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November 01, 2009
October 30, 2009
October 29, 2009
Sri it is not often that my wife and I leave the phone being moved and touched by a caring employee. Today, we experienced someone who enjoys their work and one who is courteous, professional and experienced. This was our experience with your travel agent, Ms. Shayla Hooke. She has got to be one of the most patient agents.
This lady left us feeling like we are true VIPs. So, my wife Nelum and I had to write and share our feelings of appreciation regarding a dedicated employee of yours. Shayla worked with my wife and myself given that we were in a most desperate need for understanding and assistance. There were four changes in existing travel tickets needing to be addressed. Shayla was very comforting. She assured us that she was here on the phone to support us in our travel needs with words like "Is there anything else I can do", and “What I can do to assist you further" and "I am here to help make your travel easier" and "I love what I do".
Honestly, Tony, we left our phone and felt inspired and we were pleased to have been served by an expert and a pro who excel at building up a warm spirit with her customers. Never did she tire of being with us.
Please be assured that we will return again to your company by calling Shayla number directly to fulfill on our family future travel needs. Finally I had to ask Shayla what the name of your supervisor, so that, we could share our pleasant experience and heartfelt satisfaction. Be assured of our return.
Sincerely.
October 29, 2009
October 29, 2009
Sincerely
October 29, 2009
Sterling was able to get me a refund on the existing ticket and got me a cheaper flight than what was available on the market for November 15th which was in fact my true return day. I was extremely strapped for cash and he made it possible for me to get to my Brother’s wedding and get back without any extreme hardship or inconvenience.
I am eternally grateful to him and hope that all travel agents any where will strive to meet his exceptional customer service.
Because of him I will in the future use CheapOAir for all my travel needs. I now have faith in your service and your ability to satisfy customer.
He is exceptionally good.
October 28, 2009
I want to thank you for helping me with re-scheduling my flights at a reasonable price. I want to specially thank Vera who was extremely helpful, patient and a pleasure to work with in re-scheduling me. I will book with you in future
Thanks again,
October 27, 2009
Sincerely,
October 26, 2009
October 26, 2009
Thank You Again
October 25, 2009
October 24, 2009
October 24, 2009
Thanks again for your diligence in solving my $14 paper ticket crisis.
May the good word-of-mouth flow,
October 23, 2009
October 21, 2009
Kester assisted me today with my booking and did a fabulous job. He was extremely efficient, courteous, professional and helpful. My experience was more than satisfactory and I will definitely use (and recommend) CheapOair again.
Thanks!
October 21, 2009
Once again Thank You Janice and Bernard. We appreciate you both.
October 20, 2009
Thanks!
Keep up the great work.
October 20, 2009
I have spent some time on the phone this afternoon with your service agent Vita. She has been most helpful in allowing me to cancel my ticket which allows me to rebook in the spring. This has saved me a great deal of expense and allows me to use my limited resources for another mission trip next spring. Unfortunately I am indisposed and had to pull out of this mission trip. Vita went to great lengths to accommodate my request for info since our Mission head had booked the trip for all of us under one booking #. It was unsertain whether I could cancel and have the option to rebook next year. Vita was most diligent and patient, answering all my questions and bringing this matter to a very satisfying resolution. I know call centre work is difficult and onerous with many difficult and often unhappy people wanting immediate service, However Vita never made me feel I was a bother and instead treated me as if I were her most important customer. Please pass on to the upper management my very beneficial and pleasant interaction with Vita.
By the way I shall be advocating your business services to all my friends.
Thanks!
October 19, 2009
I want to take a moment to commend one of your staff members. Ivory helped me look into some ticketing options using some tickets I had cancelled earlier in the year. Not only did she address all of my questions, but also called me back the following evening to give me that latest updates on available fares.
I found her informative, professional and assertively helpful. I worked for years in a call center environment with a company known for its excellent customer service and I found in Ivory the qualities that contribute to excellent and effective service. She was of excellent help to me and worked very efficiently for you.
My highest praise for this excellent employee,
October 18, 2009
Thank you!
October 17, 2009
October 17, 2009
I just wanted to say that Stewart provided me with excellent customer service this evening, helping me to reserve my plane ticket. I have done business with CheapOair.com various times in the past, and Stewart's handling of my situation was very reassuring, and will keep me coming back to CheapOair and recommending your company to others.
Have a great evening,
October 15, 2009
Thank you
October 15, 2009
Thanks for all your assistance today in helping me finalize my itinerary at no additional cost. I know it is a tricky itinerary, but it is very important to me and I appreciate how quickly you were able to work things out among the airlines. I will definitely recommend your site to friends as giving both best deals and excellent service.
Best Regards
October 11, 2009
October 11, 2009
October 10, 2009
October 10, 2009
October 09, 2009
October 09, 2009
October 08, 2009
Thank you!
October 08, 2009
Just wanted to say Thank You to CheapOAir for the prompt service you gave me when canceling a ticket because of the wrong date, especially thanks to Ming Yiu who was very kind and patient on the phone with me. I have booked another flight with your company already.
Thanks again for you kind service and I will be using your company again.
October 07, 2009
I was in distress today over a switch of flights. However, Mr. Atherton helped me greatly. He was very patient and extremely helpful.
I will be happy to use this agency for future air travels.
Thank you!
October 06, 2009
October 06, 2009
October 05, 2009
Thank you, Cheapoair
October 05, 2009
October 04, 2009
October 04, 2009
October 04, 2009
October 04, 2009
October 04, 2009
October 04, 2009
October 04, 2009
October 04, 2009
October 04, 2009
October 02, 2009
October 02, 2009
October 02, 2009
Sincerely,
October 02, 2009
October 02, 2009
October 02, 2009
I laughed when I was first told of "Cheapo Air" as the best place for discount tickets. You may have a funny name, but your company and your employee Daisy deserve congratulations for doing such a great job!
October 01, 2009
October 01, 2009
October 01, 2009
October 01, 2009
September 29, 2009
September 29, 2009
September 28, 2009
September 28, 2009
September 28, 2009
September 28, 2009
Sincerely,
September 28, 2009
Yours truly,
September 28, 2009
Sincerely,
September 27, 2009
September 25, 2009
September 25, 2009
September 25, 2009
I recently was trying to book a flight to Indonesia online. I experienced trouble with the internet and upon trying to relocate the same flight, I could not. I contacted customer service and spoke with EVON FOSTER. He found my same flight, booked it and sent my confirmation and e-tickets rather quickly. I am very pleased with your service and Mr. foster's professionalism and etiquette during this transaction. I will not hesitate to let my friends know about your service. And will be most comfortable as a repeat customer.
Thank you.
September 25, 2009
Sincerely,
September 25, 2009
Continued best wishes,
September 25, 2009
I would like to commend your employee Petra. She helped me with a problem. She was patient and courteous. In the past, I have shied away from buying any airline tickets other than directly from the airlines because I thought if you had a problem, you were out of luck. She made me a fan of cheapoair.
Yours truly,
September 25, 2009
September 25, 2009
Thank you,
September 25, 2009
September 25, 2009
September 25, 2009
Thanks
September 25, 2009
September 25, 2009
September 24, 2009
September 24, 2009
September 24, 2009
September 23, 2009
September 23, 2009
September 23, 2009
September 21, 2009
September 23, 2009
September 23, 2009
September 23, 2009
September 23, 2009
September 23, 2009
September 21, 2009
September 21, 2009
September 21, 2009
As I mentioned to you, this is just my second time using cheapoair and I have been extremely impressed by your professionalism with this booking. You are a great asset to your company, and really have made a great impression to me as a new client.
I find your website to be friendly and easy to check for flights, and I appreciate very much the ability to book the final tickets using that information over the phone with you, as I also prefer to give the credit card payment over the phone.
Thank you for your patience with this ticket. I apologize for not doing a good review of the passenger’s name, which caused you to do extra work to produce the right booking.
I hope I have the opportunity to work with you again and I will do my best to get my information in good order to present to you.
With best regards,
Thank You so much.
September 21, 2009
September 21, 2009
September 21, 2009
September 17, 2009
My son had a flight scheduled for Wednesday, 9/16/09 that was purchased through you website. On Tuesday evening, 9/15/09 I found out that he did not have the needed VISA for the trip. Evon Foster helped us to reschedule my son's flight to Manchester, England. Evon did an outstanding job with helping me.he was very calm, patient and knowledgeable. He successfully re-booked my son for another flight to Manchester (allowing us time to get the visa) and my son did not miss any of his classes as a result of Evon's help. He provided me with excellent customer service.
Sincerely,
September 16, 2009
September 16, 2009
Thanks
again!
Sincerely,
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
Thank you,
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 16, 2009
September 15, 2009
Your help this morning for our airline reservations to and from Palermo, Italy was courteous, prompt, and enormously helpful and reassuring, given the complexity of such an extended trip.
My wife and I are extremely grateful to you, and encourage you to share this praise with your manager or supervisor.
Most Sincerely,
September 15, 2009
Usually people are prone to complain about service. In this litigious society, it makes more sense to be kind. I like it when people are kind to me.
I write a blog that hasn't taken off YET, but...I will be sure to give a glowing review of your company regardless.
When it becomes something everyone talks about, you will be the one and only company (so far) that I will boast about.
Regards,
September 15, 2009
Just wanted to pass on the polite, professional service received from one of your members, Sandra. I had booked the wrong flight and she was able to correct the situation and provide me with a new flight within twenty minutes. And still very inexpensive. Thank you very much for your hard work.
September 15, 2009
It is my hope Cheapoair recognizes they have such a fine employee.
I travel often and have had good service but none has matched this lady’s service.
Thank You Nancy
Sincerely,
Your representative RENZO was extremely helpful. He was very patient and accommodating. I had such a great experience with him that from now on if I need future tickets I would definitely contact him again and purchase my future tickets from your company.
I would very much recommend Renzo and your company. Your company is so lucky to have such a great employee.
Thanks,
September 11, 2009
Thank you. I did not anticipate your positive response but do appreciate it very much.
Thank you for providing good customer service to me--not just because you are giving me the refund, but because you took the time To research and respond to me in a prompt manner.
Thank you again,
September 11, 2009
I truly appreciate you quick response and action. I will continue to support Cheapoair with my future travel plans.
Thank you for taking care of your customers.
Sincerely,
September 11, 2009
Sincerely,
September 09, 2009
September 09, 2009
I want to "thank you" for the great customer service that you provided me this afternoon. It was truly a pleasure doing business with you.
For one thing, I could understand your conversation very well. You were very courteous and polite and went "that extra mile" for me. I was in doubt of doing business with your company, after speaking to a different representative earlier today, but after speaking with you, I will consider doing business with your company again.
I hope that your company realizes that you are an asset to them and that all of their representatives should follow your lead.
Thanks again,
September 09, 2009
Jill, with whom I spoke today, put me at ease, and set out to make the best airline and hotel reservations for me. I am leaving, on a bit of the spur of the moment trip, to the Bahamas, and while I was particular in my wants, Jill was actually able to accommodate me in a professional, friendly, efficient and thorough way.
Because of employees like Jill, I will continue to come to you first, when making travel arrangements.
Sincerely,
September 09, 2009
Oftentimes, we only hear the negative points regarding those under our supervision, so as a supervisor myself, I wanted to take the time and indicate to you that I found Ms. Dean to be polite, knowledgeable about her product, and a wonderful representative of your business. I would be pleased to do business again with CheapOAir based on my experience with and the service provided by Ms. Dean
Thank you very much,
September 03, 2009
I recently had to make changes to an itinerary that I had booked online. I had the good fortune to speak to one of your customer service agents, Shayla Hooke. I had difficulty making the change as many flights out of Cairo were fully booked on my travel dates. She worked with me for over 45 minutes searching for alternate flights. I found her to be very friendly, patient and willing to go the extra mile for the customer.
To be honest, online flight booking has become a soulless experience. I've gotten used to making all the arrangements myself without anyone working with nor for me. When I realized I had to call your offices to modify my flights, I wasn't expecting much out of the conversation. However, it was a delight to be on the phone with Shayla. She genuinely wanted to help. Your company should be commended for employing personnel of such high quality. Thank you for hiring people like Shayla. She is an excellent ambassador and voice for Cheapo Air.
Sincerely,
September 03, 2009
Sincerely,
September 03, 2009
It is my pleasure to commend plato for handling this situation. He was very respectful of me as a customer and i will be expressing my positive experience in doing business with your company......
Thank you again
September 01, 2009
I would just like to express my deepest gratitude and your tremendous help and excellent customer service. It has been a long time since I have come across someone willing to go the extra mile and, more importantly deliver results for the customers. Please let me know if you would like me to contact your supervisors to let them know the extremely great job you do and you an asset to the company.
Sincerely,
September 01, 2009
I just had to drop you a note to say thanks so much for your kindness in helping me to complete my flight. You are a very helpful person and I hope you can advise your supervisor of this because you deserve the Thank You!
September 01, 2009
Thanks, for your customer service. you guys excellent services
August 31, 2009
Thank you very much.
Keep going !!!!!!!!!!!
August 28, 2009
It has been a long time since I have had good customer service like that. Tracy kudos to you, and thank you so very much.
Best Regards,
August 27, 2009
I've never used CheapOair before because I usually use miles from American Airlines, however, I've used them all. Your prices were 1/2 what American quoted me and your customer service reps are great.
You have made a new customer with this transaction.
Thank you and please let Davy Jones that he made my experience with you a pleasure. We are always quick to write when we are pissed, we should be just as quick to write when we are happy with the service we get.
Sincerely yours,
August 24, 2009
Thank you and best regards,
August 24, 2009
Thanks, for your customer service. you guys excellent services.
August 18, 2009
August 17, 2009
Easy navigation on site. Great Customer Service. Best price detective structure on web.
Thanks you!
August 17, 2009
August 17, 2009
I just wanted to say commend one of your service people for the great work he did tonight. Somehow, I made a mistake in my booking, and called your helpline, it was within 5 minutes of receiving the confirmation. I spoke with EVON FOSTER, he was fantastic. Very helpful, courteous and polite, and will certainly keep me looking for flights with your website!!
Many thanks for your time, please pass along my thanks to his supervisor/s!
August 13, 2009
Thank you so much for your assistance in resolving my flight scheduling problem yesterday. In this day and age of impersonal business relations, you are indeed an exemplar of what customer service should be. Keep up with the good work!
August 13, 2009
As a business man that deals internationally and books my own travel this e mail is a testament of a job well Done. Deon helped me out of a jam, I needed to change the return date on return trip from London which was booked on the 10 of August. Due to Credit credit limit and all my out going expenses if she did not take the extra time to assist me I am certain to have had many problems. I have booked with many companies and subsequently have made changes, at no time have I received such a professional nice person that under the circumstances and pressures of my communications from Portugal hampered and my skype account dwindling fast she was able to give me her e mail address in case the time had run out.
Needless to say I will use your company whenever possible and please give Deon kudos she deserves because if the rest of the staff handles calls in this manner you will see a spike in your business. I have take the time well after 2:00 am in the morning.
Thanks Deon!
August 10, 2009
I booked a reservation on line on 8/7/9 with error and wanted that reservation to be corrected on 8/9/9. I called your company and spoke with Ms. Wiolet. She assisted me with my problem with high integrity and great customer service. I would like to acknowledge her performance and great customer service I received. I am grateful for that. Please convey my gratitude and appreciation to your employee Ms. Wiolet
Thank you,
August 10, 2009
I want to Thank Miss Agnes for the fantastic support she provided today. I called up American airlines, UK embassy, airports for helping me out. But it was of no use and i had almost thought that my vacation would be canceled. But thanks to Miss Agnes. She helped me and saved me. Words are not sufficient to express my gratitude. She went an extra mile by connecting to the AA customer support and guiding them too.
Your are really lucky to have people like Miss Agnes who help their customers and make them believe in CheapOair.
Thank you CheapOair.
August 06, 2009
August 03, 2009
Please make sure he gets credited for all of his amazing service. He truly exemplified a customer service representative. Any accommodations that could be made to him would be fantastic.
I can't wait to book further travel for my family, friends and I with CheapOair!!
August 03, 2009
Thank you!
August 03, 2009
I want to let you know how much I appreciate the efforts of one of your employee's, Nola. I have a booking through CheapOair from Santiago, Chile to San Francisco and due to a schedule change by Avianca Airlines my traveling companion and I would miss our connection from Los Angelos to San Francisco.
When I was contacted by Avianca I called your 800 number last week and was told I'd be called by your Reschedule Dept. within 48 hours. I waited over 72 hours but no phone call. Since I'll be tied up this coming week I wanted to get this resolved so I called the 800 # again and was connected with Nola.
I am so pleased she really listened to my concerns and resolved the matter to my satisfaction. I now have peace of mind and can concentrate on other important issues I need to deal with this week. Please, thank Nola for me. You are fortunate to have such a professional representative for your company. I will certainly recommend your services to others.
Sincerely,
August 03, 2009
Many thanks.
July 29, 2009
Percy worked with the airline to waive the "change fee" for an error in thatthe origin and destination cities were reversed on the day of travel. Although the error was caught immediately on the confirmation e-mail, I was initially told it would be a $400 "change fee" to correct this booking error. Percy called the airline to waive the charges.
Until Percy solved this problem I was vowing that I would never use CheapOair again and I would give it very negative reviews to friends and family. Percy changed my mind.
Thank you to Percy for going the extra mile.
July 29, 2009
I thought you should know what a gem you have in Desiree!
Sincerely,
July 29, 2009
Thank you!
July 27, 2009
I'd like to acknowledge Nancy for helping me out on my booking. She helped me find a flight that would work with my mom's itenerary. which was already booked. She was very patient and polite. I really appreciate all her help. Your company is lucky to have her.
Thank you!
July 27, 2009
Thank you!
July 27, 2009
July 27, 2009
Sincerely,
July 27, 2009
July 27, 2009
On that day, I received an unexpected news and I needed to purchase a ticket for my family back to the Philippines. Being in that unpleasant situation and having limited financial resources to purchase the airline tickets, Ms. Deon remained so calmed while she was navigating the computer looking for the cheapest airline ticket the would fit my budget. She stayed with me for almost an hour in doing the process. Ms. Deon showed compassion and professionalism while she was working on my case. Indeed she was able to deliver the mission, vision and purpose of your company which is to deliver the highest quality of service that would meet the expectations and needs of your customers. She is indeed an excellent example that should be emulated by other workers of her same profession. Her compassion and heart in delivering services of CheapOair indeed had influenced me positively on the time that I was so frustrated due to the situation that I was at that time.
I would like to request that she be recognized with her loyalty and dedication to your company and mostly to your clients. CheapOair indeed offers the cheapest fare at the highest and best quality of service through the professionalism of your employees. Thumbs up and congratulations for having and employee like Ms. Deon. She is indeed a very valuable member of your company and should really be treasured and taken care of.
July 20, 2009
I am writing to commend your company on the service I received from Percy, your supervisor recently. He was caring, compassionate, knowledgeable and tremendously patient. I feel very fortunate to have been able to deal with him and hope you will convey to him my heartfelt thanks and appreciation for performing his job so well. Employees like him are to be valued!
Sincerely,
July 20, 2009
July 14, 2009
Evon Foster has helped me with an absolute hopeless and could have been quite a huge loss to my daughter's uncle Bob W. purchase from US Airways. We have purchased tickets for youth under 15 before and flown on other airlines. It was so hard to even get them to work with us and Evon used his customer service skills and savvy to get them to agree to give Bob W. a complete refund. What good news in such difficult circumstances we faced: possibly loosing the entire ticket of 701.00!!! Evon Foster saved this customer! Thanks to him we can get a refund in reasonable time and get another flight on an airline without such strict policies of flying youth or minors. I wish to thank you for hiring Evon Foster! He saved us great loss.
Thanks to you Evon and may you continue to serve all your customers with such high standanrds and fair treatment!!
July 09, 2009
I was tryng to book an overseas flight and was running into some problems.....Alden from CheapOair called me back and went above and beyond to help me out. He was fabulous and helped me tremendously with a difficult situation. A huge thank-you to Alden!
July 09, 2009
I just wanted to say that my very first time using your service I typed the second traveler's name incorrectly on the booking. A young man named Theodor was very patient and helped me get is corrected. As a result I used the service to make another booking the next day and will continue to use your service.
Thank you,
July 09, 2009
I have used CheapOair for all my travel needs, and intend to continue doing so.I think you are a great company and have made travel arrangements for me and my family very easy to do.
Many Mahalos, and look forward to doing business in the future !!!
Aloha, sincerely,
July 09, 2009
I just wanted to say how great Tad has been the last few times in working with him. He seems very honest and upfront with all of my questions and has gone above and beyond for me and my family the last few times we have spoke!
Thank you for having Customer Service oriented personnel on your staff … as it is a GREAT relief from a consumers end!
Tad has taken his time with me and his communication is great!
Thank you again!
July 09, 2009
I wanted to let you know how satisfied I was with they conversation I had with Dana regarding a flight reservation change. She was very helpful and patient with me. She also assisted me with a car rental after the change. And that says a lot!
Thank you,
July 07, 2009
I needed to confirm what my flight arrangements were for the July 3 flight. I was calling around 5 PM on July 2 when I was connected to Brittany Wells. She was polite when answering the phone and gave a good, brief introduction who she was. After working with me and the airline (probably about 45 minutes), she had everything taken care of (including giving me the number to the airline so I could verify and change seat assignments). It is unfortunate the flight was changed, but she made the experience very pleasant. People like her will keep me coming back to your company for future travel arrangements. I hope all my future dealing with your company are as pleasant as this.
Thank you,
July 02, 2009
My compliments and appreciation to Cambell who this evening made a difficult situation turn into something quite pleasant. Being a business owner myself I work hard at not forgetting the human element and the importance of giving service. Cambell made a effort to hear our about an error that was made and worked hard to help us make changes. He is a gift to your organization and I hope this can be recognized.
Thank you again Cambell,
June 29, 2009
I am writing to complement and thank your customer service representative, Norton.
Norton was very professional and courteous, and helped me resolved my problem. I am extremely satisfied with CheapOair.com customer service.
Great job! Thanks!
June 25, 2009
I wish to complement Perry Johnson on this patience and professionalism will assisting me with my reservation today. I wish to thank him for his outstanding help. He assisted me with my reservations.
Thank you,
June 24, 2009
I had a great experience with CheapOair - I made a mistake in my online reservations and Iris Rivera took care of it with little stress - she was very helpful and understanding which was great!
Thanks,
June 17, 2009
I am writing to complement the service I received from an employee by the name of "Sheena" on May 6th of this year. I needed to get all 7 of my group on the same flight and naturally at the best price possible. Sheena was having trouble initially doing this so she told me that she would do some additional checking and call me back. She did call me back and was able to get all of us on a great flight with minimal layover time and for a decent fare. I thought you should know what a nice job she did and that Sheena should be commended for providing such excellent service. I have never booked through the internet but being able to work with someone like Sheena made the process much easier and encourages me to do it again. Thank you.
Sincerely,
June 17, 2009
I wanted to take the time to thank and commend a customer service representative, who helped me with changes to my flight.
In short, I was to return to Montreal, Canada from Sydney Australia and required a date change for the 14th of May.
After spending some great time with me at least an hour finding the best deal, providing an insight on best days to fly and after granting me a discount on my request, I successfully booked my ticket
Marco was always polite, just wanted to praise him for his work that day and professionalism.
Hope to continue and deal with CheapOair in the future
Sincerely,
June 17, 2009
I had occasion to deal with your company about a booking problem. Talked to agent Suzie, and though the problem was complicated, she was able to resolve it in a thoroughly professional manner. Unfortunately, my cell phone battery died before we could finish our business. Even with the disconnect, Suzie completed resolving the issue. Please pass to Suzie my sincere thanks for a job well done.
Though this is my first use of your company, I am impressed with the service provided and will be more than happy to recommend CheapOAir to all my friends and family.
Thank you.,
June 04, 2009
I am writing to let you know how impressed I am with your incredibly low prices; I can't believe that I am actually able to take a trip that is really necessary for me. Thanks for the easy site and great service and cheap rates. It all makes me feel very confident!
Sincerely,
May 13, 2009
I am writing to complement the service I received from an employee by the name of "Sheena" on May 6th of this year. I needed to get all 7 of my group on the same flight and naturally at the best price possible. Sheena was having trouble initially doing this so she told me that she would do some additional checking and call me back. She did call me back and was able to get all of us on a great flight with minimal layover time and for a decent fare. I thought you should know what a nice job she did and that Sheena should be commended for providing such excellent service. I have never booked through the internet but being able to work with someone like Sheena made the process much easier and encourages me to do it again. Thank you.
Sincerely,
May 06, 2009
I am writing to express my extreme gratitude for the professional and corteous service of your employee Theresa. Theresa assisted me on 5/6/09 with air and car reservations for 7 adults and 3 infants from LAX to ATL. Theresa was able to find fares for me that were far less than those I was able to find on your site withour her assistance.
Sincerely,
March 27, 2009
All of my reservation through CheapOAir were excellent. The rates were great, the service was great, and thus my trip was great. Thank you so much.
I will definitely use your services again.
March 12, 2009
I don't know how to thank you for your assistance in arranging my trip to LA. Before I spoke to you, I had given up even trying to arrange a trip and the rates had increased considerably in just one day. I was extremely frustrated with all the online companies and their promises. When I contacted your company, I had little hope for there being any difference between your company and the others.
However, your professional manner and patience with helping me made the entire experience a pleasure. I was surprised that a "discount" service would offer such personal assistance. I don't know how to thank you for arranging a trip that I had truly given up on. Your knowledge and professionalism was outstanding. The thing that especially impressed me was your kindness and patience. You are truly an asset to your employer and your company.
Respectfully
February 17, 2009
I would like very much congratulate and award one of you Representative for a well done job! Mr James Fonovich CheapOair.com representative in New York Has been an excellent helper, It did run an extra mile to fix a problem that arise with one of the Airline booked on my fly to Brazil. Is customer service experience are superlative, where I will anticipate a long relationship on all my future business and vacations trips.
Regard
January 28, 2009
Thanks
January 22, 2009
Thanks
December 30, 2008
Excellent service with her and CheapOair
Thank you again
December 9, 2008
Thank you,
November 24, 2008
Thank you and keep up the good job. I have refered my friends and my coworkers to your site
Novermber 24, 2008
For 6 months I have saved to surprise my family with a trip back north for Christmas. We are not a well off family and with the economy the way it is, not to mention gas prices, it took all that I had. I somehow managed to book the wrong flight and before I knew it every penny I had saved I saw disappear. I contacted CheapOair and Calvin fixed my flights and saved Christmas with a small fee.
We are forever thankful. Thank you Calvin.
November 14, 2008
I want to take the time out to mention how great the service was from CheapOair.com. I was very pleased with Deon, who helped me find the best deals in my accommodation. She was very helpful and pleasant on the phone and had very memorable customer service skills. I was very happy that I did not have to deal with any hassle while trying to change my hotel reservations especially because I find that with many other competitive services there are very unpleasant employees working with clients and customers. I am very surprised that my conversation with Deon went so smoothly. Service like hers will definitely keep me coming back to CheapOair not just for the best deals but for the best customer service!
A very happy customer,
November 10, 2008
So often people write companies to complain not so in this case. I called late last night and a simply fabulous representative helped me book a flight for my fiance. Her name was Sherri. She was very professional, polite and extremely accurate. She got me a great deal (actually a fabulous deal) and everything my fiance asked for and she even made a return call to me while I got him on a chatline so we could all work out the arrangements together. Now I call that triple A gold service. Sherri is one terrific representative.
Great Job Done Sherri!!!!!!!
November 10, 2008
Thank you so very much for your attention to our requests.
November 07, 2008
Kudos to CheapOair for having such a great employee on its staff!!! I have used Pat on several occasions to book flights and you can guarantee that I'll be calling on Pat again for my next trip.
Great Job Pat!!!!!
November 04, 2008
Sincerely,
October 10, 2008
thanks again,
Septemebr 22, 2008
Thank you so much for reasonable rates!!!
September 03, 2008
September 02, 2008
September 02, 2008
Thank you so very much,
September 02, 2008
Thank you,
August 28, 2008
Thank you,
August 22, 2008
Again thank you.
August 12, 2008
July 30, 2008
Thank you for the quality of excellence that this employee exhibits.
A satisfied customer,
July 28, 2008
Atherton was patient, polite and extremely helpful in a foggy situation, as I didn't know for sure that I was going to be changing the date, and destination of the flight. All was up in the air and he offered to keep another itinerary on hold for me and would email and phone me back in two hours. He kept his word, to the tee and we worked out my new travel arrangements. I am elated with the superior customer service offered by Atherton, on behalf of your company.
Certainly, I will be using CheapO in the future and hoping to work with Atherton, again.
Thanks!
July 28, 2008
This is the first time I used your website, which was so convenient and easy to use, also very fun! We will continue to use your service! Thanks a million and we are impressed!!!!
July 21, 2008
Professional, courteous service is a rarity, so I feel it's important to acknowledge those responsible for making an extra effort. I just had an extremely positive experience dealing with Morgan, who was most helpful in rescheduling my flight and in booking a future one.
Thank you,
CheapOair.com!
July 21, 2008
I appreciate assistance today from agent, Davy. He was courteous, professional and patient. I was able to book a flight that works with my schedule.
July 18, 2008
Thank you,
July 18, 2008
Thank you so very much for your impeccable service, and also for your very cheap airfare!! I am so grateful that I feel compelled to write and express to you my sincere gratitude. I have booked 2 flights now in the past 2 months, and both times have been extremely delightful experiences. In fact, I feel that CheapOair is the best company I have ever dealt with period, and I honestly mean that. Every single person I have ever spoken with at your company has been so nice and helpful and AMAZING!!! The wait times are never long on the phone, the 24-hour phone line is wonderful and convenient, and your airfares are unbeatable.
Both times I have booked flights so far I've had to change them at the last minute, and it was such an easy process I was shocked, since most companies are usually much more difficult and stressful to deal with in comparison.
I just had a mix up with my flight and Russ was so helpful and friendly I almost coulnd't believe it, since this is often not common at other companies. I really wish every company could be like yours!!!
I have been recommending you non-stop to everyone I know - endlessly raving about how amazing you are!! I wish you continued success and all the best!!!
Thank you so much again!!
Sincerely,
July 16, 2008
I just had the pleasure of working with Andrew to book my last minute flight from SFO to Dallas/Fort Worth. I absolutely hate waiting until the last minute, but this is how my life works:-). Anyway, for some reason, this really last minute booking worked totally in my favor. Andrew was able to get an even better fare for me. I'm really excited about this! As we were working together to make these reservations, I discovered that he is quite a character. I just enjoy talking to people who enjoy that they are doing. He's a keeper, please let him know that it was indeed a real pleasure to work with him.
Cordially,
July 15, 2008
Bernard made me feel calm and was able to correct my error.
If this man is an example of your cutomer service department then let me tell you, I have nothing but praise for him and everyone connected to this service.
Again, thank you very much for a job well done.
July 15, 2008
I have just received superior service from one of you representatives, Patricia. Let me say that if Patricia is typical of the help your staff gives to your clients, then you have gained a client for any future flights that I have in mind.
With my best wishes to you, CheapOair
Sincerely,
July 09, 2008
I spoke to a young lady named Rachelle and she helped me with the highest level of professionalism. It was a pleasure speaking to her and left me with a positive experience using your services. I would once again like to thank your company and for having such a professional available to help me with the small setback.
Yours Truly,
July 09, 2008
Sincerely and Thanks,
July 03, 2008
June 30, 2008
Thank you very much. It's nice to know that there are still some companies out there that take the time to listen to customer concerns. I will certainly tell others about the good experience I had with you.
Thanks again and have a prosperous summer season.
June 25, 2008
I'm a first time customer. I had a very pleasant experience yesterday, booking tickets on your site. It was very clear, swift and straight forward. A breath of fresh air after booking on many other sites!
However the real treat was when I needed some customer care regarding cancellation/changes. Your service rep. Daisy was very caring and patient in helping me deal it through. Thanks a lot.
Looking forward to booking many more tickets with you!
Sincerely,
June 24, 2008
Britany was so nice. We had a death in the family, so I am a bit shook up and needed to get my oldest son from San Diego California to Kansas for the funeral.
This involved numerous calls to get information I was not aware I needed. Britany even attempted to call my son for information.
She took all the information and provided a solution to all concerns. She also did a wonderful recap of the entire contact.
thank you so much
June 16, 2008
I would like to express my sincerest appreciation to one of your employee **for his help, kindness and patience.
On May 30th, I booked a trip online to Dominica, on May 31st, I received an email letting me know the reservation had been canceled. The email stated I should contact customer service, which I did. I take my hat off to the rep who handled my matter, he is one of the most patient and kindest customer service representatives I have ever dealt with.
It was a pleasure doing business with him, an excellent representation of your company.
Sincerely,
June 12, 2008
I want to take a moment to commend one of your employees, her name is Betsy. I had made a mistake with my reservations and was completely upset and didn't know what to do about the situation. She told me not to worry she would handle the situation for me. She made me feel completely at ease speaking to her. She handled my problem and at no time was she speaking to me in a condescending tone. She put me at ease and solved my problem.
Thank you for such great services. I will be recommending your company to my employer and all my friends. My travel group are making plans for next year and I will make sure that we use your company because of the services I received today.
May 10, 2008
Sincerely,
May 09, 2008
Yesterday was my first time ever calling airfare.CheapOair.com for air tickets to India from Boston, MA, USA. I was very impressed and happy for the service I received from your rep, Davy, for the specific reservation and dates I was looking for. He was very courtious and showed a lot of patience as I initially gave him the wrong dates for my itinerary and then later I corrected them. The only thing now remains is to secure the ile seats that we requested but can not be done until 90 days before the flight due to Airline's restrictions.
In all, I hope you continue to provide the same level of service and recruit more employees such as Davy. I will certainly book my future flights through you guys.
Thanks,
April 29, 2008
Just completed my travel to Australia & want to tell you how pleased I am with airfare.CheapOair.com. While looking for a ticket I just happened across your website & am very happy that I did. Will use you again when I travel & will recommend you to others.
Sincerely,
April 28, 2008
Thanks so much.
April 15, 2008
This week I called and Jim Fonovich was the agent that helped me. He worked through with me until the end, to work out a solution for getting new flights for us after ATA went bankrupt. He was very polite, helpful, and personable and did not make me feel as thought I was a problem. He was the type of agent that we customers always want to work with when it is an unpleasant situation for all
PS. I do believe airfare.CheapOair.com has won us over as long time customers in the future.
April 04, 2008
March 28, 2008
March 21, 2008
I, Christa, booked a flight from Seattle, WA to Jacksonville, FL. What I truely wanted was a flight to Jacksonville, NC. Rudy a customer service agent stayed on the phone with me for over an hour to help me fix my mistake.
Rudy took it upon himself to help me beyond my expectations. I am planning a last minute get away with my husband who is a Marine training at Cherry Point, NC and will be going on a tour of duty in Iraq for the next 7 to 8 months.
Being pregnant and having the chance to see my husband one more time before he left, I just could not resist the urge to pay the price to see him one more time before leaving to Iraq.
Rudy should be commended for his patience and his dilligence to satisfy this customer. I felt he went above and beyond his job title to make me very very happy. He upheld the high standards and traditions of customer service.
Thank you very much Rudy.
March 17, 2008
I was helped by telephone line, while being abroad in France, by one of your employees, Mr. Sheheard. I was glad he had another option to help me in my situation, since I am abroad and not at my billing address in San Francisco.
Thank you for the security measures. I was also helped by Ms. Sheena in my self made mistake in making seating reservations. It was a pleasure to do business with airfare.CheapOair.com. Please feel free to contact us via e-mail if any new questions come to mind.
Sincerely,
March 05, 2008
Thanks for the simple easy reservations at a great price.
February 22, 2008
When I called airfare.CheapOair.com, about a glitch in my itinerary, Jim went "beyond the pale" to solve my problem efficiently and professionally. Because of Jim Fonovich you can be sure I will use airfare.CheapOair.com again. I will also spread the word about your travel site. Thanks, Jim.
February 22, 2008
Although we spent a little more time than I would have liked on the phone, she was apologetic for the extensive time. Thank you airfare.CheapOair.com, representatives like Rose helped to make my experience pleasant and as less stressed as possible.
February 18, 2008
February 11, 2008
He was very helpful and polite. I felt as though he went out of his way to correct my problem. You should value him as a very good employee that works well with the public, which is rare these days
Sincerely,
February 11, 2008
I wanted to write to let you know how pleased I was with the service I received from Ashford. I called tonight at 9pm California time after receiving a message that the flights I booked on line could not be confirmed. Ashford walked me through the situation, cancelled that previous booking for me (because it could not be fulfilled), and looked up several alternate dates to make sure I was able to visit all of the destinations I had planned to see (a total of four destinations in one trip). His patience and calmness was greatly appreciated.
Thank you,
February 11, 2008
May u guys always stay in business
January 26, 2008
I have used airfare.CheapOair.com air previously and will continue to pass the good word regarding your excellent service.
Again I thank Martha for going beyond the call of duty.
January 26, 2008
January 23, 2008
January 22, 2008
I want to express my gratefulness to one of you Customer Assistance managers. His name is ERIC. I had an emergency come up within hours after my booking a flight, which I had to have it moved... He was clear and precise and did an excellent job in finding me a different flight later on at a affordable price. I could not have had anyone handle my urgency so well.... Thanks so much for having an Employee who understands situations.
January 1, 2008
I wanted to let you know how helpful James Fonovich was in making changes to our travel plans. We had a family emergency and James was very professional in his efforts to find us the best option for our circumstances.
James gave us his full attention and was very prompt in his communications with us.
January 07, 2008
I booked a flight two days ago on your website, and one of your employees Maurice noticed that it was not a particularly good connection and took it upon himself to phone me and work with me to get us to Newark in a better way. I have never had this experience with a discount airline company before, and I am very grateful.
There was some unfinished business with respect to seat assignments and other questions, and Jeff was a great help the next day in answering all those questions and finalizing the details.
Keep up the good customer service. It is worth it!
December 31, 2007
Leon not only helped me get the lowest prices, but he did it in a most professional and honoring manner. His ability to help your customers was obviously evident as he helped me make both a round trip and one way reservation. He clearly understood my needs and provided timely service, politely answering all my questions and providing all the information I needed. Please pass on my sincere thanks for a job exceedingly well done and GREATLY appreciated. Thanks to Leon again!
December 28, 2007
I wanted to send a quick note to let you know that 1 of your agents Jim Fonvich was incredibly helpful and courteous. I've called your company before needing help, but I never got this level of service before. Jim listened to me, helped me and never once had me on hold for more than 30 seconds. I just wanted to let someone at your company know that Jim makes me want to call airfare.CheapOair.com back for future travel.
Regards,
December 19, 2007
December 15, 2007
I would like to compliment Eric at the Las Vegas office for his kindness and time spent in helping me to book our family vacation. He was both knowledgeable and efficient in his work and really made a difference.
Thanks Eric for a job well done!!!!
December 14, 2007
December 13, 2007
December 13, 2007
December 12, 2007
This is to recognize the extraordinary help provided to us by your agent Percy. We had a situation when Air India and Delta Air Lines changed their flight schedules; we were scheduled to fly from Richmond to Delhi and back. Because of the change in schedules and cancellations by the air lines our connections were not possible. Percy put an extraordinary effort to make sure that we get the correct flight schedules and also do not get penalised for change of schedule as the change was involuntary on our part.
We thank Percy for his help which will make us to book tickets with you again in future.
December 10, 2007
I can't thank you enough for all you have done to help out with our flight! You are a wonderful person. Thanks for your unbelievable dedication to your job and customer satisfaction.
December 06, 2007
She is a true example a professional cs representative. She was very patient, courteous and worked in my best interest. She had gone an an extra mile working on my reservation and spent hours trying to find me a fare that I will be comfortable with. We do not encounter an excellent cs representative like her and when we do, they deserve to be recognized and commended. I cannot thank her enough and may she become a living example to her colleagues.
December 06, 2007
I worked for a company that has won awards for our Customer Service Department and knows what it means to have a great customer service department. I think your company has just exceeded ours.
Thank you (Jim) again for all your help. May you and your company have a blessed holiday season.
December 05, 2007
What I appreciate so much is that despite the fact that she worked so hard, I could not make out any impatience on her part - and even though I was not able to buy the ticket from her, she did not blame me at all - a very positive attitude for serving customers. I know that I will want to get my next bookings through her.
I am impressed at the trainings you provide your staff and the quality of service you offer to your customers.
Best wishes for the season.
December 04, 2007
Thank you airfare.CheapOair.com for making our 29th anniversary a success
November 26, 2007
I bought airline tickets to Cape Town, South Africa with only one day notice and got a incredible deal and your customer service team made that happen, Customer service agent "Trisha" and your credit card approval department.
Thank you!
November 26, 2007
Wish you the best because you deserve it.
November 20, 2007
November 20, 2007
In my opinion, Perry went above and beyond the call of duty in assisting me with my travel arrangements. By the time I got through to someone (which did not take very long), the ticket had already generated. It actually took a couple of hours to sort through everything, but not once did he appear impatient or frustrated (even though I most certainly was). I have used other services before and have not received the level of service with most of them as I did with Perry. Anyway, because of him, my family and I will have a most enjoyable holiday.
Thank you Perry, and Thank you airfare.CheapOair.com. I will most definitely use you again in the near future. Thank you.
November 16, 2007
November 14, 2007
November 13, 2007
I wanted you to know what a great job he did and that he represents your company very well.
November 09, 2007
November 09, 2007
November 07, 2007
On Saturday, November 3, 2007 I called your company because the night before I booked my mother's tickets incorrectly. I had the wrong departure date. I was a bit flustered and wasn't making much sense to what I needed to change regarding my tickets.
Alan was the representative that was helping me. This gentleman was so kind and patient with me. We cancelled my old booking and he spent over an hour searching new flights for me, to find me the best deal. He never once seemed frustrated or irritated with me (though I'm sure he was.I would have been!). His helpfulness and professionalism were superb. I haven't had that level of customer service in years.
Thank you for your outstanding employees, your wonderful website and overall commitment to your customers.
September 30, 2007
She was very patient and thoughtful in her efforts to take care of this flight reservation, and her professionalism is one of the highest caliber i've been fortunate enough to encounter. Great sign of outstanding costumer service.
Thank you so much, Satoria.
September 18, 20097
Thanks Again,
September 14, 2007
Thank you
September 03, 2007
August 20, 2007
August 08, 2007
July 22, 2007
Thanks airfare.CheapOair.com! You helped make our family vacation both memorable and affordable!
July 14, 2007
July 11, 2007
July 09, 2007
I was reluctant at first because last year when I booked with a similar consolidator TAM would not confirm the tickets because the consolidator booked at a fare code that TAM would not honor. I had to pay a rebooking fee and an additional $300.00 to obtain a valid conformation with TAM
This time with airfare.CheapOair.com I was very surprised and relieved when I called TAM and confirmed my booking and found that all was in order and confirmed.
The agents at airfare.CheapOair.com were helpful, pleasant and responsive to my e-mails inquiries regarding my reservations.
I will definitely use airfare.CheapOair.com again as they offer the best deals in coach and business class airfares.
Thank you airfare.CheapOair.com!
July 06, 2007
Adelina was my first contact and he did a superior job to cancel my plans to fly from Milan to Istanbul (booking number 412136). I realize that I now have $511.23 credit on Austrian Airlines and need to lock in my travel itinerary before the deadline of a year from when I bought the ticket on 5/28/07.
He then did the even more difficult task of trying to find if I could return earlier than Aug 22nd. This ticket booking number 372071 took considerable effort and diligence. In the end he was able to book me on the same United flight but leaving FLR Florence, Italy on July 26th.
I waited several days to receive confirmation from your consolidator. Then I called and worked with another agent Nickson who confirmed the changed date of my return trip from Florence and was able to take my third booking 424065 from Denver to Eugene and get me on a United flight 735 leaving Albuquerque on July 27th at 10:18 AM. I should arrive at PDX Portland airport at 4:49 PM. I received confirmation by email and am not set to begin my adventures.
I am glad that I am mending my bones, that I did not require immediate surgery, that airfare.CheapOair.com would allow me to make changes and that your staff conduct themselves with courtesy, efficiency and compassion.
I would appreciate if you would send this email to Adelina and Nickson so that they will know that I commend them.
July 01, 2007
June 18, 2007
I am also looking for a flights request for my wife as well. If you can let me know what the options are, I appreciate it
June 11, 2007
Most travel agencies and websites were advertising fares at least $300 more expensive and had up to 3 different stops! I was about to cancel my whole trip when your site saved me! Since then I have referred this site to all of my family and I have bought multiple plane tickets. I wish I would've known about this site years ago.
May 18, 2007
We have a group Mission Trip going to Honduras in July and we just were having no luck trying to get tickets ourselves. Once we contacted Jennie she put our minds at ease and took charge and she eventually was able to get us a great fare. We have also been very pleased with her promptness as getting back to us when we have had questions or concerns.
Each time she has been able to answer our questions fully and calm our concerns. Because of Jennie's service we will continue to do business with airfare.CheapOair.com and always ask for her personally!!!
May 17, 2007
On Thurs/10May, Marcus provided excellent assistance in changing my reservation from Norfolk to Salt Lake City and return.
Then I considering my wife's health and the selection I had made on my own, I called on Fri/11May for understanding and assistance from Marcus. Again, more than I could anticipate. He was able to get my reservation transfered to AA which provided shorter flight times and a much better arrival time in Salt Lake City.
Very much appreciated. Will use your service whenever we travel.
May 17, 2007
May 16, 2007
May 11, 2007
On Thur/10May, I called and worked with Alton to change an e-mail reservation from Norfolk to Salt Lake City and return. He was able to assist without difficulty and very timely.
On Fri/11May, because of my wife's health, I asked for assistance in moving from a 5hr flight to a different airline which provide shorter legs and a much earlier arrival time. I was assisted by Marcus who went to special requests to understand my circumstances and assist me.
Thanks to both Alton and Marcus.
Will use your services again.
May 05, 2007
May 05, 2007
Thank you to Kedreck and to airfare.CheapOair.com for the wonderful customer service.
April 30, 2007
April 17, 2007
April 15, 2007
Also thanks to alexia who got me the rock bottom price i did not find locally or elsewhere on the web.
RAYNE called in from the credit card department and explained me the whole procedure. Yet another thanks to an unknown agent who called to confirm the status of my etickets. Thank you ALEXIA, RAYNE and thank you to all who worked round the clock.
April 13, 2007
April 05, 2007
April 05, 2007
April 05, 2007
April 05, 2007
April 05, 2007
April 04, 2007
April 02, 2007
April 02, 2007
april 02, 2007
March 31, 2007
Thank you so much for your wonderful sight and help. My daughter recently booked an unnecessary flight, and Shannon was gracious enough to help me correct it. She is a wonderful agent and person! I cannot thank you enough for understanding, and will undoubtedly use you for all my future flight needs. In addition, I will recommend you to all my family and friends, as your service was excellent! Thank you again, and god bless.
March 16, 2007
March 15, 2007
Thanks to your employee Kiran Bhatia I will most definitely be booking with airfare.CheapOair.com when planning my next vacation. She was very kind, professional and eased my stress, she was very quick about getting back to me on my questions whether it be through email or on the phone. Kiran is an outstanding employee and it was such a relief having her help me while planning my vacation! Thank you!
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March 12, 2007
March 03, 2007
March 03, 2007
My name is Marie Nadine Pierre and I am writing regarding one of your customer service representatives, Philip. Philip called us after I wrote an email to airfare.CheapOair.com online asking for some help in making some changes to my ticket. I needed to re-schedule my flight because of some family emergency. When Philip called we had already talked to a couple of other representatives who had not been very optimistic or helpful. Once he began talking he seemed committed to helping us get our situation resolved. And he gave it a 100% until our situation was resolved and we're happy to be on our way soon.
I felt that Philip was available to us the entire time. This process took over 72 hours to complete. During that time, we exchanged emails with Philip and he managed to respond to each inquiry. He also called several times. I was very happy to find airfare.CheapOair.com on the internet during my search for affordable flights to Europe. Other booking agencies could not offer the low fares nor the convenience of flying without stopovers. In fact, airfare.CheapOair.com not only offered cheap flights but one can book it online which is not available from all agencies. With its convenient booking online, the affordable straight non-stopover flights offered as well as the excellent and prompt customer service offered I give airfare.CheapOair.com a 100+ for service. I will use this booking agency again for other travel and I will certainly recommend it to friends and family who will be travelling as well.
Thank you so much airfare.CheapOair.com and a big huge thank you to Philip for going the distance to help our family with our desire to travel abroad.
March 02, 2007
My only advice concerns the notice of shipment for paper tickets. My paper tickets were shipped by FedEx; however, the email notice sent from FedEx to me advising of the tracking number was marked as spam by my email provider and sent to my bulk in-box. I kept looking for the email notice and I finally found it in the bulk in-box.
I highly recommend airfare.CheapOair.com
February 13, 2007
January 22, 2007
Thank you for your prompt responses and for everything you have done to help me in a very difficult situation. I promise to give an outstanding rating to your company on your website within the next few days. Please pass on my appreciation and gratitude to those who have helped you resolve this matter.
Very respectfully,
January 21, 2007
January 18, 2007
January 15, 2007
January 09, 2007
January 09, 2007
January 02, 2007
Thank you!! I'll definitely use your site first next time!
December 30, 2006
Please extend our appreciation to Philip. Happy New Year and wishing you more success!
December 29, 2006
Decemeber 28, 2006
December 26, 2006
December 22, 2006
Your action to return my calls twice and report that you were waiving any re-booking fees really makes me believe in good business and human kindness again. You have a customer for life and I will recommend you to everyone I know.
HAPPY HOLIDAYS!!! Thank You so much.
December 18, 2006
Question. Can we get on your E-mail list, for last minute air fare tickets? we are retired and trvel a lot. Also I should be good to go with you’re my american express account. You now have all the paper work req. ? I will be looking for air fares to greece this july thru aug. Thank you.
December 13, 2006
He was very professional and friendly through the whole process.
Many thanks
December 08, 2006
The tickets arrived safely and on time. I appreciate your help and care. I wanted to send this as soon as they got here, but other matters delayed me.
December 07, 2006
December 05, 2006
December 04, 2006
December 01, 2006
Much thanks again and hope we can use airfare.CheapOair.com again in the future.
November 29, 2006
November 20, 2006
November 09, 2006
November 07, 2006
October 29, 2006
You have all of that and then some! I recommend your site to all of my contacts!
October 27, 2006
October 25, 2006
October 23, 2006
WOW!!!
What a Service!
October 18, 2006
October 18, 2006
I was very impressed with the speed and personal attention which you gave this matter. You have earned my trust and be assured I will indeed recommend and use your service in the future.
October 04, 2006
I must say the service I received from you customer service rep named Gina was exceptional. I was having a problem with my credit card company approving the booking online. Gina went above and beyond to assist me. I was able to book my flights to Florida at almost half the cost of other quotes. I will refer airfare.CheapOair.com to all my friends and family.
October 03, 2006
The flight went perfectly and I'm looking now to see about booking him a round trip at Christmas!
September 22, 2006
July 01, 2006
June 21, 2006
June 18, 2006
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