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  • Shannyn
    January 30, 2010

    To Whom It May Concern,
    I am military and fly very often so often I have been on 86 flights in 2 years. I just wanted to let you know that by far Cheapoair has had the best flight prices I have seen in a long time. I don't know how you do it but it's nice to know a company is out to help the consumer. I just wish I would have found you earlier.

  • Linda
    January 30, 2010

    I found your site easy to book a flight. Everything was explained in detail and I liked that I could pick our seats right away.

  • Myrian
    January 30, 2010

    You’re a great website.

  • Matt
    January 30, 2010

    Good website like the flexibility of the flight times available.

  • Joseph
    January 30, 2010

    Customer service is good

  • Lorraine
    January 25, 2010

    I have been using you for the past three-four years to travel back and forth to Scotland. I have never had a problem. In fact, Nov of 2008 I had to rush home as my father was dying of cancer. When I called you guys you got me on a flight the very next day. It was not a happy trip but I made it home on time to see him and for that I will be forever grateful. I have recommended you too many of my friends and family. Great doing business with you guys.

  • Shawheen
    January 21, 2010

    I wanted to congratulate Vincenzo for his help booking the flight I required. He was ready and able to help me find the right flight, within the very tight timeframe I gave him, so KUDOS to him.

  • Anne
    January 20, 2010

    Since price is most important, it's good that that is clear on the site.

  • Grace
    January 20, 2010

    Please know that your customer service rep, DEBBIE WELLS, has been so helpful and has done a wonderful job of getting my arrangements worked out. She is super and has been so helpful. Thank you.

  • Grace
    January 19, 2010

    You’re doing a great job. Never had any issues booking my flights on-line and I am a frequent traveler. Thank you

  • Musa
    January 18, 2010

    I like the service.

  • Martin
    January 18, 2010

    I recently booked, changed and booked again some flights with Stewart. He was very helpful, very professional and very focused on customer care/satisfaction. He is exactly the kind of person you want helping customers. Give him a raise!

  • Gail
    January 15, 2010

    Just wanted to mention how pleased we were with the service we received on January 6, 2010. We called to rebook, about 7:30 am, US time, a flight from London England to Las Vegas. The flight had been cancelled because of snow. The CheapOair person was very helpful and patient with us because we were calling from a payphone in a noisy airport with a bad phone connection. In addition to the cheap air fare, the excellent customer support will encourage us to book with CheapOair again.

  • Frank
    January 14, 2010

    Online booking is easy, but not warm and friendly, sometimes not so sure. But phone booking is big different, more Personal, more detail, especially some skilled people, like Miss Alba Scott, I felt quite comfortable tonight. I will come back to her if I need to travel in the future. AS an owner of several different businesses, I really like her service. Best Regards.

  • Paul
    January 13, 2010

    Very please with Valentine Adams, would recommend him very highly for his hard work and diligence. Thank you.

  • Shelna
    January 13, 2010

    Excellent site, we have shared this site with our families and friends...we found the cheapest tickets for our Cancun vacation on your site, cheaper than booking with the airline itself!!!

  • Toni
    January 10, 2010

    I love your website... it's very easy to navigate through and I love the fact that you have contact info (phone number) on the home page!! Your prices are much cheaper than any other site. Maybe if you guys added a feature where you could chat live with a representative that could make the process even better! I haven't booked yet, bet definitely will in the near future!!

  • Paul
    January 10, 2010

    I wanted to thank you for the wonderful service we received through your company. We were very happy with all of the arrangements.....thanks again.

  • Kris
    January 10, 2010

    I just wanted to say how pleased I am with the service I received from Valentine today. He was very patient while trying to book flights for my family of 17 for spring break! He worked hard to give us the best options for our trip and I appreciate his effort! I will recommend Cheapoair, especially Valentine, to my friends and family!

  • Mary
    January 09, 2010

    Great experience

  • Gina
    January 09, 2010

    I have none; just keep up the good work.

  • Sandi
    January 09, 2010

    I had to cancel and reschedule a reservation yesterday, and thanks to Brittany, it was a pleasant experience. She was very helpful and explained things to me so that I could understand what I was doing. I hope you have many employees who are as courteous and helpful as Brittany. Thanks Brittany, for helping me get through something that I was dreading doing and come away with a pleasant experience.

  • Melissa
    January 07, 2010

    I just want to take the time to say thank you to CheapOair. I have never booked a flight online and was a little nervous about it. The customer support was great and very helpful. We had a great trip and no problems at all. Anyone out there not sure if you should book with CheapOair. Do it you will get the lowest price out there and great customer service.

    Thanks again,

  • Bamikole
    January 07, 2010

    CheapOair is the best flight I trust on.

  • Gus
    January 06, 2010

    Dear Sir or Madame:

    I'd like to send this note to say that your customer representative named Jolene was especially helpful in taking care of my flight change and answering my questions. I appreciate her going the extra mile to take care of me. If all of your employees are as good as she, I will be a customer for a long time to come. Thanks.

  • Gina
    January 01, 2010

    I have none; just keep up the good work.

  • Cindy
    January 05, 2010

    Thank you for the wonderful travel experience! My husband and I had no trouble, yet listened to others in the airports who were trying to re-book flights. The flight times were perfect, as were the seats. I definitely plan on using Cheapoair in the future!!!

  • Bruce
    February 28, 2010

    To Whom It May Concern: I would like to let you know of the fine employee you have in Brian. On two separate occasions recently, I have had the opportunity to speak with Brian and, on both occasions, he has been extremely pleasant, professional, and knowledgeable. Furthermore, on both occasions, he has absolutely satisfied my billing inquiries. I applaud CheapOair for employing outstanding employees such as Brian and, because of whom, I will certainly consider using your company again with any of my future travels plans.

  • Maria
    February 28, 2010

    This e-mail is to make you aware that I recently made flight and hotel reservations thru your agent Valentine. I hope our trip experience is as good as the service I received from him. He is courteous, attentive and helpful. Thank you and kudos to Valentine for a job well done.

  • Sheila
    February 24, 2010

    Much thanks to Nigel (manager) and to the customer service for helping me so much.

  • Angela
    February 24, 2010

    I recently purchased a ticket to The Dominican Republic with CheapOair.com for the first time, and I must said it was easy and very economic. Within a few minutes of confirmation, someone from chepoair.com call me to verified that my purchase for real since I used my credit card and have to different last name. Thank you. I really appreciated the professionalizing you remonstrated and extend to your costumers.

  • Michael
    February 23, 2010

    To Whom it May Concern, I was given extraordinary assistance by Norton, who changed the tickets for my Mother in-law and Nephew at no cost to me. I wanted to say thank you.

  • M. Doug
    February 21, 2010

    Hello, Rachelle, I sincerely appreciate all that you have done for me this morning regarding this cancellation. You are very personable and professional, but most importantly for me, the service that you provided for my wife and me is exemplary. Bless you for everything. Rest assured that my wife and I will be customers of CheapOair from this day forth.

  • Eva
    February 21, 2010

    I want to comment on my experience with Valentine Adams. I needed to change my husband's flight because our daughter was in a serious car accident and my husband was flying to Florida to visit his also ailing mother. We were torn as to what to do and decided to bite the bullet and pay for the extra charges so that my husband could be here to transfer our daughter to a rehabilitation facility for brain injury and then get down to Florida to see his mother. Valentine helped us find the cheapest flight within the days we were flexible with and even got us another discount. It is not often you get someone to help you that extra step that helped us with our difficult situation. Thank you for your assistance and especially thank you to Valentine Adams.

  • Mrs. Theresa
    February 20, 2010

    Dear Sir/Madam: I would like to compliment employee, ANTON at Cheapoair. My computer was down yesterday and he helped me with plane reservations and a hotel in Madrid, Spain. He was very polite and went out of his way to find the best possible deals. Usually customer service people can be rude and crude but not Anton. You should have him head up training seminars. Thanks for hiring such a wonderful employee.

  • Lorraine & Fred
    February 20, 2010

    There was a change in our ticket times, which did not allow enough time for us to change planes. I called your office today and Valentine answered my call. The courteous, excellent service I received was outstanding. He understood my concerns and took the time to help us. You may have discounted prices but you have "Top of the line" service and employees. Thank you.

  • Susti
    February 17, 2010

    I would like to thank the polite and nice voice called Ivory that helped me on the phone to book my fare to Augusta, GA. She has the virtue of patience. Thank you again. Valentina -- Doing good.

  • Candice
    February 16, 2010

    Was very easy using this site to book the flight so far thank you

  • Linda
    February 15, 2010

    To whom it may concern. It was great to be helped by Valentine Adams. He helped me get a good rate on a car rental for my future trip. He was very pleasant. I ended up saving $400. I will be sure to use Cheapoair again and I will contact Valentine Adams personally by e-mail.

  • February 15, 2010

    My flights were canceled due to snow. I spoke to Anton out of New York offices. He stayed on the line until all my needs were met. Very Friendly and helpful. Thanks again Anton.... My dad will make it on time to his Haley's Concert in Albuquerque, NM thanks to you.

  • Stephen
    February 14, 2010

    I typed in cheapest airfare on Google. And they were on the first page of results and after comparing them to the other sites they turned out to be the cheapest I could find. Thanks again CheapOair.

  • Robann
    February 14, 2010

    I recently booked an international flight with you guys and had absolutely no problems. It was a wonderful flight and the customer service was excellent when I had a question about my ticket. Thank you!

  • Sam
    February 09, 2010

    I really appreciated and well pleased with the customer service I received from Mr. Norton one of the customer representative of the Cheapoair when I purchased ticket for the five passengers on 2/8/2010. keep up Good work.

  • Debbie
    February 09, 2010

    Good Morning, I'm sending this email in regards to one of your employees by the name of Anton, he has given me great customer service. This is not the first time he has helped me, this is the second time. He helped me with changing my flight reservation and was very helpful and polite, then I needed to change my car reservations and I emailed him and he called me back right away and was able to help me again. Kudos to Anton!!

  • Wendy
    February 09, 2010

    I am writing to you in regard to a special employee providing impeccable service. On February 9th I attempted to purchase an airline ticket but had some difficulty with the internet. I called Cheap-O-Air and was connected with Reynosa. While he was helping me to complete the transaction we were disconnected. I called back and we were connected once again. While on the phone he/we tried to correct my problem but we were unable to do so. He called me the next day with a solution! This kind of service is rare and very much appreciated. It would make me very happy if he were to receive kudos/incentive for his service.

  • Victor
    February 08, 2010

    Thank you again. I will continue to recommend you to as many people as I can.

  • Ronald
    February 07, 2010

    Mr. Adams was both professional and knowledgeable in assisting me today. His patience and clarity were refreshing. Thanks to him, I plan to use Cheapoair for future flight, hotel, and auto bookings in the future. I will also recommend your company to friends and family.

  • Melissa
    February 07, 2010

    Just wanted to let you know I really appreciated Joleen's assistance in canceling my flight due to my serious error of booking the wrong dates. Thank you and have a good night.

  • Veronica
    February 07, 2010

    This was my first time using the site and the experience was great, Germain did a great job in assisting me. I feel he went the extra mile to see that my needs were met.

  • Megan
    February 05, 2010

    I worked with Customer Service Rep, Ivey and she was the best, she helped me so much. Even after our phone called ended she answered my emails of random questions and made it a lot easier and stress free!! THANK YOU SO MUCH!!

  • Denise
    February 05, 2010

    Amazing service! Will use again!

  • Linda
    February 05, 2010

    Anton was most helpful. He asked if he could put me on hold, and if I could wait while he did his search. He KEPT COMING BACK TO ME to make sure I was still on the line. This way I was reassured that I had not been forgotten. He took me through each step of the way that he was accomplishing. He was very courteous. Thank you, Anton.

  • Cattie
    February 05, 2010

    Hi Aden, Nelson, your customer representative, shows exemplary patience and assistance. I purchased 2 tickets back in January and I needed the return date changed as well as purchase a third ticket. He thoroughly resolved my concerns professionally and courteously. I do appreciate his help.

  • Dean
    February 05, 2010

    Dear Shayla: I just want to thank you for helping me book my flights, make necessary changes, and for making my hotel reservation. You were a great help and I appreciate you taking all that time in helping me out. Often times when I make reservations, the agent is difficult to understand and I feel rushed. You never made me feel you were in a hurry, and you were articulate and easy to understand. You seem like a very nice person. You are an asset to Cheapo Air and your company should be very proud of you. They should give you a raise because it's people like you that makes a company successful. I will definitely use Cheapo Air in the future. Again, thank you very much, and take care.

  • Donald
    February 05, 2010

    I had the wrong return date while I was still up on the web page I called. Kester and he assisted me. He was very helpful and did an outstanding job while I was in a high stress situation. He was able to get me the right return date with a minimum cancelation fee. You should be proud to have him as one of your employees.

  • Judith
    February 04, 2010

    Shazia was very patient and helpful in making our arrangements which were complicated. This was the first time I've used your services and I will in the future.

  • Krishna
    February 03, 2010

    Please continue keeping ticket prices low and good services thanks

  • Tarrah
    February 02, 2010

    You guys are awesome! I have never found flights out of Missoula, MT for less than 350.

  • Mary
    February 01, 2010

    Good job!

  • March 30, 2010

    I just wanted to write and let the management know that my experience with Megan Jones could not have been better. In a business world where you very rarely talk to a real person on the phone, it was such a delight to work with this young woman. She went out of her way to help me secure the very best tickets for travel to India for my Son who lives in China as well as my husband and brother in Denver, CO. I hope you realize what a valuable employee you have! She is professional, courteous and informative. “T”

  • March 30, 2010

    I just wanted to commend your company and specifically Raina and Germain for the great customer service over the last two days with my travel. I tried booking a flight from Houston Intercontinental to Las Vegas. I spoke with Germain today who was very professional, as was Raina, and worked with me to switch the outgoing flight at the least possible cost to me. We were on the phone for about 45 minutes and I appreciated the time he took in finding me a better option for my outgoing flight. I expressed to Germain my appreciation in working with me to resolve a mistake that I admittedly made in booking my travel. He was very gracious and accommodating. I told Germain that I would highly recommend your company to friends, family and co-workers. Thanks again for the great customer service and keep up the good work! Thanks again. M

  • Ellen
    March 29, 2010

    I want to let you know how pleased I am after speaking with Virgil today for reservation change assistance. He was able to correct my airline return reservation and made me feel he was very happy to assist me. He was also very thorough and gave me several options for handling the changes I had requested. The reservations were for our son-in-law, who is in the air force at Hill AFB and his wife. He needed to return from ATL. Virgil went the extra mile and his help was very much appreciated!! He was very polite and was able to cancel and remake the return reservations on April 17th for as little extra cost to us as possible. Thanks to Virgil and CheapOair!!! We will be able to see our granddaughter and her husband soon!! Sincerely,

  • Valerie
    March 03, 2010

    To Whom It May Concern,

    I want to Thank Malvin for his help and great customer service skills.

    Regards,

  • Carl
    March 08, 2010

    Dear Desiree, I am writing to thank you for your exemplary customer service. Exceptional! Your service was prompt, friendly, and efficient. You were remarkably patient and followed through to assure completion of our situation. My wife joins me in expressing our sincere thank you and our admiration for your kind service. Best wishes,

  • Dean
    March 08, 2010

    Just wanted to let you know Evon Foster did a great job helping me book my flights and hotel. He was very through and found me great fares. He is also displayed patience and humor. He deserves a raise in pay and extra props for doing such a great job.

    Thank you,

  • Katie
    March 08, 2010

    Today I had a wonderful experience with one of your customer service agents. He was very nice and helpful to me. He is really a great asset to your company and very kind to your customers. The person I am referring to is TONY KOLHOFF. I had talked to several agents before and they were rude and he was the nicest. Keep up the good work Tony.

    Thank You,

  • Laurie
    March 08, 2010

    Desiree was pleasant, patient, helpful and timely in getting my flight changed. As a previous Director of a Call Center she is the example of a World Class Service Agent. Quite an asset to your company. Congratulations for hiring the best.

  • Paige
    March 08, 2010

    To Whom it May Concern,

    I would like to compliment one of your representatives, Bailey, who patiently worked with me to change my reservations and assured that I received proper sitting. She was courteous, pleasant, and most efficient. Again, my compliments to Bailey.

  • Hrag
    March 08, 2010

    Hello,

    Today I was helped by an agent of yours named Germain to purchase two last-minute tickets to Mexico City. My son and daughter-in-law were on a conference call with me as I worked with Germain. He was INCREDIBLY helpful and patient and offered us wonderful, extremely polite, competent service despite our constantly interrupting him and having to converse amongst ourselves. I cannot compliment him highly enough--he is a great asset to your company. Thank you to him and Cheapoair for so much help.

    Best wishes,

  • Wang
    March 08, 2010

    Dear birva ji, many thanks for your assistance with air ticketing. We really appreciate it. I will get back to you in the future with many such requests

  • John
    March 12, 2010

    This is just a quick note to commend your CSR at CheapO flights -Travis was most helpful and courteous in getting my daughters flight changed due to an error on my own part in the intial booking of the flight. Pls. share this commendation with Travis as 'a job well done'.

    Respectfully,

  • Charles
    March 14, 2010

    To Whom It May Concern,

    I wish to bring to your attention Marco's friendly professional service. His knowledge of travel industry and capability of advising and solving problems is unique.

    Sincerely,

  • Elgin
    March 14, 2010

    Hi,

    I am very happy with the way you treat customers. The customer service is very nice and has a very long patience. She did a good job getting information. Keep it up. Hope there is more like Gail in your company.

  • Evey
    March 16, 2010

    I received excellent service today from Calvin. I made a mistake, and accidentally mis-booked my ticket. Hope my experience with the airline will be as flawless as my experience with CheapOair. Much thanks for having a friendly, calm and helpful customer service available.

    Best Regards,

  • Rufus
    March 16, 2010

    Wow Where do you find employees like Evon Foster? He is such a tremendous asset to your company you had better take and clone him right away!!! He just spent the last two hours on the phone with me trying to make the best of a very bad situation with absolutely nothing to gain other than the pride of helping a customer resolve a screw -up created by CheapOair. He is an asset to your company, an employee whose patience and kind manner I have rarely seen the likes of in my 59+ years on the planet. I have no hesitancy to offer this gentleman a glowing report even though I now the situation to date remain unresolved. No matter what the outcome and I'm fearful it may not be pretty Evon Foster shall at least be a shining beacon to your company that you should be so lucky that other employees were to try and emulate. Thank you Evon Foster for your patience and kind, gentle, and edudcated understanding of the matter. You are a credit to your company.

    Kind regards

  • Rikka
    March 18, 2010

    Suzy was wonderful, she did everything she could during a difficult situation... She is amazing!!!

    Thanks so much,

  • Barbara
    March 19, 2010

    I am so overjoyed at the help provided to me by Stanley this morning. I made a terrible error in my departure time (thinking it was a.m. and instead it was p.m.). As I explained to Stanley (and he REALLY listened), I am in my 80's, and currently having some vision problems. I misread the time of departure, completed and booked my reservation. It was when I printed the information ... in larger font size...I noticed my error. Stanley was professional, understanding and most of all took care of my concerns in a most considerate manner. He i s to be commended for the service he provides.

  • John
    March 19, 2010

    This is just a quick note to commend your CSR at CheapO flights Travis was most helpful and courteous in getting my daughters flight changed due to an error on my own part in the intial booking of the flight. Pls. share this commendation with Travis as 'a job well done'.

    Respectfully,

  • Eusebio
    April 30, 2010

    I received very fine and courteous service from your agent Mejia located in your New York office. Because of this young lady I'm sure you'll hear from me again.

    Thank You,

  • Serena
    April 28, 2010

    Mr. Rochester:

    Thank-you very much for continuing the process when my phone ran out of battery. I really appreciate your professionalism. You've been very helpful today. If customer service is consistently as professional as yourself, I will definitely be a long-time customer.

    Sincerely,

  • Tracy
    April 27, 2010

    Nancy / Karen / Shayla / Tony

    I want to take a moment to recognize Brittany's outstanding customer service skills!!! As a banker with over 35 years of customer service experience, including managing a call center with 500 employees, outstanding service is important to me both personally and professionally. Today I called to change a flight reservation which was wrong due to my error. Brittany immediately made me feel comfortable and offered her assistance. She was thoughtful, knowledgeable, professional and a pleasure to deal with, even when informing me of the increase in $$$!!! Based on my interaction with Brittany, she is the type of employee that I would want to work in my bank. You are lucky to have her representing your company!!!

  • The "T's"
    April 27, 2010

    Dear Valentine,

    Thank you for all the care and help you gave to us to amend the mistake we made in booking travel dates. Your courtesy and care meant alot to us.

    Sincerely,

  • Chris
    April 26, 2010

    Last week I was advised by Continental Airlines that the flight I had booked had changed and that I no longer had a connecting flight. I contacted Robbie at customer service and he was very helpful in canceling the Continental flights, securing a refund and booking me on another airline for the dates I had scheduled. I appreciate the great customer service Robbie provided.

    Thank You,

  • Pat & Lisa
    April 26, 2010

    Senior Management-Cheapoair.com:

    We are writing to let you know that we are impressed by your associate, Robinson. This weekend he spent hours assisting us complicated travel arrangements. We were especially impressed with his professionalism. He was courteous and answered all of our questions. We will definitely call him again when we need make further travel arrangements. We have already recommended CheapOair.com to our friends.

    Sincerely,

  • James
    April 25, 2010

    I would like to thank you for the great price. This trip was to see my grandchild and was very nice to save money for other events on this trip. Please keep up the good work. I would recommend you to my friends and family. Very, very, very happy over all.

  • Joan
    April 23, 2010

    To whom it may concern:

    I had to contact a personal representative today to make flight changes. Yesterday I booked flight to and from Venice for a cruise. Today I found out that the cruise leaves from Rome. Good grief. I phoned you company and was connected to Mr. Valentine Adams. Valentine was extremely professional, courteous and such a wonderful help. In working with me he had such patience and got us rebooked with new reservations that fit our travel schedule perfectly. Employees like Valentine are a true asset to your organization and are sincerely appreciated, so much so, that your company and his name are now in my address book for future travel plans.

    Thanks for everything.

  • April 23, 2010

    Dear Miss Caspar:

    I received your confirmation e-mail about the changes of date for my trip to Orlando FL. in July. I want to thank you for all your assistance and help you offered me, you are a Valuable Customer Service Representative, you are a very kind, understanding, useful person with a very nice human relations skills, that your Company (CheapOair) and Supervisor have to be proud of having you as a valuable employee. I do not have your Supervisor e-mail, but I will like that you can print this e-mail and show up to your supervisor, to put this document in your employee record, to recognize you as a valuable employee, and because of that, I am going to recommend this site (Cheap Oair) to all my family and friends as an excellent and trust Online Travel Agency. Again, thank you very much, and have a beautiful afternoon,

    Sincerely

  • Pam
    April 23, 2010

    Thank you Mana you have been so helpful and it was a pleasure talking to you. it’s nice to have dedicated people who know what they are doing. thanks.

  • Pete
    April 21, 2010

    Hi Rachel,

    You were the most helpful representative that I have ever dealt with via telephone. Please pass this note onto your supervisors. I wish all reps were like you!

    Sincerely,

  • Gail
    April 21, 2010

    We confirm the cancellation of the airline tickets for Steve Harris. Thank you so much for your excellent help and care for us through situation. We do look forward to making new trip plans with Cheapoair at our first opportunity. Thank you Vidal. You are most gracious!

  • Jennifer
    April 20, 2010

    Thank you for your reply. We were able to reach an agent late last night. The agent we reach was Gloria. She was very helpful and assisted us with the cancellation of the flights. We appreciated her expertise in dealing with the airline We will most definitely be using your site for further bookings.

    Thank you.

  • Mary
    April 17, 2010

    Dear Mr. Lorax,

    Thank you for your help. Sorry I was so stressed with you at the end. It has been a long day. I appreciate your professionalism as well as your patience assisting me with my flight changes. Thank you again for walking me through the change process step by step.

    Sincerely,

  • April 17, 2010

    Management,

    I would like to thank Virgil for his superb customer service skills! He spent so much time resolving a problem and reissuing our confirmation. CheapOair is lucky to have him in your employ.

    Thank you again.

  • April 17, 2010

    I just wanted to thank-you for the wonderful service I received when British airways went on strike and my flight was cancelled.

  • Vita
    April 17, 2010

    I just completed a very complicated flight booking for six passengers with different yet overlapping itineraries. Vita did a great job! She was professional, pleasant, patient and very knowledgable.

    Thank you!

  • Michael
    April 17, 2010

    We just wanted to let you know how helpful Vita was in helping us set up our flights from Madison, Wisconsin to Medford, Oregon. She cleared up a snarl for us and got us set up correctly. She worked diligently to find us good seating next to each other as close to the location we prefer, even following through the next morning to be sure we had seats we weren't able to line up on one small plane at the end of our flight out to Oregon. She was very patient, helpful and kind. We would certainly ask for her the next time we plan to fly. Thank you for making "flying" go as smoothly as possible.

    Sincerely,

  • Elizabeth
    April 17, 2010

    I must congratulate Petra as she never gave up on me here in this National Park which is closed until Mid May, which I was unaware. My assistant in Gulf Breeze made a grave error in booking me on Easter. Petra hung in there and I want you to know that I will be calling her for booking my next flight. Please be sure to thank Petra for her encouragement in the midst of nothing or anyone available here to help me high in Lacoste, France.

  • James
    April 17, 2010

    Good afternoon,

    I hope that you are doing well today. I used Cheapoair for the first time a few days ago, and unfortunately, I made a few mistakes and needed help. I called the customer service department and spoke to Julio. I just want to let you know that I was exceedingly pleased with his professionalism, courtesy, and competence. He was able to help me with everything that I needed.

    Have a good weekend

  • Bill
    April 17, 2010

    Dear Valentine,

    Thank you for your gracious, patient and knowledgeable help in getting the ticket for my wife. You were very patient and professional in all of your efforts. I am so grateful for all that you were able to accomplish. It is nice to work with someone that has the "can do" attitude who looks for solutions to problems as a challenge and an opportunity to be a blessing to others. Keep up the good work.

    Sincerely

  • Matt
    April 16, 2010

    Hello,

    I would just like to say THANK YOU VERY, VERY, VERY MUCH!!! I thought my plans were shot and then CheapOair, Germaine saved the day and made everything perfect and better yet, CHEAP!!!!

    THANK YOU

  • Jerae
    April 15, 2010

    I would just like to say Deja in customer service really righted the wrong for me. She heard my concerns and gave me a great explanation of company policy and STILL fixed my problems. Although I was upset she really let me know that the company stands behind making their customers happy. I also received an email from customer service just to verify that I was happy with the outcome. I will be booking my next trip with this company and will let others know how you took care of me. WAY TO GO! (Cause I am a hard person to win over)

  • Clive
    April 12, 2010

    Hi Christal,

    Just a few lines to express my gratitude for all the assistance you offered me in securing my trip to Jamaica. Once again thank you very much and let me know if you would like me to bring back something for you (smile)

  • Arun
    April 12, 2010

    Dear Ms. Ivy:

    I want to express my appreciation for the professional manner in which you handled our recent overseas bookings. I found you courteous, and efficient. You provided service effectively and answered all my questions regarding my travel arrangements. Thank you and kind regards,

  • Veronica
    April 12, 2010

    I booked a round trip ticket from Houston to Madrid, Spain and back. When I called the airline carrier to request the seats I was asked if I was aware that on my trip back I had to change airports in Washington DC. I was not aware of that. While I knew that I was going through Newark, and coming back through Washington DC, I was not aware that I had to change from Dulles airport to National airport. The agent also informed me that I would not have the time to get my luggage, go through customs, and make it to National in time to get my connecting flight to Houston. When I called CheapOair and talked to Ms. Chen, the supervisor, she was able to help me by changing my return flight so I could take my connecting flight to Houston from Dulles airport. I am very grateful to Ms. Chen for helping me.

    Sincerely,

  • Karolina
    April 12, 2010

    Dear Sir / Madam.

    I am writing in order to let you know that one of your agents, Niko, was extremely helpful to me regarding my rebooking request. He spent a very long time, trying to find an option that would best suit my needs, seemed genuinely concerned with my problem and remained extremely polite and understanding throughout the process. Niko's commitment convinced me to remain your client for the flights to come. Niko is a great agent!

  • Joseph
    April 12, 2010

    It is good to do business with you

  • GuoRong
    April 12, 2010

    Hi, Mana
    Thank you very much for your services. You are patient and knowledgeable. I will tell anyone I know I am going to use your service again in the future. Thanks again.

    Sincerely yours,

  • GAIL
    April 09, 2010

    Management, I would like to thank Virgil for his superb customer service skills! He spent so much time resolving a problem and reissuing our confirmation. CheapOair is lucky to have him in your employ. Thank you again.

  • Kathy
    April 08, 2010

    I just wanted to thank-you for the wonderful service I received when British Airways went on strike and my flight was cancelled. The representative went out of his way to find us another flight. When I called back a week later to check on my refund the representative helped with calling British Airways and receiving my taxes and fees back too. I was taxed for something I did not purchase and was charged a fee for the airport I did not land at. Thank-you for a great job!

  • Phil
    April 06, 2010

    To whom it may concern,

    I spoke to Robbie from your customer service department and he did an excellent job of helping us find the cheapest flight under our special circumstances. I would like to leave a highly positive feedback on behalf of Robbie for his exceptional support and service.

    Regards,

  • Marina
    April 01, 2010

    Dear CheapOair representative,

    I wish to thank the CheapOair staff and especially your agent Oksana for very quick and professional service during British Airways strike. Two of four of my flights were cancelled. Oksana booked for me the best available flights and also contacted me the most efficient way. Again, thanks a lot for the great service,

  • Ola
    April 01, 2010

    Shale was outstanding on my request for a reservation. Although we discovered one problem after another because of the some of the specifics of our reservation, she would not take "no" for an answer. Instead she solved each and every one of them, always with grace and reassurance to us she would be able to solve them. And she did!!!!! Shale is a gem and we will use her again.

  • Elizabeth
    May 31, 2010

    Sid was very helpful and courteous to me today when I was booking a business flight from JFK to Berlin. I had made a mistake in my first online booking and accidentally selected an airline I did not want to fly. Sid cancelled that booking for me immediately so I would not be charged for it and helped me to find an inexpensive, round-trip, non-stop flight from JFK to Berlin. He booked the flight for me and even found me an aisle seat. When my home mobile phone cut out, Sid promptly called me back. My experience with other discount booking sites is that when I am disconnected, I have to call back and wait on hold and will not be reconnected to the agent I was originally talking with. This means that I have to start all over again. By calling me back right away, Sid saved me a great deal of time and frustration. He also spent a great deal of his own time finding option for me since I was not sure which airline I preferred.

    I will certainly use CheapOair.com for my future airline bookings. I travel frequently on business trips to Europe and the Middle East and appreciated Sid's prompt and courteous service, a welcome change from my prior experience with booking agents both at online discount sites and at airlines sites.

    Sincerely,

  • May 31, 2010

    I rarely take the time to send in an email on anyone's customer service, but today I had to. If I were to use one word to describe the gentleman, Calvin, that helped me today I'd use PATIENT. I was on the phone with him for over an hour. I changed my booking twice and then added three more passengers and not once did he sound annoyed. I am pleased, thankful, and most importantly a new fan of CheapOair. Please reward him as you see fit because he most certainly is an asset to your company, again I say thank you.

  • May 30, 2010

    Angelo,

    I wanted to send you a quick note to compliment you on your outstanding customer service help you provided me in making changes for my daughter’s flight. Not only were you professional, kind and efficient, you went the extra mile and called me when I was panicking because I didn't see the email with the changes. You will go far my friend.

    Thank you.

  • Nancy
    May 29, 2010

    I would like to thank your agent, Baxter, for resolving an error I had made in booking my reservation. I appreciate his patience and
    excellent service. Being able to resolve the problem to my satisfaction certainly makes me want to use this site again and to recommend it to family and friends.

  • May 29, 2010

    I would like to thank very much, Anton. He has been nothing but helpful to me in making my reservations. I appreciated his kindness and patience, since I do travel quite a bit. I will consider him to help me with my traveling reservation in the near future.

    Thanks again

  • Barbara
    May 28, 2010

    If everybody would respond as quickly as you folks did ... the world would be a much better place... I am not kidding you... sometimes ya have to wait for days to get a simple answer on anything. Be proud of your good service... I called Mexicana and found out all I needed to know regarding the dog travel stuff... cheers to ya all...

  • Edward
    May 28, 2010

    Thank you very much for great service. I called Pat, a representative in NY, and he stayed on the phone with me for an 1 hour + making sure everything was ok. Thanks. give him a raise for he is doing good work.

    Sincerely,

  • Barbara
    May 28, 2010

    Thanks again you guys are great.... this service is fantastico..... keep up the excellent work...

  • Majel
    May 27, 2010

    Dear Tony,

    Karen, Nancy and Shayla, I am writing this email to thank you for one of your superior travel consultants named Brittany. She has been one of those rare individuals who cares beyond the call of duty. While I called to change our reservations for several of our family members who are traveling to Washington D.C. was most observant to view a serious fault with our reservations; the return date was wrong. She corrected this problem while trying to save us money, plus she assisted with obtaining a ticket for another son to attend. It has made me terrible dizzy and confused to figure this all out; however, with Brittany's kindness and thoughtfulness, it has been taken care of through her gentle and good nature. Please reward this fine soul who cares about others even strangers on the phone, such as myself. Brittany has been truly a hero all through this.

    Sincerely,

  • Samila
    May 27, 2010

    Hello,

    I am writing to you because I wish to commend your customer service representative, Perry Johnson, for the way he handled and resolved my car reservation problem today. He was courteous and friendly as he reviewed my reservation details, not giving up until he booked a new rental car with correct dates and times according to my travel plans. He also saw through canceling the old reservation upon my request very quickly. Such professionalism is rare nowadays. Perry Johnson is an asset to your organization and is part of the reason I look forward to doing business with you again in the future. Thank you.

    Sincerely,

  • Carmen
    May 27, 2010

    I want to thank your company, in special the person that took care of my request. I made a mistake in my reservation and your customer service (sorry I wasn't able to grab his name) I think, went out of his way to help me. Thank you very much customer service.

  • Janean
    May 25, 2010

    I booked a flight this evening with your service agent (Neville). I wish to inform you in writing of my experience with this transaction. Let me say this first. I felt obliged to locate the absolute cheapest ticket possible. Comparing airfares online is daunting and extremely time consuming. Out of fear and confusion I opted to call cheapOair for personal inquiry. Neville was exceedingly helpful in answering all my questions and concerns. He was kind, courteous, expertly informed, direct and re-assuring. He had all my travel information and credit card number but even then I was hesitant to close the deal. He allowed me the time to check-out one more lead (online) but all along he assured me that I would not find a better deal anywhere online. He was absolutely right. I was viewing prices that excluded taxes. I'm so grateful for his patience and perseverance. If I need your services in the future, based on this experience, I will definitely call again. I assume he is doing well in his position and I wish him continued success.

    Sincerely,

  • Steve
    May 25, 2010

    To Whom It May Concern:

    Baily was very helpful and respectful in helping me resolve this matter. As a former owner and manager of a US based call center with 20+ employees, I can appreciate good service when I get it. Please keep up the good work. I will definitely use your company again in the future.

    Sincerely,

  • Ana
    May 24, 2010

    CheapOair is the best airline that I know I do recommend this airline because it has really good prices and when you need a ticket you will find it is the best you will love it.

  • Joan
    May 24, 2010

    I found that your customer agent Christal was very helpful in helping resolve my problem, she spoke with clarity and was very pleasant she is a true professional thank you Christal and I am looking forward to do business with cheapOair because of your customer agent thank you.

  • Abbe
    May 24, 2010

    This is undoubtedly the cheapest site I have ever used and I am thrilled with the results. You guys keep your prices so affordable, and wonderful, makes it easy to travel anywhere. Thank you SO much. I will continue to use cheapoair forever, LOVE it. Thanks so much guys keep up the good work!

  • Herry
    May 24, 2010

    I would like to thank you very much Valentine. Who helped me to exchange the date of my flight for my trip to Indonesia. He was very helpful, with a lot of respect and very polite. Explanation very clear, and got back me sooner than what he promised me. Great customer service. Thank you again, Valentine. I really appreciate your help.

    Sincerely

  • Melissa
    May 23, 2010

    Sir or Ma'am,

    I just wanted to take a moment to let you know how much I appreciate Sumner's assistance. He truly went out of his way today to assist me. I am deployed to Afghanistan, and I was trying to make arraignments for leave. He worked to find me the best flight at the best cost-after I inadvertently selected the wrong reservation. I am grateful for his time and assistance as well as his patience. I just wanted to recognize him for his professionalism and service.

    Respectfully

  • Roshni
    May 23, 2010

    I would like to thank you a great deal for helping us out in reserving our flight tickets to New York. You were very patient and extremely sensitive to our needs! Thanks a lot! Have a great day!

  • Donald
    May 21, 2010

    I would like to thank Kimberly for all of her assistance. She is a real good worker.

  • Pat
    May 20, 2010

    My wife and I really appreciate the help you are providing us. Keep up the good work. Our gratitude,

  • Celia
    May 20, 2010

    My name is Celia, I want to say that Gail was the most helpful person I could have ever gotten on the phone. I had never purchased an airline ticket, I was scared to death. Gail did all of the work for me, and put me at ease. She never made me feel like the phone call would never end, she was so patient. I can NEVER say enough good things about her. I wish everyone would know that it was the best experience I have ever had. As I am also in customer service, I hope I am giving my customers what Gail gave me, peace of mind. Forever in her debt...

  • Betsy
    May 19, 2010

    Patsy, You have been a light in a storm for me today. Your help has been greatly appreciated. Please tell your boss I think you are wonderful!

    Sincerely,

  • Carlos
    May 19, 2010

    You have the best price and easy way to navigate online

  • Mary
    May 17, 2010

    George was both competent and pleasant and a credit to your company. Thank you George for your patience, sense of humor and expertise.

  • Roslyn
    May 17, 2010

    I want to comment Ivey. She is a great agent, and I purchased almost $10k of travel with her of late!

  • Charles
    May 16, 2010

    Aden, I just completed a very delightful call with one of your agents who helped me with my booking. He was great and very polite and a good listener and helped me tremendously. Hats off to him. Cheers

  • Manny
    May 16, 2010

    I had the utmost professional service from Diana Z. Please make sure that she is recognized for the professional service she gave me today as a passenger.

    Thanks,

  • Jerry
    May 16, 2010

    This is the 1st time I have used CheapOair. I'am happy with CheapOair

  • Audra
    May 14, 2010

    Dear Keith,

    Thank you so much for the good service gesture/refund! I really appreciate it and will continue to book flights through CheapOair.com as well as refer friends and family!

    Thanks again,

  • Steve
    May 14, 2010

    Jennifer,

    Thank you so much for pursuing my case regarding the refund from Aeromexico. Not only did you persist on my behalf with the airline, but you kept me well informed regarding the status of my issue. This sort of customer service seems so rare these days of web based businesses. I make all my travel arrangements online, and the way in which this was handled will make CheapOair my "GO TO" site in the future.

    Thanks again,

  • May 14, 2010

    I am very happy with my purchase. The tickets were the cheapest I could find and we didn't have any problem at all with our booking/flight. I will book with CheapOair again.

  • George
    May 14, 2010

    This site you save alot of money

  • Andreas
    May 13, 2010

    I just wanted to inform you CheapOair, that I had the pleasure of being helped by Sumner this evening and he was very polite and helpful. He made me very pleased to have done business with this company. I really appreciate your service and assistance from people like Sumner.

  • Jeff
    May 13, 2010

    Dear Davy: Thank you so very much for helping us. As I mentioned in my letter, I do not like having to write in such fashion. But I will retract my negative recommendation of CheapOair and relate the satisfactory resolution of the situation. My friend Olga also thanks you for your efforts!

  • Inna
    May 12, 2010

    I'm so happy with CheapOair

  • Linda
    May 12, 2010

    I have to ensure that you know how wonderful of service you have provided me. I hope your staff will be able to know how wonderful they have been while assisting me.

  • Ann
    May 12, 2010

    This flight was recently changed and I thought the passenger was being bumped because no one else in the group had their flight changed. So I sent you a nasty email. Well, it turns out, you were the first ones to have the information. The other websites did not notify any of their clients the change information. So sorry for the nasty email and thanks for keeping up on top of things.

  • Fran
    May 12, 2010

    Thank you for your willingness to go the extra mile in this matter. I appreciate all your help and wish you a most enjoyable day!

    Thank you,

  • Nancy
    May 12, 2010

    I wanted to pass on my kudos for Desiree's excellent service and phone personality. She was most helpful, calming, and efficient and helped make a confusing situation (including name spelling and schedule changes) possible. She worked hard to help me every step of the way, even guiding me through how to respond over the internet. Desiree explained exactly what I should expect to receive as confirmations and then promised to double-check at day's end that a new itinerary was sent. She was a dream agent and I sincerely hope she will be recognized as such. I had never previously booked tickets with CheapOair but will not hesitate to check your company again when I plan later this week for my trips to France and Poland. Thank you again.

    Sincerely,

  • Ric
    May 11, 2010

    Mary Ann, I just want to thank you for your patience, understanding and helpfulness in changing my previous flight arrangements. Your patient and helpful manner was key to getting me (my family) through a very stressful situation. I hope that you will pass this brief e-mail along to your supervisor/manager because I want them to be aware of what a fine individual and employee that they have working for them. Your explanations were very clear and much appreciated. Thank you so much for all your help and efforts on my behalf. I'm glad that I got to speak with you this evening.

    Best Regards

  • Nadia
    May 11, 2010

    Hello, I wanted to advise you that I really do like your site you seem to have quite a bit of deals, I have recommended you to some friends.

  • Ibrahim
    May 11, 2010

    CheapOair was very professional, and helping me to make the changes in my itinerary.

    Thank you,

  • Grover
    May 10, 2010

    You all are doing an awesome job

  • Maria
    May 09, 2010

    Wiolet. Thank you very much for everything. I am very happy with your help. Regards

  • Susan
    May 09, 2010

    Last week Gail Jenkins helped me book flights to Europe through your company. I wanted to let you know she did a fantastic job and went over every detail to make sure all the information was correct. She was very patient as she needed information on three travelers. Thank you Gail for a great experience using Cheapoair. We will definitely call Cheapoair for our next trip. Sincerely

  • Katharine
    May 07, 2010

    Dear Percy,

    I had the pleasure of working with Carmen today. She was so helpful and very patient and I had a great experience with her. Just wanted to let you know that I thought she did an excellent job helping me. Very professional and reliable.

    Thanks!

  • Dale
    May 06, 2010

    To Amy;

    I believe that good customer service should be recognized and appreciated. Your agent, Michelle was very helpful, pleasant, and saved the day for me. Because of the confidence I have in your company, my future bookings and referrals will be with CheapOair. Thanks Michelle for all your help.

  • Diane
    May 06, 2010

    My husband has a breathing problem and I ordered a wheelchair at both ends of the flight and it worked out perfectly. Thank you. It's the first time I used Cheapoair and it won't be the last.

  • Alberto
    May 04, 2010

    I highly recommend you to a higher position since you really think "Customer First". I would like to thank you from the bottom of my heart, for aiding me. I would gladly tell your superiors what a superb job you have done. You treated me with respect, you were prompt to find a solution, and you exerted concern over my issues. Furthermore, you were in touch with me in a more than satisfying timely manner. You truly are an exemplary employee.

    Thank you,

  • Kami
    May 04, 2010

    Hello Mr. Sumner,

    Thank you very much, for responding so promptly on the phones last night. It is a pleasure to work with someone....who really cares for their clients, thanks again.

    Regards,

  • Heather
    May 04, 2010

    Desiree,

    Thank you again for all you did to help me today. I truly appreciate your patience and kindness! Good Customer Service is hard to find these days, but you exemplify it! Have a WONDERFUL week!

    Thank you,

  • Alexa
    May 02, 2010

    Your customer service agent, Kaiser, called me and very patiently worked with me to resolve this issue. He was courteous and professional and I really appreciate his help and patience in resolving this issue. Kaiser's assistance with this has saved me a lot of headaches and inconvenience. thank you.

  • Brenda J
    May 02, 2010

    Just wanted to say thank you this trip is very important it is for my daughter in law her husband is in the military and she is from the Philippines and is all alone I am planning a week for her with her 2 aunts on husbands side niece and grandmother sister in law and myself the mother in law.Cheap o air I have been using the past few times I have booked and have not had any incidents with again thank you for being there.

  • L.
    May 01, 2010

    Thank you so much for your informative sites, tips, guides, charts, suggestions, etc. Before I take the trip I am already happy and encouraged. So far I will certainly use your service agaig and again.

  • May 01, 2010

    Hi, I am Mercedes. I just had purchased my e-ticket but had to change my reservation due to a prior commitment. So I called the Customer service and it was Ivy who assisted me.. This is just to inform you that Ivy was able to help me alot regarding my cancellation on my reservation. She was very courteous and helpful in assisting me..For whatever purpose it may serve, I am just glad that she helped me alot..I will definitely just call her on if I need future reservations online...Thanks....

  • May 01, 2010

    Your customer service agent, Kaiser, called me and very patiently worked with me to resolve this issue. He was courteous and professional and I really appreciate his help and patience in resolving this issue. Kaiser's assistance with this has saved me a lot of headaches and inconvenience. thank you

  • Jing
    June 22, 2010

    Good evening, I purchased two sets of tickets with Valentine this afternoon. What I needed was a little more complicated than usual. Valentine was very patient and helpful through the whole process. I am very happy with the price and routes he found for me. I would like you to pass my appreciation to him. Thank you very much for the help.

  • Cindy
    June 22, 2010

    Hi Keith,

    I just wanted to thank you for your assistance and I so appreciate the good service gesture!! It truly has been a pleasure booking with Cheapoair and I will most certainly use your company again in booking future trips!!! Thanks again and have a great day!

  • Bonita
    June 22, 2010

    Karla,

    Thank you for your help. You were Awesome, beyond helpful, patient, knowledgeable & professional. This was my first attempt at on-line booking. Thanks again.

    Sincerely,

  • Albert
    June 22, 2010

    Dear Keith, WOW!!!!!!!!! Thanks a million!

  • June 22, 2010

    Travis,

    Thanks again for your patience and excellent service in helping me change my trip. You’re the best man

  • Elizabeth
    June 21, 2010

    Many thanks to you, CheapOair, for taking a great deal of time to help me make a complicated reservation change, as well as a new one. You were most gracious and helpful.

    Thanks,

  • Aran
    June 21, 2010

    To Whom It May Concern,

    I had a difficult situation in which a request for change in my itinerary was necessary in order to execute a trip for an important wedding. I had to change my ticket three times in order to accommodate my family’s needs. I was very impressed with the travel consultant that assisted me. Her name is Gail, and she was not only patient, but also polite and considerate. I was a stressful time for me, and I needed someone to help me out with the difficult task. Gail was exceptional, and I wanted to thank you for her. I hope you will appreciate her as much as I do today.

    Thank you,

  • Karen
    June 21, 2010

    Hi,

    A short note to advise you that I was extremely impressed with the excellent service offered yesterday by Ms Juliet Sam, during my flight booking to the US. She was a pleasure to speak with and is very competent in her work.

    Thank you.

  • Susan
    June 20, 2010

    Dear Sir/Madam,

    I wanted you to know that your agent, Jaxon, was so helpful this evening. I was very stressed for having made a reservation earlier today that by this evening I learned was not necessary. I called Jaxon and he was very kind, efficient and helpful in working to resolve my ticket purchase. I was relieved that he contacted the airline and received a lower penalty fee than I had expected. Jaxon was also gracious when I expressed my appreciation for his efforts, and that was refreshing, as well. This was my first experience of having purchased tickets through Cheapo Air, and because of your low fares, the ease at which I was able to contact a customer service agent, and the kindness and resolution offered by your agent, Jaxon, I most definitely will use your company in the future. Thank you for selecting Jaxon to represent the excellent service of Cheapo Air.

    Cordially,
    Now a loyal customer :)

  • William
    June 20, 2010

    I am emailing to inform you of the expertise of your agent Monita in solving my problems with my reservations.

  • Chrissie
    June 18, 2010

    Good evening. I wanted to let you know that I booked a ticket tonight after a long live chat with Remus. His attitude was extremely patient, courteous, professional and kind. He is a credit to your company and I was very grateful for his help.

    Regards,

  • June 17, 2010

    Your night time service representative Ramsay was very professional and helpful in getting my reservation straightened out. Thank you for having courteous, patient and well trained reps like Ramsey available. This is the second time I have used your site for travel and I shall return again.

  • Sally
    June 16, 2010

    Dear Sir/Madam;

    I recently booked two tickets through CheapOair and had the pleasure of getting Joleen to be my representative. I booked the tickets and had to change the dates and she was so patient and kind. I wish more people were like her when doing business over the telephone, she sure is an asset to your company. Thank you Joleen, for your wonderful service.

  • Richard
    June 15, 2010

    To whom it may concern:

    I recently purchased an air ticket from Sterling. In addition to being courteous and patient, he went far beyond my expectations to meet my arrival and departure requests. He wrapped up all details in a very professional and reassuring manner. I have become a Cheapoair client!!

    Sincerely,

  • Melba
    June 15, 2010

    To Whom It May Concern:

    I am pleased with the outstanding customer service I received from Pearl this morning. I had many questions regarding my online reservation and ticket. Pearl was extremely patient, professional, and kind. I would like to nominate her for "Employee of the Month,' and she should be considered for a management position in the near future. Please continue the excellent work!

    Sincerely yours,

  • Raquel
    June 15, 2010

    Operating Assistant, Pascal provided excellent service. He was very patient explaining to me all my new possibilities and changes, and always looking very good choices.

    Cordially,

  • Jeff
    June 14, 2010

    Syd did a great job with me today, handling all my requests and answering all my questions. I am not sure what you do for great employees, but I hope he gets a case of beer and a week off for his great work in how he handled my change request. I hope that you hold on to people like Syd and I will certainly be recommending your service as a result of how I was treated by him.

  • Yasmin
    June 14, 2010

    Thanks for your help. Please take this note as a consideration for your agent’s employee files. She provided excellent assistance. She helped me a lot with getting me good fares on flight tickets when the Spirit strike happened.

    Cordially,

  • Patricia
    June 11, 2010

    To Whom It My Concern:

    I would like to relate to you my recent conversation with Ms. Jenkins. When I booked the reservation, I did not realize I would need to change airports, thus not allowing me enough time to catch the flight. Ms. Jenkins was very helpful in finding me different reservations that would be much more agreeable for me. She was very courteous, considerate, and extremely thorough in advising me of my new reservations. I do hope you acknowledge Ms. Jenkins for her outstanding customer service.

    Respectfully,

  • Heghine
    June 09, 2010

    Dear Sir/Madam,

    I wanted to express my appreciation to the help I got by the travel agent today with the cancellation/changes I needed to the flights/hotel reservation I made online few weeks ago. She was extremely polite and very helpful. It was a pleasure to deal with Rosalinda. Despite my busy schedule I wanted to make sure to express my thankfulness.

    Best regards,

  • Maureen
    June 07, 2010

    I would like to leave positive feedback for agent Gail. She rescheduled a return flight from NC, for which I had the incorrect date. My plans were not flexible, so she had little to work with. That being said, she was able to book me on the same flights, just a different return date - the correct date. It was important to arrive in the early afternoon. Her voice was pleasant and understandable; she also repeated all the information a few times to ensure that I had the flights I needed. Thank you to Gail.

    Sincerely,

  • June 07, 2010

    I would like to make you aware that Norton was extremely helpful and courteous with a recent transaction. He is a true example of what customer service should be! Because of his professionalism, I will continue to book my flights with CheapOair.

  • Vlad
    June 05, 2010

    Hello there I want to thank Valentine for his help in getting a refund from LOT airline for the unused portion of my flight.

    Regards,

  • Roy
    June 03, 2010

    Dear Supervisor;

    I would like to tell you that I was very impressed with your Customer Service Rep. BRIAN and how nice he was with me on the phone. You need more people like him working for you. He was very honest and up front with me, which I appreciate this. He should be instructing others on how to talk to customers on the phone. Thank you for the help I received on the phone I received from Brian.

    Yours

  • Reyes
    June 03, 2010

    I am giving my positive feedback/commendation to Sumner's excellent customer service in helping me modify my hotel booking with CheapOair.com last night. He was courteous, clarified what customer need to be met, patient and focused in helping me understand alternative choices to enable me to make sound decision. He is a real asset to your organization. With appreciation from a satisfied customer.

  • Catherine
    June 02, 2010

    I am so impressed with your help and attentiveness and patience in this whole process. I feel like I have received EXCELLENT service from CheapOair, but truly it is your assistance that has made it so. Thanks Isabel!

  • Kora
    June 02, 2010

    Dear Ms. Hardy:

    Thank you so much for your prompt attention to this matter. I am content that my booking is complete. It was sure nice doing business with you and I will have no hesitancy in recommending my friends to your site.

    Thanks again,

  • June 02, 2010

    Wow- what great customer service. Thank you so much.

  • Cindy
    June 01, 2010

    Wow… Thank you for taking the time for my concerns… I realize it was myself that did not read the fine print correctly… and I really appreciate you taking the time to read my email and going the extra mile of refunding your fees… I will def use your business for my future travel needs and recommend you to others… Thank you for taking your time to make a mom of 4 boys happy and feel good about our future vacation…

  • Randa
    June 01, 2010

    To Whom it May Concern,

    I am writing you this note to let you know of Joleen, and how very much I appreciated her excellent service. This service consisted of all the key elements to which I am not seeing everyday throughout life when dealing with many customer service representatives. The most important elements being care, kindness, knowledge, efficiency and a good listening ear.

    Thank you so very much, Joleen for removing any stress or worries I may have been feeling at the time and for making all of my travel needs a pleasant and timely matter. I was literally on a natural high after talking to you; I was so happy. It is not often in life that another person can help so much and be so nice and efficient while doing so. When one does an exceptional job, they make a difference in the lives of others around them; sometimes not even realizing they are doing so. This is what Joleen has done for me and I know how very fortunate your company is to have someone of her stature on their board of employees.

    Thank You Joleen, I will call for you in the future! 100%!

    Sincerely,

  • Michael
    June 01, 2010

    Dear Campbell,

    I spoke today with Karl, one of your customer service representatives, and am writing just to make you aware of the exemplary service that he gave me. Karl was exceptionally patient and clear, and went out of his way to help me by contacting customer service at the various airlines to seek a refund in my behalf. He gave me great confidence in Cheapo Air, and a commitment to giving you my business on future occasions. Thank you.

    Yours truly,

  • Michele
    July 30, 2010

    Thank you Hector for your assistance in my cancelation of my flight. I will be using you folks often in the future to come, just based on the excellent customer service I have received from you.

  • Debra
    July 29, 2010

    Dear CheapOair Management: It is with great pleasure to have the opportunity to write a note of thanks and appreciation for one of your employees. I was pleasantly greeted by Julio. What a breath of fresh air. It is not an everyday occurrence that I am provided with great customer service and professionalism. Julio was very accommodating and patient in helping me correct my errors and helping me get rebooked on the correct flight. In fact, his knowledge and expertise contributed to a better return flight than the one I had originally booked. Thank you Julio and thank you CheapOair for providing quality service and great prices!

  • Fanny
    July 26, 2010

    To Whom It May Concern I had a very pleasant encounter with Fanny while requesting a date change on an airline ticket. She was kind, courteous, knowledgeable and quite pleasant during the entire process. In addition she offered very helpful hints to which the customer was entitled. Fanny is an asset to your company. Thank you very much

  • Nina
    July 24, 2010

    Thank you very much Adler: Dear Adler and Supervisor: It is with much joy that I write to praise the excellent service given by the agent we had the pleasure of speaking with today, Adler. He assisted my friend with her reservation this early afternoon, and although it was a complicated process, he was kind, patient, and very helpful. I sincerely appreciate his professional mannerism, and most of all both my friend and I are grateful for the way Adler treated us over the phone. Adler really made a difficult situation so much easier to deal with, and his service and kindness is very much appreciated! Thank You!

  • Kodjo
    July 24, 2010

    Dear CheapOair Representative, My name is Kodjo and I wish to thank you for your wonderful customer service. Schuyler, one of your customer service representatives, was of immense help to me today when I called to change my travel itinerary. I found him efficient, helpful and very patient. Great job and thanks again Cheapoair and Schuyler for your wonderful service!

    Best wishes,

  • Jean
    July 22, 2010

    Dear Sir,

    I immediately got on line to try to find the best deal on airline tickets as quickly as possible. Luckily, I found CheapOair. I was also fortunate to be helped by the wonderful employee Neville. I can't possibly say enough great things about this terrific young man. He was so patient, kind and accommodating. He spent almost an hour working with me to meet my needs. He is to be commended. Thank you.

    A truly satisfied customer,

  • Waled
    July 22, 2010

    I want to commend Karen for her excellent customer service. My sister and her 5 kids couldn't make their international flight today due to an issue with a passport. Karen helped us rebook the flight, not once, but twice, and found us the best deal. She was very patient, very knowledgeable and very friendly. Thanks CheapOair. We have booked 2 international flights with you within this past year.

  • Sophie
    July 21, 2010

    Adler, Thank you very much for your assistance today, I appreciate it. You were very professional and helpful. Thanks again!. Have a great day!

  • Jose
    July 21, 2010

    Dear Newton,

    I want to give a commendation for Rusty and his great work in assisting me obtain a credit refund for a change in my flight itinerary. He took the time to answer all of my. This is the excellent customer service I expect andCheapOair.com has won my customer loyalty 101%. He is a great asset to CheapOair.com.

    Respectfully,

  • Hazel
    July 19, 2010

    Thank you so much you’re the best and CheapOair has been a lifesaver. I will continue to be a returning customer.

    Thanks

  • Clarissa
    July 19, 2010

    Neville, I just want to express my thankfulness and appreciation for all that you have done to make my employer's trip to China and back possible. I appreciate your patience and hard work; in addition, the dedication you extended toward us. Words could never express my true sentiments, but I did want to let you know how valuable and appreciated you are. Because of your kindness and generosity I will be sure to contact you in the event we need to make travel arrangements in the future.

    Many Thanks,

  • Giovanna
    July 19, 2010

    To Whom It May Concern, I would like to send my appreciation to an employee who helped me fix my mistake in booking a flight online and giving me the best price available with the least amount of additional charges. He was very patient and easy to work with.

    Thank you,

  • July 19, 2010

    Angela, I do not know where to start! I called customer service and an angel answered the phone; her name is ANGELA NEW YORK. She was so polite, courteous, experienced and professional. Not even my doctors or nurses are as nice as her. She returned my phone calls IMMEDIATELY unlike other service providers, and had complete knowledge of everything and offered me a variety of options! She was so efficient and completely set my worries and pessimism, of my trip that I had been looking forward to all year, away! I wish more people were like her. Now, not only am I arriving one day earlier, but my return flight is even better! Thank you so much ANGELA NEW YORK, I do not know how else to thank you!

  • Lora
    July 17, 2010

    Georgia Thank you so much for all your help. You are the Best customer service I have ever had to deal with. Your a great person. I hope you have a wonderful day!!!

  • July 17, 2010

    My online rep was Anson, they were VERY helpful, polite and efficient. I would definitely use this service again.

  • July 17, 2010

    Radley, Hello, I would like to take this opportunity to thank you for having such a great person as Radley working for your company, Radley has been extremely helpful, courteous, very, very patient with us, he made sure that our reservation was done up to our satisfaction. He called me back following up if my boss had decided on which route he selected. It was really great having to deal with one person for all of our travel needs.

  • Stela
    July 17, 2010

    Hello Hector, I just wanted to thank you for the great service that you provided today. I was pleased with how professional and attentive you were and that you understand very well the customer's needs. It was a pleasure doing business with you and CheapOair. Thank you!

  • Patricia
    July 17, 2010

    To whom it may concern: This is just a note of gratitude for your wonderful staff named Gail. She just assisted me in changing a flight. She was courteous, understandable, patient and extremely helpful. I wish there were more like her. Congratulations on having her as part of your staff.

  • Georgia
    July 17, 2010

    Thank you so much representative Sumner for your help regarding my son’s reservation. It is really great that there is someone at the other end who really tries to help passengers. Will continue to use you guys always. Thanks so much.

  • Vesna
    July 17, 2010

    Dear Pascal, Thanks a lot, you are the best customer service I ever had!

  • Betty
    July 15, 2010

    I would like to thank "Terry" for her Excellent Customer Service. Terry was Kind, Caring and Patient with me, throughout. Terry....Thank U...Thank U....Thank U !!!!!! : )

  • Roberta
    July 15, 2010

    I would like to express my thank you and smiles to Bevan. He took the time to find a flight that fit my budget. I told Bevan this is my first time I have ever booked a flight and he took me though every step and was so patient with me. When I didn't understand, he explained it to me and not once did he get impatient with me. Bevan, like I said before. You’re The Best!!!!! You’re Awesome!!!! Thank You So Much!!!

  • IL
    July 14, 2010

    Edwin is the best rep at cheapoair, thank you

  • Laura
    July 13, 2010

    This is just to let you know that I was very pleased with the help that I received on the phone with Alger. She went out of her way to assist me and made the change that I needed to have made with my car rental very easy. Great employee! Thanks for the good service!

  • Donald
    July 09, 2010

    Thanks a million for the excellent service you have given me with my ticket! Have a great summer!

  • Dawn
    July 09, 2010

    I want to thank Curtis for his help in booking my tickets to Florida he was so professional and found me the best price for our flight to Florida.

  • Nick
    July 09, 2010

    Your man Anton did a great job booking me a new flight over the phone. Rock on! -

  • Tom
    July 09, 2010

    I am taking this opportunity to express my sincere thanks of appreciation for the excellent service we received recently when purchasing our airline tickets from CheapOair. Your sales representative Valentine is a true professional, courteous, polite and more important, knows how to listen to what the client is requesting. As a professional travel agent with more than 35 years in the business, I remain very impressed with this young man. He is an asset to both your firm and himself. Good Luck Valentine, I wish you well.

  • Malaki
    July 08, 2010

    ATTENTION: Julio/Vincent/Reece/ and other SUPPORT STAFF. Firstly, I would like to thank you all for the positive approach and skillful handling of the changes in my travel itinerary. Once again thank you once more for the patience snd skills anticipated.

  • Harold
    July 08, 2010

    I want to thank you and I appreciate your time and support. More power to you and to Cheapoair.

  • Muhammad
    July 08, 2010

    Just wanted to give a thanks to Winnie. She has been great through this whole process and communicated with us very well.

  • Dee
    July 08, 2010

    I just wanted to thank one of your representatives Shuylar who went the extra mile to cancel my mother’s hotel reservation. He was very patient in understanding. Mr. Wilson and I got disconnected and to my surprise he called me back to finish giving me all the information I needed and take the remaining information that he needed for the cancellation, now that just does not happen. I would hope that all of your representatives are as reliable as Shuylar.

  • Aunta
    July 08, 2010

    Valentine Adams did an excellent job booking my flight!

  • July 07, 2010

    G'day CheapOair / Cauth, I am writing this email in recognition of PJ "service person" that assisted me with my travel requirements. PJ assisted me in organizing my travel plans and went "ABOVE AND BEYOND" the call of duty. PJ MYERS was courteous, informative, and "suggestive" as to my travel plans. A matter of "FACT" PJ went the "EXTRA" mile in assisting me in my travel plans. CheapOair has "SUPERIOR" customer service! I STRONGLY RECOMMEND "CheapOair" TO ALL MY BUSINESS ASSOCIATES, FAMILY MEMEBRS, AND FRIENDS. Great job.T HANK YOU PJ

  • July 07, 2010

    To Cheapoair, thanks for being so helpful with our cancel flights with TAP. You were very helpful Troy in helping us get reconnected to our Itinerary and we will be able to make our Mediterranean cruise. I know it took a lot of effort on your behalf to accommodate us and we deeply appreciate all the hard work you've done !!!!!!! THANK YOU TROY!!!!!

  • Patricia
    July 06, 2010

    Today, I had to change a reservation for one of my children, an international flight. I spoke with a very kind, patient and capable young man who did a great job to change the itinerary, mercer. Keep up the great work!

  • Candice
    July 05, 2010

    Dear Pascal

    Thank you SO much for your patients and help with our trip. This is a very important trip for my family and you were so helpful in planning and working out the details. You were very professional and courteous throughout our entire call which lasted well over an hour. We are looking forward to our European trip and you helped make it possible. I plan on using Cheapoair from now on because of your service and will tell all my friends to use you also! Thank you again!

  • Richard
    July 05, 2010

    Dear Hardy, Just a short note to THANK YOU for your help, knowledge and ability to answer my concerns!! Sincerely,

  • Ying
    July 04, 2010

    Dear Valentine,

    Thank you so much for your help! I really appreciate it. Without your efforts and kindness I could not have it done before the departure. I am quite aware of it.

    Best,

  • Jiawei
    July 04, 2010

    To Whom It May Concern, I failed to catch the flight and I called Cheapoair's customer service to try to change my flight. One of your agents, Julius, spent about half an hour helping me to find a cheapest option to change my flight so that I can pay less and get back to Boston. I am really appreciate his help and satisfied with the customer service of Cheapoair. Thank you very much!

    Best Regards,

  • July 03, 2010

    Hi Keith,

    Thank you so much! I am really impressed with your customer service and willingness to accommodate your customers. I will definitely recommend Cheapoar.com to my friends as well as the company I'm working for. Our sales agents travel a lot within the country as well as outside and most of the time I am the one to take care of the booking for airlines and hotels. I will definitely use Cheapoair.com as one of my top options knowing that you guys would take care of us.

  • Beth
    July 03, 2010

    Hi George,

    I just wanted to take a moment to thank you for your excellent customer service this evening when I called to cancel my vacation flight reservation. I was already so incredibly disappointed with the medical situation that forced me to cancel, and you truly made the whole process so simple and easy to understand. You were prompt and courteous; you covered all necessary pieces of information, you provided the essence of what customer service should be. Thank you, again, for making this ordeal so much easier for me. Thanks again, and have a great holiday weekend,

  • Bryan
    July 03, 2010

    Again, your service is impeccable. You and your company are just the greatest, with prompt, professional and friendly service. I will definitely be using your company for my future travels.

  • Ashok
    July 01, 2010

    Valentine - provided extraordinary customer service - Thank you. He went that extra mile to keep listen to customer request and I consider that very important.

  • July 01, 2010

    Thank you so much Karla. I'm not going to make any changes to the reservation at this time. I do want to make a customer satisfaction report though. Even though nothing changed to the reservation, Karla performed in a polite and professional manner, giving me the information that I needed to the best of her knowledge.

  • Omar
    August 29, 2010

    Dear Rosalinda! Hadn't you made that effort I wouldn't be home now enjoying my family! I thank you again and again. Sincerely...The world is still fine place and you make it even better. I felt your concern and knew how much you wanted to help me.

  • Josiah
    August 28, 2010

    I accidently booked the wrong month for my two airfare tickets and Malvin corrected the problem and at the same time made sure I correctly booked two additional tickets coming to four total. He was a true professional. My family, friends, and I will continue to use CheaopOair.com for future bookings.

  • Roz
    August 27, 2010

    Hi! I want you to know that I had one of the most delightful "Customer Service" experiences of my life with Radley as my representative with CheapoAir.com. He was a terrific listener, polite, helpful, cheerful and pleasant. He worked hard to get me what I needed. He treated me like a human being and not just "another customer to deal with". Thank you for having him on your staff and for this wonderful experience. An obviously satisfied customer,

  • James
    August 27, 2010

    Thanks again, Marty! Hope your company give you the deserved "pat on the back" and recognition you earned.

  • Ken Kesner
    August 27, 2010

    To whom it may concern: i wish to commend the agents with whom i spoke today re: my flight.

    All who assisted me were very effective and courteous.

  • Archita
    August 27, 2010

    I am dropping a few lines to say "Thank You" to the Cheapoair Team especially to TRAVIS who provided incredible service in my hour of need. Keep up the good work. It is usually very difficult to get good service from Internet sites but you guys are an exception. Again thank you for all your help, courteous service and patience in getting me a ticket under such an emergency situation. TRAVIS, you are the best!

  • Jessica
    August 26, 2010

    Pascal, I just wanted to thank you again for your exceptional customer service. You were extremely helpful, knowledgeable and kind in getting my airline ticket squared away. I will be using CheapOair in the future and telling my friends and family to use as well because booking was easy and because of fantastic client service from you. Sincerely appreciate everything.

  • Estrella
    August 26, 2010

    Franklin, Thanks so much for helping me out. I hope you realized that you've been a big help today. Thank you for working with me so patiently. YOU were very kind, courteous and very helpful.

  • Mame
    August 24, 2010

    I just wanted to write to thank you sincerely for the excellent customer service you have provided me today. You have gone the extra mile to meet and exceed my needs today. You took the time to work with me and make me understand policy and procedures that I was not aware of. You have been very polite and understanding without bending the rules governing your profession. Anybody purchasing a ticket with you WILL come back because of your professionalism and the sense of customer service which is the backbone of any business today. Keep up the good work Kenny.

    Sincerely,

  • Yvette
    August 23, 2010

    Hi Mana,

    Thanks for the reply. I just checked my account and the refund successful. Thanks again for your relentless assistance; it was great doing business with you.

    Regards,

  • Brenda
    August 22, 2010

    Dear Malvin,

    I just wanted to say thank you very much for refunding my fee for the flight I had booked. Knowing this has eased my mind a great deal. Please be assured that myself and my family will definitely be using your site for any future travel plans. Thank you, once again.

    Sincerely,

  • Gary
    August 21, 2010

    Dear Sirs;

    I want to tell you about your employee, Caspar. She assisted me on changing my group's travel arraignments yesterday. She was very courteous, patient, knowledgeable, and quite professional. She is the type of employee I look for in my businesses. She was customer service in capital letters.

    Yours truly,

  • Benjamin
    August 18, 2010

    Hi, I just wanted to write you and let you know about the amazing customer service I received from Bevan recently. He worked with me to change a ticket, simplified my travel arrangements and was incredibly helpful all along the way. I will be purchasing my tickets directly through you in the future. Thanks,

  • Michelle
    August 17, 2010

    To Whom It May Concern;

    I just would like to thank Mary Ann for the amazing service she has provided to me and my family. I would only book thru this place. She was amazing.

    Thank you

  • Debra
    August 16, 2010

    Ursula went "above and beyond" to secure a flight. She's very calming and very professional. She checked with her supervisor for additional procedures and we communicated via email for written approvals. I can't thank Ursula enough. Thank you for hiring such competent and caring representatives.

    Sincerely,

  • Gabriela
    August 15, 2010

    To Whom It May Concern,

    I would like to express my gratitude for the good advice and help provided by Satoria, one of your executives, on the phone. She was very nice and incredibly helpful trying to solve a mistake I made. She searched really hard to find an affordable alternative option. She also had excellent manners to deal with the client. After such a positive experience, I will be happy to recommend CheapoAir to my friends.

    Sincerely,

  • Juana
    August 13, 2010

    Hi, Just wanted to thank Greg from the bottom of my heart for calling me back and straightening everything out for us. It was truly a surprise and great appreciation for what he did!!! :) He made our day. Thanks so much.

  • Wendy
    August 13, 2010

    To Whom It May Concern:

    I wanted to write this note of praise for the excellent job Ms Tina did helping me to sort out some flight arrangements through Cheapoair. Tina was extremely helpful and patient in dealing with my requests for different options. She had a very friendly manner and was extremely efficient, both in returning my calls and discovering alternate schedules to meet my plans. It was a pleasure working with someone so organized and competent.

    Sincerely submitted,

  • Elena
    August 10, 2010

    Dear Mr. Derris ....thank you very much for your professional assistance on the matter Your have been so great. Your assistance is greatly appreciated. Again, there are no words to express my gratitude for all you've done. Kind deeds change lives. Thank you from the bottom of my heart.

    Sincerely,

  • Emily
    August 10, 2010

    Thank you Kurtis who helped me redo the reservation since I have mistaken the returning flight when I click the date on the calender icon.

  • Mayu
    August 09, 2010

    To Pansy, Thanks for your mail. I got it. If I have a chance to have your service, I would like to ask U. Thank U so much!!

    Regards,

  • Monica / Kate
    August 09, 2010

    Just want to say to Asher for his assistance and service last week on a booking last week. He was very helpful, pleasant, reassuring and concerned. It is nice to get that type of personality over the phone these days. He seems like a good team player for your company. Thanks again, Asher.

  • Linda
    August 07, 2010

    I just wanted to say what a pleasure it was working with Kurtis in booking and organizing flights for myself and my family. They were very complex itineraries. Kurtis was patient, polite and professional with a wonderful sense of humor. It took some time co-coordinating all three flights however everything was completed and thoroughly reviewed before confirming the details. Thanks again Kurtis for a job well done!! Hope to work with you on future bookings.

    Regards,

  • Joanellen
    August 07, 2010

    Fabulous service! Ivan is a wonderful professional representative of Cheapoair.

  • Jonathan Riddell
    August 07, 2010

    I just added on a car rental to my booking. Valentine provided excellent customer service.

  • Evangeline Sabando
    August 06, 2010

    I would like to give Aurelius a very good commendation on the design service he had given me on my flight reservation to my sister coming from Manila, Philippines to Los Angeles, California, USA. Keep up the good work Aurelius.

    From,

  • Susie
    August 05, 2010

    Ivan was wonderful and very helpful.

  • David W Curry
    August 05, 2010

    I would like thank Valentine Adams for his graciousness in helping me change my return trip from San Juan from October 2, 2010 to October 3, 2010. Mr Adams is a helpful, conscientious, and technically proficient individual. He is a credit to your organization.

    I booked a prior trip with CheapOair; and will continue to do so because of employees like Mr Adams.

  • Waldemar Lesniak
    August 05, 2010

    Many thanks Stella for all your help. Looking forward to plan more flights with your company.... particularly with you as their rep.

  • Susan
    August 03, 2010

    You have been most helpful and patient, and I appreciate you. Sincerely,

  • Mary
    August 02, 2010

    Hi,

    My name is Mary. I have been searching for tickets at a responsible price for weeks to attend a close friends wedding. I spoke with Brady today. What a pleasure...he listened to me and understood my concerns regarding the different fares I had in view, also car rentals and hotels I was researching. He could tell I had major anxiety over the entire process by the time I called your company. Brady stayed on the phone with me and helped me with my questions and comparisons for over 2 1/2 hours. He proved to me in a compassionate and calming manner that your company is the right way to go. I booked flight for myself and my husband with the insurance. I will be recommending that everyone book immediately with your company because of Brady. In the future I will contact Brady and use your service whenever we travel. He is to be commended for his excellent customer service and being such a positive "face" of your agency. I deal with the public daily in the work I do.... I am very impressed and you should be proud to have him on your team.

    Sincerely,

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Save up to 60% on Flights Compare all Web Sites
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Hotel Deals HALF OFF
US Cities - 3 Stars from $39 International - 3 Stars from $45
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Save Big on Airport Parking
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As low as $5.95/ day, free shuttle
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