traveling you have all my business. Good Work. Thank You
-
By Xueyao
April 30, 2013
I was assisted by Aaron and wanted to compliment. Aaron was very helpful and I appreciate his work.
-
By Virginia
April 30, 2013
Alana did a wonderful & amazing Job. I made a huge mistake & she resolved it very quickly and very patiently. I am very happy with CheapOair.
-
By Catherine
April 30, 2013
Adalyn did a nice job. My issue was resolved in a timely fashion. She is good.
-
By Rufus
April 30, 2013
I want to let you know that Aaron was very courteous and helpful in helping me with my questions and concerns. He went well above and beyond to make sure my questions were answered!! I was very satisfied with my service! Thank you!
-
By Sandra
April 30, 2013
I really appreciated the assistance provided by Gilbert. He was helpful and did a great job.
-
By Morgan
April 29, 2013
Aimee was very patient and pleasant to deal with and she helped me correct the errors very professionally. Her help was much appreciated!
-
By Dustin
April 29, 2013
Riley was very knowledgeable, very clear and very attentive during the call. He was very competitive and Professional.
-
By Kurt
April 29, 2013
Rickie was intelligent and he really did a Good job. The prices for the flights were going higher and at last Rickie was there to help me find the perfect flight.
-
By Maureen
April 29, 2013
I would like to recognize Georgina Johnson for her excellence in customer
service this morning. She was pleasant, understanding and most importantly
patient while dealing with my unfortunate situation. I feel that employees
deserve recognition for such amazing professionalism, which in this
situation Georgina clearly illustrated a genuine character trait of kindness
today. She has made a difference in my life and deserves to be recognized
for this!!
-
By Sandra
April 29, 2013
You helped me a great deal; it is not often that you find such great customer
service. I really appreciate you for suggesting me other alternative that help me make a very good decision. I appreciate the time, effort and commitment you showed me. I can say the tone of you voice made me feel I was being treated with much respect and
love.
You showed extreme dedication and commitment to your responsibilities and
duties. CheapOair has truly made a very good choice when they hired you. You are
definitely an asset to the company. If I knew your managers e-mail I would
have sent this e-mail to him. Keep up the great work you do, I know I will recommend this site to all my friends and family
-
By Isis
April 29, 2013
Glen did a great customer service and exceeded my expectation. He was just great and excellent.
-
By Adriana
April 29, 2013
Cali was very helpful and resource full. She gave great customer service and made me feel much better. We are using your service for the first time and will surely use again. It was a great experience and will come back to you.
-
By Mario
April 29, 2013
The customer service I received was great. Your representative did an excellent job and helped me with my booking. The service was just great.
-
By Pax
April 29, 2013
Ramon was very good and I am very much satisfied with the services offered by Ramon.
-
By Shirlene
April 29, 2013
Kingston was very helpful and patient while dealing with my problem and resolving the issue with my booking.
-
By Scott
April 29, 2013
I was searching the web from my mobile phone, and surprised to see a phone
number to call for help booking, a little bit of wait time, and Alexis
answered. Right from the start he was polite and helpful; he was able to
respond to multiple variations for my travel plan and presented good
options. Thank you Alexis for your knowledgeable and quick service, and thank you
Cheapo Air for the great prices.
-
By Pax
April 29, 2013
I was really satisfied with the level of customer service offered by Archie.
-
By Gerry
April 29, 2013
I wanted to appreciate the help of Randal. Randal was excellent and he did a great job.
-
By Hollie
April 29, 2013
I was very much impressed with the excellent customer service offered by Darrl. I have never got this kind of Customer Service.
-
By Sandra
April 29, 2013
I was very happy with what Irving did. Irving was very good & Fantastic.
-
By Beata
April 29, 2013
Aniyah was the most wonderful person I have spoken to over the phone. She was calm and very professional.
-
By Ronald
April 29, 2013
Agent Elle was very helpful and understanding and helped me very patiently. I appreciated her a lot for nicely handling the call.
-
By Aubrielle
April 29, 2013
Agent London was wonderful; he helped him thoroughly and was a great assistance.
-
By Jackie
April 29, 2013
Lisa made me feel better about the review I posted and was very professional and kind! I will be using CheapOair again in my future travel experiences.
-
By Leslie
April 29, 2013
I just wanted to thank you for your excellent service. I just spent just a few minutes on the phone with one of your agents (Khristopher) and he was not only courtesy and professional, he was extremely helpful. I will definitely use your services again.
-
By Jose
April 29, 2013
I was satisfied and happy with the customer service provided by Eliana. I appreciated her help and she was very kind and patient.
-
By Florence
April 29, 2013
I was impressed with the service of Evelyn and I had a good experience booking new flight. Evelyn was extremely helpful, courteous and professional. I will continue using CheapOair for future travel.
-
By Vincenzo
April 28, 2013
Sebastian went ahead an extra mile to help me out finding the right flight. I am thankful to him for his service and assistance.
-
By Carmen
April 28, 2013
Riley was extremely helpful and I really appreciate his service. Riley was very helpful and it was the first time I made booking with CheapOair.
-
By Paul
April 28, 2013
Vivienne, thank you for the revised itinerary with the correct information. If you had been there I would not have got the right itinerary. You really made it easy for me. My family has used CheapOair always. Again, thank you for your help today and I want to use you in the future for our travel needs
-
By Linda
April 28, 2013
Aisha was most accommodating and very much responsible worker. I am amazed with customer service offered by Aisha
-
By Joy
April 28, 2013
Aisha was quick to understand the issue and was able to resolve quickly.
-
By Rosa
April 28, 2013
Dwight is wonderful; he was so much polite and very patient and helped me thoroughly.
-
By Usha
April 28, 2013
I am happy with the assistance and service provided by Billie. Billie was wonderful and professional.
-
By Alexander
April 28, 2013
I want to compliment Alonso for his effort and assistance. Alonso was very courteous, helpful and informative.
-
By Chen
April 28, 2013
My wife was impressed with Maxwell as well as Randal's customer service. She missed the flight and airlines advise to call CheapOair to reissue tickets. Earlier Maxwell offered lower difference of fare where my wife was ready. By later she called and spoke to Randal and he tried for the same date which is wanted. She said Randal was exceptionally good.
-
By Paula
April 28, 2013
Matteo was very nice, he helped me finding the best available deal and was very patient.
-
By Inna
April 28, 2013
I made a mistake on the name, so I called CheapOair. I like the way I was treated by Irving. Irving made smooth transaction.
-
By Roland
April 27, 2013
I would like to take this opportunity to pass on my thanks for the assistance I received today in changing my tickets for my trip. Anson was polite, most helpful and one of the most considerate customer service people I have ever dealt with. CheapOair should be proud to have her working for them.
-
By Michael
April 27, 2013
I finally have a few minutes, and I feel it is important to let you know what an excellent job Carmen did for me yesterday. She went way above the norm to fix my problem and she made me feel like I am important to your company as a valued customer. You have an excellent employee in Carmen, and I will both be a return customer the next time I need airline tickets and I will tell my friends of the excellent service I received.
-
By Gary
April 27, 2013
Maurice took care of me & showed a lot of patience. He was commendable and I am satisfied with the service. I will use CheapOair again.
-
By Catherine
April 27, 2013
I am happy with the service provided by Francisco as he helped me to get refund from the airline due to schedule change.
-
By Shelly
April 27, 2013
Vivienne provided excellent service and assistance in correcting the car rental. Vivienne was polite and very helpful.
-
By Scott
April 27, 2013
Gilbert was helpful and did a commendable job in changing my flight schedule.
-
By Walter
April 27, 2013
Christopher was wonderful and tried his best to get the specific times and flight I was looking for.
-
By Wayne
April 27, 2013
I was pleased with the help and assistance provided by Bille in fixing the schedule change for me.
-
By Elise
April 27, 2013
Only because of people like Gilbert, I will continue to use CheapOair. The way I was assisted was extra ordinary and I will not forget the help that was offered to me. I will tell it to everyone and even post it on social websites.
-
By Darwin
April 27, 2013
Agent was very helpful & I am pleased by the service quality as delivered. Agent was very knowledgeable & delivered an excellent customer service.
-
By Gary
April 26, 2013
Hello, I would like to take an opportunity to extend my gratitude and appreciation for Anton who assisted me with my international travel. This is my eighth booking using CheapOair. I understand that there are many booking companies to choose from, but the customer service as Anton portrayed is the reason that I always chose your company. Anton was very friendly and personal. He engaged in a conversation with me about my life in the military and really expressed a caring heart and desire. His "can do" attitude was immaculate and exceptional. I really hope that your company has reward for employees who go "above and beyond the call of duty" such as Anton did. Thank you Anton for getting me home to my family.
-
By Cindz
April 26, 2013
I spoke to Marco this evening about making some changes with a flight. He was very helpful and generous with his time. He explained the details very well. Thank you so much Marco for being so kind and helpful.
-
By Paula
April 26, 2013
Erick, thank you very much for your helpful service last night. You answered all of my questions and I very much appreciate that you called me back when you found that the travel insurance had not been included when you first processed my credit card. Thank you for all of the helpful information your provided. This was my first experience with CheapOair and I am certain we will use your service again.
-
By Esra
April 26, 2013
To whom it may concern; I just wanted to commend Kirk for being such a help with this change of flight. Kirk really put forth an effort to find my original flight I needed.
-
By Edna
April 26, 2013
Josh was good and very helpful. For his excellent customer service, I will give him 9+.
-
By Stanley
April 26, 2013
Darryl was amazing representative who gave such a customer service and answered every question related to my booking.
-
By Lucyette
April 26, 2013
Archie was very polite & courteous throughout the call and I want to rate him 9+ on customer service
-
By David
April 26, 2013
Jalen was helpful and patient. Not every time you find someone professional and helpful.
-
By Sandy
April 26, 2013
Jalen was awesome. We were in an awkward situation but the agent help me to resolve it.
-
By John
April 26, 2013
Kiara is excellent. Her communication skills are very good and she helped me with all the information that I needed.
-
By Peter
April 26, 2013
I am happy with the service provided by Sam. He reconfirmed the flights and explained every detail to me.
-
By Wayne
April 26, 2013
Konnor assisted me in changing my flights. Konnor was very good, helpful and cooperative.
-
By William
April 26, 2013
I selected wrong flight for my travel but Irving helped me to get preferred flight. Irving was excellent, quick and gave best service.
-
By Mary
April 26, 2013
Darryl was patient, kind & very efficient in his work and he is excellent as well as helpful.
-
By Ryan
April 26, 2013
Jamison had excellent customer service skill. He took care of the concern regarding the name which was misspell on the booking in a simplified manner rather than suggesting a complicated process which had put an ease to my endless frustration. Jamison was efficient and helpful, and for his efforts, he deserves recognition.
-
By Yaman
April 25, 2013
Hi Karlee, I just want to thank you for helping me to minimize my losses. I am happy that you received my call. Great customer service.
-
By James
April 25, 2013
I want to compliment Ken for being very patient, extremely helpful & understanding my needs. I made a mistake while booking my reservation and Ken made it easy to get through of it. I will definitely recommend my friends and family to book with you.
-
By Sylvia
April 25, 2013
Dear Kelsey; thank you for taking my call this morning and for granting me the discount. You were kind, considerate and understanding, it was a true pleasure dealing with you. I am a satisfied customer who will definitely book again with CheapOair.
-
By James
April 25, 2013
Marco was professional while addressing my customer issues. He understood my inquiry and was able to assist immediately. Thanks.
-
By Daisy
April 25, 2013
To whom it may concern, this is to let you know that the service level received from Wallace was excellent. All my questions were answered and my expectations were fulfilled.
-
By Gwendolyn
April 25, 2013
Hi Olivia, I really appreciate your work as you change my flights. I was really scared but you made it easier for me. Thank you so much for all your help. Thanks
-
By Dan
April 25, 2013
Dear CheapOair, Kris helped me very much, in a very dire situation. My daughter missed her flight to come home, and was in the Fresno Air Terminal all by herself. Kris helped me to re-book the next flight out that was available. He took the time to make sure I received the confirmation e-mail, made sure everything was right. Thank you, Kris. We appreciate your help.
-
By Laurie
April 25, 2013
Kris was a very big help and tried his best to get me the flight on such short notice. He explained everything to me and was patient with my story. Later I checked the flights again and he had done better for me than I could have done on my own.
-
By Bertha
April 25, 2013
Dear Jonathan, I am so happy that you look a faster solution of my travel flight problem! I am so grateful with your help and professionalism! One more time, thank you Jonathan! You save my live!
-
By Ramira
April 25, 2013
I would like to commend Kris for his outstanding customer service, help, and demeanor. He was a true professional in settling all the problems I had. He stayed with me throughout the whole process to make sure that everything was to my satisfaction. CheapOair has earned a new customer.
-
By Lingling
April 25, 2013
Allie was the most compassionate travel agent I came across while dealing with CheapOair. Allie was really patient and listened to my issue carefully and resolved it.
-
By Petlick
April 25, 2013
I want to commend the wonderful job Asra. Asra was very patient, kind and answered all my questions while booking my reservation. I will definitely use and recommend her services to my friends and family.
-
By Geline
April 25, 2013
I am so happy with the price I paid for all three of my tickets to New York. I got exactly what I wanted and I cannot wait until my trip. Not only was it easy to book my trip but when I lost my info from my email address it was simple as just calling and requesting that they resend it.
-
By Grace
April 25, 2013
Thank you very much for your help Wifred! You have done an excellent job! Thank you for giving your 100% effort. You gave me options so I may choose the best of them and you even called airlines for me regarding the shuttle service. I really appreciate your dedication and patience. CheapOair is so lucky to have you in their team. Rest assured I will recommend CheapOair to my other friends and family because of your excellent service.
-
By Peggy
April 25, 2013
I want to thank Nehemiah for providing such nice customer service and handling nicely. He was helpful.
-
By Carmen
April 25, 2013
Randal was very professional throughout the call and for his excellent customer service skills, I want to give him 10+.
-
By Virginia
April 25, 2013
Riley was very helpful, and I appreciate his courtesy. I had some misunderstanding, which Riley cleared out in a very effective manner.
-
By Behrooz
April 24, 2013
Hi there, Alexis was a very helpful and had lot of knowledge and information. He gave me good service and helped me alot.
-
By Ricky
April 24, 2013
Alexis provided excellent service in my booking. I will definitely choose CheapOair to help me on my travel plan in the future.
-
By Melissa
April 24, 2013
This is to letting you know that Marco was very helpful and knowledgeable in the area of concern I had. I want to say he was very professional and appreciate his assistance. Thank you!
-
By Victoria
April 24, 2013
As I was having difficulties booking a flight, I accidently put the wrong email address. I called the customer service of CheapOair and talked to Marco. He was very helpful and assisted my needs very professionally.
-
By Shug
April 24, 2013
Working with CheapOair was a very positive experience! Lisa is awesome as well! Thanks for everything!
-
By Matthew
April 24, 2013
Just wanted to compliment the man agent who helped me re-book my non-refundable flights. He worked very hard to find me convenient new flights for my family at a good price. He also made sure to add our other daughter to the same flights for a good price as well.
-
By Adair
April 24, 2013
I was very satisfied from Eugene customer service. Eugene was very helpful & informative. I would give 10+ to Eugene.
-
By Dina
April 24, 2013
Ken was very knowledgeable and helped me in booking the new flights.
-
By Jessica
April 24, 2013
Shirley was very efficient & patient and helped me thoroughly with booking. I am very pleased with the service.
-
By Nazih
April 24, 2013
I am an old man and faced a problem making the reservation online and Nehemiah provided me a fantastic help. It was easy going with him and these kinds of representatives raise the company's reputation.
-
By Edwin
April 24, 2013
Maxwell was quick to understand my reason for call and offered solution. I will give 10+ as he was kind & helpful.
-
By Marcia
April 24, 2013
Matteo is a wonderful human being. He helped me very pleasantly and was very nice & kind. Matteo diligently helped me throughout the call.
-
By Corazon
April 24, 2013
Jermey was a good help. Jermey answered all the questions raised in a very polite manner and the call was handled patiently.
-
By Paul
April 24, 2013
Eugene was so quick to understand my case and resolved in nick of time.
-
By Landry
April 24, 2013
Dwight was a great experience. Dwight efficiently replied to all the queries raised by me.
-
By Amin
April 24, 2013
Clifford was very nice & kind. He was very calm and efficiently answered all the questions. He was very clear and very easy to understand.
-
By Benjamin
April 24, 2013
Clifford was very calm, composed and maintained his cool throughout the call where every other agent has a tendency to be carried away. Clifford helped me very efficiently.
-
By Jodene
April 24, 2013
I loved the service and was very satisfied from Billie's amazing customer service. Billie was very helpful & informative over the call.
-
By Monica
April 23, 2013
I appreciate the excellent customer service I was provided. Agent helped me with the enquiry I had and understood my concerns. Thanks Again.
-
By John
April 23, 2013
Glen, I cannot thank you enough for your help with my travel problem this morning. Glen you were very professional in assisting me and were very versed in knowing your job. Looking forward to work with you again, not only because you were able to help me with my problem but that you cared enough to take the time to see my problem through till the end. Thank You Glen for all your help. I will only use CheapOair for my future bookings from now on because of you.
-
By Ranes
April 23, 2013
Thank you so much CheapOair for helping me with my booking. It was my first time to book into your site and at first, I was nervous because I have entered all my credit card details but there was no confirmation. After a few hours, someone called me from CheapOair regarding about my booking and my card details. I really appreciate the agent that called me for being patient. However, it was long distance telephone because I am from Philippines but still he patiently wait for me. Thank you to that customer agent who I forgot the name but I appreciate patience and perseverance in dealing with your customer. Thank You!
-
By Abdul
April 23, 2013
Dear Cali, I cannot express my gratitude for the help you provided and the professional way of handling customers and handing the exact info that they need. Once again thank you so much for your help and looking forward to dealing with you more times to come.
-
By Mady
April 23, 2013
Hello, this to thank Glenn for his outstanding service during the resolution of a booking issue that I encountered yesterday. I called CheapOair and got connected to Glen. He was not only patient and showed care for my issue but also very informative and helpful, and in a timely manner he made sure my issue was resolved by the end of our conversation. Glen's service will be the only reason as to conduct business with CheapOair again and I truly suggest for the company to use his outstanding customer service skills as an example to follow by all customer service representatives. I was completely amazed by Glen patience and understanding. Infinite thanks to him and I applause his excellent and wonderful service to the people that conduct business with this company.
-
By Eston
April 23, 2013
Thank you very much for your help. I am totally satisfied with the service you provided me this morning. I surely will recommend your company to my family and friends.
-
By Lily
April 23, 2013
I have just started to book my flights on CheapOair recently. I am very happy with the services. There is always customer service representative on the phone. They call you back with the minutes they promised if they are busy. I will continue using CheapOair.
-
By Omar
April 23, 2013
I am very happy with the service I got today when I purchased the tickets for my family. The agent was very knowledgeable, patient and extremely polite. It was not stressful at all. Thank you again, you people have won a customer. I am going to tell everybody I know about my experience. I will recommend your company.
-
By Juana
April 23, 2013
Riley was very helpful and he was beyond the expectation. He corrected the mistake made while I was booking online and he was very co-opearative too.
-
By Ronald
April 23, 2013
Matteo was a great help, he was awesome and helped me throughout the call in a very pleasant manner.
-
By Figen
April 23, 2013
I want to appreciate Konnor for assistance in new booking. Konnor was very good, helpful and I will use your company in future.
-
By Jemma
April 23, 2013
Talking to Jermey was a pleasant experience. Jermey helped me thoroughly and answered all the questions raised by me.
-
By Kevin
April 23, 2013
It was great experience talking to Eliana. She efficiently replied to all my queries.
-
By Alyson
April 23, 2013
I made a mistake in the name and Archie helped me to correct the mistake. Archie was fast to rectify the mistake and I am happy with the service.
-
By Richard
April 23, 2013
Allie was helpful and she explained the policies clearly.
-
By Peggy
April 23, 2013
Agent was very knowledgeable & delivered an excellent customer service. I am pleased with the service.
-
By Ayana
April 23, 2013
Darryl was very polite, helpful, and quick to understand the error and provide the resolution quickly.
-
By Rosen
April 22, 2013
Yasmin was very patient and did a great job in helping me book to my tickets. I will definitely recommend your services to all my friends and family.
-
By Jones
April 22, 2013
I want to appreciate the efforts made by Norman in making the necessary changes on my itinerary. You give excellent services.
-
By Deloris
April 22, 2013
I had a great experience when I booked a flight for my son on CheapOair. I will book again on CheapOair, as it was the best price at the time when I was looking for flights to Florida.
-
By Jane
April 22, 2013
I want to let you know that the young woman who assisted me was very helpful & she was great. I only book with you & will continue to use in future. I am happy with the services.
-
By John
April 22, 2013
Daxton, you have been most helpful in making these changes for me. Thank you for the additional discount that you processed for me. You have been very diligent in your work and I appreciate the time you took to make these changes for me.
-
By James
April 22, 2013
I want to a feedback about Aaron. He really did great job, helped me a lot, solved my problems. This person helped me till the end.
-
By Linda
April 22, 2013
Thank you Maurice for helping me in correcting my reservation error. I was feeling so desperate that I might have to pay for a ticket that I could not use! You were kind, patient and informative. I now have the exact flight that I need! Your efforts were so appreciated. Thank you.
-
By Karen
April 22, 2013
Maurice was extremely helpful to me, helping me to find the best flights at the best prices. He is very polite and helped me with all my needs.
-
By Jenny
April 22, 2013
Brittany, my dad and I were so impressed with your efficiency and your courtesy and patience. It takes a great person to care so well for an 89 year old person.
-
By Margaret
April 22, 2013
Agent was very helpful and fabulous. He was efficient and polite throughout the call, his service was excellent.
-
By Breens
April 22, 2013
Randal was fantastic, great, patient & polite; with him, everything was so smooth and easy.
-
By Rollin
April 22, 2013
Matteo was very phenomenal. He helped me thoroughly and very efficiently and professionally answered all the questions asked by me.
-
By Evelyn
April 22, 2013
Vince was so helpful and easy to understand. He is asset for the company.
-
By Osman
April 22, 2013
I am amazed with the service offered by Darryl and want to praised for him. He is an asset for CheapOair and was very much helpful.
-
By Larry
April 22, 2013
Archie was fine and quick to understand. I had selected wrong flights, so Archie instantly called airlines and get it changed asap.
-
By Sheryl
April 22, 2013
Eugene helped me to make the changes with the best and lowest fare option.
-
By Virginia
April 21, 2013
Dear Maci, I thank you so much for the very courteous and expeditious response on my request for seat assignment. Your professional dealing with your customers is an attestation of the good service that your company offers to your customers. I know that I will continue using your company for my travel needs as I have always done. I will make sure all my friends will try the services of CheapOair.
-
By Wilderom
April 21, 2013
Nataly is an asset for your company and because for her I will always book my flights with CheapOair in future.
-
By William
April 21, 2013
Dear Michaela, you answered all my questions and helped my way to understand how we can change the name of my wife on the ticket. Thank you so much.
-
By Dery
April 21, 2013
Jodie answered my questions efficiently and pleasantly. I appreciate that your customer service representatives addressed me professionally.
-
By Juan
April 21, 2013
Konnor was very good, helpful and I will use your company in future.
-
By Brian
April 21, 2013
Cale was terrific, smart and quick. I was impressed with the excellent work and professional attitude. I want to compliment CheapOair for the excellent and good people working.
-
By John
April 21, 2013
Maci was very nice and professional and sorted everything out. By mistake, I made couple of similar bookings and Maci helped them resolving the issue.
-
By Muthinzi
April 21, 2013
Billie took care of seats for my elderly mother travelling alone. I was pleased with the service provided. Billie was very professional and co-operative.
-
By Jagdeesh
April 21, 2013
I want to give good feedback about Allie. She was wonderful. She gave me a good option and tempted me to change my flight by giving a perfect flight. Therefore, I want to give a good feedback about her.
-
By Kathy
April 21, 2013
Valdemar was very professional and provided all information that I required and also helped me in changing my travel dates.
-
By Neil
April 21, 2013
Kristopher was excellent and so professional and he knows how to handle an irate customer.
-
By Deidra
April 21, 2013
Valdemar didn't waste any time to complete the booking. He provided all information regarding flights and the precautions I need to take while travelling.
-
By Lynn
April 21, 2013
I want to commend Randal, for rendering an excellent customer service. He was very pleasant and easy for me to comprehend. Randal was helpful, polite who deserved a recognition for a job well done.
-
By Shanda
April 21, 2013
Matteo is an awesome customer service representative. He was very polite and provided terrific assistance and was sounding very knowledgeable.
-
By Judress
April 21, 2013
Maci was very nice and professional and answered every question regarding our reservation.
-
By Miriam
April 21, 2013
Jayson went extra miles and he is a great asset to your company.
-
By Ely
April 21, 2013
Maci is the best customer service representative who is a good listener and as well very helpful .
-
By Amanda
April 21, 2013
Maci was very helpful, nice and doing an excellent job. Maci assisted me in locating the booking with the bare minimum information as I had lost the booking number, which really impressed me.
-
By Kaiser
April 20, 2013
Dear Catherine, we just talked by phone, I only want say THANK YOU very much for being so helpful to us. Your Service was outstanding and you were able to make sure that I really could calm down very fast after the hassle. I really wish that company should have more people like you, because you were awesome and very professional. Thank you very much.
-
By Stephen
April 20, 2013
Hi Catherine, thank you so much for being extremely helpful today. Although I had to cancel our reservation of today due to some problem with the airlines, I will re-book my reservation very soon through CheapOair. Your excellent service and your 24-hour reservation cancelling policy are both great reason to use your company, which I have used before many times.
-
By Anne
April 20, 2013
I am very much satisfied with your service. You are so accommodating, kind, and soft-spoken person. In addition, I want to thank you for the good job you've done.
-
By Johanna
April 20, 2013
I just want to let you know that Michael, the customer service representative who attended my call, did everything to help me out with my problem. She was kind and patient. Thank you so much.
-
By Nolan
April 20, 2013
I want to cancel my reservation due to death in the family. Sam cancelled the reservation without any charge and provided future credit to me.
-
By Elieen
April 20, 2013
I want to thank to your company and to the agent who provided excellent customer service. Eliana was knowledgeable and kind.
-
By Ard
April 20, 2013
I was very satisfied with the service and that's the best service I got till date. Eliana was kind, soft spoken, friendly, and patient. I want to give 10 out of 10.
-
By James
April 20, 2013
Darryl answered my all question and he is very knowledgeable and kind with his work.
-
By Luga
April 20, 2013
Hobert is very smart and nice. He was very patient with me and helped me with all the information I needed. I want CheapOair to know how good he was.
-
By Philip
April 20, 2013
The customer service given by Allie was very satisfactory. She helped me with all the information that I need. She was very helpful.
-
By Margaret
April 20, 2013
I am very pleased with the service provided by Clifford. He helped me to change my flights with the cheapest fare.
-
By Vlad
April 20, 2013
Leland helped me to change my flights and also find the solution for my problem. I will recommend CheapOair to everybody
-
By Samantha
April 19, 2013
Dear Marco, thank you for your helpful, courteous customer service this evening. I was concerned I would not be able to change my flight, but with your helpful service. I now have my flight to Hawaii squared away. Your patience and dedication are truly valued.
-
By John
April 19, 2013
I called CheapOair earlier in the day to fix my problem. Clifford resolved my query within minutes and was quick to respond.
-
By Robert
April 19, 2013
Hi Zachary, we were happy with the service rendered to us on the call to CheapOair. The request for the flights was handled efficiently and thoroughly. In addition, the auto reservation was also made with efficiency. Many thanks again, Zachary, for your help.
-
By Lina
April 19, 2013
Hello Zachary! I want to thank you for the wonderful customer service you provided in making the changes to my outbound flights on May 30. Your patience and courteous manner made the process less stressful than I thought it would be. Customer service should always be this way. Again, many thanks.
-
By Janet
April 19, 2013
Just a quick compliment for Lisa for the way she handled my query regarding my April 10th return flight connection. I have no complaints about CheapOair and would recommend your group. The cost of the flight was reasonable; responses to my questions throughout the booking process were helpful and clear.
-
By Nancy
April 19, 2013
The lady that assisted me with making changes to our departure time was very helpful! It was an extremely helpful communication and I greatly appreciate her help!
-
By Binitha
April 19, 2013
Wallace provided great service when I called today to change my travel date. Not only did he provide the service I requested, he also made note that the traveler who a minor and informed me that I should check with the airlines about their policy regarding minors when they are travelling alone. His suggestion was very much appreciated. The wait time was minimal too. Hope he continues to provide such good service. I use CheapOair for all my international travel needs. It is service like this that gives me confidence to go with CheapOair. I thank Wallace once again for his good service.
-
By Franklin
April 19, 2013
To whom it may concern, I just want to say that your prized employee Wallace, has once again, done an outstanding job assisting me with my travel arrangements. Thanks.
-
By Peter
April 19, 2013
Kamila, thank you so much for handling my concerns quickly and efficiently. You were able to make the adjustments I required in a quick and expeditious manner. I was completely satisfied with both your professional conduct and your attitude. This experience will certainly cause me to use your services again when I find it necessary to travel. Thanks again for your help and cooperation.
-
By Arvind
April 19, 2013
Kamila, service provided by you was very good and was of great help. You had sufficient knowledge and skills to understand and resolve my issue. Thanks for the help.
-
By Robbie
April 19, 2013
I just spoke to Kris who had the patience of a saint who listened patiently to my questions and even showed me where to find my ticket number. So thank you for hiring a gentleman who took great care a disabled former drummer who has to start live over again and your company made it possible.
-
By Dianne
April 19, 2013
Carmelo, thank you so much for your immediate and friendly help in resolving my situation with my reservation. You went out of your way to address my concerns. You came to a perfect resolution and made my life less stressful. Thanks again.
-
By Stanislawa
April 19, 2013
I am pleased by the service quality as delivered by agent. He was very knowledgeable & delivered an excellent customer service.
-
By William
April 19, 2013
Phillip was very helpful, professional and efficient who deserves recognition for a job well done.
-
By Kevin
April 18, 2013
Hi Loren, just wanted to say I really appreciate all your help. Thank you for correcting my email address and being so patient. Thank you for being on hold and for making sure that I get the email on time.
-
By Amanda
April 18, 2013
I use CheapOair for all of my traveling needs because they ALWAYS have the cheapest price for airline tickets! They are the best and I recommend them to anyone who is planning a trip!
-
By James
April 18, 2013
Thank you for your follow up with me this morning. I am sorry that I did not read the booking properly and I appreciate the time you took to verify both charges and flight status.
-
By Suzanne
April 18, 2013
Great experience from booking, reminders, and follow up by Lisa. I will definitely put this CheapOair on my favorites! Just recommended to my sister today!
-
By Katherine
April 18, 2013
Thanks, Jodie for your patience with me in changing the return flight from LA. I am a novice flier and get a little nervous with new routines and flying at night. I really appreciate your help and commend you for your professionalism. You kept your cool through the call even though I may have been a little short with you - again my sincere thanks.
-
By Cynthia
April 18, 2013
I want you to know that Willie gave me excellent customer service. He went far and beyond to help me get the best flight at the Best Price. I will book with him directly again.
-
By Lousie
April 18, 2013
Thank you, Erica for giving me an opportunity to exchange the return date on my flight. I appreciate your prompt and courteous service.
-
By Aracelli
April 18, 2013
I am satisfied with Billie and wanted to compliment on his excellent customer service. Billie was very helpful & done a good job.
-
By James
April 18, 2013
Kathryn was very helpful & I was pleased by the service quality delivered. Kathryn was very knowledgeable & delivered an excellent customer service as I was arranging for a funeral ceremony. Kathryn patiently founded me the best available deal.
-
By Mevludin
April 18, 2013
I made mistake and Javoin cancelled the reservation and provide full refund. I am very happy and will continue to use your service in future.
-
By Ahmad
April 18, 2013
I want to appreciate Francisco as he helped me to rebook my flights with the cheapest airfares.
-
By Donna
April 18, 2013
I was very happy with the service provided by Leland as he helped me to change my friend's flights.
-
By Mellisa
April 18, 2013
Maxwell was so serious & positive regarding his work and I want to compliment his service. He was amazing.
-
By Eyda
April 18, 2013
Matteo was really nice travel agent, full of patience and knowledgeable. I would rate him 10/10 for his excellent service.
-
By Golshifteh
April 18, 2013
She was really patient and talking to her was very useful. Having employees like her would make CheapOair becoming the best company.
-
By Kathy
April 17, 2013
To whom it may concern, I would like to take this opportunity to thank your representative Willie, for helping me out and refunding me my money back, and for correcting my reservation. His expertise was deeply appreciated. Thanks again
-
By Golshifteh
April 17, 2013
She was really patient and talking to her was very useful. Having employees like her would make CheapOair becoming the best company.
-
By Barry
April 17, 2013
I have used CheapOair website several times and have always been satisfied. Lisa called me and was very polite and helpful. I will continue to use this company again.
-
By Lasse
April 17, 2013
Hi Marco, thanks for all your great service, I really appreciate it. Thanks for being so understanding and being able to make the changes needed. Will use your for services in the future for sure!
-
By Steven
April 17, 2013
Marco was outstanding! He was very quick and efficient at answering my questions. In addition to this, he told me about the trip protection insurance that is offered by your company. I am very happy with the service I received and I believe Marco is a valuable asset to your company. I wish everyone I spoke to at a call center were this easy and pleasant to deal with!
-
By Jason
April 17, 2013
Marco, I really appreciate all of your help. It is great to see that customer service is alive and well at CheapOair. You saved our family vacation!!!!
-
By Rubin
April 17, 2013
VERY GOOD SERVICE. THIS WAS A LAST MINUTE CHANGE AND IT WAS HANDLED VERY PROFESSIONALLY. THANKS
-
By Carolyn
April 17, 2013
Dear Ayden, thank you for your prompt and courteous assistance this evening. As I said during our conversation, I have a granddaughter in Pediatric ICU and while trying to book a flight, found it very confusing. Your willingness to help just made the process so much easier.
-
By Rebecca
April 17, 2013
Ayden, I have use your company for few months, I really appreciate your help and kindness. I will refer to my family and friends. Your website very friendly to use and easy to understand. I am very happy your company and you help me a lot. I am looking forward to use your company for the future.
-
By Patt
April 17, 2013
Just want to let you know that I purchased a ticket today for London and I made a mistake and had the wrong date. I called CheapOair and spoke to. He was extremely helpful and patience. You have a wonderful and courteous employee. Should I need to make a reservation in the future Ayden will be the one to call.
-
By Luczynski
April 17, 2013
Thank you for your help in arranging our seats. You are very professional, courteous and efficient. We appreciate your efforts to make our fly more enjoyable.
-
By Sharon
April 17, 2013
Georgina, thank you for your assistance today in reference to booking. I truly wish we had more customer service representatives like you. You are truly a polished, focused skilled professional.
-
By George
April 17, 2013
I enjoyed booking with CheapOair and the follow up call with Lisa.
-
By Jerry
April 17, 2013
I just wanted to take a moment to let you know what an easy and professional representative Elian was this morning. I needed to change a reservation only a few hours before my flight was scheduled and with Elian detailed and courteous help canceling and rescheduling my flight - he even found me discount on the new flight. I am having a much better morning already!
-
By Jonathan
April 17, 2013
Just wanted to say, thank you for your great service in ensuring that our vacation packages were successfully booked and confirmed. I've never had an agent call me back to follow up on my request nor provide to me their email and phone number. This is the hallmark of excellent customer service. Thank you, once again.
-
By Shella
April 17, 2013
Vince was such a helpful, patience, excellent customer service representative. I was very happy with him and he is an asset for the company.
-
By Kenny
April 17, 2013
Darryl was quick to understand the problem and fix the overcharge amount by refunding the amount for seat assignment.
-
By Hollie
April 17, 2013
I want to say thank you to CheapOair and especially to Darryl for handling the query in professionally. Darryl was so patient on the call and very helpful.
-
By Jack
April 17, 2013
Adrianna was very helpful, knowledgeable, and patient and I was glad to speak to such a travel agent who cares for the passengers.
-
By Glabys
April 17, 2013
Adrianna was great & understood the problem. She fixed the problem in no time. I am really satisfied with her service.
-
By Michael
April 17, 2013
I want to appreciate Kristopher for rendering a remarkable customer service in helping me with changes in my travel plans by working out the best deal and the best Itinerary.
-
By Wilson
April 17, 2013
The service was good. Very helpful and knowledgeable, helped me get a discount on my flight
-
By James
April 17, 2013
I am very satisfied with how Elian handled this call. Honestly this has been the best experience so far I had comparing other customer service calls. Good job Elian.
-
By Joseph
April 16, 2013
I want to appreciate representative Jarvis for the services I received from him. I called you earlier in the day as well however but my problem was not fixed but when I spoke to Jarvis, he resolved my query within minutes and was quick to respond.
-
By Jayendrad
April 16, 2013
Thank you. I am extremely pleased and satisfied to talk to you and with the excellent service, you provided. It was a pleasure talking to you as a customer.
-
By James
April 16, 2013
I was very happy with the way Olympia helped me in terms of my flight. Olympia was very professional. I will continue using CheapOair for further tickets and would refer to my friends and family.
-
By Chris
April 16, 2013
I was gratefully greeted by outstanding customer service from Jennifer in the billing department. Thank you, Jennifer, for going the extra mile to make sure your customer is completely satisfied. Only because of you, I will never go anywhere else! Thanks again for making my experience with CheapOair a memorable one!
-
By Michael
April 16, 2013
Nehemiah provided the excellent service. He was phenomenal and all the queries and questions stands resolved.
-
By Bilar
April 16, 2013
Nehemiah was very quick to perform the transaction and for such a smooth transaction, I will always use CheapOair
-
By Kimberly
April 16, 2013
Murray was extremely helpful, patient and very easy to deal with. I want to name him as GoldStar.
-
By Bernadette
April 16, 2013
Eliana was exceptional. She speaks clearly and was very easy to understand. She helped me with the changes and I was very pleased with the assistance.
-
By Paul
April 16, 2013
I want to appreciate the excellent work done by Maxwell and want to thank for handling my query in the professional way. Maxwell is very helpful.
-
By Hubert
April 16, 2013
You provide the information I needed. I`m satisfied with the service I received from you. Your attitude and behavior with customer mean me – was very professional. You have a good knowledge about time, service and procedures. You were very polite. In today’s digitally distracted world, listening is becoming an increasingly rare skill. Of course, people speak at different speeds — some take longer to get to the point and some never get to a point at all. I feel that you tried not only hear me but to be paid attention to. Thanks again.
-
By John
April 16, 2013
Aaron was awesome and wonderful. My reservation was canceled but Aaron found me a better deal. My flights were rebooked and I want to appreciate the call back service and customer service.
-
By James
April 15, 2013
I spoke with Brayden a short while ago; he was of great help in satisfactorily resolving the situation. I would gladly recommend CheapOair to anyone seeking airline tickets.
-
By Benjamin
April 15, 2013
Agent was very helpful & I was pleased by the service quality as delivered by him. Agent was very knowledgeable & delivered an excellent customer service.
-
By Albert
April 15, 2013
I am immensely satisfied with the service level as provided by Elle & wanted the agent to be praised for his patience & service skills.
-
By Frank
April 15, 2013
Elliott was very helpful. He helped me very patiently and helped me in making a booking and answered every question very politely.
-
By Shareen
April 15, 2013
It was pleasure talking to Dwight. I was very pleased with the assistance provided. All my questions and queries were answered.
-
By Carol
April 15, 2013
Aniyah was very helpful and she was beyond the expectation. She offered a discount for my ticket although I did not tell about my situation.
-
By Anike
April 15, 2013
I want to thank for the good customer service that I received from Konnor. Konnor was cool, understanding and I loved the assistance provided.
-
By Kamal
April 14, 2013
CheapOair has excellent customer service representatives in the name of Randal and because of Randall experience and helping nature I will only make booking with you.
-
By Jorge
April 14, 2013
Maxwell was supreme, very polite and I would rate him 9+.
-
By Enrique
April 14, 2013
Jayson was fantastic in his approach and I found him helpful and knowledgeable. He was able to find me the cheapest deal, which I couldn't find online.
-
By Aillen
April 14, 2013
Cali, you have made one of my worst nightmares such a great experience. I was very worried that I would have a difficult person who would not be as nice and accommodating as you. I don't think even my parents and siblings would have been so understanding of the situation. Thank you for your patience, wonderful demeanor, and cooperation. You made this whole process headache-free, which is very rare considering today's customer service. I wish you the best, and thank you once again.
-
By James
April 14, 2013
Adalyn was my travel agent and was a great help. She was very kind and very understanding.
-
By Dianne
April 14, 2013
Matteo was excellent customer service representative who is efficient in his working and I want to speak to him only for my future travel.
-
By Yanique
April 14, 2013
Talking to Matteo was a good experience. He was very helpful, he speaks clearly, very easy to understand and out of a scale of 1-10 I will give 10.
-
By Maria
April 14, 2013
Matteo is a man and helped me tremendously. He was very kind, very polite and understands the customer's requirements. I appreciate his efforts a lot.
-
By Thomas
April 14, 2013
Dwight was very polite and very kind and helped me thoroughly making a new reservation. People like him should get a raise.
-
By Beverly
April 14, 2013
Clifford was a tremendous help. He helped me in making changes on my reservation and was very polite throughout the call.
-
By Kimberly
April 13, 2013
Willie was amazing. He went over and beyond with finding me the perfect airline flights to fit my needs. He was so professional, highly trained, helpful, warm, kind, & respectful. Willie certainly knows how to serve people and make them feel good and important. Thank you Willie for your commitment to finding me the perfect flight reservations. I so appreciate your wonderful help wonderful consideration.
-
By Guerline
April 13, 2013
I want to express my thank for the amazing service that I received from a special agent with a lot of good personalities, just to name few, patient and willing to satisfy customer needs. Thank you!
-
By Glory
April 13, 2013
Hello Scott, I want to thank you once again for your excellent customer service. You went beyond to make sure I was rescheduled on a flight were I get to Sydney in a timely matter. My flight was delayed almost 13 hrs and your immediate coordination with the airline made possible a rebooking to another flight where I will be getting to Sydney just 1.5 hrs later than previously planned. You helped me not to lose almost an entire day of my already short vacation in Sydney. I am glad CheapOair have representatives with such professionalism and customer service.
-
By Bermudez
April 13, 2013
Hanan was wonderful. Hanan was patient, professional, and very courteous. I myself was in customer service business, I know the importance of providing excellent service, I was very impressed with Hanan, and for that I would recommend and use your services in the future.
-
By Doris
April 13, 2013
Finn did a 100% job and I want you to put that in his permanent file. He is very kind and caring and the way he helped me is completely satisfactory.
-
By Spiro
April 13, 2013
Evelyn is very helpful. She explained everything very clearly and is tremendously professional. I am very happy with her service.
-
By Alban
April 13, 2013
Thank you Kamila for your support yesterday. It is greatly appreciated!!! I will buy my tickets from your website next time I have to fly to Europe.
-
By Jim
April 13, 2013
Riley was tremendous and very patient in providing assistance and providing the utmost level of customer satisfaction. I appreciate his hard work and am very pleased with his services.
-
By Basra
April 13, 2013
Agent had good communication skills and excellent throughout the call. The reservation agent was wonderful and nice to carry out the exchange process with much ease.
-
By Mathyl
April 13, 2013
I want to compliment the help and accommodation that I received from Christopher. Christopher tried his best to get the specific times and flight I was looking for.
-
By Sylvie
April 13, 2013
Billie is a nice person who helped me finding a great deal for my wife to fly. I want appreciate him for the professionalism and good service.
-
By Julio
April 13, 2013
I am very much satisfied with the service provided by Hawk. I will continue to do my business with CheapOair in future.
-
By Jim
April 12, 2013
Hello Harriet, I do appreciate very much the excellent service you provided me recently. Your understanding and action on my behalf was first-rate! Thanks again.
-
By Pie
April 12, 2013
Hi Estrella, thank you so much for your time explaining very detailed about the cancellation rules to my flights reservation. It is very helpful. I really appreciated your patience and excellent customer service.
-
By Margaret
April 12, 2013
Dear Aniyah, a month ago you helped sort out my booking for an urgent flight to England. I got the job and wanted to say thank you. I would not have done it without you. Thank you so much.
-
By Jane
April 12, 2013
Vidhi was a delight to talk to and was extremely patient, polite, and professional. Vidhi made the whole process fast and hassle free.
-
By Shuxing
April 12, 2013
I am very pleased with the online customer service provided by Melody. She helped me go through the seat assignments for an international travel with 2 stops and 3 airlines. I would definitely book my future flights at CheapOair for great deal and friendly customer services.
-
By Simin
April 12, 2013
Sarai was very kind and soft spoken, she helped me out in every way, loved talking to her.
-
By Ahmed
April 12, 2013
Hi Jodie, it has been a pleasure talking to you and helping me alot regarding my reservation. You are so patient and wonderful. Thank you so much again to booking a new reservation and changing the reservation. Looking forward for more trips.
-
By Curtis
April 12, 2013
I am very much impressed by service provided by Karen. It was my best ever booking experience and I will always recommend you to others and will continue bookings with you.
-
By Florio
April 11, 2013
I was very happy to have Marlin online. I was facing issues for the itinerary and Marlin helped me completely. Marlin was very polite, very helpful and patient.
-
By Sandy
April 11, 2013
Sarai was very patient with me and walked me through my reservation. She was friendly and very helpful and made me feel very at ease. I really appreciate all the help she gave me. She kept me from making several mistakes by making sure I checked certain things. Thanks for being so kind and helpful.
-
By Marisa
April 11, 2013
To whom it may concern, your organization should be proud to have an outstanding employee like Wille working with you. Late yesterday evening I realized that the airline itinerary was for the wrong dates of travel. I immediately called and got Willie on the other line of the telephone. He assured me he would do everything in this power to rectify this situation knowing how upset I was. In the end, he did everything he said he could do. I have my dates of travel! I wish more companies had individuals like Willie working for them. He was an amazing person. Eger to please and dedicated in his work.
-
By David
April 11, 2013
Clifford was excellent and very nice travel agent. My wife and I are pretty much satisfied with the itinerary and we always make bookings with you.
-
By Jou
April 11, 2013
Agent was very helpful and nice to make changes to my parent's booking. He was very patient and courteous
-
By Leonard
April 11, 2013
Darryl was one of the best customer service agents who helped me to make some changes in my booking. He was very polite and knowledgeable.
-
By Robert
April 11, 2013
Your agent had done great job while helping me to complete the booking. I want compliment on his hard work.
-
By Elfreda
April 11, 2013
Kiara is very patient and helpful. She is highly recommendable and I am overjoyed with the way she helped me with my booking. She has done a marvelous job.
-
By Masoud
April 11, 2013
Irving has been very helpful. He resolved the problem in my booking and I want to compliment him.
-
By Buzz
April 10, 2013
To whom it may concern, I wish to complement you on your employee Eloise. She handled my request professionally and with a great attitude toward helping me. If all of your employees are like Eloise, you are truly a lucky corporation. Thank you
-
By Jane
April 10, 2013
Andersen was extremely pleasant, understanding, and efficient. She listened to my problem and solved it quickly. It is too bad other organizations do not have such personnel to represent them! Please express my gratitude to her.
-
By Manuvainga
April 10, 2013
Hi Sarai, thank you so much for your help with my son's reservation. My family is travelling all the time and your help is greatly appreciated.
-
By Dianne
April 10, 2013
I want to comment on the excellent service received from your representative Ericka. She was very pleasant and took care of my inquiry in a very professional manner while assuring me that my current itinerary will not be affected. This is my first trip with your company, CheapOair, and I have been very satisfied both with the ease of booking my trip, your flight alerts and your customer representatives.
-
By Lehner
April 10, 2013

Dear Johnathan, I want to thank you so much for your very efficient help with my situation. My computer has not been working properly and while checking airline tickets, I had a reservation on hold until I could confirm with my husband and my computer turned off. In the process of turning it back on, it must have sent the form and the tickets were confirmed. The problem is that my husband was considering a train ride with our children instead and ultimately we ended up not wishing to purchase airfare. I was dismayed to see the "no refund" policy on the confirmation and panicked. I called your customer service number immediately and I was helped within a few minutes. You were very helpful, kind and understanding of my situation and canceled and refunded the tickets so that we did not have to pay for a flight that we did not intend to take. I was so relieved and will definitely use your sight for all my future bookings as well as recommending it to my friends. Thank you for making a stressful mistake on my part, a simple solution on yours.
-
By Tara
April 10, 2013
Very polite, easy to understand and helpful. Great customer service experience, thank you very much.
-
By David
April 10, 2013
Today Alice spent a good amount of time with me on the phone being very courteous, diligent and helpful. She was able to find a ticket of comparable price to another one that I had before. She spent the time to find it, gave me a call back just like she said she would for me to confirm the ticket change. All in all, she was very, very helpful, and that is why I took the time to write about great performance of your employee.
-
By Alma
April 10, 2013
Matteo was a nice help. He was able to answer all the questions raised by me and was very knowledgeable.
-
By Eric
April 10, 2013
Darryl not only offered excellent time saving itinerary but also saved money too. I am satisfied from Darryl.
-
By Christian
April 10, 2013
Archie was exceptionally well groomed agent. With his excellent service, I am very happy and would be continue purchasing the tickets from CheapOair.
-
By Ayden
April 09, 2013
Thank you for all of your help. You spent several hours trying to help us with a difficult problem. I was rude on the phone, and so was my wife. You tried hard to help us with a challenging reservation. My wife and I both wanted to say thank you.
-
By Linda
April 09, 2013
I had a problem booking my flight from San Antonio to Dallas, TX. Marco was very helpful and very courteous. My computer skills are poor and he was very patient with me. I will make more reservations with your company. Thank you.
-
By Meruia
April 09, 2013
Dwight was very helpful and very kind. People like Dwight raise the level of the company.
-
By Antonio
April 09, 2013
Sam was very professional and helped me to reconfirm the flights and send the confirmation email to me and explain the things properly.
-
By Laurie
April 09, 2013
I made a mistake while making the reservation and agent Clifford was superb and helped me diligently with complete care. I am very impressed with your company and service.
-
By Jamila
April 09, 2013
Aisha was very good and very kind while helping me. She was very knowledgeable in order to answer every question.
-
By Deborah
April 09, 2013
I was very pleased with the service offered by Aisha. Aisha was very good and confident in providing the information.
-
By Owen
April 09, 2013
I am very happy with the smooth process of booking the reservation and humorous conversation. Would definitely use and recommend CheapOair in future.
-
By Idalie
April 08, 2013
Thank you, Marco, for all your help in helping me to secure my airline ticket for my upcoming trip. Still do not know why the computer system will not accept our e-mail address. That was a very frustrating moment for me. However, you very patiently walked me through the process of booking my flight for which I am excited about.
-
By Haider
April 08, 2013
Hello Kamila, it was pleasure talking to you. Thank you very much for helping me rescheduling the trip and providing me with different options to choose. Your customer service skills were above the contemporary industry standards and I look forward to book with CheapOair again.
-
By Ryan
April 08, 2013
Jonathan was very helpful, I was on the phone for a very long time, but he was very attentive and very polite.
-
By Jim
April 08, 2013
I just had to change a ticket booking because of my own mistake. Wallace was excellent in his help in seeing the change all the way through, and even made the additional charges I knew I would have to pay seem at least bearable. I just hope he stays around because I would use CheapOair knowing people like him are in your employee.
-
By Holly
April 08, 2013
To whom it may concern; I am writing to thank your customer service representative, Terrance in his excellent assistance. I had an unfortunate family emergency and needed to cancel my reservation but could not afford to take a loss. He did get me the refund and it was greatly appreciated.
-
By Steve
April 08, 2013
Hi, I gave Wallace a big complicated ticket change request, and he was very polite and patient while he took care of the updates. He did a great job in explaining the options and finalizing the information, double-checking the information to make sure it's accurate, etc. I appreciate his work.
-
By Martha
April 08, 2013
Nehemiah was very kind and very nice and I want to appreciate your company. It is very easy to deal with and I am very happy with the assistance.
-
By Haikel
April 08, 2013
London was very helpful and very kind. I am happy with your company and you guys are best.
-
By Sevrin
April 07, 2013
Just received a call from sarai and I am very appreciative of the call. She answered my question completely and to my satisfaction. I was impressed with her sincerity and I could tell she wanted to make sure I understood everything. Thanks Again.
-
By Valerie
April 07, 2013
I want to compliment the awesome customer service that I received from Christopher. Christopher was patient and informative. He was wonderful and a big help for me.
-
By Denise
April 07, 2013
Crystal was very patient, kind, and professional. I had a very complicated case and Crystal went "that extra mile" to assist me. I also want to thank your management for training our employees to provide such excellent customer service.
-
By Suhad
April 07, 2013
I will do business with CheapOair only because Gilbert dealt with me in very phenomenal manner. Gilbert was outstanding worker and he understood exactly what I wanted.
-
By Doreen
April 07, 2013
Konnor did a wonderful job by saving my money. He was cooperative, very professional and did a great job.
-
By Tyler
April 07, 2013
I want to appreciate the help and good customer service provided by Konnor in booking my ticket. Konnor did a great job and he will continue using us for future reservations.
-
By Lourdes
April 06, 2013
Kirk, I cannot thank you enough for the time, excellent service, and assistance you provided today. I was able to achieve all my travel booking requirements with CheapOair thanks to you.
-
By James
April 06, 2013
Kenzie did a professional job in helping me to retrieve my changed reservation, which has not been sent to me after making a change. She was reassuring and pleasant and waited on the phone until the email with the new reservation had reached me. My faith is somewhat restored in your system thanks to her attitude and efficient handling of my concerns.
-
By Sorab
April 06, 2013
To whom it may concern; my service call with your agent was excellent. My request was handled efficiently and very helpfully. I had asked for various cost options for various departure dates and this was handled very patiently.
-
By Betty
April 06, 2013
Kelsey was excellent in handling my problem. She was very cordial and prompt. She made my booking very pleasant. Thank you so much.
-
By Cheryl
April 06, 2013
Thank you for the assistance provided by your employee Marco. He was very polite. He was very easy to understand. Marco seemed to know how to perform his job well.
-
By Ken
April 06, 2013
Greatly appreciate very professional nature and assistance in obtaining best fare possible. I have used website before and first time talked with customer representative, and am very satisfied with assistance provided.
-
By Lila
April 06, 2013
Thank you Marco for your help in making the above changes to my flight.
-
By Natasha
April 06, 2013
The agent to whom I talked was very nice and helpful throughout the booking. This representative was easy to work with and made it comfortable to book reservation.
-
By Melinda
April 06, 2013
Nehemiah was very efficient. He was wonderful and polite and helped me thoroughly.
-
By Ariana
April 05, 2013
To whom it may concern; Willie provided exceptional customer service today. He took care of my situation in an efficient and timely manner, spoke clearly, and addressed me kindly. My experience was terrifying and I am very grateful for his customer service.
-
By Vanja
April 05, 2013
Dear Willie, thank you so much for your help. Your service was great. Since we never booked our by the online travel company, it was a long hectic morning trying to change all our reservations. You were so helpful and understanding about our situation.
-
By Promod
April 05, 2013
Dear Loren, we spoke a little while ago regarding my booking. Just wanted to say thanks a lot for everything. I was so scared that I booked wrong flight but thanks a lot for helping me out.
-
By Phyllis
April 05, 2013
Kamila, thank you for your wonderful service. Now I have all my information for my trip. The one that I had was incomplete. Thank you again for your very polite service.
-
By Richard
April 05, 2013
To whom it may concern, I just had an excellent customer experience from Norman from your customer service department. I had booked a flight from Shanghai to Los Angeles, except I never had a confirmation except a thank you message for a successful booking. I called the customer number and I was able to reach Norman who patiently explained how something like this might happened.
-
By Linda
April 05, 2013
Thanks to Wallace, we have the flights that we originally wanted. Yesterday, I was told that we could not get the timings that we wanted for the price we wanted. This morning we found them on another airlines and Wallace was able to make the changes. We are so grateful and will use your service again.
-
By Anil
April 05, 2013
Dear Paite, this is to thank you for your assistance regarding my call about my travel plan from Philadelphia to Costa Rica and back. You did your job very well. You were friendly and well informed. I was very satisfied.
-
By Susan
April 05, 2013
Konrad, just wanted to thank you so much for your generous time a patience in making my changes on my flights. I am traveling due to a family crisis and need to return due to my daughter being ill and having to return to work sooner than I had planned. Your kindness was most appreciated, more than you could know.
-
By Beth
April 05, 2013
I MADE MY RESERVATIONS ON YOUR WEBSITE TODAY. IT WAS QUICK, HAD CLEAR INSTRUCTIONS, LOWEST PRICES, AND WAS EASY. THANK YOU SO MUCH.
-
By Kamran
April 05, 2013
Hi Kris, just a note to say that I appreciate your help with correcting my wife's name in two bookings. The call took longer than I expected but it wasn't your fault. I appreciate finishing the job with one phone call only. You were courteous and professional.
-
By Cecile
April 05, 2013
Dear Paite, I would like to thank you for your professionalism and the excellent customer service you provided to me today during our telephone call. As you know, I booked 8 reservations with CheapOair and needed some assistance with some other flights. Your patience and explanation were much appreciated. You have made me a very satisfied customer and one who will recommend CheapOair to my many employees and friends.
-
By Lindsey
April 05, 2013
I am very happy for the service that I received from Josh as he helped me to cancel the reservation and explain the future credit rule properly to me. He provided discount on the cancellation fee. He is a champion in his work.
-
By Omar
April 05, 2013
I want to appreciate Josh's work as he reconfirms my flights and provided all the information that I required. Josh was excellent.
-
By Malota
April 05, 2013
Javoin helped me to cancel my reservation with nominal charges and I want to thank him for this.
-
By Krystin
April 04, 2013
Akiko provided me fantastic and friendly service, helped in changing my booking, and even saved some money. Akiko was very kind, professional, and knowledgeable. I will definitely recommend CheapOair to all my friends and family.
-
By JuSung
April 04, 2013
Thank you for all your help. You have answered my questions and assisted at the best level possible. It was great experience
-
By Prasenjit
April 04, 2013
Good service provided in an efficient manner. Donna did not rush through as she handled my request and got back to me as promised. I am satisfied on the call today. Thanks!
-
By Tonia
April 04, 2013
I am very impressed with the kind of service that Elliott delivered. He was very kind and polite and very understanding.
-
By Peter
April 04, 2013
Your customer service agent was very professional and very patient and helped me in a difficult situation.
-
By Inna
April 04, 2013
Jermy was very helpful & done great job in finding flights with the lower price. I want to appreciate his help and give 10/10.
-
By Sonja
April 04, 2013
Darryl did very good Job & he was patient and I will rate 10+ for him.
-
By Phyllis
April 04, 2013
I want to compliment on the good work of Nehemiah. Nehemiah was courteous, hardworking, & helpful. He is a good worker.
-
By Herbert
April 04, 2013
I called up because of schedule change in my booking with 15hrs layover but Josh helped me to get fix the problem in professional manner.
-
By Evelyn
April 04, 2013
Representative helped me throughout and was very co-operative and I want to compliment the way she worked for me in booking cancelation.
-
By Carrie
April 04, 2013
I want to thank Elle for reserving my seats. Elle had done great job by providing such a smooth service.
-
By Carolyn
April 04, 2013
I made a booking but selected alternate option with incorrect date & booked hotel. However, when I checked the booking & realized my return date is incorrect. I want to thank Randal as well as Amos for providing resolution. Randal took his time to provide all information and Amos done excellent job.
-
By Alice
April 04, 2013
Gilbert was wonderful, prompt and has professional attitude. I will choose CheapOair and your service for future reservations because of Gilbert, as he was perfect and very helpful.
-
By Jean
April 04, 2013
Irving took time to give best possible resolution, but he was polite & pleasant which I liked in him. He was very knowledgeable.
-
By Cali
April 04, 2013
Jermey done excellent work & he was very helpful. He took out his time to provide the resolution and explain step by step for the process of refund.
-
By Amirali
April 04, 2013
I am very happy from the service offered by Aisha and every time I get excellent service from CheapOair. My experience was very good and all agents are supportive as well as helpful. I am very much satisfied.
-
By Tourkia
April 04, 2013
Clifford is a gem, he must give some training to other customer service representatives, and he must help them how to handle customers. Clifford was so patient, so polite and helped me thoroughly.
-
By Maryla
April 03, 2013
Hello Herman, I really appreciate your help and "going the extra mile" to assist me. We were in a difficult situation and you helped us very much. My husband and I purchase tickets through your agency quite often and having an experience with great customer service, which you have offered, we will continue to do so.
-
By Wilson
April 03, 2013
Marco, I want to thank you for helping me with my travel arrangements. Your professionalism and attention to detail was above and began normal customer service. I hope that our superiors appreciate your efforts. The kind of service you provided is rare these days and you are an example of what everyone should be doing!
-
By Shin
April 03, 2013
Dear Leonard, I am deeply moved by your customer service for more than a hour through the phone call and follow up mail like this. Your service just made me a royal customer for CheapOair and I will definitely sure you are the great asset to your company.
-
By Julie
April 02, 2013
Hi Jeffery, thank you so much for all your help with our bookings. You were very kind and patient in answering all my questions, and worked hard to get us the best rate possible! I also appreciate all the 'tips' you have given me!
-
By Drenda
April 02, 2013
Jeffery was very helpful and so kind and patient. He is a great asset to your company. Businesses need more employees like him. He even called me back when he said he would. I am looking forward to my upcoming trip and I know we will have a great time.
-
By Libby
April 01, 2013
Thank you so much for your help! You were awesome and were able to meet my needs! Looking forward in planning our family summer vacations with you all!
-
By Jasna
April 01, 2013
I just want to tell you that I have such a good experience with you. You were very polite and very helpful to me. I can give 10+ that is how good you where with me. Thank you Johnathan, you were wonderful.
-
By Kristin
May 13, 2013
I just received a phone call from Lisa asking about my experience with CheapOair and I have to say no other company calls for follow up! I appreciated the call and that is why I continue to use your website. I love CheapOair website because it is easy to use and has the best pricing on flights. I have booked 6 flights this year alone and I still have at least 5 more to book over the next couple of months, and I will absolutely be booking them with CheapOair. Thank you!
-
By Connie
May 13, 2013
I called to request help with an error in my flight dates. I was lucky enough to be connected with Emanuel. I explained that I was meeting a man in Texas that I had dated 35 years ago, and this trip was very important. Emanuel was so helpful and informative, and worked at getting the flights I needed. He was very polite, efficient, and understanding. He is an excellent and valuable employee. I cannot thank him enough for the effort he put in helping me.
-
By Ramesh
May 13, 2013
I would like to express my heartfelt appreciation for the great service provided by Daxton today. I felt pleasant and comfortable speaking to him over my business. He has a genuine interest in the customers well being. He is one of the best customer care professional I have ever interacted. He thoroughly understands the customer's needs and situation and tries his best to help with utmost sincerity. Daxton, your attitude, and dedication in what you do will take you to heights! Also, I would like to appreciate the great service provided by CheapOair. I will continue to be your customer and will always recommend to my friends and relatives.
-
By Amber
May 13, 2013
Dear Carmelo, your help was greatly appreciated today. I was very satisfied with the level of service you gave. I appreciate your efforts of going beyond and helping me solve the problem with all three of my bookings. You put my mind at ease and now I am fully booked up and ready to fly in two weeks time. I always book with CheapOair and I will continue to use your website in response to your help.
-
By Farrell
May 13, 2013
My father in law died, due to which, I need to cancel the trip and agent Jalen assisted me in a very professional manner.
-
By Clarence
May 13, 2013
Aisha was nice and patient and I appreciate the assistance provided by her.
-
By Joyce
May 13, 2013
Dwight was simply wonderful. He was nice, kind and patient and I appreciate the service a lot.
-
By Richard
May 13, 2013
London helped me to book the flights for my upcoming trip with the cheapest option.
-
By Dangtran
May 12, 2013
I received extremely helpful and professional services from your customer service agent. He is very kind and patient answering all questions about our next international trip and explaining me about change of airline on the departure day. This is a perfect example of outstanding customer service that customers expects, which unfortunately do not happen very often nowadays, especially over the phone.
-
By William
May 12, 2013
I believe the service I received from Cali was top-notch. She did an excellent job of explaining what was being changed and confirming my wishes.
-
By Jianming
May 12, 2013
Hi Cali, I really appreciate your service. Also, I will definitely be CheapOair's future customer through your thoughtful service and caring to my booking. I will also promote your service and CheapOair to my colleagues and friends. As I am teaching online business, I will promote CheapOair service to my students as well. Thanks!
-
By Jerry
May 12, 2013
I want to take the time to express my sincere appreciation and thanks to one of your dedicated and hardworking employees, Alina. She took extremely good care of my urgent requirement to change my mother-in-law's tickets. She is a very valuable asset to your organization. Please thank her for me.
-
By Aqeelah
May 12, 2013
Dear Catherine, thank you for your service, you've been very helpful to me as a customer & this encourage me to keep my future reservations with CheapOair.
-
By Chris
May 12, 2013
Hi Maurice, you were excellent and very helpful. The company needs more workers like you. Good job. I am a very satisfied customer.
-
By Kseniya
May 12, 2013
I appreciate the help by Maurice, provided to me today. He exceeded my expectations and was able to find me a connecting flight arriving and departing from the same airport.
-
By Heather
May 12, 2013
Dear Maurice, thank you very much for your kind assistance with booking our flight. You were most professional and courteous; a real pleasure to work with. I appreciate very much the time you took to issue the tickets and confirmation numbers.
-
By John
May 12, 2013
Braeden did excellent job made it easy for me. I am so happy with his services. He took care of airline & fixed all problems. So thank you, he went beyond expectation. It is easy to complaint but hard to appreciate so thanks a lot.
-
By Jose
May 12, 2013
I am happy to get my seat assignment and the information from Sam. Sam was very professional.
-
By Marina
May 12, 2013
I am happy with the way Randal assisted me to get the seat assignment.
-
By Maureen
May 11, 2013
Hi Darin, thank you so much for all your help in getting my friends onto not only the route I need them to take, but also with seats together and afternoon flights. You were extremely helpful and I deeply appreciate your assistance and everything you did.
-
By James
May 11, 2013
I am very much impressed with the customer service skill of Jayson. He was fantastic, helpful, and very professional.
-
By James
May 11, 2013
I had a good experience with Evelyn. Evelyn was extremely helpful and professional. I will continue using you for future travel.
-
By Vahid
May 10, 2013
Dear Kasey, it was great talking to you and thanks to the changes you have done, the service was perfect. Excellent job!
-
By Roods
May 10, 2013
I would like to say that Jayda was wonderful. As I am a senior, but she understood me very clearly and she was very patient and amazing.
-
By Rajani
May 10, 2013
Hi Dwight, thanks for the great customer service for helping me with the name spelling error. Also for helping with seat selection so I could sit beside my daughter. She has been away for 1 year, studying in college, and travelling sitting beside her means a lot to me. Thank you for making that possible. Please keep up with the great customer service.
-
By Sarah
May 10, 2013
Wallace, you were wonderful, efficient and helped me tremendously with the error that occurred.
-
By Anita
May 10, 2013
This is my first time making reservations for a flight. Zachary was very helpful to me; he was very patient and polite and wanted to make sure that all of my questions had been answered to my delight. I thank Zachary and CheapOair very much and I would highly recommend the service.
-
By Alice
May 10, 2013
Hi Olivia, I really appreciate your help in providing me the seats next to each other. I am very happy with the assistance provided by you. You are fantastic and excellent.
-
By Bob
May 10, 2013
Hi Terrance, I just wanted to thank you for your great customer service in helping me with my flight change. Please keep up the good work.
-
By Manny
May 10, 2013
To CheapOair, Terrance did a phenomenal job! He helped me with all my troubles and got everything done for me. He really went the extra mile for me by helping me find the right ticket at the right price.
-
By Kim
May 10, 2013
I spoke to Kris on the phone about a booking I had made online. I had made an error but he was so very polite and understanding. It was a relief to have someone like him to talk to unlike the other company I had unfortunately booked. Thank you, Kris.
-
By Shirley
May 10, 2013
Hi Kris, we were just talking to you and you have been very helpful with getting us all settled with our travels. You have been especially patient with us as we are new with this computer. You took your time with us and acted like a superman to guide us in the right direction. We are 100% satisfied with the service provided. Once again, thank you so much for everything.
-
By Amelia
May 10, 2013
Kris was extremely helpful with assisting me and ensuring that I was fully satisfied. He was able to help me immediately by resolving a charge, issuing me a refund, and helping me book the seats. Kris was great! 10 on 10! Thanks!
-
By Marianne
May 10, 2013
Elle was wonderful & outstanding and I will make my future bookings only with CheapOair.
-
By Kenya
May 10, 2013
Randal was great help, he was quick to understand the problem & I am satisfied with the customer service.
-
By Naomi
May 10, 2013
Dear Catherine, I was very grateful for your help with the changing of my tickets so that I could return to Australia recently. I want you to know how good it was that I got back. After 35 hrs travel time I was able to spend 5 hours with my mum in which time I was able to say "thank you " to her for all that she had given me and that I just wanted her to have a well deserved rest. Thanks for your help throughout. I could be with my mom in her last time.
-
By Andrea
May 10, 2013
I appreciate your help so very much. You really helped me in a tight spot. I am not clear as to how I am supposed to, "Share a feedback", but if I were to rate your services; they would be a 10/10, leaving me satisfied with your services. I cannot thank you enough!
-
By Jared
May 10, 2013
Randal was great help, he was quick to understand the problem and provide the resolution in nick of time.
-
By Sandra
May 10, 2013
Irving was best ever agent I came across and he was marvelous. I am happy with service from Irving.
-
By Christophe
May 10, 2013
Maxwell was fantastic and great help; he provided all information regarding my flight information.
-
By Sarah
May 10, 2013
Jalen was very good. She helped me deal with my booking and resolved all my queries.
-
By Brad
May 9, 2013

I assisted my 87-year old father-in-law to book a flight and mistakenly selected a return flight that was much too late for him to travel. I called CheapOair within minutes of the booking; it became obvious that it was an extremely busy evening. Despite your staff having to address back-to-back calls for service, I was fortunate to connect with customer service agent, Darin. Darin was first, very pleasant to deal with and understanding of my error. Secondly, he was very quick to assist in correcting my mistake. Third, he was sensitive that the changes that were being undertaken by the airlines, would take about 15-20 minutes. He obtained my call back number and just as promised, called back once the changes had been finalized. Finally, Darin also negotiated the best rate with airline to minimize the fare-adjustment expense without incurring a change penalty. Darin is an outstanding employee who exemplified ideal customer service. I would appreciate it if you would ensure my thanks to him.
-
By Mengdy
May 9, 2013
I am very satisfied with the customer service provided. Samuel in particular, has provided us with an exceptional customer service. He was very patient and helpful. Initially, we were calling to cancel a flight because we ran into some problems.... but with the help of Samuel, we ended up booking flights for not only 1, but 9 other travelers. It was one of the best service experiences I've ever had.
-
By Robinson
May 9, 2013
To whom it concerns; this is to inform you that after going through the ticket booking process, Vivienne is the one who made a difference among all those I talked to. This is the type of staff a company needs to keep. She felt our needs and treated them like her own. If I was to rate her performance, I would give her a 10-10 without a doubt.
-
By Ward
May 9, 2013
Vidhi was professional, kind, knowledgeable and very helpful. I will definitely recommend your services to all my friends and family, as I am very happy with the whole process.
-
By Afroze
May 9, 2013
I would like to recognize Maritza for exceptional service that she provided today in handling an issue with my booking. Maritza went beyond to rectify the situation was able to provide a solution. I would like to thank you and your team for all the assistance and appreciate the help you have provided today.
-
By Steven
May 9, 2013
I just chatted with Dejah. If she isn't the Employee of the Month, she should be!!! What a marvelous lady she is!! She went above and beyond to help me out!!! I will come back to CheapOair just because of her. Thank you Dejah!!!
-
By Carolyn
May 9, 2013
Carmelo, you were very helpful when I needed to change something on the itinerary. You were courteous and patient. Thank you. I will refer friends to this website when booking travel arrangements.
-
By Melveen
May 9, 2013
Thank you Odell for all your help with the Cancun trip. I appreciate the time and effort that you put into getting us a flight at the price I wanted. You were patient and you listened to me. Thanks for a wonderful customer service!
-
By Eleanor
May 9, 2013
Carmelo, thank you for your help. You helped very much to get the seating situation solved for all four flights. Seating decisions are very important for smooth comfortable flights. Again, thank you very much.
-
By Zekail
May 9, 2013
Aisha provided answers for my queries. I am really happy from her.
-
By Lorraine
May 9, 2013
Jalen answered all my queries. I am happy with the way Jalen took care of my booking.
-
By Jamie
May 9, 2013
Emery was helpful and delivered excellent customer service. I appreciate the service and assistance provided in changing my flight schedule.
-
By David
May 9, 2013
I want to compliment Emery for help and assistance provided in changing my flight timings. Emery was professional and excellent
-
By John
May 8, 2013
Mark was very professional, helpful and had wonderful communication skills. This was the first call in a long time, which had made my day.
-
By Cynthia
May 8, 2013
Just chatted with Javier. He was very courteous and professionally handled and resolved my questions.
-
By Geri
May 8, 2013
I had great flights and encountered no problems. The rates were affordable and Lisa was very polite. Thank you.
-
By James
May 8, 2013
Lillie was absolutely amazing and helpful and because of her, I would book with you again.
-
By Jane
May 8, 2013
I was overwhelmed with the services and the help offered by Eliana. She is commendable and my concern was solved with the best possible resolution.
-
By Janet
May 8, 2013
I was happy with the way Vince had assisted me. Vince was helpful, patient, and nice to work with.
-
By Susan
May 8, 2013
Thank you all, especially representative Donde who assisted me in booking a last minute, emergent flight for my husband. Everyone was helpful and kind. It is so nice to see such exceptional customer service still exists. I appreciate all your efforts. That is why we keep coming back to your company for our travel needs.
-
By Zaneta
May 8, 2013
Hello, I am writing you this to express my experience today that was exceptional thanks to Hobert. He not just answered all my questions but also stayed overtime just to find flight which best suited my needs. All this made me very happy customer willing to use your site for future travels. Thank you.
-
By Stanley
May 8, 2013
I was satisfied with the service offered by Hobert. I will come back to CheapOair for my Hotel booking too.
-
By Gordon
May 8, 2013
I am very pleased with the hard work of Dwight & because of Dwight's excellent customer service I will make my future booking with you only.
-
By NE
May 8, 2013
Aisha was great help and did everything to provide resolution.
-
By Amand
May7, 2013
Hi Georgina, thank you for your assistance today. You were very fast and accurate with the information I needed. You were pleasant and understood what I was looking for. This is why I book with CheapOair, because of employees like you! Thanks.
-
By Ardath
May 7, 2013
Dear CheapOair, I had to call your customer service today due to a schedule change to my flight, which I brought me from Malaga, Spain to JFK, then shipped me back to Paris before finally landing me in my final destination - Los Angeles! Katherine was so helpful in not only rectifying this rather too interesting flight path, and also confirm the availability of my initial flight path several ways online, but to call and confirm with the airline. I truly appreciate her professionalism.
-
By Ronnie
May7, 2013
I would like to thank Kasen for the exception service that he had provided me. I really appreciate the patience in helping me booked our flights. He did a very good job. I will buy my tickets again from CheapOair in the near future and will even recommend them to others.
-
By Earl
May 7, 2013
I am very much satisfied with Irving as well as other agent's customer service. You have excellent customer service representatives.
-
By Susitha
May7, 2013
Irving was very good in his work and very helpful. I had already spoken to couple of agent earlier but Irving was BEST.
-
By George
May 7, 2013
I am very much pleased with Eugene customer service and he was excellent.
-
By Andrea
May7, 2013
Eliana was great and was very helpful in order to provide the information.
-
By Helen
May 7, 2013
I am very happy with the fare, flights and with the customer service offered by Darryl.
-
By Lorraine
May7, 2013
Darryl was too professional and that’s what I liked in him. I am pleased with the customer service offered by him.
-
By Paul
May 7, 2013
I am satisfied with Darryl's customer service and I will recommend to his friends and family members.
-
By Jeanies
May7, 2013
Archie was wonderful and quick to resolve her query.
-
By Maria
May 7, 2013
I was not able to access the website, however then called CheapOair, and spoke to Aisha. Aisha was so helpful and patient.
-
By John
May7, 2013
Lilly did an excellent job. She helped me a lot and did a fantastic job. She is good.
-
By Douglas
May 6, 2013
Dear Harriet, I am extremely grateful for the excellent customer service rendered by you earlier today. This morning I bought flights in 3 different bookings and 1 rental car reservation. I was very pleased with the flight bookings, but I had a problem with the car reservation, which you took care of efficiently, professionally with a very pro-customer service attitude. Your high caliber of customer service has made me a CheapOair customer for life - I mean it!
-
By William
May6, 2013
I just wanted to say thank you for an awesome experience for my son. He traveled from Southern Virginia back home to Hawaii. Your services provided a smooth and enjoyable trip back home for my son. It was hassle free. The fact that once he checked his luggage and did not need to retrieve and re-check them back in at each stop relieved a lot of unwanted stress. Thank you, again.
-
By James
May 6, 2013
I called CheapOair and got connected to Craig. He gave me all the correct answers like baggage allowance etc & I would like to say that he is good employee & I appreciate good service from your company.
-
By Claudia
May6, 2013
To whom it may concern, I forgot the name of the agent but I would like not only thank her but let her superiors know what an outstanding employee she is! She took the time to not only research the problem but also intelligently explain to. Thank you for reviewing this problem with so much professionalism. I was very skeptical at first. I must say the woman that handled my issue was above reproach. I wish I could talk to her supervisor, she did an excellent job. It was not an easy situation, which took a lot of time but she kept everything professional.
-
By Lois
May 6, 2013
Vivienne was very helpful. She helped me save some money, which I appreciate. I have used your company in the past as well and always found the customer service very good.
-
By Petroski
May6, 2013
Jalen was very nice and helpful. I had no problem dealing with Jalen and I am very satisfied with the service given.
-
By Lois
May 6, 2013
Hobert was very helpful and patient and did not place me on hold at all which was a relief.
-
By Emma
May6, 2013
Dwight was very good and very helpful and helped me very patiently.
-
By Robert
May 6, 2013
Clifford was very nice and patient and was very efficient and professional.
-
By Zana
May5, 2013
I found Eliana helpful and friendly, I will definitely reconfirm the flights for her.
-
By Riyad
May 5, 2013
I am very happy by the services provided to me by Eliana; she helped me in booking the flights as per my requirement, on top of it, with the best price.
-
By Suzanne
May 5, 2013
Sam was very helpful and patient; he found the best flights with lowest and booked my trip.
-
By Darren
May 5, 2013
I am very satisfied with Irving's Customer service; she is wonderful and is great at her job.
-
By Hardik
May 5, 2013
I would like to thank Aisha, for handling situations in a professional manner. I would also commend the way she treats her customer.
-
By Russell
May 5, 2013
Thank You, Dwight for everything that you did to help me, you are excellent at your work. Keep it up.
-
By William
May 5, 2013
This is the first time that I have used your service. I purchased a one-way flight for my mom. I appreciate the simple and user friendly format and ease of use, with great navigation and relevant useful information. You have gained a loyal customer.
-
By Cheow
May 5, 2013
Thank You, Elliott for everything that you did to help me, you are excellent at your work. Keep it up.
-
By Robert
May 5, 2013
Sam was very helpful and polite over the call. I would appreciate his skills.
-
By Patricia
May5, 2013
I appreciate the assistance provided to me by Irving, he was patient and polite, and it was great talking to him.
-
By Enaz
May 5, 2013
Hi there, thank you very much. I highly appreciate the customer service that you have and I am so happy after calling. My questions have been answered professionally with high quality of communication skills. I will be glad to encourage my friends to deal with your company. Thanks for your high quality customer service.
-
By Rick
May 5, 2013
I was impressed with your professional attitude and quick turnaround when I needed to change my flight time. I appreciate the fact that you were very courteous, even when I complained about the price increase. I will use CheapOair next time, thanks to you.
-
By Claudette
May 4, 2013
I had a little problem with my tickets and your agent, but Verba proved to be a huge help in solving my problem. She was prompt, polite, and efficient and solved my problem with great ease. It is great to find such help, after stressful long trips.
-
By Nayer
May 4, 2013
I would like to thank Marco, for the great service that has been offered by him. It’s just because of him, that I am looking forward to book more tickets from your company. Thank You.
-
By Benjamin
May 4, 2013
Emery was very helpful, efficient, and wonderful. Thank you for such great service offered from your end.
-
By Bidhan
May 4, 2013
Catherine knows how to deal with customers and how to please them with your service. She was outstanding and I would like to thank her for all the help she gave me.
-
By Alexander
May 4, 2013
Edited- Georgina helped me in changing my flight in an emergency; I would like to thank her for the same. This helped me a lot.
-
By LaTonya
May 3, 2013
Sarai was very efficient and knowledgeable and took care of all my needs with ease. I would rate her customer service skills on a scale of 1 to 10, with 10 being the highest as 10 and it is only because of her, I will be using the service again.
-
By Tina
May 3, 2013
Anson was very helpful and at the same time very patient too. She resolved my issue fast; I would like to thank her for the assistance she gave me.
-
By Frank
May 3, 2013
Marco was very courteous and helpful in handling my flight change; I
appreciate his level of professionalism.
-
By Barry
May 3, 2013
Eden was extremely helpful, very patient and very kind and I could not ask for better assistance.
-
By Larry
May 3, 2013
Nehemiah was very helpful and made sure to answer all my queries.
-
By Pam
May 3, 2013
Philip gave me an amazing service today; throughout the call, he was extremely thorough and polite. He helped me in booking a secure flight for my daughter and a very reasonable fare. Thank you, sincerely.
-
By Michelle
May 3, 2013
I am impressed with the wonderful customer service that I got from Eugene.
-
By Cecilia
May 3, 2013
After booking my flight to Paris, I was almost three seats away from my husband who needs assistance on taking his pills. I had a talk with Dexten, who helped me in changing my seats and gave us a nice seat together. He was very accommodating and patience. Thank You, Dexten.
-
By TMS
May 2, 2013
Thank you for your patience and helpfulness! You gave excellent customer service and went beyond what was required. I will use the services again in the future.
-
By Daniel
May 2, 2013
It was great booking my flight with CheapOair. Your executive Lisa followed up with a personal call to ensure my satisfaction with your service.
-
By Kathy
May 2, 2013
Eugene was very helpful and I am very much satisfied with the way he helped and showed full dedication while talking to me. I am very satisfied with his service.
-
By Jeff
May 2, 2013
It was quick and easy booking with CheapOair and it was the only site that had tickets for the flight I needed. Booking from here was not only reasonable, but also hassle free as I got to talk to a customer service executive who assist me with a few questions I had about the hotel. I got a chance to talk to Sally, who was very friendly and helpful. I look forward to book my next vacation package with you.
-
By Marlene
May 2, 2013
I would like to commend the excellent service provided by you in answering my questions and cancelling my flight.
-
By Wayne
May 2, 2013
With CheapOair, I got the best deal and the cheapest flight for my trip to New York. I would like to thank Lisa for her assistance; she followed up to know how satisfied I was with CheapOair and told me that I will receive a voucher for my Future Trip. Thanks again.
-
By Maurice
May 2, 2013
I was quite satisfied with the services offered by CheapOair. I got what I was looking for and there were no hidden costs - well done. Lisa was quite clear and customer friendly; she is surely an asset to the company.
-
By Alana
May 2, 2013
I had to book multiple city flights; Aurelius was very cordial and helped me getting my flights done. Kudos, for having such an excellent employee.
-
By Amal
May 1, 2013
I appreciate so much for your great help to change my ticket. I'm very touched and impressed by the patience and understanding you showed in this matter. I will definitely recommend CheapoAir to my friends because I'm so impressed about the wonderful and helpful staff they have. Thank you so much for your help and patience.
-
By Hector
May 1, 2013
I am very happy with the quality of service I received from Loren. I will surely use your service again.
-
By Brett
May 1, 2013
Miss Anson was extremely helpful and quick answering my questions. I appreciated her help for rebooking my flight today!
-
By Janice
May 1, 2013
I was really happy with the service offered by Maxwell. Maxwell was very helpful and courteous.
-
By Dennise
May 1, 2013
Irving was very helpful and wanted to say Thanks to irving for providing such a excellent customer service.
-
By Rena
May 1, 2013
Vince was excellent, very nice & helpful and full of patience. He did a great job.
-
By George
May 1, 2013
I was really impressed with Archie Bailey. He was great, quick, polite & courteous.
-
By Dalia
May 1, 2013
Vince was an extraordinary customer service rep and he was amazing.
-
By Medardo
May 1, 2013
I wanted to compliment on the service offered by Allie Porter. Allie was a magnificent agent and too good.
-
By Olive A. Davis
May 1, 2013
This was my first time using Cheapoair and I loved it. Lisa was very kind and helpful. I've already told all my friends about it and will definitely use it again in the near future.
-
By Linden
May 1, 2013
I had an issue with the booking made on the webiste but Konrad took care of it and made the changes as per my needs. I wanted to appreciate the knowledge and skills that Konrad possess.
-
By Shaquitaa
January 31, 2012
I am very happy with CheapOair services and will continue to use CheapOair in future. Gail was very patient & helpful.
-
By Douglas
January 31, 2012
Jarret was very helpful and courteous and solved my query within seconds. I appreciate his professionalism.
-
By Jody
January 31, 2012
My telephone agent named Franklin was a terrific service provider. Thanks.
-
By John
January 31, 2012
Always the very best service ever with Cheapo Air THANK YOU!!!
-
By Mary
January 31, 2012
Dear Chance: we got our visas and do not need to change our flight to China. Thank you very much for your help. You are a very gracious customer service representative and cheapoair is lucky to have you. Please feel free to share this with your supervisor.
-
By Jodi
January 31, 2012
Hi Atherton! I see your email. Thank you very much for all your help. You are wonderful to deal with. Many Thanks again and have a great day!
-
By Jane
January 31, 2012
Karlee was patient, listened to me properly and understood my concern. I had lot of issues with the reservation and initially wanted to cancel. Karlee had all the information that was needed and had very efficient way of making me understand as to how we will go about getting the issue resolved.
-
By Judit
January 31, 2012
Hi, just booked my flight with CheapOair online services and had a great experience with Akiko. She was meticulous,courteous and kind. I had a complicated booking with children and different departures. She helped me through it wonderfully. Thank you.
-
By Tiffany
January 30, 2012
Karen was such a big help in following up with my experience on the app. I think this is such a wonderful addition, as well as a great shopping experience. Thank you.
-
By John
January 30, 2012
Moiz was very patient and helpful. I had few different requirements and Moiz handled them with ease.
-
By Adina
January 30, 2012
I impressed with the service provided by MARV. I called to get the seat assignments and wanted to get some info about the infant I was traveling with. Marv was Polite, courteous and really Professional. I will book with CheapOair again because of "MARV".
-
By Chris
January 30, 2012
To Whom It May Concern - I just got off the phone with Lavina from your New York office, and wanted to let you know that she was exceedingly helpful with my needs. I was hoping to fly with my girlfriend on the same outbound flight to our location, while coming back on different flights. She was able to find a number of flights that worked for us, all while keeping it in our price, all very quickly. Thanks.
-
By Barabara
January 29, 2012
I want to appreciate Cory for the service that he provided me. I called for a name change, and Cory did everything he could have done, and I am very happy with the service provided. It's been a good experience contacting cheapoair customer service.
-
By Amy
January 29, 2012
I want to give commendations for the excellent and astute service provided to me today by Susie in Personal Service for my reservation bookings. She was consistently courteous, very clear in how she communicated, very patient and quite helpful in assisting me to get the best deal. It was a pleasure to deal with her.
-
By Christine
January 29, 2012
Dennis, Thank you so much! Your customer service was amazing today! I am so grateful for your assistance. I will be definitely be using cheapo air again knowing that you customer service was so wonderful. I am very impressed with how responsive you were to my typographical error. Everything looks good.
-
By Jane
January 29, 2012
I called to book a reservation. I am extremely happy to have been assisted so diligently by Ethan. I faced lot of problems online as I am not an internet savvy. Ethan showed immense patience and was very polite, courteous and helpful.
-
By Adam
January 29, 2012
Merlin was very helpful and I appreciate the help provided by him. Due to this wonderful customer service, I will buy more from Cheapoair.
-
By Iva
January 27, 2012
I would like to thank you for your help with changing my reservation. I really appreciate all the time and extra effort you put into finding a new flight arrangement for me. I will definitely recommend using Cheapoair to my friends and family.
-
By Manuela
January 27, 2012
To Whom It May Concern, I just wanted to send a message expressing my gratitude for the
excellent service that Calvin provided to me in rectifying an error in my original booking with Cheapoair done by another customer service representative. He delivered on his promise to remedy the situation and he was very professional and calm at all times despite my sometimes agitated state, as you could imagine after being told last minute that my international flight had been cancelled the day before I was supposed to travel due to a name misspelling (I had been trying to coordinate with the company for weeks to fix the issue, and final, Calvin was the one that resolved the issue for us). Because of Calvin's excellent service, we will continue to use CheapoAir for booking our international air travel as we have on multiple occasions in the recent past. Such excellent service should be recognized and rewarded in my opinion. Thank you Calvin at Cheap o Air!!
-
By Hontsing
January 27, 2012
Dear Rusty: Thanks so very much for your very excellent services!! We really appreciated it! I am still very busy taking care of other bookings right now, therefore, I am unable to say very much in words to thank you this very moment. However, I'll remember your excellent quality of services "forever" and will get back to you whenever I need your services.
-
By Mickey
January 26, 2012
It was quick and easy.
-
By Ray
January 25, 2012
Tonight I had the pleasure of being treated with a professional manner and integrity. I was able to obtain this by simply speaking to a man named Germain. He did advise me that I am of silver status member with Cheapoair and that it is very possible to advance to gold elite member. In conclusion I am very pleased with his service to me, therefore I will tell all my friends about how good Cheapoair is to me and my family. Thank You.
-
By Melissa
January 24, 2012
I highly appreciate the customer service provided to me by Olympia. She was very helpful and nice. She handled all our queries very calmly. I will come back because of Olympia's earnest effort. Good job!!!
-
By Linda
January 24, 2012
Good afternoon, I just wanted to drop you a note to tell you what a wonderful agent you have. Silas is a real asset to your organization; he is very pleasant and has an understanding of your business and what needs to be done. It is not always the case when a person has made a mistake on forms he understood the urgency of getting my paperwork done correctly and in a timely manner.
-
By Shahrzad
January 24, 2012
Best customer service ever. I booked a flight ticket online and there was a mistake on the return date. Supervisor Gemain did his best to solve the problem; he was really nice and friendly. I had the best experience with this site and I absolutely recommend it to others.
-
By Sharon
January 24, 2012
I am a first time customer with cheapOair and I am very happy with the service offered by Annora. She is outstanding and provided best customer service.
-
By Kim
January 24, 2012
Kasimir is outstanding, great and the best in customer service. I was really upset, I made a name error and fixing the name is not an easy job on an airline ticket but Kasimir made this whole conversation a memorable one.
-
By Inman
January 24, 2012
Rusty was polite and went beyond my expectations.
-
By Leora
January 23, 2012
I was totally delighted with the way I was assisted by Mabel. I can't stop myself praising Mabel for her good work & being so helpful when I was annoyed with a ticketing issue. I will always use CheapOair along with referring my friends as well.
-
By Gina
January 23, 2012
If I have to comeback it would be for Evan's earnest effort.
-
By Melvin
January 23, 2012
To Whom It May Concern, I would like you to know that we just purchased thirteen tickets for a group flying from Cincinnati to Banjul, The Gambia. This is a university course, Health Care and Health Policy in The Gambia, where we take students in health-related fields (e.g., nursing) to learn about the health-care system in The Gambia. To say the least, arranging and paying for flights is almost always a challenging experience. However, I must say that our experience with Benny at Cheapoair was one of my most positive. He was patient, courteous and helped us make arrangements that no other on-line organization came close to providing. Regarding our reservations, we had some questions and Benny responded quickly and fully to each of them. Given this year's experience with Benny, I am sure we will be returning to Cheapoair next year. Best wishes.
-
By Bernie
January 23, 2012
Estafan: I was having trouble making a booking this morning to Africa. I was ready to give up on my trip. You spent a lot of time and you did you best to find me an accommodating flight with few layovers at a great price. Thank you for all the time and spending nearly forty minutes ensuring that the details of the flights were taken care of and all legs were confirmed. All flights were coming up unavailable even though they were listed. You're an asset to the company and your offered your assurance that we would find a flight schedule to fit my plans and you did. Thank you for taking care of the details. You are professional and kind.
-
By Rod
January 23, 2012
Just booked a flight from SJT to Manila Philippines. It was very easy and understanding. Thanks and will let you know how the remainder of the trip went. Thanks Again Cheapoair.
-
By Darell
January 23, 2012
I've used cheapoair twice both times I had the best customer service and pricing. You're the place that I'll always use. Customers for life keep up the great service.
-
By Wandalyn
January 23, 2012
I just wanted to send a very great thanks and appreciation to Raymond. His Customer Service is fantastic; he is very pleasant to deal with. I have booked two flights with him as well as hotel reservation and he has been outstanding.
-
By Martine
January 22, 2012
Valentina was very helpful & patient, she was wonderful with her product knowledge. And I will book again with CheapOair because of the way she took care of things.
-
By Patricia
January 22, 2012
I am extremely happy with Sydney for the excellent Customer Service. Sydney was very polite, courteous and helpful in rectifying the incorrect flights.
-
By Lena
January 22, 2012
Rusty is awesome, exceptionally helpful. It was a very good experience talking with him. He is very knowledgeable and must get some kind of consideration at his job.
-
By Noha
January 22, 2012
Carl was very patient and worked very hard to provide the best resolution to my query. As there was a VISA problem for one of the passengers, Carl assisted in every possible way that he could. I also appreciate whoever trained Carl for the service.
-
By Temple
January 22, 2012
Kingsley was a lot of help for me and he is wonderful with his product knowledge.
-
By Jakic
January 22, 2012
Derry was exceptionally helpful, very knowledgeable, very courteous and was overall wonderful. He is an asset to your organization and you should have more reps like him.
-
By Steve
January 22, 2012
Special thanks to Benny, he was patient and tried many avenues to find us the right ticket. He went beyond my expectations.
-
By Jane
January 22, 2012
I am so impressed with your customer service and I want to appreciate your training team as well.
-
By Lazime
January 21, 2012
Thank you for your assistance tonight, without your help I would have never booked a flight. I think cheap o air is the best out there. And I will continue to be a loyal customer. Thank you and wishing you and the company all the best.
-
By Micheal
January 18, 2012
To Whom It May Concern, I feel compelled to send this e-mail based on the EXCELLENT service I received today from Raymond. There was a glitch in getting a ticket issued for a very close loved one in my life and I responded with a high level of frustration, which Raymond understood and worked diligently through the process with me to get this person ticketed. "Thank You", Raymond, if I could buy you a drink or Dinner I would.
-
By Rose
January 17, 2012
I am very happy and satisfied with the assistance provided by Jordan. Jordan was Super, He was excellent and he went beyond my expectation in making the reservation and he was very patient during the call.
-
By Prashanth
January 17, 2012
Good customer service and good website. Easy to use.
-
By Fannie
January 17, 2012
I am very pleased with the tone and professionalism of Shirlee. I am not very easy to deal with however; Shirlee was patient enough to assist me with all due respect and courtesy. Great Work Shirlee!
-
By John
January 16, 2012
Sydney was very helpful and professional; Working with her is a nice experience and will surely come back and recommend all my friends and family to use your website.
-
By Wendy
January 16, 2012
I am very happy and it was an immense pleasure to speak to Sterling. Sterling is very knowledgeable, very courteous and I am extremely satisfied.
-
By Sheila
January 16, 2012
My experience with CheapOair has been easy and fast. I always get the best bang for my dollars... all around great. I fly frequently to Las Vegas and I have always been able to get the best tickets available.
-
By Kenneth
January 15, 2012
REPR NANETTE WAS VERY PROFESSIONAL AND COURTEOUS AND SHE SHOULD BE GIVEN A RECOGNITION FOR HER WORK.
-
By Karen
January 15, 2012
We got very good rates for 5 of us to fly to San Jose from Detroit and back during Christmas/New Year's! Thank you Cheap-o-air and Sally for contacting us! No problems with you!
-
By John
January 15, 2012
I am very happy and satisfied with the assistance provided by Katrina. Your Higher Management should know about this and should be Proud of having Katrina in your company. And last but not the least I will keep using CheapOair and will also recommend it to my friends and family.
-
By Tawnee
January 15, 2012
Nicholas was very courteous and answered my query and he was very professional as well.
-
By Claire
January 15, 2012
I was just helped by Jayda with the online chat option to book a ticket and would like to compliment her on excellent service. Very quick and efficient and clear. Good job guys!
-
By Moe
January 14, 2012
Great job thanks again. For all your patience and help again you were outstanding and very professional.
-
By Bet
January 14, 2012
This has been a good experience making reservations with cheapoair. Your site is easy to figure out and follow from page to page. You provide logical options & choices, and it's especially nice when one needs to go back and make changes during the process. Thank you.
-
By Janet
January 14, 2012
Just when I thought I had lost my booking, I encountered the best possible help from Stewart. Stewart is an excellent supervisor and you should know it.
-
By Jane
January 13, 2012
I am very happy and satisfied with the assistance provided by Ames. Ames was very professional, helpful during the entire call. He was very nice & patient dealing with me and I want CheapOair to hire more agent's like Ames. Due to the customer service provided by Ames, I will keep using CheapOair and will also recommend it to my family and friends.
-
By Sandy
January 13, 2012
Thank you for this confirmation and responding to my email so promptly.
-
By Adria
January 13, 2012
Mabel was extremely patient and helpful. I will always come back to CheapOair.
-
By Irene
January 13, 2012
I am not a computer literate and made mistake in booking my reservation. Mabel understood my problem and resolved my case immediately without any extra charge. I am very thankful to Mabel.
-
By Goldstein
January 12, 2012
I am extremely happy with the services provided by Morton. Morton waived a lot fees in helping me to change my date of travel. I am very impressed with your Customer Service.
-
By Robert
January 12, 2012
IT WAS WONDERFUL WORKING WITH GARETT. GARETT HELPED ALL THE WAY TO FIX THE PROBLEM AND I WILL ALWAYS USE COA AND ALWAYS LIKE THE SERVICES.
-
By Denise
January 12, 2012
The gentleman I spoke to is absolutely professional and has helped me book the correct flights. I want to share this with all and want accolades for Stewart. Good Job Stewart.
-
By John
January 12, 2012
I am extremely happy with the way Amelia had helped with the concerns. Customer centric, friendly & she knows her job very well .Very well done Amelia.
-
By Nicole
January 12, 2012
Cheap O Air is by far the best app on my phone!!! It's fast easy and fun, I love it!
-
By Michelle
January 12, 2012
Agent was very helpful and was able to understand the requirement. He stood on my expectations. I am very happy with the way he served me.
-
By Chelsea
January 12, 2012
Hello, I would like to let you know that I had exceptionally good service with the supervisor Emanuel from flight service. He went out of his way to resolve a problem I had with my existing flight reservation, and gave me the best possible scenario he could. He spent a lot of time, and got back to me as soon as he could. I would recommend him, and think he should be commended greatly for his hard work, respect, and his representation of your company. I will be referring CheapOair to friends, family, and my work colleges because of this interaction with Emanuel. Thank you.
-
By Molora
January 12, 2012
I faced lot of problem to book the resv online. Several times I tried and failed. However, Aletha was very helpful, professional. Really appreciate the effort. I was able to rectify the situation and get it fixed. Thank you!!
-
By Mahmud
January 11, 2012
Romany, I and my family are so much pleased for your professional help that you provided us today. While we did not see any hope to reach my home in our desired time, you just came and solve all our problem with your great efficiency, now we can breathe and can see the light in the dark. I will recommend CheapOair to all of my friends only because of your outstanding customer service. With Best Regard, One pleased air traveler.
-
By Claudia
January 11, 2012
I booked a flight for my whole family to Bogota using Cheapoair and everything went perfect. I even had a problem with the payment and it was solved immediately. I got a call from Earon and let him know how pleased I was with the service.
-
By Jinju
January 11, 2012
It was the best customer service I have ever received in my life. Nanette is awesome and wonderful. I will always come back and use you guys.
-
By Stoney
January 11, 2012
Dunn, I thank you very much for being so accommodating to my reservation needs and changes. I was so impressed with you, your follow up email, as promised and the EASY to use ph app, that I wanted you and your superiors to know. I have deleted my other travel app, bookmarks and accounts. I will be using and inform others to us CHEAPOAIR.
-
By Stephan
January 11, 2012
Grover did an excellent job and was very helpful & patient. Good job Grover !!!! Thanks.
-
By Kara
January 11, 2012
Susie was very helpful and patient throughout the call. She did a wonderful job. She was very attentive and was patient.
-
By Flora
January 11, 2012
Highly impressed with the service. Rusty was very friendly and he was very nice. CheapOair is providing very good services.
-
By Laurel
January 10, 2012
Rusty was very helpful and patient. He assisted me in all possible manners and definitely needs a raise. Assets like Rusty will keep me coming back to CheapOair.
-
By Christopher
January 10, 2012
I would just like to take time to tell you how much I enjoy CheapOair. My experience buying or helping my friends and family buy from your company has been very positive. Every time I find the most affordable prices and nicest customer support. Tonight I talked to a representative who was able to answer not only the question I had but those I had not yet addressed. Newton did a great job solving my problem and because of him I will continue to not only use CheapOair but recommend it to my friends. Thanks again for saving me and my family hundreds of dollars and making the experience of something as frustrating as booking plane tickets easy and enjoyable. I look forward to booking with you again in the next week.
-
By Kent
January 10, 2012
Thanks for your quick response and phone call, and I really appreciate your wonderful service.
All the best.
-
By Ben
January 10, 2012
I love your site for being able to see multiple flight choices with the details right there. I can see quickly what I am buying and what I want. Contrasting to Expedia this time [I usually book through you]....no contest. I also have found your operators most helpful in the past. Thank you.
-
By Cynthia
January 10, 2012
I was mentally extremely disturbed and was probably thinking of committing the worst. However, the type of service Lucas rendered to me made me feel forget all the problems. I want the higher management to know that Lucas is a very valuable employee to the organization and he knows how to handle difficult customers and situations.
-
By Stepanie
January 10, 2012
The agent was awesome and very helpful, very friendly. I am very happy with the way he served.
-
By Leala
January 10, 2012
Ethan is a very good representative that you have hired and he is a must keep. I am very thankful to him for his assistance. I spoke with two other people who placed my call on hold and never returned but Ethan was extra ordinary. He was very patient, took a while and finally resolved my query to the full satisfaction. He will help CheapOair in earning and retaining customers.
-
By Muriel
January 10, 2012
Evan was marvelous throughout the call. Was very patient, helped in finding different option for more than 20 min and is very efficient.
-
By Sonia
January 10, 2012
Evan was wonderful and I want to give a great review for him. He was exceptionally good. He was awesome. I am pleased with his service and will use cheapoair always.
-
By Melody
January 10, 2012
Spoke with Earon today and told him I had a very good experience from the easy of booking both my flight & the rental car through Cheap-o-air. Very user friendly Cheap-o-air.
-
By Gabriel
January 10, 2012
Hello, this is just to say GOOD JOB to one of your representatives. He will go places if he continues with your customers the way he attended to me yesterday. I believe he deserves commendation for a job well done. His name is ROBBIE.
-
By Judith
January 10, 2012
I would like to compliment Cheapo air for good service today. I was helped by TJ. She was courteous and efficient in helping me re-book a flight to Ft. Myers, Florida.
-
By Roshan
January 10, 2012
I had a great trip thanks to Cheapoair, it was great and affordable. I spoke with a customer service representative Earon and mentioned the same to him. I know I will be back this site in the near future. Thanks Cheapoair.
-
By Jessica
January 10, 2012
This email is in regards to my experience using Cheapoair. The website was easy to use; I was able to find a flight that suited my needs. However, I was not able to order the quantity of tickets I needed online. I spoke with Jewel from Cheapoair and she took care of the booking for me. Jewel was very helpful and took all the stress of planning a vacation off my shoulders. She was able to book my party of 10 all for the same flight. I will recommend Cheapoair to others and will use it again in the future. Thanks so much for the excellent service!!!
-
By Ladia
January 10, 2012
I LOVE ESTOR, HE STUCK BY ME AND KEPT ME COOL. HE WALKED ME THROUGH THE PROCESS AND WHAT STEPS I NEEDED TO TAKE TO RESOLVE MY ISSUE. WE HAD A FANTASTIC COMMUNICATION LEVEL AND BECAUSE OF THAT I WILL CONTINUE TO BOOK ANYTHING WITH CHEAPOAIR. THANK YOU.
-
By Radha
January 08, 2012
Vick was wonderful, polite and very helpful. He should be rewarded for his hard work.
-
By Daniel
January 08, 2012
His Services was kind, helpful and Exceptional. He understands problem and gave me the best assistance. Just want to let CheapOair know that how wonderful he was with his customer service skills.
-
By Doug
January 08, 2012
Thank you Konrad for your excellent service in changing my flight schedule to Vancouver, BC. Your helpful and courtesy manner was most appreciated and because of you I will use your services again.
-
By Eisham
January 07, 2012
Hello, I just wanted to say I was so frustrated earlier trying to find some flights to go somewhere and I ended up calling cheapoair. A guy name "Delton" (I am not sure if I spelled his name correctly) answered the phone and talking to him made me feel so much better. He was absolutely amazing!! He was so nice, so calm, and did everything he could do to help me out.Great customer service!! Thank You.
-
By Margaret
January 05, 2012
Josue was patient and wonderful. I messed up with my reservation as I booked flights through Canada and VISA was required. However Josue went an extra mile and provided new flights. He patiently resolved everything. I am highly impressed with the service and will always use Cheapoair.
-
By Rudolph
January 05, 2012
Konrad, Thank you for your assistance, you were prompt, courteous and efficient. I look forward to doing business with your organization Wishing you a prosperous 2012.
-
By Jane
January 05, 2012
I am very happy with the assistance given by Atherton today. I am ready to book with CheapOair again and again. Very Well Done Atherton.
-
By Graciela
January 05, 2012
I just booked my roundtrip tickets to South America, thanks to the help of Valerie. I am a senior citizen and she was very patience with me, helping me to get the best deal. I hope you can keep employees like her in your company. Thanks.
-
By Connie
January 05, 2012
Hello Team, This is not the first time I book my fly with you and I m very happy it s easy, I get low prices keep the good work. Thanks.
-
By Moh
January 05, 2012
Thank you for the good service.
-
By Karen
January 05, 2012
I am very happy and satisfied with the customer service by Foster. Foster is very helpful, professional, he provided exceptional service. I never thought changing the flights will be so convenient.
-
By David
January 03, 2012
Just got off the phone with Earon. He was a pleasure to deal with got right to the point and did not waste my time.
-
By Rhonda
Feburary 29, 2012
Just wanted to say thank you for the recent credit transaction as far as the booking and cancellation of our hotel reservation. We do look forward to our flight tomorrow to Fort Meyers, Fl. and were relieved that we were not obligated to that extra expense with no room to stay in. Thanks again and with cheap o air we had a more enjoyable travel.
-
By Crystal
Feburary 29, 2012
Millard, thank you for your help this afternoon with getting my seat assignments arranged. It was greatly appreciated since I was having issues doing it on my end. I appreciated your support!
-
By Maria
Feburary 29, 2012
Hi, Dear Paola thank you so much for your great help. You are very nice person, have a lot attention with the customer like me. I had a lot requests and you matched my entire trip to the Europe very great fully. Thank you again, and God bless you darling.
-
By Michael
Feburary 29, 2012
I am totally delighted with the services provided by Sydney. Sydney is really patient & helped me to rectify the error I had made. I am very pleased with her service and I will recommend CheapOair to everybody, I will always book with you. Sydney is a gem to the organization.
-
By Karrie
Feburary 29, 2012
I have several times went to book a flight and found that Cheap O-air is definitely the best price, but even more so it is easy to book on. There are no glitches or dead screens to contend with. It is nice, since I fly at least once per year or more. Thanks.
-
By Smialowicz
Feburary 29, 2012
I am very happy with the service offered by Kasen. He took excellent care and answered all my questions. I experienced my great support and good knowledge which I require to solve my issue.
-
By Garland
Feburary 29, 2012
I am totally delighted with the services provided by Marc. Marc is really helpful & cleared all my doubts in regards to problems I had on my booking.
-
By Pax
Feburary 27, 2012
I am very pleased with the service provided by Millard. I appreciate him for being very helpful, courteous and want to commend him for going out of his way in assisting me. I want you to know how wonderful he is with what he is doing. Excellent work Millard!
-
By Melinda
Feburary 27, 2012
Aimee was very professional and helpful. I appreciate the help provided.
-
By Anna
Feburary 27, 2012
I wanted to make changes due to family issue and was happy that the agent had assisted me in such cases with professionalism. Thank You!
-
By Farell
Feburary 27, 2012
I am very happy with the service provided by the agent, Marc. He was courteous. I am very pleased with your service and will continue booking with CheapOair in future.
-
By Pat
Feburary 27, 2012
Thanks Earon for the info. We had a good flight and will book again.
-
By Lorraine
Feburary 27, 2012
Just a note: to say how much I appreciated the customer service given to me by Benny this morning when I had to make a change in my Itinerary at short notice. He was both helpful and courteous. I look forward to being able to arrange my upcoming trip to the UK using your services again.
-
By Sledge
Feburary 27, 2012
I am very happy with the service offered by Jaxon. He was good with his skills and provided the best customer service ever.
-
By David
Feburary 27, 2012
Ricki, I appreciate all of your assistance with this matter. The customer service has been prompt and very helpful! This is my first time going through this process and I have not been disappointed by your guarantee. Thank you very much!
-
By Elaine
Feburary 27, 2012
Good service from your staff. Thanks!
-
By Scott
Feburary 27, 2012
Anton did a fantastic job at servicing our needs. We are going on a mission trip to Argentina and Anton helped us tremendously. In some ways this was a difficult kind of booking because of the number of participants and the different travel dates, but Anton was able to handle the challenge perfectly. If I have future travel needs, I would not hesitate to contact Anton again. I would also be willing to recommend him. I say "thank you" to him for his service and excellent assistance. His part will help make this a memorable trip.
-
By Betty
Feburary 27, 2012
I always use Cheapoair for all my flight reservations and have never had a problem yet. Earon was also extremely helpful on the phone and through all my reservations.
-
By John
Feburary 27, 2012
Brayden did a wonderful job and was excellent over the phone. Brayden deserve a compliment and have somebody to give him a pat on his back.
-
By Judy
Feburary 26, 2012
I have been dealing with CheapOair for a long time and have always found the service to be exceptional. I had a major concern for flights into Dubai that were declined by my credit card company. It appeared there had been numerous fraudulent bookings into that region. When I called to check on the status, I fortunately had an outstanding agent, CHET, who patiently checked all the information and efficiently had the bookings reinstated as soon as I had contacted the bank to have the charges approved and within minutes she had emailed me confirmation. THANK YOU, CHET!
-
By Jacquelline
Feburary 26, 2012
I am totally delighted with the services provided by Pierce in regards to my doubts on my booking. At one time I lost all my trust on Cheapoair but after talking to Pierce I will use your website again near future & will suggest my friends & family to do the same. I am thankful to Pierce for
assisting me with all my queries.
-
By Jane
Feburary 26, 2012
I want to commend Aimee for the good job done by her on the reservation. I called to make the changes & Aimee was helped me. She went beyond the level to get my booking confirm. Unfortunately my card kept declining but Aimee was so patient and courteous, tried to work with me to get my booking confirm. The way Aimee handled my reservation, she deserve good job recommendation. I will recommend my friends and family to always book with us.
-
By Jerry
Feburary 26, 2012
I am extremely happy with services provided by Agnes. Agnes was patient and clear. she also did not charge any service fee. I had a very good experience dealing with Agnes and will continue to book with Cheapoair.
-
By Jane
Feburary 26, 2012
I am very happy with the service provided by Carly and want share my feedback to supervisor & let him know that Carly did a great job on my booking. Actually I made a mistake and was very disappointed. So I called your toll free number & got connected with Carly. Carly understood my concern, fixed my flights with the better option & made it simple for me. Carly is a hardworking representative and one of the best customer service agent I spoke with.
-
By Sarah
Feburary 26, 2012
I am very happy the way agent had handled my case in terms of professionalism and his politeness. I will continue to do business with Cheapoair as I had never experienced such good response from other company.
-
By Maria
Feburary 26, 2012
Thanks Jesse. Got the confirmation regarding the refund today. Appreciate your efficiency.
-
By Neil
Feburary 25, 2012
Thank you very much for your assistance. Your service was excellent. Your efforts are greatly appreciated, I am sorry that I had to cancel the booking but our plans changed drastically. I never expected that I could get this ticket cancelled, but you exceed my expectations .I will make it a point to tell all of my friends who are in need of flights to contact you. They will know whom to ask for once they call, or I've always got your email address. Once more thank you for working this out for me Dennis.
-
By Sarah
Feburary 25, 2012
I am very happy with the service provided by Margarita. She was very Kind & Courteous while assisting me regarding the changes. I would like to Continue Using Cheapoair. Great Job Margarita!
-
By Kelvin
Feburary 25, 2012
Kasen was very helpful on the call. He really took time and he did a lot for me. I must say he is doing his job professionally. He helped me and he was very patient. He was with me till the time my credit card went through. He is extremely professional and attentive. I will definitely use you in future.
-
By Jamie
Feburary 25, 2012
I can't begin to thank you as much as I should. I made a rash click of the button because of the price and way before I had confirmed the details of the trip. After I booked I realized my mistake and within 20 minutes you have fixed it and replenished my faith in customer service departments. If only every time I had an issue and had to call a call center they would be as calming, helpful and resourceful as you. Thank you thank you thank you!
-
By Sam
Feburary 24, 2012
I spoke with Earon this morning and told him what a great flight and experience I had booking with CheapOair. I will definitely use this site again and again.
-
By Catherine
Feburary 24, 2012
My husband and I would like to let you know that the person who helped us out of our problem was WONDERFUL! The sad thing is that he had a foreign accent and we didn't understand his name. Please look it up as I'm sure you keep records of who makes changes for a customer. The man was patient and so very helpful and HE DID WHAT HE SAID HE WAS GOING TO DO! That alone is worth his weight in gold. We are checked in and ready to go tomorrow after missing a flight change and our trip yesterday, he got us on flights during the busiest times of the year for tomorrow. He truly is a real "TRAVEL AGENT" How wonderful everything would run in this world if everyone did their job as thorough as he did for us. Please, please, tell him we thank him and please give him a promotion, bonus or at the very least accolades in front of his peers. Thank you again.
-
By Agbeko
Feburary 24, 2012
Jaxson did an awesome job and l'll not hesitate to recommend him.
-
By Elizabeth
Feburary 24, 2012
Zoe was very truly helpful to in getting my seats assigned. Because of this I will continue my business with CheapOair.
-
By Lucille
Feburary 24, 2012
Webb was very patient and helpful. I wanted CheapOair to know how valuable Webb is.
-
By John
February23, 2012
Dear Hardy, thanks for your information, it's really reassuring! Good to know that your company pay attention to the travelers, so next time when we travel anywhere we will not forget it! Thanks again!
-
By Erica
February 23, 2012
Karlee not only called back but also gave the flight and fare option that I wanted. Karlee is an amazing cheapoair representative.
-
By Debra
February23, 2012
Hello, I would like to tell you about the fantastic service I received from Remus! I booked a reservation for 4 people, and I needed to use 2 credit cards to pay for the total price. Remus was very patient and helpful, and was able to find me the price I wanted, and the itinerary I wanted, as well.
Because of limits my credit cards placed, I ended up having to charge 3 different cards. Remus very patiently worked with me, and tried different authorization amounts, until we got to the point where the transactions went through successfully. If only every customer service encounter were half as pleasant and helpful as this was! Please feel free to share my comments with anyone, as you teem appropriate. I simply cannot praise Remus enough!! Regards!!
-
By Jane
February 23, 2012
I want to thank Chet for having helped me with my reservation. I hope all goes well with the rest of the trip.
-
By John
February23, 2012
Compliment for Louis. Thank you very much for this information. I appreciate the help you and
CheapOair has provided me. I am looking forward to a great trip and will let you know how everything goes. Thanks again!
-
By Jane
February 22, 2012
I'd like to hereby let you know how much I appreciated Agnes customer service in our recent interaction with her. My husband and I needed to cancel/change our flights due to changes in our schedule and Agnes was very professional, friendly and helpful in supporting us. As someone that is generally disappointed by the level of customer service many companies provide, I was extremely pleased with the way Agnes handled our requests. Thanks!
-
By Virginia
February22, 2012
Isabel was Fantastic! She helped me more than I would ever expect. I have dealt with your company before, and honestly felt rushed and taken advantage off. Isabel was very patient, and an Example of true customer service should be. Great Work!!!
-
By Anna
February 22, 2012
Earlier this week, I called CheapOair to get help in booking a flight from Saipan to Bali. I talked with Dallin. He was able to help me and was very polite and patient. See it is hard and expensive to fly out of Saipan but he searched and searched and was able to find a reasonable flight for me and my friend. It took him about an hour but he didn't give up or get frustrated like I did. I was very pleased with his help and will continue to use CheapOair when I travel because of this experience.
Thank you, Thank you, and Thank you!!!
-
By Pax
February22, 2012
I am very happy with the assistance provided by Jaxson. Jaxson was very patient, courteous and very helpful. He answered all my queries related to seating arrangement. I will use Cheapoair again.
-
By Maria
February 21, 2012
I'm traveling on December to Caracas, Venezuela. I made a mistake on my reservation and I called the airline and someone named Zachary helped me and he was the best. Good customer service very knowledge happy to know you have people that know what they're doing thank you so very much.
-
By Melvin
February20, 2012
I am very happy with the service provided by Leida. I booked wrong flights by mistake and Leida helped me to correct the situation by processing a refund and booking new flights for me. Leida was very patient and knowledgeable in assisting me. I was stressed with the situation but was all happy after Leida made things right for me!
-
By Jose
February 20, 2012
I was facing problems with the price on your website. Karlee is an exceptional person to work for your company. She made me relax; provided a solution instantly took the ownership and for once I even thought that she was perhaps from the management. She changed my mind.
-
By Anne
February20, 2012
I want to sincerely thank Allison who handled the changes to my travel arrangements from Toronto to Tampa in a very professional manner. I will definitely use your services again, and appreciate the courteous customer service demonstrated by Allison.
-
By Alicia
February 19, 2012
Renee, You are very kind and I so much appreciate your care and professionalism. Because of people like you, I will continue to do business with CheapOair. Please tell your supervisor that you and your people skills are an enormous asset to your company. Thank you for your help.
-
By John
February15, 2012
Hi, I am writing to appreciate Evans who been very professional. He has not only done his job but done it well. He is somebody cheapoair can always trust for job well done. Thanks to him again.
-
By Jerry
February 15, 2012
Thank you for fast and excellent service I received while purchasing Natalia's ticket today. You all are GREAT!!!
-
By Douglas
February15, 2012
Your booking system is equal or better than other systems I have used. I was very pleased with the prices you provided by Earon. I was able to select the options I wanted. The information on the booking email was very helpful as we had a slight problem with the flight that was quickly remedied by the airline. Thank you for a great service.
-
By Joann
February 15, 2012
Customer service provided by Cory was very good. He was very helpful and patient. I booked a Hotel, Car and Air with CheapOair and I will definitely give my business to CheapOair again.
-
By Thomas
February15, 2012
I am very pleased with service provided by Atherton. He was very professional and knowledgeable and was able to resolve the query for me. Very Well Done Atherton.
-
By John
February 15, 2012
I received an exceptional customer service from Angelo, he knows what I need and respond to my entire question, saved my money, this is a very pleasant experience with a call center agent especially I am one of them. Angelo is one of the best and the company is lucky to have him.
-
By Dax
February15, 2012
Hello Renee, I just wanted to let you know that one of your supervisors, Kaiser, stayed late last night trying to resolve our issues. For my part, the resolution last night was satisfactory. But, there was one more item that was unresolved and my wife was not completely satisfied. As of this afternoon, Kaiser corrected this last item. Barring any problems with the refunds to my wife's credit card, we are quite satisfied with Kaiser's efforts. I would like to express my gratitude to you, Kaiser, and CheapoAir for resolving this problem for us. We look forward to our vacation this summer and we will again look to CheapoAir to fulfill our travel needs. Thank you.
-
By Kushal
February 15, 2012
HI, BECAUSE OF CHEAPOAIR I WAS NOT ONLY GETTING THE LOWEST AIRFARE BUT ALSO DEDUCTED MY PRECIOUS TIME GETTING WASTED GOING TO THE TICKETING AGENT. AND NOT TO FORGET, EARON WHO WAS SO HELPFUL EACH AND EVERY TIME WHEN I HAD A PROBLEM WITH SOMETHING REGARDING TICKETING. THANK YOU, CHEAPOAIR.
-
By Susan
February14, 2012
I just booked airfare from FAT to BNA with Xavier and I have to say that he was extremely helpful and patient. I appreciate good customer service and believe in passing along positive feedback when called for. Please tell Xavier thank you for me.
-
By David
February 14, 2012
Dear Mana: On Tuesday, February 14, 2012 I had occasion to do business with your company at CheapOair. This is just a note to let you know how pleased I was with the service I received. Your
employee, MOIZ was especially helpful. In this day and age good customer service is often difficult to find, and I feel it is important that it be recognized. Thank you for your commitment to good customer service. Keep up the good work.
-
By Rick
February13, 2012

To Whom It May Concern in the Feedback and Customer Service departments, today my travel plans changed and required that I delete my first air travel reservation bookings, and re-book another data and charge to my same credit card. Anton in your New York City Office, Flight Reservation Department, generously provided me time but most importantly - in my view the most unsurpassed and Excellent Customer Service I have yet encountered. Anton greatly assisted me greatly with my changed travel plans; proving your personnel recruiting office was extremely successful in recruiting the
highest caliber of excellent support personnel possible. I am completely convinced that Cheapoair holds true and in the highest regard the often overlooked business maximum that "In business your Word is your Bond". Thank you! Also of most Excellent help was Priya in the Credit Card Declined Department. Priya was also able to assist me greatly in this re-booking by applying my previous reservation payment - from my first canceled booking - to my new flight booking. Her actions made such great sense, to me seem unparallel with my experiences with other companies, and were of enormous help to my family and me. The financial maneuver she performed and executed with such skill and finesse - alleviated for me any loss or expiration of my new travel booking reservations; and avoided hours and hours of joint extra labor; resulting in allowing my travel booking to complete successfully. I'm sure Priya actions culminated with ‾ time and cost savings to Cheapoair as well. Your impeccable customer services coupled with your price savings are unbeatable! I will be back and first check any of my future travel plans with my new friends at Cheapo Air!
-
By William
February 13, 2012
Hanna was very nice and helpful. She assisted me in cancelling the reservation and I appreciate her help.
-
By Muriel
February13, 2012
Dear Konrad, Even though we remain very critical about how this whole story started, we want to thank you sincerely for your patience, your perseverance and the alertness with which you answered our numerous questions.
-
By Rufina
February 13, 2012
Hanna did very well. I am very happy with the services provided by her. Every time I am going to need a flight I am going to call you guys. You guys are excellent.
-
By Russell
February12, 2012
Jarret was very nice & it was really nice talking to him. I would definitely use your company in future. It has been great experience dealing with you guys. I am so happy. If it wasn't Jarret, my trip would have cost me a lot of money. I spent almost half an hour on the phone with and I must say he is definitely an asset to your company. I want to thank you, that you and your company were able to provide me an option that saved me from a mess. Jarret was extremely patient and knowledgeable. I do fly every 2 months and I would like to give you more business. I just want to pay a compliment to you and Jarret. I am glad that I booked my flights through you.
-
By Khin
February 12, 2012
Dear Cody, Thank you very much for all the help you provided to me. Good job in business.
-
By Tanya
February12, 2012
Customer service provided by Kingsley was very good. He was very helpful and patient. Kingsley provided good customer service and restored my faith in CheapOair.
-
By Cora
February 12, 2012
I appreciate the service provided by Lorenzo as he was very helpful, patient and I will definitely give my business to CheapOair again.
-
By Roann
February10, 2012
Jayda did what she had to do. She found a fair price. We were in the middle of booking when we got disconnected, back again. My concern was that I would not find this angel but she found me and finished the job. I bought travelers insurance to protect myself. As I told her in our conversation my goal is for at least 12 trips to Maine in 2012. I will be giving her heads up as time and budget prevail so she can make this process easier. I will tell others so if they need assistance they can use her also. May she get more than a pat on her back lads, thank you for your assistance Jayda.
-
By Hinson
February 10, 2012
I tried to book online and was not able to; I called customer service and was elated to get the chance to speak to MOIZ! I applaud the service I received from Moiz. He was diligent, accurate, personable and overall a pleasure to work with. I am in customer service myself and always make sure to recognize a company by the valuable employees they have. I will always use Cheapoair and tell all my friends to use it as well.
-
By Ronelle
February 10, 2012
HELLO NANCY; I JUST HAD A PLEASANT EXPERIENCE WITH YOUR AGENT, DEMETRIOUS. I COULD NOT BOOK MY FLIGHT FOR A FUNERAL/MEMORIAL 3/16/2012 MEM/EWR RD TRIP ONLINE. DEMETRIOUS WENT WAY OUT OF HIS WAY TO ACCOMODATE OUR NEEDS, GAVE HIS CONDOLENCES AND WAS THE MOST KINDNESS PROFESSIONAL. I HV PREVIOSLY WORKED FOR THE AIRLINES. I WOULD HAVE LOVED TO HAVE HIM AS MY AGENT NEXT TO ME. KADOOS TO HIM AND GOD BLESS HIS KINDNESS, ESP AT THIS SAD TIME.
-
By Sherry
February 09, 2012
I just wanted this to go out to management and to Kaiser to thank you for the prompt resolution to my request and for the excellent customer service. I received a phone call within an hour of my email request to have someone contact me. Kaiser was very helpful and was also very thorough in researching more times and dates to see if any better fares/flight could be found. I am a satisfied customer and will definitely be using CheapOair for my future travel needs. I also put up a positive review for you guys on www.measuredup.com Thanks again!
-
By Joseph
February 09, 2012
Mabel took care of my wretched situation. He took care to optimum. I was very upset but Mabel helped me extremely. This is the best Customer Service I have ever received. I am thankful to Cheapoair for providing such a wonderful service to me and to the country. I would always turn to Cheapoair for my bookings.
-
By Richard
February 09, 2012
First time I am using site, very easy and $60 cheaper than going through airline. It was so easy and I also booked hotel.
-
By Paul
February 09, 2012
I am really happy with the service offered by Atherton. He was exceptional with customer service and all of my questions were answered professionally.
-
By Marilyn
February 09, 2012
Dear Cheapoair: I originally booked my trip to CO way back in July but was recently notified that my flights had been changed on a trip with my friend to CO. After checking with my traveling partner I found that her return flights were different times than mine although still with the same airline. While Angel started the process on 2/7, Asra was able to complete and confirm the flights that I preferred (so as to be with my friend) on 2/9 and even stayed on the line with me while I received her email and double checked to make sure that I was comfortable with the changes she had coordinated with the airlines. Many thanks Asra!!
-
By Patricia
February 08, 2012
Ginger was EXTREMELY HELPFUL and I appreciate her time and patience.
-
By James
February 08, 2012
Bradley was exceptional. I didn't have much faith in CheapOair as I never heard much about you before but after talking to Bradley I have a completely different mindset about your organization and I appreciate the good work that you are performing.
-
By Jeannette
February 08, 2012
I had a very good relationship with cheapoair. They handled everything I needed in a prompt professional way, and we were kept informed of our flights and times regularly until we left. I would definitely choose cheapoair again. Earon helped me out here. Thank you!
-
By Ron
February 08, 2012
I would like to compliment Campbell for his excellent work in resolving our travel issues.
-
By Chirag
February 08, 2012
it was nice talking with Earon.
-
By Brenda
February 07, 2012
I am very happy with Sade's assistance. CheapOair is very professional and helped me efficiently. I appreciated the way I was treated as it is very seldom to see that kind of service these days.
-
By Paul
February 07, 2012
Kingsley was very helpful and patient. I want to thank Kingsley for his wonderful service. My experience with Kingsley is the BEST I have ever received by any customer service agent.
-
By Aubrey
February 07, 2012
Good Morning, Today, I booked a flight using Cheapoair. This is the second time that I have used Cheapoair to fly and after my experience with customer service today, I look forward to continuing booking through Cheapoair. I initially booked a flight to Wilmington, North Carolina however my intention was to fly to Jacksonville, North Carolina. I realized my mistake almost immediately after booking. I quickly called customer service to correct my mistake and was connected to Syd at approximately 10:30 this morning. He was very understanding about the situation and courteous and beyond helpful. He answered my questions knowledgably and with confidence. Syd was friendly and efficient and has turned me into a loyal customer. You should be commended on your superior customer service and Syd should be recognized for his abilities and customer service. What a wonderful experience! Thank you!
-
By Howard
February 07, 2012
Earon was very courteous and efficient. Our business was completed quite quickly.
-
By David
February 07, 2012
I want to appreciate the assistance provided by Bradley. I am very happy with CheapOair customer service.
-
By Bonnie
February 07, 2012
My experience with Cheapoair was very positive. I booked a flight for myself, sister and mother for a Seattle trip to surprise my Grandmother for her 90th birthday. What a GREAT experience and trip. Earon called me after my booking and treated me great on the phone. Thanks.
-
By Marocco
February 07, 2012
I want to compliment Hanna for the excellent service she provided me. I came up with a problem and Hanna was able to resolve the problem. She listened to me and efficiently resolved my issue.
-
By Jody
February 07, 2012
CheapOair has wonderful customer service. Earon was very understanding and patient with my concerns. I will definitely continue to use CheapOair. Thank you for caring about your customers!!
-
By Shawn
February 07, 2012
OLYMPIA WAS THE BEST CUSTOMER SERVICE AGENT I HAVE EVER WORKED WITH! SHE
WENT WAY BEYOND THE NORMAL MEANS OF GENERALIZED CUSTOMER SERVICE! SHE E-MAILED ME AND CALLED ME BACK TO FINISH RE-BOOKING MY TRIP! SHE ALSO FOLLOWED UP BY CALLING ME AFTER I CANCELED MY TRIP DUE TO ILLNESS! SHE CONFIRMED THE CHANGE AND PUT MY HEART AT EASE! SHE HAS A KIND VOICE, EXCELLENT MANNERS AND WAS VERY PATIENT WHEN HELPING ME DECIDE WHAT MY NEW FLIGHT SCHEDULE WOULD BE LIKE! I RECOMMEND SHE BE GIVEN A PROMOTION INTO A
HIGHER POSITION, BECAUSE SHE IS ONE OF YOUR BEST! THANK YOU FOR YOUR GOOD SERVICE! THANKS A MILLION.
-
By Ina
February 07, 2012
I had some trouble with my booking and Rusty was extremely helpful. He was very patient throughout and didn't give up and put all the possible efforts to help me out. He deserves a promotion.
-
By Carolina
February 07, 2012
Plato showed immense patience and was extremely helpful. Your company should know how valuable Plato is.
-
By Fredrick
February 06, 2012
Carmen was very patient, knowledgeable and very helpful. She was amazing agent who provided wonderful customer service. Because of this I will continue to book with CheapOairs.
-
By Jim
February 06, 2012
Cheapoair was easy to use and my travels with them have always gone very smoothly. Thanks to Earon for your help!
-
By Jessica
February 06, 2012
Recently, a family trip for four from wintery-Northern Virginia to sunny, 80 degree Orlando, FL was made possible thanks to the amazing deal that I found at cheapoair! The website was so easy to use, and I addressed any post-booking questions to knowledgeable and courteous professionals like Earon. While in Orlando, I compared travel prices with people I met and by far we had the best deal, and were so pleased to make many referrals.
-
By Cecil
February 06, 2012
Hi Valentine, Thank you for taking the time to resolve my issue. You went above and beyond, and I really appreciate your help. I will definitely use cheapoair again. You have great customer service.
Thanks.
Testimon
-
By Debra
February 05, 2012
I wanted to compliment Bradley for the excellent service. He was patient and I liked the willingness to help me without hesitation.
-
By Denis
February 05, 2012
It was the first time I booked with COA and I am completely satisfied with service I received so far. I am pleased with the way Porter assisted me and appreciate willingness to assist the passengers. I will continue doing business with CheapOair due to my wonderful experience.
-
By Katerina
February 04, 2012
I am writing to thank CheapOAir for a great service. I was working with Harper on the tickets to Paris. I would like to share my experience with you and let you know that Harper provided an outstanding customer service and made it a great pleasure for me to work with CheapOAir. Harper helped me to get tickets for me and my boyfriend on the same flight, which was very important for us as it was a transatlantic flight of about 9 hours long. I would like to let you know how appreciative I am of his attention, help and a wonderful service. I would like to thank Harper, and all associates for your dedication to customer service. Very best regards!
-
By Frank
February 04, 2012
Dear Estefan, thank you for changing my one-way ticket date back to the (proper) and final. Thank you for doing this at no increase of the cost of my tickets from the original. YOUR OUTSTANDINGLY GOOD WORK IS VERY MUCH APPRECIATED. Thanks and regards.
-
By Paul
February 04, 2012
Meg was very kind & cautious while booking my Reservation & Went Out of the way
to help me Confirm the Flights. I would like to Continue Using Cheapoair so that I can speak to Agents like Meg who understand, How to deal with Senior Citizens.
-
By Dona
February 04, 2012
Atherton was very courteous and professional throughout the call. I am handicapped and can't hear very well, however agent was very patient and addressed all my queries. Only because of the service provided by Atherton, I will be using CheapOair again and will recommend to my friends and relatives as well.
-
By Laura
February 04, 2012
Angelo was a wonderful help. He was very patient through everything, and a fantastic person. He was helpful. Thanks for great service! Thank you!
-
By Patricia
February 03, 2012
Webb provided me an excellent customer service and he was very patient in resolving my query. I want his extraordinary customer service to be recognized to all the managers in your company.
-
By Alena
February 03, 2012
Each time I book flights I go through "cheapoair" - it's easy, fast, no hassle! Congratulations!
We will always book through you - you are the cheapest deal around. Thank you Earon, you are great.
-
By Gwen
February 03, 2012
This was my first time booking with Cheapair. Small problem with booking (flight sold out), I called, no long wait time. Spoke with a live agent (Sune); he was very helpful, alternate flight book in no
time. I'll most certainly use Cheap Air again. Thanks.
-
By John
February 03, 2012
I just want to thank your staff and management for helping my wife out. She was in Illinois for her dad's funeral and was suppose to fly from Chicago to Durango, Colorado. Most of the flights on Friday the 3rd were cancelled because of a blizzard in Denver which was her connecting airport to Durango. The airline still flew into Denver but had no flights able to leave for Durango. My wife stayed in Illinois and was told by the airline she would lose her money and have to book another flight. The person she talked with at chepoair called the airline l and talked to a supervisor and told them that they needed to give her a new flight at no cost. The supervisor did agree and my wife was given a new flight at no cost. Thank you so much for your great service.
-
By John
February 03, 2012
Kasen was extremely helpful. He was compassionate and refunded me the overcharge. Kasen helped me restore my faith in CheapOair. I will surely keep my association alive because of your representative's help.
-
By Rita
February 03, 2012
I found cheapoair easy to use to plan my trip. That means a lot to me because I'm not computer savvy. I was proud of my accomplishment.
-
By Patricia
February 02, 2012
Customer service provided by Cory was absolutely wonderful. Cory was very patient and helpful and I will definitely use CheapOair again.
-
By Jane
February 02, 2012
I want you to know that how wonderful Sherwood has been. He had lot of patience, skill and the right attitude to deal with the situation. I will certainly be a repeat customer.
-
By Brendan
February 02, 2012
I just wanted to say that I had a super good customer service from Anson. She was really professional and very funny! Every question I asked was answered clearly and quickly. Thank you very much Anson!
-
By Ana
February 02, 2012
I wanted to send this e-mail to compliment the excellent customer services provided by your staff. I spoke with them today in order to solve some problems I was having with some flight reservations that I made for my family. The following individuals should be commended for their outstanding service that they provided: Garrett, Zachary and Boston. Thank you to these people and to Cheapoair. It has been a pleasure doing business with you. You may call me if you have any questions.
Regards!
-
By Dorene
February 02, 2012
I am very happy with the help and assistance I received from Ginger.
-
By Rohit
February 02, 2012
Kasen was extremely helpful. He was compassionate and refunded me the overcharge. Kasen helped me restore my faith in CheapOair. I will surely keep the association alive because of your representative's help.
-
By Bradford
February 02, 2012
Wilson was very helpful, he has provided the best ever customer service. Wilson was great and rectified the problem with efficiency. I want Wilson to get some consideration and hike.
-
By Karen
March 31, 2012
Ariel, once again, I can't thank you enough for spending all of the time that you did this morning to help me. It was a pleasure having you there to assist! Thanks!
-
By Dennis
March 31, 2012
I just had an IM conversation with someone named Remus. Very friendly and even laughed with some of my comments! Good to know there are still people in this business world with a sense of humor. Thanks.
-
By Alex
March 31, 2012
Thank you so much for good work ethics and your patience in changing the times and dates for me. You served a good customer service today. God Bless you.
-
By Deepthi
March 31, 2012
Earon was very informative and well conveyed.
-
By Ray
March 31, 2012
I am very satisfied with the service given by Masen. I wanted to thank him. He is very helpful and he is very professional.
-
By Cameron
March 31, 2012
Adair was wonderful in helping me make the exchanges I wanted on my booking. Adair took care of the situation very diligently and went beyond expectation. He was extremely polite and kind and at his professional best. I am a director and know how important good customer service is to any industry. Adair should be a role model to many and you have done a good job in hiring people like him.
-
By Rose
March 30, 2012
Paola, what great customer service! Thank you for helping us in making the changes on our trip! And definitely with a great price! Thank you.
-
By Bernard
March 30, 2012
Valdemar thank you so much for your help and consideration this evening concerning my sister flight to Ireland. Best regards!
-
By Carla
March 30, 2012
Thank you so much Walsh. You were very helpful and took care of the problem. If there is any way I can let your employer know what a wonderful job you did, please let me know Thanks again so much.
-
By Sandra
March 29, 2012
Hello, just a quick note to say that my experience booking my ticket on your site was easy and simple. With so many options to choose from all on one page, I was given the right option to book to Orlando. I didn't have to use an agent this time, but overall had a good experience! Good job!!! Thank you very much!!!
-
By Patrick
March 28, 2012
I am emailing to express how satisfied I was with the polite service that Joshua provided me.
-
By Brenda
March 28, 2012
Your online chat representative, Jayda was super helpful, courteous and knowledgeable. She should be commended highly.
-
By Lourdes
March 28, 2012
Hello, I want to thank Jayda Johnson for being extremely helpful and patient today. With customer service reps like her, your company will grow tremendously. You should give a raise. She is an asset to your department. She helped me book a flight today, and her positive attitude proved this job could be painless. Thanks to her, I am a happy client. Keep her in your department forever.
-
By Leon
March 28, 2012
I want to thank you for your hospitality, your kindness thank you again, for helping me you did an excellent job. Please forward this to your supervisor.
-
By Rai
March 28, 2012
Thank you so much. I really appreciate your service. You are so fast and polite and took 2 min to fix this. Once again thanks Paola.
-
By Danny
March 27, 2012
Birva, Thank you so much for your assistance in getting my departure date changed. I was at my wits end. If it were not for you I do not know what I would have done. And you even got me aisle sets for the flight.
-
By Mouddou
March 27, 2012
I am very happy with the excellent service given by Jett. I wanted to cancel my reservation due to some medical reason. Jett was very helpful and he did a great job.
-
By Reginald
March 27, 2012
Aimee was very patient and professional in helping me. I will surely come back to you for future bookings.
-
By Gail
March 27, 2012
Thanks for the fast service and helping me.
-
By Patricia
March 27, 2012
Hello, Just wanted you to know that Mathew handled my flight reservations with the utmost patience and respect. I am a first time flier trying to arrange a flight for me and my husband and a return flight for my daughter-in-law and grandchild. I had an idea that this was going to be difficult because I wanted to make sure that we all returned together on the same day from Pittsburgh. Anyhow, I don't want to get into any details other than Mathew was so patient and careful in making sure that I understood everything that was being booked on his end. Again, I want to thank you for hiring individuals like Mathew to do this job so that people like me are more willing to fly. I will definitely recommend your company and Mathew to my friends.
-
By Paula
March 27, 2012
Words can't even describe how thankful I am for Yasmin. She turned this horrible situation into a pleasant one. Throughout my frustration on my canceled flight, she maintained her good will and eagerness to help me. She remarkably contacted everyone on my behalf to make sure I received my due credit.
-
By Julio
March 27, 2012
Nusrat was very knowledgeable and patient in assisting me and offering me the best itinerary suiting my needs. Because of Nusrat's service I will continue to book with cheapoair and will recommend us to my family and friends!
-
By Jane
March 27, 2012
Valdemar was very polite and handled my problem with ease, he provided a wonderful customer service and helped me in reinstating my flights. I am very happy with the services provided by Valdemar.
-
By Jane
March 27, 2012
Sterling was absolutely great, he provided a wonderful customer service and resolved her query. You should hire more employees like him and I will recommend your company to everyone I know. He made my day.
-
By Adam
March 27, 2012
I just wanted to take time and tell you that I had great experience dealing with Porter. I had many questions regarding my upcoming flight and she did a great job communicating the information in a way that made me confident in my purchase with Cheapoair and I believe I will be a regular customer after my experience. Her customer service was appreciated. Thank you so much.
-
By Ramiro
March 27, 2012
I am extremely impressed with the amount of knowledge Hawk had and how he was able to help me change my flights so quickly and made new booking in no-time. He was excellent on the call and very helpful to get this issue resolved.
-
By Justina
March 27, 2012
Dear Paola, I just want to thank you so much for helping me change my reservation. You were so competent in resolving my problem and helping me research another flight. Thank you again.
-
By Judith
March 26, 2012
Ethan was excellent on the call and had been very helpful to get this issue resolved.
-
By Sheryl
March 26, 2012
To whom concerned, while processing tickets I typed in the wrong month. Harper was MOST helpful on getting the ticket changed, and then helping book another ticket and an additional ticket. He was cordial, polite and not the least bit judgmental which he certainly had the right to be. You have a valued employee.
-
By John
March 26, 2012
Very impressed by Vidhi's speed and courteousness in providing me with creative and reasonable itinerary. I am extremely impressed with the amount of knowledge Vidhi had and how she was able to help me book my flights so quickly.
-
By Patricia
March 26, 2012
I am very pleased with the way Paxton assisted me. I was not very sure what I was doing however, Paxton was patient enough to assist me and answered my entire query. Way to go Paxton!!
-
By Jesus
March 25, 2012
Aimee was very professional and very helpful. Because of the A+ service provided, I have decided to continue doing business with Cheapoair.
-
By Amy
March 25, 2012
To Whom It May Concern, I just finished a 50 minute web chat with Anson, in which I was able to solve a dilemma in a relatively short amount of time and with a lot less hassle (and money) than calling on the phone from Papua New Guinea! I had previously purchased a ticket for myself and infant child, but then received the funds to purchase an additional ticket for my 3 year old. Because I cannot book the ticket online, I attempted to obtain a phone number or email to try to do this and noticed your web chat option on your website. I immediately connected with Anson who helped me through the booking process and was able to get the necessary booking in less than an hour (and that with 3 little ones in the background waiting to be read to! Thank you for your excellent service and help - I will definitely refer others to your website whenever possible (and I interact with many others booking international flights constantly). Thank you again.
-
By Muriel
March 25, 2012
Aimee was very helpful and Aimee really worked hard in resolving my issue by making the changes to my reservation without charging any additional amount. If I would have been in front of Aimee then I would have Hugged Aimee and would have said "THANK YOU AIMEE FOR HELPING ME".
-
By Lori
March 24, 2012
Konrad - When I received an email that the airline cancelled my flight, I was not only upset, but worried that our vacation plans would be ruined. Using an on line service can sometimes leave you with the feeling of being on your own, but everyone I encountered at Cheapoair was very helpful. I especially appreciated your patience as you calmly helped rebook the flights for our vacation and straighten out the names on our tickets. The other stand out was the fact that you not only followed through with what you said you would do, but also called me to notify me when there was a problem with my booking. Your professionalism and follow through has sold me on using Cheapoair for future vacation plans. Thank you again.
-
By Catina
March 24, 2012
I would like to compliment your user friendly website, awesome rates, very convenient and helpful additional sources/tourist attractions that are made readily available to select while purchasing my flight tickets. Everything was right at my finger tips. I did refer and forward a link to 4 of my family members who will be traveling also. I am sold, and cheapoair rocks!! Thanks.
-
By Ming
March 24, 2012
Dear Sirs, on late Friday Night, I went to your website and talked with Jayda about booking flights from New York to Beijing. It was a very complicated case since we planned to travel at different times. Jayda was so nice and very patient when helping me make decisions and gave me the best answers for my questions. At the same time, I talked to one rep at Expedia, but I didn't get any answers from them, they always let me on hold and made me wait for about an hour then told me they would send one email to me within an hour. I didn't get anything from them. That's a big difference between qualified customer service and non qualified customer service. Please pass my thanks to Jayda! Thanks again! You guys dominated! Ming Li
-
By Charles
March 24, 2012
Porter did an excellent job at helping us with our ticket issues.
-
By Robin
March 24, 2012
Thank you Millard for assigning me seats on my flight to NC. I am a first time customer and really appreciate you quick service and friendly manner. Have a great weekend.
-
By Bhavini
March 23, 2012
Chepoair service excellent! I always like their service. It's so easy to booking anywhere. Thank you.
-
By John
March 23, 2012
Just want to Thank Earon for his great customer service. We had a great trip booked through Cheapoair and will be back soon. Thanks.
-
By Maria
March 22, 2012
Hi Paola, I would like to thank you for helping me to assist my flight online. I know I made an error when I'm booking our tickets, but professional and courteous people like you are always there and ready to help and assist the customer. I really appreciate a wonderful worker like you, who is a big asset to the company. Good luck and all the best! Many Many thanks again.
-
By Hooshang
March 22, 2012
Please put it in good words for Braiden, an efficient and trustworthy employee of yours. I was bewildered with my current flight itinerary. Braiden solved it with proficiency and understanding. I am grateful.
-
By Nicholas
March 22, 2012
Hi, I just recently used your chat service. I was connected with Jayda and was very pleased with her excellent customer service. She was very professional and also very helpful to me. You guys are lucky to have such an employee. Thanks.
-
By Gail
March 22, 2012
Hi, just wanted to let you know I received a call from Earon in regards to my recent flight with Chepoair. He was very informative. All attendants were very helpful and I thoroughly enjoyed my flights. Look forward to another trip! Thank you.
-
By Martin
March 22, 2012
Thank you Paola once again, and for your feedback, you've done a wonderful job and you were patient, there has been confusion but this is the thing with trying out a new website and looking for the lowest prices and efficient tickets. Thanks to you and for the confirmations and bearing with us for the time. You were a great help for us.
-
By Leah
March 22, 2012
Cheapoair is the best site for flight online booking. Best price you could ever get. Thank you.
-
By Elisabeth
March 22, 2012
Marc was very patient and helpful; he went out of his way and assisted me in a great manner. I am very thankful and appreciate all his efforts.
-
By Wayne
March 22, 2012
Marc has been the customer service representative in so many years. He was very patient and helpful.
-
By Jie
March 22, 2012
I am so excited and so pleased on how Akiko handled my reservation. Akiko was so efficient and most of all patient. She cared about me and that's so important.
-
By Karen
March 22, 2012
I'm so glad to learn about cheapoair. It made my booking so easy and they got cheaper rate compare to others. Thank you cheapoair!
-
By Suliat
March 21, 2012
Dear Trevis, I thank you for looking into this for me. Words can't express my appreciation.
-
By Mitchell
March 21, 2012
Cheapoair is very easy to use you have tons of different flights and times to choose from I have never had a problem with my ticket or flight and I have always found cheapoair to be the cheapest prices around keep up the good work.
-
By Sadia
March 21, 2012
Stewart was very efficient and very knowledgeable and when I was losing hope that I had lost my booking. Stewart helped me to resolve the issue. He is very talented, and an asset to your organization.
-
By Willis
March 21, 2012
It was a pleasure having your assistance today. You were very professional and helped as much as you could. Thank you very much.
-
By Samir
March 21, 2012
Valdemar was really helpful and answered all the questions I had. I am extremely satisfied & happy with the services of Valdemar.
-
By Olga
March 21, 2012
Hi, I`ve been using CheapOair before but yesterday I used Online chat for the first time. Anson was my agent. She is great!! She helped me with complex reservation when I had to buy ticket for kids and parents separately which is impossible directly through web site. She was very patient, helpful and saved me lots of time. I would definitely recommend online chat on CheapOair for complex reservations and agent Anson as a helper. Thank you!
-
By Julie
March 21, 2012
Hello Estefan, I wanted to thank you for all your great help today with fixing my ticket, my fellow passengers said to give you a High Five! The prior agent that helped me also got me seats & I assumed you were also able to get me window seats for aisles for most flights, Sorry I got busy at work & did not have a chance to verify. But since you did such a good job I am sure you will find the time to confirm this with me as well. I am going to post my thoughts on the company wall about the excellent service I have received as many others fly more than I do & would find it helpful! Look forward to your confirmation of the seats, Thank you again!
-
By Shanwi
March 20, 2012
Very satisfied with service received through Cheapo Air, Thanks Earon.
-
By Edilang
March 20, 2012
Agent Bowen is excellent and very helpful and did his best to fulfill my need. He was very professional, patient and polite. I am very happy and will continue business with CheapOair.
-
By Peggy
March 20, 2012
To Whom It May Concern: We made our airline reservations and car rental with your representative Richard. He was so helpful and so well informed. I do appreciate his assistance.
Because if him I will certainly use CheapOair again. Thanks.
-
By Pax
March 20, 2012
I would like to thank Gary. He was very patient and helpful when I had to make airline reservations for 4 people whose information was incomplete. It became an all day event and Gary was very nice the whole time. Thanks for everything.
-
By Jess
March 20, 2012
Allison worked for more than an hour on call and was very efficient throughout. You should consider such team mates as an asset.
-
By Denise
March 20, 2012
I have booked a flight reservation and hotel and I had great services. Thank you.
-
By Medhat
March 19, 2012
Dear Jesse, Greeting! We appreciate your cooperation and fast service, you rendered to us. We will recommend your company to our friends and family. Have a Nice Evening.
-
By David
March 19, 2012
Wonderful app and so easy to use! I even received a follow-up call from Karen to ensure all was well! Thanks for the great costumer service!
-
By Jon
March 19, 2012
Had a great experience and Karen called to make sure everything went well! Thanks.
-
By Mary
March 19, 2012
Trevis, I want to thank you again for your patient assistance yesterday when I was trying to change my itinerary. You were most helpful and considerate and reduced my anxiety as I tried to remedy a mistake that I made in the booking. I truly appreciate your efforts to do your well, and you did just that!
-
By Teena
March 19, 2012
I have been using cheapoair for the past 4 years. In the military I move a lot and buying my plane tickets to go home is always a no worry situation. I always find the best deal with cheapoair and the price is always right I will be a customer for life. I LOVE CHEAPOAIR.
-
By Evelyn
March 18, 2012
Dear Adam, It was a pleasure speaking to you yesterday. Your understanding of our Problem certainly helped to ease our stress. I trained customer service peoples for 33 years. I think your training was excellent. You were courteous, allowed me time to explain my problem and fulfilled your promises. Thank you for your very kind assistance
-
By Samantha
March 18, 2012
To Whom It May Concern, Joshua was very helpful in assuring that my travel companion and I will be sitting next to each other on our flights to and from Buenos Aires. He was able to seat us together for the first 3 flights and contacted the airline about the 4th. Thank You.
-
By Jeff
March 18, 2012
My husband and I appreciated your help, thank you.
-
By Pax
March 18, 2012
Porter was exceptionally helpful and very patient and kind, she is a GEM.
-
By David
March 17, 2012
I want to say that Vladimir provided tremendous customer service and I am very happy with Cheapoair.
-
By Buchanan
March 17, 2012
Kenton was wonderful and went above and beyond in assisting me. Kenton is a great employee with a right attitude.
-
By Katherine
March 17, 2012
Dear CheapOair, I want to commend Angelo who assisted me today with adjusting a price that was wrongfully charged. I will now consider booking again as well as recommending CheapOair for future purchases.
-
By Rafiou
March 16, 2012
Thanks Earon, I've enjoyed my trip, I think I won't stop to use your services next time.
-
By Freda
March 16, 2012
I received wonderful service from Shirlee today. She assisted me in obtaining seats for the booked flights and the special vegetarian meal for the long flights from Kolkata to San Francisco. She also took the time to give me another phone number regarding information about the frequent flyer program. I found her to be very patient and calm. Shirlee is very good cheapoair representative.
-
By Brian
March 16, 2012
I was having issues with selecting my seats on-line on two rather lengthy legs of my flight from USA to Bali. My desire to have specific seats was so I could sit by my daughter who was able to select her seats on-line with ease. Yvonne listened to my dilemma and responded to my request with understanding and compassion. That one phone interaction with Yvonne shifted my prior experiences with speaking to the evening customer service personnel from unsuccessful to understanding my needs to one of "I hear you and I want to help you." Yvonne. Thank you again!
-
By Nancy
March 15, 2012
My day was made by Yasmin. She was so patient, smart, spoke beautifully, and most of all was eager to help. I will tell all my friends about it, because everybody deserves "The Great Customer Service" Yasmin Provided.
-
By Shon
March 15, 2012
Tonight we had the pleasure of dealing with Gloria. Your company should be proud to have such a dedicated employee as Gloria. My wife and I had a very complicated booking which one of your competitors completely messed up and hung up on us after 3 hours on the phone. So tonight when we called your company we were not looking forward to the experience...wow Gloria put us at ease and did an amazing job. She spent an hour and thirty six minutes working with us to insure our satisfaction. Her professionalism and dedication to our very difficult issues speak volumes. My wife and I travel to the Czech Republic (via Poland!) every year. Thanks to Gloria you now have a customer for life in us. Thanks.
-
By Gregory
March 14, 2012
All agents were very helpful. Karen was so nice to help me and make sure I got the best deal out there. Great flights, great deals. Stop here first. Thank you to all the staff and Karen.
-
By Oscar
March 14, 2012
When I started to check the prices for our flight overseas I searched through various sites but was unable to find a good price. I finally checked with CHEAP-O-Air and not only got a good price but
the service was great. The representative was very helpful, courteous and informative. Not only did I booked the flights but also was able to get the seating we wanted. Thanks a lot. I know where to go next time I need to book another flight.
-
By Dana
March 14, 2012
Karen assisted me today; she was happy and very helpful! She told me everything I needed to know and put a smile on my face! Thanks again!!
-
By Agnes
March 14, 2012
We booked our trip to Europe in January. Got an email that our flight schedule has changed. Brody was very helpful and provided us an excellent customer service care. Thank you!
-
By Wayne
March 14, 2012
Just a quick note to confirm that all went well with my recent booking with CheapOair. And, thank you to Earon for the follow-up call to inquire about my experience. I would recommend CheapOair to a relative or friend.
-
By David
March 14, 2012
Really enjoyed my experience in flying to Managua on an AA flight booked through CheapOAir. You certainly live up to your name. Earon was most helpful. Looking forward to booking future flights through you. Best wishes.
-
By Edward
March 14, 2012
Hi Earon, Thanks for your follow up phone call to see how we enjoyed our recent trip through CheapOair. You were very professional and courteous during our conversation and exemplified real customer service! Kind regards!
-
By John
March 13, 2012
Found cheapo air to be very easy to use and will definitely use again in the future thank you.
-
By David
March 13, 2012
I had several questions and concerns regarding my reservation. Moiz was extremely patient and understanding as well as being empathetic to my needs. I will use your services again due to the compassion of Moiz.
-
By Juan
March 13, 2012
I am really impressed with the way Mabel handled the issue and resolved my problem. Mabel was Knowledgeable and a smart employee for the organization. I will not only use CheapOair again but also recommend to others.
-
By Albert
March 13, 2012
I appreciate your website and the service provided. I called Cheapoair and got a chance to speak with Nusrat regarding a coupon issue and was extremely satisfied with Nusrat's customer service. Nusrat was "super" and "wonderful" in assisting me and because of this service I will continue to book my trips with Cheapoair!!!!
-
By Carmen
March 13, 2012
I just want to let you know that Shirlee was very helpful yesterday with the information and assistance I needed. Thanks.
-
By Mary
March 12, 2012
Just wanted to say that I appreciated Shirlee's attention to my request of getting a seat as close to the front as possible. I am disabled as also am claustrophobic. Once again thank you to Shirlee.
-
By Viola
March 12, 2012
Good Morning, I was so impressed with the service that was provided by Foster that I had to take a few minutes of your time to let you know how lucky you are to have an employee with such dedication and expertise. He was fast, efficient, and VERY courteous. Dealing with a little old lady must have tried his patience at times, but he never flinched. He was always kind and patiently answered all of my questions. Because of Foster, Cheapoair will be the first place I go when I plan a trip. Personnel has got to be credited with making a wise choice when they hired Foster.
-
By Fred
March 12, 2012
Jared: I would like to thank you for your courtesy and patience in taking care of the changes in my airline schedules. If the same courtesies are extended to other passengers booking through CheapOair, I'm sure CheapOAir is assured of having a capable Customer Service representative taking care of their flight needs.
-
By Jeffery
March 12, 2012
TO WHOM MAY CONCERN: I TALKED TO MILLARD A CUSTOMER REPRESENTIVE AND HE WAS VERY KIND, PROFESSIONAL AND KNOWLEDGABLE AND HELPED ME WITH ALL MY QUESTIONS.
-
By Talat
March 12, 2012
Hi, I had a great experience with Shirlee purchasing an overseas ticket. She was very professional, patient and helpful. I wish you could have more agents like her in your calling center.
-
By Eric
March 12, 2012
Shirlee resolved my concerns in a few minutes and was very helpful. Her expertise was outstanding and I enjoyed my interaction with her.
-
By Jenny
March 12, 2012
Just wanted to thank Shirlee for all her help, she was very kind. Thank you
-
By John
March 12, 2012
Customer service was very helpful. Great website.
-
By Jiang
March 12, 2012
Thanks to Dallas who was very patient and considerate to understand my problem and finally helped me with my satisfaction.
-
By Chuck
March 12, 2012
Millard, Thank you for the courteous and expedient way of handling my concerns, it is very appreciated.
-
By Costena
March 12, 2012
Millard's service was just great. I had tried to book my travel online and at the very last, my computer was kicked out of the online booking. I called Millard and he was very kind and courteous. I hope all your employees are as nice and kind as he! Thanks Millard!
-
By Dirley
March 12, 2012
We would like to compliment Cheapoair for having such great customer service. Grover provided me with excellent care today with courtesy and professionalism. He made it a pleasure to deal with your company. Once again, thanks for the great service.
-
By John
March 12, 2012
Hi Lane, thank you so much for helping me get my seats. You did a great job and I am pleased with your service. Being a senior, you were kind and did your best to help me as I tried booking my seats on line but unable to do so. Many thanks again!
-
By Jane
March 12, 2012
I am very happy and satisfied with the assistance provided by Angelo. He was very Professional, Helpful & had good knowledge during the entire call and he was very nice & patient dealing with me.
-
By Roger
March 08, 2012
Cheapoair was the best price I could find to St. John by hundreds of dollars.
-
By Ted
March 08, 2012
I am a big fan of Cheapoair. I used you guys to book my flight to Costa Rica in September and it is my search engine of choice for flights.
-
By Vivian
March 08, 2012
I have booked several flights w/ cheapoair and referred this site to all my friends. Not only do they have the lowest price, they also have great customer service (Earon) as well as extra $$ off with a promo code.
-
By Joann
March 08, 2012
Cyrus, I was most appreciative of the good service you provided me with my reservation to Wilmington, NC, this morning. Thank you.
-
By Shon
March 08, 2012
We had the pleasure of dealing with Gloria. Your company should be proud to have such a dedicated employee as Gloria. My wife and I had a very complicated booking which one of your competitors completely messed up and hung up on us after 3 hours on the phone. So tonight when we called your company we were not looking forward to the experience...wow Gloria put us at ease and did an amazing job. She spent an hour and thirty six minutes working with us to insure our satisfaction. Her professionalism and dedication to our very difficult issues speak volumes. My wife and I travel to the Czech Republic (via Poland!) every year. Thanks to Gloria you now have a customer for life in us. Thanks.
-
By Suma
March 08, 2012
I was delighted with the services I got after booking the reservation over the website. Kasen had been extremely helpful, understanding and an expert to handle the situation.
-
By Andrew
March 08, 2012
Marv was very helpful and assisted me in very professional way. I appreciate his patience and hard work.
-
By Toni
March 08, 2012
Hanna was absolutely great, she provided a wonderful customer service and resolved my query and helped to make the new reservation. I recommend CheapOair that they should hire more employees like her.
-
By Justine
March 07, 2012
I have used cheapoair's website and I have always been very pleased and now I have the iPhone app as well and it is just as user friendly and efficient. The prices are the best around and the staff like Karen, are always very nice and helpful. I will continue to use cheapoair for all of my travel reservations, and I recommend them to my friends as well. Satisfied Customer.
-
By Lauri
March 07, 2012
Hanna assisted me with name change. I want to say that Hanna provided tremendous customer service and I am very happy with Cheapoair.
-
By Charlie
March 07, 2012
Thank you so much for the help you provided to me yesterday and resolving the multiple mistakes I made in reserving flights for my college daughter. Your patience was much appreciated and your customer service was outstanding, particularly given how complicated it was to fix my errors. It's nice to know courtesy and service are alive and well in the online world. Again, thank you.
-
By Louise
March 07, 2012
Hi Clyde! Thank you so much for the help this morning ( Hawaii time). It was a blessing to be able to have the changes made! You were most helpful and patient with me. I really appreciate it.
-
By Deborah
March 07, 2012
Hi Cyrus, You were courteous, helpful and patient. You tried very hard to help with my request. Thanks again.
-
By Baxter
March 06, 2012

My son who is in the Air Force is getting married later this month in the Virgin Islands. My family booked their airline tickets through Cheapoair earlier in February, but we had one more guest who wanted to travel along with us. She was young and an inexperienced traveler. I could find any more tickets that matched our itinerary or close to the same price, and I had almost given up when I called customer services and connected with Valentino on the evening of February 20. I was very flustered, but Valentino was calm, patient, and persistent. His efforts to find something that would work were above and beyond what I expected. After thoroughly investigating and answering my questions regarding various alternatives, he found airline tickets that matched ours, with one small flight difference - with a short air time connecting flight - (we had 2 flight changes on the way down and 1 on the way back.) I am very satisfied with the results and extremely happy with Valentino's efforts. I definitely will use Cheapoair again on our next trip. Thank you, Valentino! Thanks & regards.
-
By Jane
March 06, 2012
I am extremely satisfied with the level of customer service provided by Birva. I 'love' CheapOair due to the fantastic job that Birva has done for me. Birva was able to satisfy me and had made sure that I would come back to CheapOair in the future again!!
-
By Dora
March 06, 2012
Hello Joshua, I am quite impressed for the quality of service that you had offered me this morning when I contacted you. This is the first time that I book a flight online, and your time and interest in answering all my questions made me feel good and confident. Thank you very much Joshua. Definitely, I do appreciate your service. All the best.
-
By Harold
March 06, 2012
Dear Sheryl, I thank you for providing prompt and helpful information; well done!
-
By Fei
March 06, 2012
Very appreciate a big help from Anson last night!
-
By Yuto
March 05, 2012
The customer service was really great, I understood and appreciated everything that was done for me. Anson was really helpful of what I asked and I appreciate that. Now I don't have to worry about it! So thank you CheapoAir! You people are awesome! Thank you!!!
-
By John
March 05, 2012
I want to comment specially about Scarlett & want to share how happy I am with the service given to me by Scarlett. Scarlett do carry 3 essential skills for becoming good customer service representative, She is so helpful, Patient & courteous. I really want her supervisor to acknowledge her efforts.
-
By Preston
March 05, 2012
I just got off the phone with Sherry in customer service, who helped clarify a flight change to Belize. I received excellent service, and she was able to fix the problem with my itinerary and explained that the changes were based on United's takeover of Continental. This is my first time using CheapOair and so I was concerned when I received the email with these last minute changes. If she is an indication of the folks you have working for you I will definitely be a return customer. She was a delight - smart, personable and extremely helpful! She deserves an award I have very high standards in regards to customer service and so this is not something I do lightly. Please let me know if I can provide any additional details.
-
By Anita
March 05, 2012
Dear staffs of Cheapoair, thanks to be the best service of all. Karen has been helping to me, and it saves my time to search for the best deals. Once again, Thanks.
-
By Valerie
March 04, 2012
Thank you Konrad for a wonderful service today!!!! You were able to get me out of a bad flight and onto the good one in no time. I really appreciate the time you took with me and all my co travelers. I realize that we had to start from scratch by adding the middle names, which we did not have at first. Thank you for being so helpful! Best regards!
-
By ThaI
March 04, 2012
I am very happy with the service provided by Chandler. Chandler was very patient to answer all my questions. Everyone does the customer service but not like Chandler, he did exceptionally well.
-
By Lemaima
March 03, 2012
I booked a new reservation with Agnes, and was very happy with the services. Agnes searched many options for me and managed to find the fare and flights that I was looking for. I am extremely happy with the services and will recommend our Cheapoair website to my friends and relatives as well.
-
By Debora
March 03, 2012
I am immensely impressed with the way Karlee helped me in exchanging my tickets. Karlee was wonderful and went above and beyond in assisting me. Karlee was the BEST Customer Service Representative I have ever dealt with. Karlee was a great employee to be with CheapOair and I do not have any words to express my gratitude for what Karlee has done for me.
-
By Bethany
March 02, 2012
I called to cancel the reservation and I am very thankful to Kasen for being very generous and kind to me.
-
By John
March 02, 2012
I am extremely happy with Vidhi's customer service. Vidhi was very knowledgeable and patient in answering all my questions and concerns. Because of Vidhi's excellent service I will continue to book with Cheapoair and recommend you to all my friends and family.
-
By David
March 02, 2012
I am really happy the way Shirlee treated me. She is a GEM of person, she was really patient throughout the call, listened to me carefully and provided the correct resolution and was the best representative I have spoken to till date.
-
By Barbara
March 02, 2012
Derry was absolutely great, he provided a wonderful customer service and resolved my query. He is an angel in your company and you should hire more employees like him.
-
By Robert
March 02, 2012
Karen was very kind to make sure my booking experience went well and I got what I wanted. She also made sure I didn't have any other needs and I'm sure if did she could take care of it. Thanks cheap o air for the wonderful people you employ.
-
By Fernando
March 01, 2012
Excellent customer service!!!!! Thanks.
-
By Julia
March 01, 2012
Hi! Booking with you was easy fast and cheap! So great! Thanks.
-
By John
March 01, 2012
An appreciation call for Hanan: I am extremely satisfied by the level of customer service and help that Hanan provided to me.
-
By Mary
March 01, 2012
I just wanted to let you know about the excellent service I have received. I spoke with Konrad last Sunday, when I needed to change my daughter's flight. He worked with me in getting her the best price he could and was very professional while doing it. Due to unforeseen events I had to cancel the flight today and I spoke with Amari. Once again this service agent was very professional and helpful. I had never dealt with cheapoair before but in the future will do so based on the customer service I received. Thank you.
-
By Ariana
April 05, 2013
To whom it may concern; Willie provided exceptional customer service today. He took care of my situation in an efficient and timely manner, spoke clearly, and addressed me kindly. My experience was terrifying and I am very grateful for his customer service.
-
By Vanja
April 05, 2013
Dear Willie, thank you so much for your help. Your service was great. Since we never booked our by the online travel company, it was a long hectic morning trying to change all our reservations. You were so helpful and understanding about our situation.
-
By Promod
April 05, 2013
Dear Loren, we spoke a little while ago regarding my booking. Just wanted to say thanks a lot for everything. I was so scared that I booked wrong flight but thanks a lot for helping me out.
-
By Phyllis
April 05, 2013
Kamila, thank you for your wonderful service. Now I have all my information for my trip. The one that I had was incomplete. Thank you again for your very polite service.
-
By Richard
April 05, 2013
To whom it may concern, I just had an excellent customer experience from Norman from your customer service department. I had booked a flight from Shanghai to Los Angeles, except I never had a confirmation except a thank you message for a successful booking. I called the customer number and I was able to reach Norman who patiently explained how something like this might happened.
-
By Linda
April 05, 2013
Thanks to Wallace, we have the flights that we originally wanted. Yesterday, I was told that we could not get the timings that we wanted for the price we wanted. This morning we found them on another airlines and Wallace was able to make the changes. We are so grateful and will use your service again.
-
By Anil
April 05, 2013
Dear Paite, this is to thank you for your assistance regarding my call about my travel plan from Philadelphia to Costa Rica and back. You did your job very well. You were friendly and well informed. I was very satisfied.
-
By Susan
April 05, 2013
Konrad, just wanted to thank you so much for your generous time a patience in making my changes on my flights. I am traveling due to a family crisis and need to return due to my daughter being ill and having to return to work sooner than I had planned. Your kindness was most appreciated, more than you could know.
-
By Beth
April 05, 2013
I MADE MY RESERVATIONS ON YOUR WEBSITE TODAY. IT WAS QUICK, HAD CLEAR INSTRUCTIONS, LOWEST PRICES, AND WAS EASY. THANK YOU SO MUCH.
-
By Kamran
April 05, 2013
Hi Kris, just a note to say that I appreciate your help with correcting my wife's name in two bookings. The call took longer than I expected but it wasn't your fault. I appreciate finishing the job with one phone call only. You were courteous and professional.
-
By Cecile
April 05, 2013
Dear Paite, I would like to thank you for your professionalism and the excellent customer service you provided to me today during our telephone call. As you know, I booked 8 reservations with CheapOair and needed some assistance with some other flights. Your patience and explanation were much appreciated. You have made me a very satisfied customer and one who will recommend CheapOair to my many employees and friends.
-
By Lindsey
April 05, 2013
I am very happy for the service that I received from Josh as he helped me to cancel the reservation and explain the future credit rule properly to me. He provided discount on the cancellation fee. He is a champion in his work.
-
By Omar
April 05, 2013
I want to appreciate Josh's work as he reconfirms my flights and provided all the information that I required. Josh was excellent.
-
By Malota
April 05, 2013
Javoin helped me to cancel my reservation with nominal charges and I want to thank him for this.
-
By Nigro
April 30, 2012
Nusrat was very "Patient ", "Polite" and very "Professional". You are doing Fantastic Job Nusrat, keep up the great customer service and keep smiling.
-
By John
April 30, 2012
Evan assisted me very nicely throughout out the call. Evan was fantastic & very courteous. He spent his time & resolved my issues, so will book with CheapOair again. I will make sure that my family & friends get to know about CheapOair & will book with you soon.
-
By Jan
April 29, 2012
Dear Monique, Just a quick note to say how much I enjoyed visiting with you while looking for roundtrip flights from Manhattan, Kansas to/from Austin, Texas. Dealing with my cold or allergies and trying to talk on the phone is not much fun but you made my phone visit ever so pleasant. Thank you for all your help in finding the right price for my trip to see my grandchildren. Please be sure to share this email with your supervisor because you were delightful to work with during our phone visit. You were quick to answer the phone, spoke clearly and it was just a joy to receive the information needed for my trip. I am a retired teacher so you are honored to receive 'the gold star of the day.
-
By Melissa
April 29, 2012
Just saved $152.00 by using your website and I even fly out of my hometown airport! You're the greatest!
-
By Sonja
April 28, 2012
Good Afternoon, Thanks for your excellent customer services. I booked a ticket with you and was given some serious compensation by your company. I certainly appreciate your kind and most needed support. I will be during business with you in the future as well as customer referrals. Thanks.
-
By Jaxon
April 28, 2012
Dear CheapOAir: I am writing to personally thank Jaxon for having great customer service!!!
Thanks so much for your care and concern and for being a great help!!! You were very helpful and it shows that you have a spirit of excellence.
-
By John
April 28, 2012
I am delighted with the services provided by Amos with regards to issues with my booking. After talking to Amos, I will use Cheapoair again in the future and suggest your services to my friends and family.
-
By Yahya
April 28, 2012
Cayden devoted more than 2 hours on the call and assisted in my booking. I am very thankful for his patience and professionalism.
-
By Rick
April 26, 2012
This is the first time I ever used cheapoair and I found it to be a great experience. The process was extremely easy, which was important to me. Also, you have the best price I have found anywhere. Your follow up customer service was first class. Thank you.
-
By Paul
April 26, 2012
To whomever it may concern: one of your agent's has been so very helpful and so nice I just had to write to let you know. Her name is Karen! She called my home to ask me how my experience with Cheapo Air was and to tell you the truth It was very easy, fast and efficient, not to mention how friendly everyone was to me. I will be using Cheapo Air again very soon. Thank you all.
-
By Vincent
April 26, 2012
Thanks for your help. That is why I always use cheapoair. You are a valuable asset to your company. Again, thank you for your valuable assistance.
-
By Lavenda
April 25, 2012
I found the best price for my airline tickets and would shop online with cheapoair again. I am recommending you to all my friends.
-
By Julie
April 25, 2012
Keagan was incredibly helpful, kind and patient. He found the best options for me. And the call even dropped once, but he contacted me back and took care of everything. I am now a regular customer and will continue making reservations with CheapOair.
-
By Janeen
April 25, 2012
Lisa was very professional and helpful in dealing with me over the phone. I'm sure I will book with CheapOAir in the future.
-
By Loralee
April 25, 2012
I made a computer error in booking my flight. Your service rep. was fantastic in correcting my mistake. I was so happy to actually speak to a human being...not a machine. Thanks again. Keep up the good work.
-
By George
April 25, 2012
Hanan is a wonderful, eloquent, and the most patient agent that I have ever encountered. Everyone in this industry should be as great as she is.
-
By Pax
April 25, 2012
I am very happy with the service provided by Jodi. Jodi was extremely courteous and professional with me. I am very impressed by her professionalism and would like to use your service again in future.
-
By Alberta
April 24, 2012
I would like to express my deep gratitude to your representative Ariel (I hope I have spelled it correctly). He was most knowledgeable from the onset of trying to get this trip booked. And again when we finally arrive in Philadelphia. He completed everything with much professionalism and went above and beyond to resolve the problems we were having. This is what REAL customer service is all about. THANK YOU, ARIEL!
-
By Olga
April 24, 2012
Just a quick note to thank your staff, Anson and Lorenzo for their kind and patient help. Lorenzo was quick to help me replace a leg of my trip with Airtran that showed up on tripadviser but I was unable to book because they pulled the trip even though it was showing up on-line. And Anson was able to help me correct one leg of the trip that we booked at 7:30 pm which I wanted to travel at 7:30 am. He helped me cancel the entire trip with no cancellation charges and rebook it correctly. Thanks for the courteous and patient staff you have.
-
By Nicole
April 24, 2012
Thank you Earon for letting me know about this drawing from Cheapoair and the review site. I am a faithful cheapoair customer and always find the best deals on your site. My 2 children and I just recently came back from San Diego and your site found the best deal and I felt like for what I paid for air/hotel and car it was well worth it and I got a steal. We have vacations coming up throughout the summer and will be using your site. Thanks again Earon. I appreciate your customer service.
-
By Reyes
April 24, 2012
I want to Commend Nusrat's FANTASTIC Customer service. She was very "Pleasant", "Helpful" and very "Sweet". I made a mistake while booking online and Nusrat was able fix it without a fee due to our 4 Hour Policy. I am extremely happy with the service I received from Nusrat, and have nothing but good things to say about her and your company and I will definitely continue to use CheapOair in the future.
-
By Wenzhe
April 23, 2012
I had a pleasant conversation with Earon over the phone, and I just completed the review on the website he sent me. Always book with Cheapoair, like your service, please keep going and improving!
-
By Brunsun
April 23, 2012
I am very happy with the service offered by Webb. He took excellent care and answered all my questions. I was very frustrated because my flight was cancelled, but Webb calmed me down and found me the best option.
-
By Shampa
April 23, 2012
Hello Ethan Thank you very much. You are the best. In future I will call you for any reservation and also refer your name to others (my friends & colleagues). I appreciate your service, patience and help. Thanks again.
-
By Gregorio
April 23, 2012
I would recommend your service to anyone booking a flight. Your agents are courteous and swift.
-
By Karen
April 23, 2012
I was pleasantly surprised by how efficient and easy the CheapOair iphone app was to use in booking my upcoming trip to Hong Kong, China. Thank you very much for creating just one more reason why my iphone is indispensable!
-
By Susan
April 22, 2012
We had excellent and prompt action taken by Seth. He was not only very professional but also had excellent customer service skills. I think he should be acknowledged by his superior's Thank you.
-
By Adrian
April 22, 2012
I appreciate the courtesy and professionalism shown by Joshua to solve all my quires. I am very impressed with his politeness and want to thank him.
-
By Etta
April 22, 2012
I just wanted someone in management to know what great customer service I received yesterday from one of your Customer Service agents, Rochester. I have been attempting to get flights for my cruise to the Mediterranean for about two weeks, looking at rates every day. Rochester assisted me in not only getting me great flights and good rates (not his fault they were not great), but answered many of my related questions regarding my trip. I work in a customer service field with call center agents, and I wish that at least half of them gave the great customer service I received from Rochester. I have already spoken to my friends and gave his name if they ever book a flight. The most important part of a business is good will and word of mouth that leads to more business.
-
By Roya
April 21, 2012
I wanted to give 5 star feedbacks and express my gratitude to your customer service representative, Katheryn. She went above and beyond to understand my concerns and address them in a timely manner. I appreciate that she treated me with care and respect and ensured my issues were resolved properly--and even took the time to phone me and follow-up. Please make sure she knows how thankful I am to have been lucky to speak and work with her today. Much appreciation.
-
By Azzitta
April 21, 2012
Ames, Thank you for helping us with the booking. You were very helpful in resolving our problem and we are satisfied with the end result. You were very successful in turning around the bad experience we had. Thank you so much and we look forward to booking through you again.
-
By William
April 21, 2012
Sherwood is one good person to be on your staff.
-
By Carol
April 21, 2012
I am writing to compliment the person Anson who was most polite in changing my booking from April to August. I had family problems and Anson was able to change my booked flight. I am very pleased with CheapOair service.
-
By Yuki
April 21, 2012
I would like to say thank you very much to "Aimee". She tried to ease my anxiety on the telephone as I was very nervous about the issue of my booking. She told me that everything is okay! I feel relieved and my stress was removed. Aimee is very patient and provides great customer service! Thank you Aimee.
-
By Shazia
April 20, 2012
It was a wonderful experience being so ably assisted by Sterling. You guys really WON it; this is my No.1 agency for my future bookings and the BEST customer service I have ever experienced in
any field ever.
-
By Yuki
April 20, 2012
I am very thankful to "Sterling", the customer service representative. I had a lot of bad experience in the past and kind of lost trust to people on the phone. Sterling told me several times that he promises he would do what I requested. He responds to e-mail right away (even on his day off!). He is so professional and my anxiety was finally removed. Thank you very much, Sterling!!! You helped me so much!!!!
-
By Shiou
April 20, 2012
Ricki, Thanks for addressing this issue as well as the refund plus coupon. Wonderful after sales service! And sorry to miss the call. It was a blocked number and I was in meeting. Nevertheless, I did get the voice message. Really appreciate.
-
By Paty
April 19, 2012
Jayda was great! Very patient and informative. And tried her best to meet my needs!
Great job!
-
By Connie
April 19, 2012
Thank you very much for finding me a different flight with a similar time. Leona helped me last evening ‾ it was very important to keep flights in the same time as we are meeting up with family at the airport and then getting a car together. You are THE BEST.
-
By Thuyvan
April 19, 2012
I want to appreciate the service provided by Claire. She was very helpful very sweet and very patient. The call went for almost 2 hours and she was very patient throughout. You should hire more staff like her. I will refer all my friends to book with cheapOair and have around 20 people who will go to Europe in the month of May and will recommend all of them to book with CheapOair.
-
By Evers
April 18, 2012
I am very impressed with the excellent customer service I received from Moiz. I have no reason to go anywhere else because I've had nothing but excellent results dealing with CheapOair. Moiz was knowledgeable, patient, professional, pleasant and just terrific. He helped me find a flight, hotel and car to Orlando and at the same time provided terrific customer service.
-
By Chris
April 18, 2012
Vidhi was beyond fantastic. She gave me all possible options, and her knowledge of itineraries was impressive. When I hung up the phone thinking we had the best option, the phone rings and it's Vidhi telling us that she found a BETTER option. I've heard of people going beyond their duties, but thanks to Vidhi, now I can say I experienced it as well. My wife and I literally gave her a round of applause!
-
By Brian
April 18, 2012
Karen demonstrated excellent customer service. Will be back to cheapoair because of her.
Thanks.
-
By Cheryl
April 18, 2012
I wanted to thank you for all your help; you handled my situation in a professional and expeditious manner. I wanted to make sure your efforts didn't go unnoticed so if you need me to speak to your superior I will be more than happy to do so. Thank you again for all your help and I look forward to talking to you for my future travel arrangements.
-
By Darell
April 18, 2012
I want to share, how happy I am with the service I received from Christal. She was very pleasant, patient, knowledgeable and helpful. It was a long and complicated issue and I am very happy that Christal was able to help me resolve it.
-
By Sonja
April 18, 2012

I wanted to take a moment to provide feedback on your employee Isabel, after a very positive experience that I had today as she assisted me with flight reservations. I have been seriously stressing over finding flights to the Caribbean for a family event, and because of Isabel I feel like I got the best prices that I can for now so can finally stop worrying. Within moments of when Isabel picked up the call I felt at ease, because her professional and friendly manner made me feel confident that she was going to help me in whatever way that she could. She was very patient, taking the time to understand what I was looking for and to review flight details that I had gathered through my prior research. Her listening skills and understanding added a personal touch to the call, and was a remarkable display of customer service!!!! Isabel was very efficient at securing flights that fit perfectly within our travel schedule - yay!! She reviewed every detail, explained my options, and was open to every single question that I had. My experience today tells me that promoting strong customer service skills is part of your company's culture, and as far as I am concerned Isabel is a shining example for all!! Because of Isabel and how things went today, your company will continue to be my travel booking company of choice. Thank you for reading this feedback, and for the support that you provide to your customer facing employees.
-
By Nathen
April 16, 2012
Thank you Sheryl. You have been very helpful.
-
By Pearl
April 16, 2012
Nicholas was really helpful and Courteous. He went extra mile to help me out while on call and answered all my questions very patiently.
-
By Gloria
April 15, 2012
To Whom It May Concern: I received notice concerning a change in my flight reservation for next week. We are getting family together and it was VERY important to me to keep the same time frame of our original reservation---- I called and spoke with Edgar and he was very kind and understanding to my needs. He did in fact work out a time frame that was similar to the original --- I cannot tell you how much it was appreciated and he did it (even thou I could not see him) with a smile. Very, very kind. I am very pleased with Cheap o air - I will certainly recommend Cheap o air to my friends-- I have dealt with this service before and was very satisfied - Thank you.
-
By Brittany
April 12, 2012
Booking with the cheapoair app was extremely easy and helpful! As well as the follow up phone call I received from Karen!
-
By Pax
April 12, 2012
I am very happy with the service provided by Dallas. He was very courteous and professional and I am very much impressed by his professionalism and would like to use your service again in future
-
By Julius
April 12, 2012
Thank you CheapOair and Skye for assisting me to change the erroneous flight arrangements I made last night. Skye was very patient and handled my transaction in a professional and expeditious manner. She is to be commended for a job well done.
-
By Dave
April 12, 2012
We are grateful for the service Shonesha extended to us today. I could not get an online booking on Iberia Air from Malaga to Barcelona...repeatedly showing up as sold out. This created a huge glitch in our 12-day vacation plans. I called your number and Shonesha took on our problem. Instead of brushing us off telling us that the flights were full, she dug into it, found the problem, had me email our travel information, and called me back for the card. She completed the booking for me and promptly emailed our tickets. We're now set to go!
-
By Louis
April 11, 2012
I have returned from my trip to Bangkok and want to give you big THANKS for everything! The flight - the hotel - the tours! No problems encountered and we enjoyed everything! I cannot believe I booked everything here and it all was perfect there! Thank you so much - I will definitely go to CheapOair for all my future trips! Thanks again!
-
By Barb
April 11, 2012
Recently we had to get our son from Singapore to Brisbane (Australia) in a hurry and after many hours of trying, CheapOair came through for us. We couldn't have been happier with the service over the internet and will definitely be telling all our Aussie friends to use your site. We are planning a trip soon and will book with you, half a world away.
-
By Deborah
April 11, 2012
Robinson was very helpful and courteous he understood my problem and really helped me resolve it. He was very good and delivered excellent customer service. I'm older and wanted to change my reservation; Robinson did an exceptional thing for me and assisted me beyond my expectations. I am very happy with the service and will use you guys in future as well, also very happy with the way agent Harper interacted with me.
-
By Janice
April 11, 2012
Katrina was very courteous on the call. She helped me find the best option, and was very patient and made me understand the details of the flights. I am very happy with the service.
-
By Patricia
April 11, 2012
I must say THANK YOU, especially to Cristoph in the LV office. My problem has been resolved and I am now relaxed once again.
-
By Christine
April 11, 2012
To whom it may concern. I have just spent more than two hours today online chatting and booking with an incredibly lovely woman named Jayda. As a frequent traveler on business (every week, in fact) and a less frequent traveler on vacation ‾ I would like to commend wholly, your employee Jayda. During our entire conversation I felt that she cared very much about my unusual travel plans. She was knowledgeable, friendly and professional in all ways. She was able to book exactly what I wanted, was able to efficiently cancel my original "wrong" reservation without issue and guided me to additional sources to complete my vacation plan. Individuals like Jayda are hard to come by and I sincerely hope that she is recognized in the manner that she deserves. You just never hear it when "the plane lands safely" and it is so important to encourage those who go above and beyond!
-
By Katherine
April 10, 2012
I spoke with Zayden and he did a remarkable job. He is very smart and patient. He is an asset to your company.
-
By John
April 10, 2012
I have used Cheapoair on a number of occasions, always easy to use, great prices and my favorite for booking flights!
-
By Liz
April 10, 2012
Good Afternoon, I am writing to let you know about the prompt, efficient, and polite service
I received today from Jayda. She quickly answered my concerns, took care of the problem, and made sure I had no further questions. She did a great job! This is my first time using CheapOair, and I feel confident that I will use you again in the future! Thanks again.
-
By Seema
April 10, 2012
Hello there, I am explicitly thankful to one of your employees "Quinn" for his tremendous & outstanding service. Quinn appeared to be very diligent and meticulous towards customer care and to provide excellent service. I hope employees like Quinn will always be on top of your priority in terms of providing exceptional customer service and higher level of working. Once again Quinn thanks so much for your time and all for your efforts. Thanks & Regards!
-
By Becky
April 10, 2012
I wanted to say "good job" for not only having the cheapest prices of any other website, but also the maneuverability in the flight options to allow for exactly what I needed. The process of finding my flights and then billing was simple and not time consuming. Kudos!
-
By Donna
April 10, 2012
Hi, I am writing to express my gratitude for the services that Lane provided to me today. She is courteous, professional and efficient. Thank you.
-
By Blanca
April 10, 2012
The way Earon conducted the survey was very precise, quick, and friendly at the same time. Good job!!!
-
By Jane
April 10, 2012
I am very happy with the level of Customer Service provided by Vidhi. My son was the 'Director of a call center' so I understood all the responsibilities of a call center agent and how they are supposed to provide great customer service. Vidhi was fast yet patient and knowledgeable. I would give Vidhi an A for performance and retaining a customer.
-
By Shannon
April 10, 2012
I wanted to say something really nice about one of the agents who works for cheapoair. His name is 'Zayden'. He helped us cancel a flight booked for our family. He is Gracious, Kind and Wonderful.
-
By Haley
April 09, 2012
Thank you for helping us book flights from PDX to BWI. Yvonne was very helpful and sweet. She went through every option with me until we found something that would work for our company. She was so patient with us even when I had to put her on hold many times to confirm with my boss. Thank you Yvonne for helping us out very much!!!
-
By Larry
April 09, 2012
Today I was serviced by Hanan. I can't thank her enough. She was exceptionally patient, considerate, and helpful. Thank you and her for the impressive job.
-
By Johnny
April 08, 2012
I appreciate Mayra for being very patient, polite, efficient and offering a high level of service. Mayra ran an extra mile for me and found me good and cheap flight option which I was looking for. Now I will recommend CheapOair to everyone I know and will continue using your services in future as well.
-
By Roberta
April 08, 2012
Hello, I am writing to express my appreciation for the excellent service that I received from Ethan today. I had called to cancel a flight that I don't need (I have decided to fly through to a different city than Quito as I had heard that this is a difficult airport for landings and also because of the high altitude and the possibility of altitude sickness) and Ethan was very courteous and helpful with the cancelation and finding all the possible refund value for me.
-
By Param
April 08, 2012
Good Evening, I recently booked a ticket with your company and had the pleasure of being assisted by Anson. He was patient and diligent with all my questions and made my life a whole lot easier. I just wanted to send a quick email applauding his excellent customer service which is rare in today's world and hope that you employ more employees like Anson.
-
By Brigitte
April 08, 2012
Silas patiently worked really hard to find a suitable flight to replace the canceled one. Since it takes quite a long time to get an operator on the line, I appreciated that he took my phone number in case the line dropped. In the end he found a flight that cost almost the exact same price as the original flight, and just a day before travel. Thank you Silas for your professionalism.
-
By Ashley
April 07, 2012
Just wanted to say that my experience with CheapOair has been great. Karen was even nice enough to call and make sure I have the app on my phone for easer use. Thanks again.
-
By Marquita
April 06, 2012
Cheapoair is reliable and affordable. Every time I get ready to book a flight I tell everybody about Cheapoair. Earon was a great customer service rep, and CheapOair is a reliable company.
-
By David
April 06, 2012
I am extremely happy with the way Morton helped him in getting the name corrected on my reservation. Morton went above and beyond and was very diligent in helping me.
-
By Pax
April 06, 2012
I am very happy with the service provided. Paxton was very courteous and accurately answered my questions. I am very impressed by his professionalism and would like to use CheapOair again in future.
-
By Precinia
April 06, 2012
This is my first time to make use of cheapOair. I would like to thank all the agents who responded to my call. All the best.
-
By Judi
April 05, 2012
Earon was very polite and when I made a suggestion, he really seemed interested and I think he even wrote it down and may pass it on. Good guy.
-
By Debbie
April 05, 2012
Thank you cheapoair for making it easy for me to book a flight to Belize. Of course I wish it were cheaper but, the prices were comparable. I'd love to use your service again for perhaps a cheaper flight to Belize, so I can keep love alive.
-
By Thomas
April 04, 2012
Carson was very helpful and very efficient. He helped me to book my reservation. It was the first time I contacted your company and Carson was a nice experience to start with. Overall I am very happy with the service.
-
By Mary
April 04, 2012
I just wanted to thank you for offering the best prices and a great website. It's always fast and easy to work. I love the way it stays in one window (a lot of the travel sites that compare fares cause pop-ups, which I don't like). I've purchased from you guys several times and really appreciate the fares you provide. Thanks.
-
By Janice
April 04, 2012
Dear Aimee: Thank you very much for your friendly and patient service on our telephone call today. I know that your company is fortunate to have you working as a representative for them.
-
By Sandra
April 04, 2012
I am extremely pleased by the service provided by Jaydon. I am really impressed with your customer service and will be recommending your company to others.
-
By Bernadette
April 03, 2012
Ignacio was wonderful. He did a fantastic job and provided me awesome customer service. Ignacio knew everything and answered all of my questions. He knows how to deal with customers and make them happy.
-
By Faye
April 03, 2012
Hello, Just used your services for the first time and wanted to thank you! Your flight options and prices were the best. I also liked using your website for booking, it was "user friendly" and easy to use. I will spread the word to my family and friends about my pleasant experience booking with CheapOair. Thanks again.
-
By William
April 03, 2012
Stewart was very professional and courteous on the call and helped me find the best option. Instead of saying no, he searched and helped me. He is the most professional and helpful representative I have come across.
-
By Mary
April 03, 2012
Gloria assisted me in my travel arrangements last night. Due to a medical issue, I needed to change my tickets. Her outstanding service exceeded my expectations. Please tell her thank you for me!! She did everything she could to help me.
-
By Sandra
April 03, 2012
I was happy with the way Tony assisted me. Tony was professional and I will tell my friends to use CheapOair.
-
By Lee
April 03, 2012
Earon called and was very pleasant to talk to. He was interested in our flight and if we had any problems. I would book again through cheapoair. Most of the time they have the cheapest rates.
-
By John
April 03, 2012
I just wanted to thank Betsy for going above and beyond with helping me with my order. Very good asset to cheapoair.
-
By Timothy
April 02, 2012
I appreciated everything that Joshua did for me regarding my purchase with Cheapoair. I will use the site again and refer it to my friends.
-
By Tanya
April 02, 2012
Paul is efficient and professional and ran an extra mile for me. He found a solution to my problem and gave me good flight options. Now I will recommend CheapOair to everyone I know and I will continue using your services in future as well.
-
By Payam
April 02, 2012
Thank you for the good job you have done for me. Keep up doing it, Clyde. I wish you a good week.
-
By Winnie
April 02, 2012
THANK YOU SO MUCH FOR YOUR EXCELLENT CUSTOMER SERVICE AND PROFESSIONALISM IN HELPING ME BOOK THE TICKET TODAY. I WOULD DEFINITELY BOOK MY TICKET AGAIN WITH YOU IN THE FUTURE. I WOULD ALSO HIGHLY RECOMMEND YOUR EXCELLENT SERVICE TO MY FRIENDS AND MY FAMILY MEMBERS. THANK YOU AND TAKE CARE!
-
By Cassie
April 02, 2012
Hello Clyde, Please forward this to your boss. Thank you so much for assisting me today. Your patience and good, effective work has made a mother's heart happy. Thank you, thank you, thank you for helping me today to get the correct flights.
-
By Roblee
April 02, 2012
Dear Igor, Just to let you know I am extending my thanks for the information you gave me last Saturday. You were so precise in explaining my request to change my flight schedule. I apologize if I was a little bit irritated as I explained to you my dad just passed away. Anyhow, you were so kind and you are an asset to the company. Keep up the good work and thank you again for the refund!
-
By Sepich
April 02, 2012
Earon was very friendly and professional in our dealings with him. He answered all our questions and was very helpful!
-
By Cardona
April 02, 2012
To Whom It May Concern, I would like to take this opportunity to say thanks a million to Virgil for going extra mile and resolving my booking flight to Manila. I have to cancel the flights because of my wife is ill. Virgil is a very professional person and very knowledgeable. Thank you again for the professionalism.
-
By Jaymie
April 01, 2012
Adair was very compassionate and helpful during my family emergency. I am very happy to find such great services rendered by CheapOair. I will always loyal to CheapOair and will recommend everyone I know to CheapOair.
-
By John
April 01, 2012
I am really impressed with Paola's great assistance and patience on the call. SHE WAS SIMPLY GREAT.
-
By Barbara
April 01, 2012
Dear Virgil, Thank you SO much for your kind help! I really appreciate it, you did a great job!
-
By Esther
April 01, 2012
I used cheapoair in the past and I am very happy with the service. I always recommend to my friends. Thank you again cheapoair. I am happy with my next trip.
-
By Marsha
April 01, 2012
I am very happy with the service provided by Gael. She was very helpful and understood my requirement and booked my flight accordingly. Now I will recommend CheapOair to everyone I know and will continue using it in future as well.
-
By Connie
May 31, 2012
I would like to compliment Valdemar. He was very patient throughout the call and most wonderful person to deal with.
-
By Mckinley
May 31, 2012
I wanted to commend Birva on the wonderful service she provided. Birva was very Professional, Knowledgeable, Patient, informative and an absolute delight throughout the call. I was in customer service for years and I am really impressed with Birva and will continue dealing with Birva in the future.
-
By Gail
May 31, 2012
Lisa, I was very happy with CheapoAir. The fares were the best on the web and all worked just fine for my flight. Thanks.
-
By Arjun
May 29, 2012
Hey Vidhi, Thanks for helping me in booking my tickets. I was impressed with your follow-up after the sale was made (which is very rare these days). Thanks again.
-
By Laura
May 29, 2012
To Whom It May Concern, I booked a flight today and right after I hit the button I realized that I selected June instead of July as the month for the ticket. I was in a panic! I called the number and Lily assisted me. She was very reassuring and immediately calmed my worries. She was able to help me find the flight I needed and fixed everything up in a matter of 15 minutes. I am a hugely happy customer now and wouldn't hesitate to use your services again. I am always very skeptical and I have not often had very good luck with airlines, so this was a most pleasant surprise. I would like to make sure it is known that Lily was a great representative of your company and totally won me over in using this site! Thanks!
-
By John
May 28, 2012
I am very thankful for the assistance offered by CheapOair. The agent assisting me was very patient and understanding and made the entire experience a positive one. I am delighted with the quality of service and wish to use CheapOair again in the future.
-
By Disa
May 28, 2012
I've been very happy with the service provided by Cheap O Air. I've only had an issue a couple of times and it was dealt with promptly, kindly, and with fairness.
-
By Elisha
May 27, 2012
Hi Brayden, My name is Elisha and I wanted to send you a follow-up email thanking you for my experience with CheapOair. The situation that my mother and I were in was difficult and you went above and beyond to work to accommodate our needs. I am very happy to know that we chose to buy our airline tickets with a company like yours, who employs people like you. Again, I appreciate you looking to all of your resources to help find a solution. Your level of service was first class and I look forward to buying airline and travel accommodations with CheapOair in the future. Again, I appreciate all that you did. You were GREAT!
-
By Frank
May 27, 2012
Today we booked a flight with a CheapOair agent. Unfortunately, we did not get his name but are sure you can find him. He spent a great deal of time with us and was very patient and we would like to compliment him on his great service. We found an itinerary on your website that appeared acceptable. However when we clicked on "Book" a different itinerary came up which was very different than the one that we wanted and was not at all workable for us. Your agent was good enough to work with us and find an itinerary that was acceptable. This was not the fault of the agent and he went out of his way to find us the best possible price he could. It ended up costing us an additional $291 but due to his patience and professionalism his efforts did result in our finding the itinerary we wanted and at a reasonable price. This was our very first experience with CheapOair and because of your agent's great service we will certainly be using your services in the future.
-
By Stroud
May 26, 2012
I was impressed by Dorian's customer service skills. He was able to resolve my issue with patience and great skills. Because of this service, I will book with CheapOair in the future.
-
By Fran
May 25, 2012
Oh! I think your company is the Bomb!!! you guys made it so easy and not so aggravating when it comes to finding a reasonable flight even though I have an 8hr layover at lax but, so be it thanks a lot for all your help and I will definitely be using you again in the future take care.
-
By Melissa
May 25, 2012
Good Morning, I am writing to commend Cheap-O Air for their prompt, courteous, and excellent customer service. I am a medical student who has a tight budget and I was recently booking a vacation for a friend's wedding. With so many windows opened on my computer, the wrong ticket was booked. I had purchased trip insurance and Javier assisted me with making sure. I was able to cancel and refund my payment. The ease of which this was obtained, particularly through the online chat was AMAZING! THANK YOU, THANK YOU SO MUCH! Javier should be commended for his professionalism! Keep up the excellent work Cheap-O Air. I am not sure if you have a student discount program, but it would definitely be something to consider, because I will be recommending this to many of my friends and colleagues.
-
By Laura
May 25, 2012
Good afternoon, I'm writing this email to let you know that I've been incredibly pleased with the kind help and professional assistance that Jayda provided me by chat in changing my flight ticket. Jayda was kind, professional, patient, and answered all my questions. She helped me change my ticket - and change my mind on CheapOair customer service. Without her I was starting to question my willingness to reserve my plane tickets again with CheapOair: If you can't get in touch with a vendor, you don't know if you really want to use them again, in case something goes wrong and you can't get through. I would therefore thank her again for her professional and friendly assistance and let you know that she was terrific.
-
By Reuben
May 25, 2012
I want to express my gratitude for the exceptional service I received from Birva. Throughout the call, she was professional, knowledgeable, patient, courteous and helpful. She should be recognized for her great service and professionalism.
-
By Jeanne
May 25, 2012
Just want to compliment your very wonderful employee, Lexi, who greatly helped me with a messed up Holiday Inn Express reservation in Texas. She not only got the mess straightened out for me but called me back when she said she would & was charming & kind to deal with. I am so appreciative & because of her I wouldn't hesitate to use your company again. Reward that girl!!
-
By JOANN
May 25, 2012
Stewart is a genius. He listened to the problem properly and got that resolved instantly; it was a name correction case. Because of Stewart I will use CheapOair again in future and would also recommend it every other person whom I know.
-
By Ardjan
May 25, 2012
I made two bookings for my family travel this summer and I'm writing to you to express my appreciation for the excellent service Kenton gave my wife and me. He was very helpful, polite and did an excellent job in finding the flights we were looking for. In my opinion Kenton should be taken as an example by the other employees. Kenton's great service will make us come back to Cheapoair for our future needs.
-
By Melvyn
May 23, 2012
Dear Nigel, I recently dealt with Magda, one of your reservations agents. Her courtesy, willingness to help and all together efficiency, makes it all worthwhile that I chose to book with your company. I understand that her authority in making decisions is limited. On the other hand she was open to my suggestions, resulting in a very satisfactory outcome. With, reps like Magda; you definitely will not go wrong. Continue to be the company, people will book with rest assured that I will continue to book my flights with you and tell all my friends about it.
-
By John
May 23, 2012
I am very happy with the customer service Akiko provided to me. Akiko was very helpful from the start and kept assuring me that she will make sure she takes care of the entire reservation process, and she kept her word!
-
By Barbara
May 23, 2012
Javion was courteous, clear and got the job done!
-
By Vicky
May 23, 2012
Hi Brantley, Thank You so very much for the arrangement. My daughter is very happy that she can sit with her mommy and daddy. Thanks for the great work.
-
By John
May 23, 2012
I want to you thank you for having Karlee as a part of your Organization. Karlee was patient, and helped me in making the changes twice on the reservation.
-
By Kueczynski
May 23, 2012
I have nothing but good words for your wonderful Valerie and the Excellent Customer service she provided. I want to express my deepest gratitude for Valerie's Professionalism, Knowledge and her extraordinary dedication to make sure that I got the best fare. I am impressed with Valerie's Courteous Manner and her exceptional service.
-
By Aparna
May 23, 2012
Hi, I am very pleased with the service provided by Agent Mayra. She did an excellent job helping us with our complicated travel booking. She was very patient, polite and helpful throughout the call. I really appreciate her help with the booking. It was a good experience with Cheapoair altogether. I will definitely use this website in future because of the pleasant experience with agent Mayra.
-
By Libby
May 23, 2012

The agent who assisted me yesterday on buying a ticket for my 77-year-old Mom was n. It was very important that she leaves on that day since it happened to be the only arrangement I had for her to get to the airport in Ukraine. Jaxon was very professional, knowledgeable and understanding of my situation. I want to express my sincere thank you to Jaxon for his help and patience. He went out of his way to accommodate our needs and make my Mom's flight as easy as possible. Jaxon likes and cares about his job. He definitely demonstrated how knowledgeable he is in his field of work and I want to thank his administration for understanding the importance of having well trained employees on board. My experience with Cheapoair makes me want to come back. I will for sure recommend Chepoair to my friends and family members. Thank you, Jaxon for handling the stressful situation I was in with such ease and confidence. It's because of your approach. I believe everyone at Cheapoair cares and I want to thank to all of you who restlessly help people in their time of need.
-
By Thripthy
May 22, 2012
Dear Sir, Just wanted to let you know what a great job Prince has done with my booking. I had a complicated problem and he patiently handled it for me and gave me amazing suggestion even though it was time consuming. I want to let you know how great an addition Prince is to your team and express my gratitude for giving me this excellent customer service. Thank you once again.
-
By Sami
May 22, 2012
I want to appreciate Morton for his regular follow up and providing a better flight option.
-
By Sandjong
May 22, 2012
Heidi gave me the highest level of customer service. She was very professional and courteous throughout the call, she did everything that was possible to fix my travel plan and I do not have any more words to, explain my satisfaction towards the assistance offered by her. I will definitely use you guys in future."
-
By Morris
May 22, 2012
I am very happy after speaking to Louie. Louie was very helpful, understanding and he was just fantastic.
-
By Crystal
May 21, 2012
I am extremely pleased with the way Nola helped me in booking a new reservation. I am full of praises for Nola for her professionalism and patience.
-
By Thomas
May 21, 2012
I am really happy and satisfied with service provided by Alyssa. Agent was very patient and helpful throughout the call and went an extra mile to answer all his queries. I will be using your services for all my travel needs in future and will be recommending CheapOair to my friends and colleagues.
-
By Nadia
May 20, 2012
To Whom It May Concern: I recently purchased 6 tickets to fly internationally. Kurtis was our travel agent and was very helpful, patient, and went above the call of duty to get us everything we were asking for in planning this overseas vacation. I just wanted you to know that I was very pleased with this sales agent and thought he needed to be commended. I was going to use AAA but went with cheapoair because Kurtis was educated, patient, and listened to my needs and then negotiated the price so that it was comparable with AAA. Thank you.
-
By Irene
May 20, 2012
I want to thank Eddie for helping me out with my husband's flight issues. He was patient with all the complaints and my persistence to get the problem resolved without costing me a penny. He remained calm, polite and accommodating all throughout the duration of our conversation. Now, I have peace of mind. Thank you again.
-
By Jason
May 20, 2012
I am very happy with the service provided by Carl. I made an error while booking my flights online and Carl corrected the error and confirmed the itinerary that I was looking for, without any extra cost. I am very happy with the customer service and will be using CheapOair in the future.
-
By Tanya
May 19, 2012
Konrad, Your service was professional and prompt in regards to my plane ticket reservation. You have alleviated the difficulties that we encountered trying to make reservations and having already paid the price of the tickets. It warms my heart and proves that there are businesses in this country that continuously aspire to excellent customer service at any cost. May you be successful in your future and again thank you for reuniting my family.
-
By Virginia
May 19, 2012
I am more than happy to provide you with feedback regarding my recent experience with CheapOair. In the beginning I was not pleased that I made 4 calls and never received a response and wanted to talk to management to explain and hopefully resolve the issues. After explaining the situation to you I found you to be very reasonable and understanding so I decided to give your company another chance. I was so pleased with how you assisted in finding me a reservation that would work. I hope my talking with you resolved some customer service issues and was helpful to you. Thanks again for your email address, phone numbers etc. I will definitely call you when making any future reservations for my sister and myself.
-
By Alireza
May 17, 2012
Cohen was awesome. We have been on the phone for more than half an hour and the alternative routes that Cohen suggested were up to the mark. I am really happy with CheapOair's customer service!
-
By Jane
May 17, 2012
I just finished speaking to Jadiel. She was patient, knowledgeable and helped me to get my flight changes completed with ease.
-
By Sasha
May 17, 2012
I am extremely grateful to Brayden for his efforts in negotiating this process on my behalf. His sincere concern and dedication to helping me out were downright heart-warming. As result of his efforts, I intend to use your company when I have future travel plans that require such services.
-
By Michael
May 16, 2012
Prince did a fantastic job and provided wonderful customer service. He was clear and thorough and I am satisfied with CheapOair's service!
-
By Korina
May 16, 2012
Thank you very much for your help, wonderful customer service!
-
By Raphaela
May 16, 2012
I am very happy with service provided by Grover and very appreciative for his patience, consideration and curtsey.
-
By Himanshu
May 16, 2012
Angelo, you solved my problem! 100 % satisfaction, long conversation, connected to United and provided better reservation seat assignment or allotment issue.
-
By David
May 16, 2012
This is David, and you had helped me with a flight from Dubai to Moscow. I wanted to take this moment to thank you for your help today. Thank you, Masen.
-
By Mehboob
May 16, 2012
Hello Kasen, thank you very much for making it very easy for me and helping me out with my reservations today.
-
By Stenic
May 16, 2012
Grover assisted me with my flight change and got the airline to wave the change fee! I am very impressed and grateful for his assistance and want to express my gratitude. Grover is an asset to your organization.
-
By Octavius
May 16, 2012
I am a missionary from Asheville, NC in Ukraine. I have traveled back and forth from there since 1998. Through Cheapoair I had made reservations to return on May 16. One last examination from my doctor, revealed some questionable polyps in my esophagus. His office called to schedule another upper GI for me. This all occurred on May 14. I was at a loss for what to do. I called your service representative, Ethan. He was a great help and quite understanding and sympathetic. After he checked several options, we decided to just cancel at this time. His willingness to go the extra mile speaks well of your employs. I plan on using Cheapoair in the future and recommending your services to others.
-
By Sandra
May 16, 2012
Andrew saved my son's trip! After spending 3 days trying to arrange a flight with other internet providers, and actually booking one that was "wait listed" I was ready to give up---but, while desperately searching for airlines servicing Beijing, your site popped up while I was researching Dragon Air. You were our last hope for this trip to happen. Andrew was patient as he listened to the travel problem. He spent the time necessary to solve the problem which involved bypassing Hainan Airlines to secure a round trip flight for my son and his girlfriend from St. Louis to Beijing. He was exactly who I wish every customer service representative could be! My deepest appreciation to Andrew for the excellent job and a well-done to your company for having such a capable and caring employee representing you. We all know where to shop for our travel needs. Thank you.
-
By Klassen
May 15, 2012
I spoke to Marc and I am completely satisfied with the results. His determination to resolve, kindness, and personal touch what good customer service is all about.
-
By Hawk
May 15, 2012
I am impressed with Hawk's exceptional customer service!
-
By Manjula
May 13, 2012
Hello, I would like to say "Thank You" to the gentleman that provided me excellent service. His name is Seth. He was patient and assisted me in finding a good deal. I also like the flight. Thank you again
-
By John
May 11, 2012
I was assisted tonight by Roch. He pulled off a miracle that I didn't think was possible. Of course, to you it might seem like 'business as usual' but to me, he was invaluable. Yes he saved me some money but he made you money in more ways than one. First of all, I've preferred going through CheapOAir for the past many years for the cost savings. You NEVER fail.
-
By Silvi
May 10, 2012
The service provide to me today when I have to change my flight was above and beyond, the service representative name is Kay, and she was so helpful, patient and understanding. My daughter is about to have her first baby, and apparently she' going to have an early delivery and I'm so nervous and anxious and she was so helpful. I never use Cheapoair before but I can assure you I am going to use it always from now on and all is thanks to Kay!!! Thank you so much. Greatest services!!
-
By William
May 10, 2012
Konrad, Thank you for your great assistance in helping with my flight changes today. I appreciate the immense patience you demonstrated. I will follow up with you to book my hotels.
-
By John
May 09, 2012
Bowen was remarkable and was very professional over the call. This was the best of the services that I have received and will use cheapoair always.
-
By Michael
May 09, 2012
Richelle provided excellent customer service. I really appreciated how she took the time out to explain the procedure and was very kind.
-
By Marybeth
May 08, 2012
I'd like to share my high praise and compliments about my experience this afternoon with Bevan. As a company, you should be very proud to have such an excellent agent on your staff. Bevan's entire approach to Customer Service is one that should be emulated by all Customer Service Reps everywhere. I had a complex travel problem that Bevan handled with care and consideration. I could not be more impressed! Bevan is certainly an asset to your company. Many thanks! Marybeth Little
-
By Terry
May 08, 2012
Appreciating the work of Ricki. One more time, I don't have the words to say thank you. Working with employees like you makes customers come back. Very pleased with your work perform.
-
By Anna
May 08, 2012
I spoke to Virginia and was completely satisfied with the results. Her determination to resolve, kindness, and personal touch in which she showed is what good customer service is all about.
-
By Sean
May 08, 2012
I have ten years experience in the hospitality and customer service industry and have worked with many people over those ten years. Please know that Virginia is an incredible asset to your department and your firm. I applaud her customer service skills and friendly and helpful attitude.
-
By Carol
May 07, 2012
I just received assistance from PJ and want to let you know, she provided me with excellent service. Companies need more people like her. Thank you.
-
By Svetlana
May 07, 2012
Dear friends! Thank u very much for your great job. Thanks to all of you and especially to Magdalena and Spence. Have a wonderful day.
-
By Brittany
May 07, 2012
My experience with cheapoair was a good one. I didn't have any problems with bookings or reservations. Sally gave me a follow up call. Very nice and professional. Asked me a few questions and didn't keep me for a long time which I appreciated. Thank you.
-
By J.G.
May 07, 2012
I have been booking my trips with cheapOair for the past several years. My last one was on Jan. 2012. I always have been extremely satisfied. I do my booking mostly on line, but on 2 occasions I had to speak with an agent, there too, it was very gratified to be able to reach a person right away. I am sorry I cannot remember their names, but I believe the entire staff is great. Thank you "cheapOair" for having such a fantastic service.
-
By Denise
May 07, 2012

Dear Ethan, I want to thank you so very much for assisting me with the cancellations of my air and hotel travel to New Orleans, LA. It is so rare to actually speak to anyone that is understanding and compassionate, as you were, to the devastation I was and still am going through, due to the ID theft of my Visa card. If this fraudulent activity had been originated in another area, instead of the small area I was traveling to, and staying 7 nights and 9 days, I would have not had an issue of my own safety. After you handled the calls for me, I went to check my card use, and it had unauthorized charges exceeding $1,000.00. The Visa Fraud Department determined that the 'user' did have all of my personal information, including name, home address, 3 digit code on the back of the card, etc., upon these 'online' purchases. I so appreciate all of your help in dealing with my cancellations. I am keeping this letter in my file, so when the time comes that I am able to plan another trip, I will know just who to contact! Ethan, thank you so very much for your professionalism, and going far beyond what is expected, to help me. I just cannot express my gratitude enough.
-
By Mersedeh
May 06, 2012
Rusty was very thorough and helped me with wonderful service. He was very kind and I wanted to appreciate him.
-
By Nancy
May 06, 2012
Nickolas was very helpful. She was wonderful throughout the call and was very patient. I am a repeat customer and will recommend cheapoair to others as well.
-
By Rebecca
May 06, 2012
Jack is a very special worker. Even though time is of the essence, he made sure he understood what my needs were and searched diligently until he found what I wanted. I am a senior citizen, and I truly appreciate a professional and concerned employee who respects and elevates the status of the company he works for. Jack is and will always be a devoted and honorable individual to be proud of. He is truly to be commended and I hope my comments will carry the weight intended and honor Jack for his niceness and professionalism. Thank you.
-
By Richard
May 05, 2012
A quick thank you to cheapOair and Earon for the service provided for my flight from San Francisco to Rome in February.
-
By Amy
May 05, 2012
I want to complement my service person, Apherton. I had to cancel an airline reservation due to a medical issue. Apherton was so helpful and professional. He is a gem!
-
By John
May 04, 2012
Ethan provided wonderful customer service. I am a satisfied client.
-
By Dolores
May 02, 2012
I had such wonderful service from your agent, Nason. He helped me with my plans yesterday and was so patient and understanding. I am a 78 yr. old woman and was really confused. My compliments to him. It is so nice to find service like that in this day and age. Thank you.
-
By Suranjita
May 02, 2012
This email is to say Thank You for helping me today! It was really nice of you to take the time to call me back after I had made an enquiry and offer me additional options about my flight. And what I appreciate even more is you taking the time to go through my itinerary and make helpful suggestions that helped me decide what the best option to choose was. It was indeed a very pleasant experience as a customer and I will definitely recommend you and your company to friends and family.
-
By White
May 02, 2012
I am very happy with the satisfactory service given by Gael; I had lots of question when I initially called and Gael answered all my questions with lots patience and added a happy customer. I will contact you for my future travel plans.
-
By Margaret
May 02, 2012
I am very happy with the service provided by RHETT. RHETT was very helpful and patient; she answered all my questions and booked the best option for me. I will continue using your services. I am a happy and satisfied client.
-
By Bendict
May 02, 2012
I want to commend Vidhi on her wonderful job. Vidhi was efficient, professional and made the whole experience very pleasant.
-
By Finnel
May 02, 2012
Hi Ames, Thank u so much for your patience, assistance and caring professionalism.
You have helped finalize a family vacation of a lifetime!
-
By John
May 02, 2012
Andrey, I want to thank you again and let you know how much I appreciate the time you took to correct the problem with our reservation. It is nice to know Cheap-o Air has customer service representatives like you. This was my first experience with your company and I believe I will be using it again in the future. Hope you have a wonderful day!
-
By Newson
May 01, 2012
Vidal was very patient and very helpful throughout the entire phone call. I was not able to book the same flights online for me and my friend, but Vidal helped me to book the flights and offered me the cheapest rate. I am happy with the service and will use CheapOair in future and will recommend to all my known Persons.
-
By Diane
May 01, 2012
I would like to thank Aimee for all her help in changing my tickets. Her aiding me was a godsend, since my computer skills aren't the best. She was patient, kind, and knowledgeable, and she saved me many hours on my trip. Thank you to Aimee.
-
By John
May 01, 2012
I have worked in a customer service environment for over 20 years and I feel that Lavina has provided me with the best kind of customer service I have seen in a very long time. Lavina was patient, thoughtful, creative and most of all helpful throughout the entire phone call and was very happy with the service she provided as well.
-
By Carine
May 01, 2012
I am very happy with excellent service given by Rusty. I had pleasant experience, speaking to Rusty. He was very polite, patient and helpful.
-
By Anthony
May 01, 2012
To whom this may concern, in regards to the service I just received, I wanted to let you know Aimee was very professional and very helpful to me. Aimee took my comments and concerns into true consideration and took time out of her day to make sure myself, the customer, was completely satisfied by refunding me money after a lot of confusion. Not only your company, but every company should have more employees like Aimee who genuinely care about customer satisfaction and go out of their own way to make sure I stayed with your services. Her dedication and work ethics reflect highly of the integrity of your company and once again thank you for everything, I look forward to doing business
with this company again. Your loyal customer.
-
By Suzanne
May 01, 2012
For an electronically challenged senior citizen, this was an easy process. Thank you.
-
By Reynaldo
June 30, 2012
I have bought a few plane tickets over the past year or so and with my son and Ex-Wife living in AZ now I will buy many for for the years to come. Thanks to the outstanding service that Anson provided to me tonight checking the flight information via the instant chat. I was able to get the information for my Ex-wife as well for my own records. He was able to find the information and send it to me via e-mail and within the first five minutes. That is great customer service and I have worked in the customer service industry for the past 13 years as an associate as well as a Operations manager. Anson is the reason that I will come back to use your services and will use this experience in the next staff meeting that I host. Thank you Anson and CheapOair.
-
By Singh
June 30, 2012
I have been using cheapoair since the last two years on a regular basis (3-4 trips per year). Recently, I had booked a single flight when I actually needed to book a return ticket. After calling Cheapoair and taking to representatives I was told that the ticket was non refundable however, they could add a return flight for an additional charge. I was specifically told that the flight could not be canceled and money refunded and the only option was adding a return flight. This turned out to be very expensive and furthermore, the dates allocated were not convenient. However, since I have booked tickets with cheapoair I decided to chat with an online customer representative and try to get a better deal. Jayda was extremely helpful, resourceful and refunded my single ticket and booked a return flight for me. Jayda did this in a matter of minutes and started looking for return tickets for me.
-
By Sanders
June 30, 2012
Laney was fantastic, she was the best help I could get, I am very happy with the service that I have received, I want to thank you for a wonderful experience i had and will be using you guys in future.
-
By Raquel
June 30, 2012
I would like to compliment CheapOair for your great customer care service. I tried calling your toll-free number but it was busy. That was when I decided to try your live chat service. As a first time user of the Live Chat service, I must say I'm duly impressed by the prompt response of your customer service team, particularly Anson. Not only was Anson helpful and courteous, she offered me solutions and walked me through the steps to ensure that I got what I required. I really appreciate that. I commend you for your great service and for a well-trained service team. I'll definitely be frequenting your site more often and be sharing this experience with my friends. Thank you.
-
By Tricia
June 30, 2012
Hi, Cheapoair is awesome! When I compare prices on line, I always come back to you. In this tough economy, it is a blessing! Now my daughter and I can go on our first vacation together!
-
By Marika
June 29, 2012
To Whom It May Concern, I just wanted to say I had a great experience with your representative named Kathryn. She was able to solve my problem quickly and efficiently. Great Customer service! Thank you!
-
By Mary
June 29, 2012
Trace is the best customer service representative I have come across so far, he understood my requirements and went an extra mile to resolve my concern he spent more than an hour to resolve my query which I think is very rare. I am very happy with the service and the product that I received and surely you are going to get a lot of business from me and my friends. I thank him again for all that he has done for me
-
By Robert
June 28, 2012
Karen was exceptionally helpful and cheapOair has great service.
-
By Jonathon
June 28, 2012

Dear Sir. I am sending this message to recognize the very excellent services provided by two of your employees. First is Ivan, who was instrumental in creation of our booking. He explained many details and worked very hard to create our flight. His explanation of the importance of the spelling on our tickets caused me to correct a problem with the spelling of my first name that had existed for more than fifty years. If Ivan had not provided the explanation in the details he provided and the patience that he demonstrated I may have been stranded at some point out of the country. He was very professional and patient in the entire process and has been terrific with follow up. I can not properly express my gratitude to Ivan and can assure the CheapOair will continue to get our business and recommendation to others. In addition to Ivan, I had the pleasure of assistance from another of your representatives. Her name is Nola. She provided me with the same professionalism as Ivan, the same patience and dedication to the performance of her job and customer satisfaction. She was extremely helpful, gave me confidence in her suggestions and that Cheapoair is our choice in reservations. I hope that these individuals will be individually recognized for their outstanding job performance and dedication to customer service issues. Thanks again to these fine employees and we look forward to dealing with your company for our reservation needs from now on.
-
By Slavica
June 28, 2012
I forgot the name of the agent who made seat reservations for my flights from Cincinnati to Belgrade and back, but this is my way of thanking him for the best selection I have ever got. That part of my trip was excellent thanks to his efforts to implementing and taking into consideration my preferences. I paid nothing more and had a wonderful trip.
-
By Lance
June 28, 2012
I just wanted to compliment your employee Olympia on the wonderful service that she provided in booking my wife and my travel to New York City. Thank you very much.
-
By Dan
June 27, 2012
I booked a flight 6/26, and was upset to find I had booked it incorrectly. My wife was furious (the flight was booked for her travel). All the on-line information kept repeating "Not Transferrable" - "No Refunds" , and on and on with the negative comments. However, after seeing a note to call 866-636-9088 to check for changes to the itinerary, I called. The person answering went by Olympia. She asked for my booking and other info to determine I was, indeed, the person who booked the flight. Within 5 minutes she had presented an alternate flight which fit my wife's plans perfectly. She sent an e-mail with all the details of the change. WONDERFUL service, and SUPER QUICK ! I really commend her service as your representative.
-
By Linda
June 27, 2012
To whom it may concern: Estefan was extremely helpful and extremely polite. He assisted me in changing my name as it needs to appear on my ticket. My original ticket had
my name spelled wrong and when I noticed it I called to ask for help. Lucky for me Estefan answered. He was reassuring and extremely helpful and made it possible for me to make my airline ticket with my right name at the price I originally paid for it. Thank you for all your help especially in hiring someone like Estefan!
-
By Jean
June 27, 2012
Jarret has been very professional and helpful. I would like you to recognize his talent and reward him. He is a good employee and the only reason I would use CheapOair again is Jarret.
-
By Joe
June 27, 2012
I just want to say that Andrey did a wonderful job making the travel arrangements for my grandson to fly to Norfolk Va from Killeen TX, pick up my grandson, and bring him back. Andrey was very courteous and extremely helpful. Thank you.
-
By Foong
June 27, 2012
Hi Brendan, Thank you so much for your help. You have gone out of your way to get me out of a thorny situation as my Mother-in-law will not be able to make the transit from Narita to Haneda without securing a Japanese visa. Your actions truly exemplify great customer service. You can count on me to be a repeat customer and I will spread the excellent services of cheapoair by word of mouth. Thanks again.
-
By Gary
June 27, 2012
I would like to compliment Angus for outstanding service and saving a customer. I made some mistakes due to the busy web site. I emailed my problem to customer service. In about one hour I received a call from Angus and with in 20 minuets he had changed my bad day into a very good day. THANK YOU ANGUS!
-
By John
June 27, 2012
Hello, Just wanted to let you know that I was experiencing some problems with the website and purchasing tickets for my upcoming trip to Africa. When I inquired, down the line I was connected to Percy who was very helpful and intent on finding a solution and that he did! He turned the whole situation around and made it a good experience for me. Thank you Cheapoair and Percy!
-
By Jane
June 26, 2012
Karlee had been the best amongst all the agents that I spoke to. Karlee did the flight change for no cost and is an asset.
-
By Diana
June 26, 2012
Having waited about 40 minutes with that ''your call is important to us'' message in my ear every 2 seconds, and then having the line go dead!!!! you can imagine my sorry state when I had to call again. Jaxon was calm and unruffled at my attempts to explain why I was calling in the first place, and straightened it all out for me, for which I am exceedingly grateful. Please make a note of this comment on his file.
-
By Igor
June 26, 2012
I had a communication problem due to my Russian dialect but Olympia was very patient and helped me in every possible manner. I wanted appreciate the service provided by her and was extremely grateful that Olympia was very patient and thorough with giving all the details and assisting me.
-
By Andrew
June 25, 2012
Hi there, I'd like to comment on my recent interaction with Anson on Cheapoair. Anson provided me with useful details about making an itinerary in a timely and amiable manner. Thanks to her I was able to book a flight home for the summer.
-
By Maha
June 25, 2012
Tiara was very professional and courteous on the call and helped me find the best option at a reasonable price, she is the most professional and helpful customer service representative I have come across. I will definitely recommend you to others.
-
By Judith
June 23, 2012
I just now got wonderful help from a woman at the change your itinerary number. I didn't get her name. I wanted to change the itinerary for a friend in China, who was having trouble reaching you, I guess. Your staff person was very helpful in moving up my friend's return date, offering a couple of options, and then volunteering to phone him in China to find out which one would work for him. She said she'd call me back when it was all set, and I expected to really be able to thank her then. But my friend got the details and then told her she didn't need to call me back. I was very sorry not to be able to talk with her again. She was very calm, friendly, and professional. I was very grateful and glad she succeeded in making the change for us.
-
By John
June 22, 2012
Dear CheapOAir, Today was the first time I used your site to make a booking, while making a booking I had some trouble and was diverted to the chat section of your side. Anson helped solve my problem, was extremely patient and helped me make my booking. I am very thankful to her and your side for helping me secure my ticket. Will definitely be purchasing alot more from your site going forward. Thanks Anson.
-
By Lucy
June 22, 2012
I talked with Desiree who gave me very good service. I would like to compliment her.
-
By Ron
June 22, 2012
HI, I recently booked flights through your organization and I was stunned at the high level of service offered to me by my contact Raymond. The booking had difficulties (all my fault) but he remained calm and helpful through all transactions and in my opinion went that extra mile to make things go right. That's so rare these days. Thank you Raymond! And I will definitely use this book route in future.
-
By Deborah
June 21, 2012

Good evening, I wanted to let you know that I was given the BEST SERVICE that I have EVER received from ANY online service today. It was imperative to change a return flight date/time and Angel worked with me consistently, even while being disconnected from the airline that she was speaking to but she never gave up. Her attitude stayed the same throughout the entire call. She NEVER showed ANY signs of being frustrated with my requests, rather, graciously continued to work with the airlines and then successfully booked the date and time that I needed and for a reasonable price. This must have taken close to 1.5 hours of Angel's time. I'm sure you know that Angel is a valued employee with your excellent corporation, but I could not rest without letting you know my own experience with this SUPERB employee. Thank you for passing this note of appreciation and gratitude for Angel's having gone ABOVE and BEYOND the call of duty, to whoever would be responsible to reward her for her EXCELLENT work. I will definitely pass along this story to my associates and will recommend your company because of this experience today.
-
By Brittany
June 21, 2012
Konrad is wonderful. He took out time to listen to my concern. I was attempting to sort out of issue from 1 in the afternoon to 11 at night, but Konrad truly helped me and at the end of the day made me a happy customer.
-
By Rachel
June 21, 2012
Hi, Kala was extremely helpful and patient in helping me. She managed to solve the problem and made my day! Thank you from the bottom of my heart.
-
By Jameson
June 21, 2012
Jalen was very helpful & courteous. I had experienced the best customer service from him. I will always use your services because of Jalen.
-
By Rinku
June 21, 2012
Ken went out of his way to help me with finding best options to change my travel bookings when the airline messed up my travel. Ken had up-to-date knowledge, patience and commitment to making sure my travel changes to itinerary go smoothly and effectively. Thanks Ken!
-
By Reis
June 21, 2012
Priya was the nicest agent I have dealt with and I am very impressed with her knowledge and compassion. I am also very impressed with the company overall and will definitely recommend your company and especially Priya to friends and family.
-
By Pann
June 21, 2012
Hello All, Yesterday morning I called in to ask why I cannot purchase the available ticket online; therefore, I call to see if I can purchase the ticket with the same flight I purchased a few days ago. I was a pleased that I spoke with Jaxson; he is courteous and very helpful. He managed to book the same flight for my friend even though I have to pay a little more that what I paid earlier, but his professionalism is exceptional and I want to share my experience with your company. You can count on me that I will spread the words and will come back the use your site again.
-
By Bobby
June 21, 2012
I want to thank cheapoair for having such a nice person helping me with my
travel plans. Only he knows how much difficulty I had in making up my mind. His patience and knowledge enabled me to make that important decision. Thanks again so much, looking forward for my trip back.
-
By Bronwyn
June 21, 2012
Dear Moiz, I just wanted to thank you for your kind and competent service regarding the matter of my reservation with AtlasJet. You were polite, calm, and incredibly helpful. Your assistance was most helpful. CheapOair should be proud to have you in their employee.
-
By Ken
June 21, 2012
Sydney, thank you so much again for working with me on this matter of the plane ticket. It's people like you that make me keep the faith in those of you who will work out this situation and give me the time to do so. You were so very kind and cordial and I appreciate that very much, even though it was a small amount, it proves that you are an asset to Cheapoair and I would love for you to show this to your supervisor and show her/him what an outstanding employee you are. Again, I thank you and I'm going to call my wife and tell her what you have done for us and I'm sure it will make her very happy. she knows what a persistent person I am and when a big business feels like walking on you, they do but being a representative of Cheapoair has changed my mind about them and I thank you again from the bottom of my heart. I'll be emailing you again in a few months to see what kind of deal I can get on a flight back to PA for my class reunion.
-
By Christina
June 21, 2012
I just wanted to take the time out of my day to let you know once again that Stewart excels at customer service! He once again responded to another issue I had with a ticket I just bought quickly and professionally. Stewart does what other customer service representative cannot do in an hour. I will always personally request him now. I honestly thought to myself that I would never purchase on cheapoair again because I was so frustrated. I've changed my mind. I am so relieved to have run into him as my representative.
-
By Tommyn
June 20, 2012
Bradley was an outstanding agent, by far the greatest customer service anyone can have. He was very patient with me.
-
By Sarah
June 20, 2012
Thank you Gustavo for the helpful, friendly service!
-
By Kaye
June 20, 2012
I would like to take a minute to praise Joaquin. Today I tried to book several multi-city international flights on Cheapoair which my daughter uses your website all the time and each time I tried to book, the flights came back already sold out. This happened probably 7-8 times. In addition, the flight fares kept increasing. I was extremely frustrated, and finally clicked your online chat box, expecting minimal help. I was connected with Joaquin, who got my info, then found on his first attempt the perfect flights. I am so impressed that he was so fast, efficient, and even cost effective. I honestly felt like he tried to get me the best deal and did! I will be booking through your website from now on, and will be requesting Joaquin. He deserves a raise! Thank you for your company's customer service.
-
By Brigitte
June 20, 2012
I want to compliment Zayne, a customer service representative, for being very helpful and understanding and helping me with my request.
-
By Cyril
June 19, 2012
Dear Carmen, Thank you once again for your exceptional job in processing our tickets. You have yet again proved your excellence in customer service satisfaction. Your diligence in attending to intricate details has helped our business greatly. I surely hope to do more business with CheapOair because of agents like you. Please be assured of greater customer loyalty from our end and we simply owe this to you.
-
By Eleanor
June 19, 2012
Thank you so much for all your help and your effort in booking our flight to Paris. We need more representatives like you. CheapOair is lucky to have you as one of their agents.
-
By Linda
June 18, 2012
I spoke with two of your specialists before reaching Magda on the third call. She was so helpful in canceling current tickets, booking new tickets, and a car. Please thank her for me.
-
By Evelyn
June 14, 2012
Adkins is to be complimented for his professionalism, patience, and creativity. He helped me book two return fares from Newark to Tel Aviv. In the process he answered my many questions and was willing to call me back and e-mail me several times while I consulted with my husband. He made the booking process, which is normally tiring, more than satisfactory.
-
By Linda
June 14, 2012
I just booked a flight with Aurelius and he was extremely helpful and kind - kudos to Aurelius!
-
By Deborah
June 14, 2012

Good evening, I wanted to let you know that I was given the BEST SERVICE that I have EVER received from ANY airline, today. It was imperative to change a return flight date/time and Angel worked with me consistently, even while being disconnected from the airline that she was speaking too and then I suppose would have to get into their queue again, but she never gave up. Her attitude stayed the same throughout the entire call, which because of my asking for prices on different dates, etc., trying to get the best deal and not have to pay such a huge amount of money, and Angel was so kind and concerned. She NEVER showed ANY signs of being frustrated with my requests, rather, graciously continued to work with the airlines and then successfully booked the date and time that I needed, for a reasonable price, considering the circumstances. My situation must consumed close to 1.5 hrs. of Angel's time. I'm sure you know that Angel is a valued employee with your excellent corporation, but I could not rest without letting you know my own experience with this SUPERB employee. Thank you for passing this note of appreciation and gratitude for Angel's having gone ABOVE and BEYOND the call of duty, to whomever would be responsible to reward her for her EXCELLENT work. I will definitely pass along this story to my associates and will recommend your company, because of this experience today.
-
By Tomand
June 14, 2012
CONGRATULATIONS LUKAS. After two failed telephone calls, my cordless land line was too garbled to understand. Lukas took my cell number, called me back promptly, and worked out a change in flights, at the very lowest price. As an 80 year old semi disabled client, I could not afford the larger up-charges. Lukas saved my entire Anniversary cruise tour celebrating 60 years of married life. Great customer service. Thank You.
-
By Satish
June 13, 2012
Recently we bought tickets to India and we have to change the flights. We tried to contact Cheapoair through online chat and Anson helped us. It was a pleasure to receive his assistance. Everything went smoothly. We requested him to reimburse the ticket fare without any heavy losses and he kindly helped us through this process. We had to pay 200 USD cancellation charge. Initially we were disappointed with this penalty but Anson explained us why he had to do that. We understood that there is nothing he could do and he did his best. Once again, thank you Anson for helping us with this process.
-
By Sergienko
June 13, 2012
Hanan was very helpful, kind and knowledgeable and did an excellent job. I wanted to make sure she is recognized for her hard work and her excellent customer service.
-
By Julia
June 13, 2012
I want to compliment Marc for helping me with my reservation. I am very thankful to him. He is very helpful.
-
By Daniel
June 13, 2012
I want to let you know that Sterling is very good. It was a long and difficult transaction however Sterling helped me out. He did a great job. His English is very good and his pronunciation is very good. He is very patient and he figured it all out. He is very competent and I want to let you know that you have a winner.
-
By Gibbs
June 13, 2012
My first experience with your company was not good. But everything changed the moment I spoke with Adler. I was very well treated by Adler, he was very professional, calm and polite and made me forget my first experience. I will keep using CheapOair just because of Adler.
-
By Leininger
June 13, 2012
Thank you for a job well done! Thank you for the seat assignments. You people are great!!! I have always got the best service from you in trying to accommodate my request for seats to ease my pain and discomfort.
-
By John
June 12, 2012
Thank you so much for assisting me with my flight travel plans. I appreciate your agent coordinating with the airlines to accommodate our seating arrangements together. He was the consummate professional and I couldn't have done it better without him. Take care
-
By Zhou
June 12, 2012
On Saturday, I have booked one ticket from your company. The ticket I booked is from Beijing to Toronto on the 28th of June which should transfer the flight from Chicago. However, at that time I didn't know I should prepare the Visa for America. So I was worried about my ticket a lot when I got the correspond information yesterday. I went to the page "chat on line" to look for help. Anson is the one who I talked to. He is so kind and helped me a lot. He told me that he would help me to refund the ticket with 100USD fee and I could book a suitable ticket later by myself. I was so satisfied with his service attitude and his pertinence. I really appreciate his work. I believe that the company will keep on improving because of the effort of these kinds of staff. Thank you again.
-
By Francisca
June 11, 2012
I'm very happy with the customer service I received from Sania and wanted to make sure she was recognized for her efforts. Her patience, calmness and dedication helped me book three new tickets and also change two existing bookings to coordinate them all on the same flight. She did an excellent job and should be recognized for her hard work and dedication. Not only did I get the best fare but the best service as well.
-
By Charles
June 09, 2012
I want to let you know that Hawk helped me with my booking and he did a great Job. He is wonderful.
-
By Zion
June 08, 2012
Just wanted to say thanks to my awesome chat rep Zion for helping me get a great rate at the last minute to travel to my father's funeral.
-
By Marya
June 08, 2012
Thanks to Lisa for the follow up telephone call the other day. It was a nice gesture to follow up on my recent trip to Los Cabos that I purchased through CheapOair! This was my first time using CheapOair products and I really enjoyed it! I will definitely use your services again in the future!
Thank you, Mayra Pool
-
By Roy
June 08, 2012
Thanks to Gustavo for helping to rearrange tickets for the above-referenced booking. Efficiently and politely handled. Much appreciated.
-
By Marianne
June 07, 2012
I lost my husband six years ago and times have been very hard on me since I am now alone. I don't make much money, barely enough to pay all my bills monthly, but when it comes to meeting my grandchild for the first time, or going to a wedding for my little girl who is now grown, your company has made it possible. I will book through your company as long as I am alive, thanks so much for making special events become a reality for me. It beats looking at pictures!
-
By Myrie
June 07, 2012
I am very happy with the service provided by Stewart. He was very professional and patient on the call that he is now the inspiration for me and will ask other soldiers to book through Cheapoair. He worked out the best option for my family vacation. He should be rewarded.
-
By Jayne
June 07, 2012
Thank you Dashawn, for your extraordinary effort in re-routing me for my trip to Europe. I truly appreciate your patience and will use your company again. Thank you so much!
-
By Aloraini
June 06, 2012
I really appreciated Sania's patience, and the level of dedication she displayed while helping me to book 7 tickets for me and my family. I appreciated her taking the time to follow up after I needed to transfer money to my account to purchase the tickets. She did an excellent job and I wanted to make sure that she is recognized for her professionalism, and her dedication. Not only did I get the best fare, but the best service as well.
-
By Elvira
June 06, 2012
Just wanted to say thank you for making my booking for Italy simple. Thanks again.
-
By Delisa
June 06, 2012
I was making a reservation with Melvin and it got disconnected and I must say that he was very helpful and courteous. I was using an I-phone and somehow we got cut off but Melvin was just so patient with me. I think that you need to pat him on the back, because I was so stressed out and he was so calm and helpful. Please tell him thank you for me. Again thank you for a very good salesman and representative for your company, I wish that everyone that I deal with was as helpful as Melvin.
-
By Ranj
June 05, 2012
I really want to thank CheapOair for appointing the right person in the right position. I appreciate your patient and cooperation with me through the online chat.
-
By Rajesh
June 05, 2012
Thanks, Marc! You have been very kind and helpful. I know it's difficult to stay on call for hours to help customers, as I have worked as a customer service agent as well. Thanks again for the wonderful support!
-
By Medalle
June 04, 2012
Thank you for great service. I have bought my tickets from you many times and your service has always been more than satisfactory. I have even recommended you to my families and friends. Great job! And thank you, again!
-
By Stephanie
June 04, 2012
Hanna gave a very good customer service and she is very professional and efficient. She has good communication skills and I had a very good experience.
-
By Wenduriga
June 04, 2012
Hi Milton, I'm emailing to say THANK YOU to you! Thank you for being so patient and
mindful to help me with my problem about my name! I really appreciate your help and I will choose CheapOair again just because of YOU! Thanks again! Wenduriga
-
By Kerry
June 04, 2012
My husband and I just recently booked a preplanned family vacation on your website. As we prepare to leave in a couple of weeks, we were notified our son was accepted to the Naval Academy summer Seminar program to adjourn just one day before our outbound cross country international flight. This created a tricky situation since we now had to change/ book a cross country flight from Las Vegas to Baltimore, then manage to get him on a connecting flight with us to Turks and Caicos a week later. After a lengthy wait on the phone, an agent, Ada, was able to assist us with all of the necessary changes to our son's itinerary. She was very diligent with her pursuit of the best match for the time frames needed. She deserves recognition for her services.
-
By Robert
June 03, 2012
I booked a complicated itinerary trip for 9 to Hawaii, split dates and car rental during May 2012. The web site was very user friendly, and all details of the trip were perfect and I was kept informed pre-trip of any changes. The entire party of 9 appreciated the attention to detail and our trip was a pleasure in all details. We are planning another trip now and will be using Cheapoair for our flights and car rentals later this summer. Thank you.
-
By Sitanshu
June 02, 2012
Chance was extremely helpful in changing the itinerary. He spent over an hour with me on the phone canceling the original reservations and then giving me two alternative new itineraries from which I selected one. That one did not involve any airport change. I am very impressed with his help, his courtesy, his patience in searching the alternatives and confirming the reservation of the one I selected. I congratulate him on a job very well done. I wish him all success in his future career.
-
By Raker
June 01, 2012
I have nothing but kind words for your wonderful Isabel and the excellent customer service she provided. Isabel is the nicest and most helpful agent I have ever encountered as she did a fabulous job. Isabel should be recognized for her professionalism, knowledge and dedication.
-
By Peymon
June 01, 2012
Thanks Priya, you did really good! I'm grateful for your help and dedication. You were very sweet and kind. I will buy my next ticket from you as well!
-
By Makere
July 31, 2012
I am writing to say how very pleased and impressed I am with the service that has been provided for me by Dalton. Dalton has been extraordinarily helpful, not to mention patient and efficient, and I will be most certainly calling on him for my future travel plans. I wanted to let you know as I think its very important to acknowledge outstanding service, and this certainly is.
-
By Judy
July 31, 2012
I can't believe how easy the interface was on booking this flight. And the prices are very good. Thanks. I will always use this site in the future!
-
By Carolyn
July 30, 2012
Jackson gave excellent customer service treatment when I called to change my booked flight from earlier today; this flight was a last minute flight for purposes of meeting potentially an orphaned child I hope to adopt from Latvia. As as single woman trying to adopt a child internationally, I am trying to keep the costs down as this is a very expensive endeavor. Jackson was patient and pleasant and I feel warrants notice by his manager. Thank you for providing exceptional customer service and the least expensive flight for me to get to GA this Saturday! I will definitely call Cheapoair if/when I need to book my flights to Latvia.
-
By Foster
July 30, 2012
Nelli was fantastic who understood all my needs and was really patient.
-
By Hettie
July 30, 2012
I wish I could remember the name of a couple of your staff that assisted us with making arrangements. We were pleased with the politeness and helpfulness of two different young men I talked to. One took the time to call us back and take care of clarifying an issue for us. Thank you again.
-
By Thin
July 29, 2012
To Brendan, you have done an excellent job giving me a better option for my flight flying from Seattle to Penang, Malaysia. Shorter layaway and better flight time with no extra charge. You have no idea how much I appreciate all your effort and your expertise. My mom who is very ill will also appreciate your kind soul. Thank you for doing such an excellent job please tell your boss you are for keep and you deserve a raise! Good employee like you are hard to find. Keep up the good work, Brendan.
-
By Eva
July 29, 2012
To whom it may concern, booking my friends flight was easy and smooth. Nothing difficult at all. Thanks for making it easy.
-
By Debbie
July 29, 2012
I wouldn't have been able to complete the transaction if it wasn't Brayden who took it on himself and helped me to resolve the issue. I was happy for services like these and I am surely a repeat customer.
-
By Erin
July 28, 2012
To whom it may concern, Please commend your representative Adler for the excellent customer service he provided to me. Unfortunate circumstances required me to cancel 3 flights and rebook one flight. He was very polite and empathetic. Adler knew I was becoming upset because of my circumstance but provided a soothing tone of voice that I managed to remain calm. I too have worked with the general public at a toll free number and know how difficult it can be to work with people over the phone. If you have an award system in place, please recognize Adler for his service. Thank you!
-
By Caterina
July 27, 2012
I'm writing to you to compliment one of your employee Boston. Boston was courteous, professional and exceeded my expectations with the booking of a flight. This experience with Boston has made me want to recommend Cheapoair to friends and family and would not hesitate to use your company again due to this pleasant experience. Boston should be complimented for his professionalism and customer's skills.
-
By Susan
July 27, 2012
Jannet is a good agent and she went extra mile to help me. She was so patient and helpful that I thought of taking out time and appreciate her. She never lost the temper however I was asking so many questions.
-
By Elizabeth
July 27, 2012
Nanette was absolutely the greatest in booking my flights. She was so patient, helpful, and so knowledgeable about all the details. Nanette is definitely an asset to your reservation services.
-
By Annie
July 27, 2012
Anson at CheapOair's online live chat department was able to help me rebook a very complicated itinerary. I was pleasantly | |