Consumer Reviews About airfare.cheapoair.com CheapOair Customer Feedback and Survey
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  • By Virginia
    January 30, 2013

    Edward was professional & respectful. I booked flights online but with incorrect name & when read the terms & conditions that it’s non refundable & non transferable, I got upset & called CheapOair with less hope of getting any help. When I spoke with Edward & he was able to rectify the error without any extra cost. I felt relaxed for doing business with a reliable company.

  • By John
    January 29, 2013

    To whom it may concern, I wanted to send a quick note to let you know that one of your agent Alex was incredibly helpful and courteous. Alex listened to me, helped me and never once had me on hold for more than 30 seconds. I just wanted to let someone at your company know that Alex makes me want to call CheapOair back for future travel. I am 65 year old Russian businessman and as per my 35 year experience I have never talked to someone before like Alex. He is different; his knowledge is awesome about travel. CheapOair is lucky to have him.

  • By Ruby
    January 29, 2013

    I have never use CheapOair before and was desperately looking for best deal with proper connectivity and was unable to find any. But when I spoke to Madison, she was more than helpful. I was asking lots of questions and she never got tired of and listened patiently. She gave the flight which I was looking for with good price. I will always book with CheapOair.

  • By Mimi
    January 29, 2013

    Herman was very helpful today when I accidentally booked a ticket at the wrong time of day. He helped me sort it out well. Thanks, CheapOair!

  • By Mechelle
    January 29, 2013

    I booked a flight this morning, which due to unforeseen circumstances, had to be rescheduled. I was panicked and stressed, but decided to calm down and peruse the website for help. Turns out I had come to the right place. A live chat popped up and within just a few seconds, I was chatting with Anson. He was a great help keeping just seconds between messages. The transaction was easy, and Anson was polite and patient. CheapOair staff was helpful, reliable and easy to deal with. I will highly recommend CheapOair to my friends and colleagues, and will certainly be booking with you again. Thanks very much for the awesome service!

  • By Surendra
    January 29, 2013

    I booked my ticket through this website and was very happy about that finally I can trust somebody. Next morning I got the confirmation email for only my ticket but I had some confusion. Then I called CheapOair and got amazing response and service by Kamila, I can not believe such a great person solve my all the question and gave me a very satisfactory response. She is amazing and knows how to talk to customer and how to get back customers trust. Thank you, Kamila, for all of the service.

  • By Willard
    January 28, 2013

    Hi Scott, the work you have done for me on name correction, I really appreciate it and I am thankful to you.

  • By Lindsey
    January 28, 2013

    I want to thank you for the great service Melody provided in helping me today. Even though I had to cancel a flight, the help made it easier and not so painful. Thank you and I will recommend others to use CheapOair.

  • By Brenda
    January 28, 2013

    Everything went good, I spoke to agent Clayton who listened to my requirements and act accordingly. I will be booking with you for my future travel.

  • By Rob
    January 27, 2013

    Sanjeev, thank you for your excellent service with amending my flight details. You were very helpful and greatly assisted me with the change. I really appreciate your efforts and would recommend CheapOair to my friends and would use them again based on your service today.

  • By Jeff
    January 27, 2013

    I received excellent service from Claire. She was professional, kind, patient and respectful in dealing with me and I want to thank her and you for her excellent service. I would be happy to recommend your company to the hospital where I work with about 120 nurses and many other professionals. Thanks again to Claire for the amazing service and patience in dealing with the particular challenges I had in booking my flight! I look forward to using this service in the future.

  • By Francis
    January 27, 2013

    Hi, I recently needed help booking my flight, and I was very happy with the service that your associate provided. It took over 1 hour to find the right flight and he was very patient and courteous. His name is Harlan, if i am not mistaken, once again, Thank You.

  • By Malcolm
    January 27, 2013

    Thanks for the efficient and effective processing of my flight plan alteration. I was initially tentative about using this online service, but I found the process well streamlined and the operator patient and efficient. I will use the service again in the future and recommend it to my friends and business associates.

  • By Sharon
    January 26, 2013

    Sheryl helped me so much and everything was cleared up. I will be using you guys again.

  • By Ashley
    January 26, 2013

    Clifford was a gem. He diligently handled my billing inquiry and was very easy to understand. I will use CheapOair again & again.

  • By James
    January 26, 2013

    Thank you very much for your help. You truly made this a pleasant experience for me and I will be undoubtedly using this service again in the future. I appreciate your help in finding me the best flights to meet my needs and at the best price possible. I will be sure to spread the word about the services that company can provide. Thank you again!

  • By Alfred
    January 25, 2013

    Ahmad was a great help to me, he was truly amazing and did a fabulous job by booking the flight as per my requirement. I am a repeat customer and will continue using you for future bookings.

  • By Rick
    January 24, 2013

    This is my second trip to Thailand from Vancouver, BC. I am very impressed by your prices, your flight times, your service and your attendants. I took my 73 year old mother on this trip with me and she was also very impressed. When I return to Thailand again, your services will be the only one I choose.

  • By Dusan
    January 24, 2013

    Benjamin was extremely patient, helpful and pleasant. I appreciate his help a lot and I will definitely contact him again, he did a good job.

  • By Linda
    January 24, 2013

    Mayra is amazing as she helped me in booking a reservation for 8 passengers and in business class. She informed me about everything and I want to thank the management for it. I will recommend you to everyone.

  • By Casey
    January 23, 2013

    I got confused after checking trip summary page of my booking! I only saw the date of departure, which differed from the day of arrival, and bought the wrong tickets. I immediately called for help and got it! Thank you so much for being understanding and hiring such good employees. I wish I could remember both of their names. I was anxious but they did a good job. Thanks, I will recommend your service to my friends, and use you as my first choice of travel agents in the future.

  • By Jean
    January 23, 2013

    Emanuel was absolutely wonderful and was very patient, polite and very efficient. I had a complicated case and was very impressed with how Emanuel helped me. I also really appreciate the email I received from Emanuel thanking me for booking with you and thought it was very nice. This was the first time I booked with your company and was very impressed with the customer service, fares and the whole process and will gladly spread the good word.

  • By John
    January 23, 2013

    I spoke to Earon and he was asking me why I like CheapOair. I told him that I love it because I can so easily book a flight with two stops before heading back to my original starting point. I travel quite a lot and always end up finding out that you have the best rates. Pretty soon, I stopped even looking at other sites!

  • By Joel
    January 22, 2013

    I would just like to say I was confused about an email I received and I chatted online with Sheryl. She was extremely helpful and polite and sorted out all my questions. Please pass on my thanks to her. I recommend her highly

  • By Melanie
    January 22, 2013

    I appreciate the immediate call when the flight we had selected was sold out, and the excellent customer service was provided. I believe the customer service representative’s name was Vincent but I am not certain about that. We will happily use CheapOair again in the future.

  • By Robert
    January 22, 2013

    Your website is perfect for me. Easy to use, always the best prices, fast and friendly service when I do need to call. I don't use social media sites so this is the only way to commend your services

  • By Hellen
    January 21, 2013

    I am very happy with Darryl's service. I always book my tickets from you and will continue making booking with because of customer service agents like Darryl.

  • By William
    January 21, 2013

    To whom this may concern, I would like to inform CheapOair that Lamont went above and beyond on customer service. I was on the phone with another agent when we were disconnected. I called back and got Lamont. He took his time with me and explained what happened and he got solution to the problem and got me what I needed. This is why I am a long term customer with CheapOair, because of your employees who do their jobs with pride!!! Thank you once again

  • By Kirstin
    January 21, 2013

    The website was incredibly easy to use. Hands down one of the fastest experiences in booking my flight. Your service of getting the ticket I needed without problems was A+! I had no issues with my reservation and no one could beat the price! I will definitely book again.

  • By Cody
    January 21, 2013

    I recently booked two flights on CheapOair. Myself and three friends are traveling to India together in May and wanted to book flights together. Two of them were able to book flights and then they were sold out. Remus assisted us with purchasing two more flights on the same route so we can all travel together. He did a great job getting us squared away with the flights!

  • By Sheina
    January 21, 2013

    Your customer service is professional, quick and polite. Thank you!

  • By Maxime
    January 21, 2013

    I just want to thank Anson. Anson helped me very well to change my flight! Efficient, clear and polite.

  • By Jeanne
    January 20, 2013

    Matteo was very patient and helped me making changes very efficiently.

  • By Natalie
    January 19, 2013

    I was very impressed by Alice, the way she handle the call and made a booking. Alice was one of the professional who rarely found these days.

  • By Rita
    January 19, 2013

    Clinton was very professional and help me to book the seats.

  • By Raymond
    January 19, 2013

    I wanted to reschedule my flight and was fortunate enough to get connected to Jaisiah. It is not always that you get in touch with a good person when you call customer service department of any organization. Jaisiah was kind, respectful, very patient and a great worker. I had dealt with representatives in the past and Jaisiah is exceptional and his name should definitely be noted down. Jaisiah was unbelievably great and needs recognition. He worked with me very calmly and was very cool. He is an asset to your company and I would definitely book with you in future and especially with him.

  • By Greenburg
    January 19, 2013

    Scott was professional & respectful. Scott was very quick & efficient too.

  • By Angie
    January 19, 2013

    I called CheapOair this evening to cancel my flight from Seattle to Orlando. I spoke to Aidan who was willing to assist me in pricing out other round trip air fares. He was knowledgeable, friendly, and patient. I was grateful for the excellent service and I wanted to ensure that CheapOair would get my feedback on a great customer experience. Thank you Aidan!

  • By Mwamba
    January 18, 2013

    Hello Nigel, I just wanted to take some time to say I got helped out really well by a lady called Kamila. The phone got cut and she called me right back and she was very active in finding a solution to my issue and she explained everything very well and was just excellent! Please convey my thanks to her for delivering such superb customer service that is so rare these days you know! And for sure because of this, whenever I travel this is the only site I am looking at from now on!

  • By Jean
    January 18, 2013

    I want to praise and compliment Marlin this evening for assisting me with my airline changes. He was exceptionally pleasant and assisted me in a professional, kind and efficient manner. Thank you so much!

  • By Peter
    January 18, 2013

    Akiko was fantastic and is a great asset to your company. Akiko was kind, courteous and very patient and made the whole process very easy for me.

  • By Ivanova
    January 18, 2013

    I wanted to commend Moiz on his excellent customer service skills. I was very happy with the customer service provided by him. Moiz was patient and kind.

  • By Dorothy
    January 17, 2013

    Cali was very helpful and understanding. I was very upset as I booked incorrect date online. The flight was changed by Cali. I will continue using CheapOair for future travel.

  • By Nariah
    January 17, 2013

    Craig was very helpful and he was able to understand the problem and resolved it very patiently. He was very knowledgeable.

  • By Rio
    January 17, 2013

    Clinton, thank you very much for canceling our flight and crediting back money to my credit card. You have provided us with excellent service and we appreciate it! Because of your outstanding service I will most certainly use CheapOair again! THANK YOU!

  • By Crawford
    January 17, 2013

    Akiko was very pleasant, patient, knowledgeable and very helpful. I have never flown internationally before so had lots of questions and concerns and I was very happy and pleased with how Akiko was able to help and answer all my queries and concerns.

  • By Reverend
    January 16, 2013

    Dear Lia, thank you for your prompt response to my inquiry. You helped me to understand the charges, which are accurate. I appreciate your courtesy and your efficiency.

  • By Benzion
    January 16, 2013

    Dear Jose, I wanted to take this opportunity to thank you and express my gratitude for the way you assisted me with the changes to my ticket to Palm Springs. I really appreciated the professional manner you demonstrated in dealing with my error with the ticketing information. Also, for your persistence in waiting to contact the airline in what was apparently a very busy time for them. Because of your efforts, I was able to correct my error and change my ticket with a minimum of cost and inconvenience. CheapOair should be proud of you for your knowledge, abilities and politeness in dealing with my problem. I will certainly continue to use CheapOair for my future travel arrangements, and I will recommend your company to my friends.

  • By David
    January 16, 2013

    To whom it may concern, I am writing this to thank you for a great experience with you Live Chat help section. I booked a flight through your website and as I was going to book a rental car realized the booking dates were all wrong. It was late at night and I must have been half asleep when I did it. I was highly upset knowing that it can be a hassle to cancel a booking and that is often accompanied with high fees. I went on to your Live Chat and talked to Javier. He was very helpful and waited for a while on hold with the airline agent to get me my full refund. It was very pleasant to chat with him and my hat goes off to his customer service.

  • By James
    January 15, 2013

    Marc has given me excellent service towards my booking. Marc carries amazing skills & holds very good patience. Marc is a true asset to this company.

  • By John
    January 15, 2013

    I want compliment Marc for his kindness and patience. He is very good customer service representative.

  • By Ebejer
    January 15, 2013

    Birva was very helpful, kind and professional. I was extremely happy and satisfied with the customer service I received and the courteous manner I was handled with and will be sure to come back to you for my future travel needs.

  • By Paul
    January 14, 2013

    I just got off chat with Melody, and I want to say that she is super. She took wonderful care of me.

  • By Reyes
    January 14, 2013

    Melody was an amazing help today! I appreciate your services. Thanks!

  • By Asif
    January 14, 2013

    Thanks Anson for patiently helping in changing the return dates for my booking. I appreciate your help.

  • By Jane
    January 13, 2013

    I am very much impressed by Shonte's customer service, knowledge and patience and felt the need to let everyone know about it. I will work with your services in the future. Thanks Shonte for your excellent customer service.

  • By Burcicu
    January 10, 2013

    I want to commend Vidhi for the wonderful work she had done and the excellent service provided by her. Vidhi was very patient, polite and helpful to me and she found the best option.

  • By Karen
    January 10, 2013

    Clinton, thank you very much for helping me locate my reservation yesterday. You were pleasant and very helpful and resolved my issue with relative ease.

  • By Estrella
    January 10, 2013

    Estrella was very helpful and patient, due to which I will keep using you.

  • By Jackieb
    January 10, 2013

    Micheal was so patient and helpful and resolved the issue. I am so happy with CheapOair now and will keep using you for my future travel.

  • By David
    January 10, 2013

    I ran into some problems with my booking today but I was fortunate to have Lena on the online chat to assist. She was helpful, courteous and I couldn’t wish for a better person to assist me. She is a credit to your organization.

  • By Solan
    January 10, 2013

    Julio went an extra mile to help me and also made sure that transaction was completed successfully. Julio was one of the best representatives I have ever come across with. I will continue doing business with us.

  • By Norb
    January 09, 2013

    Hello Jean, just a note to let you know that I very much appreciate your assistance with booking flight reservations this morning. I was very impressed with your courteous and professional manner. THANK YOU!

  • By Carlos
    January 09, 2013

    Scott was helpful, professional & respectful. I will keep using CheapOair due to Scott.

  • By Charles
    January 09, 2013

    Alina was very helpful and speedy, she charged the card very quickly and got the reservation confirmed for me.

  • By Giovanni
    January 09, 2013

    Maynard was very patient and helped me in canceling the booking, send me the confirmation number and I would like to appreciate all his hard work.

  • By Carlos
    January 09, 2013

    The service provided by CheapOair was very good. I was able to purchase a round trip to Manila via Beijing and I called up to ask if they could extend my stopover stay in Beijing. They were polite on the phone and willingly assisted me. Yvonne called me up and asked me to fill in the questionnaire.

  • By Sue
    January 08, 2013

    To whom it may concern, we sincerely appreciate having the pleasure of working with Perry. He went above and beyond our expectations in helping us when airline created a conflict between two segments of our flight. He helped us negotiate new flight timings so we could make our vacation work. His efforts are truly appreciated.

  • By Dan
    January 08, 2013

    To whom it may concern, we sincerely appreciate having the pleasure of working with Perry. He went above and beyond our expectations in helping us when airline created a conflict between two segments of our flight. He helped us negotiate new flight timings so we could make our vacation work. His efforts are truly appreciated.

  • By Lisa
    January 08, 2013

    Dear all: I have to say CheapOair is a really good company for me. I am using it since when I was in USA, until now I'm in Taiwan. I was not really thought something special with CheapOair, until this month. I bought two tickets from Taiwan to Seoul Incheon. It was for me and my grandma at Chinese New year. It's happened almost one month ago. The problem at beginning was airline made the price only for special conditions, but my grandma who last name Lin wasn't on, either we pay more money, or we have to change the airline. At that time agent name Reggie helped me, I really want thank him. After all this problem happened, I liked to cancel my grandma's ticket because the weather in Seoul is too cold. It's big work for me, but one thing important is CheapOair's agents, who always stood with me and gave me help, even my English is not well. CheapOair have really good group of service agents. I really recommend CheapOair service group. I'm so sorry I can't remember all the names, the only two is Reggie, and the other one from online chat service, Anson.

  • By Francisco
    January 07, 2013

    Elliott was extremely helpful. He was very polite, skillful and knowledgeable and helped me very efficiently. You must promote such representatives.

  • By Malalai
    January 07, 2013

    Ignacio was very professional and helpful and confirm the changes for me.

  • By Nick
    January 07, 2013

    Valentino, I thank you for the assistance you have offered me on what appeared to be a dismal situation. As you know I had to fly out on Fri, Sat, or Sun and I had booked just 24 hours sooner I would have spent so much on the airfares but because of your expertise you found the combination leaving on Sunday which was acceptable within my budget.

  • By Emmitt
    January 07, 2013

    Hi Jackie, after our conversation, I called my sisters to give the flight info. Finding out they have personal emergencies and could not make the planned trip at this time. I feel bad because you went through a lot of trouble to set up this family trip. I thank you greatly for your efforts and CheapOair is very lucky to have an employee like you. You provided services above and beyond in coordinating international flights for my daughter and sisters. You were able to coordinate flights from two different debark/embark points; flying together on same flight overseas and returning in to different airports. You managed to do this within the time period I requested. I appreciate your efforts.

  • By Stacy
    January 06, 2013

    Elliott was very helpful. He helped me resolving schedule change case where every airline was giving a run around and Elliott was the one who stood up and I appreciates his efforts.

  • By John
    January 06, 2013

    Cash helped me getting the tickets exchanged, it was a problematic case but he took his time and made sure that I will get a solution at this very time. I want to praise Cash a lot for his efforts.

  • By Monica
    January 06, 2013

    I had trouble earlier booking my flight online. I was able to connect with Remus on chat. From start to finish he made it very easy for me. Remus found me a reasonable fare for a flight with airline.

  • By Kimberly
    January 05, 2013

    Wendell was patient and helpful as he assisted in changing my flights and confirmed another one along with a car reservation.

  • By Patricia
    January 05, 2013

    Elliott was very patient and he was able to understand the problem and waived off cancellation fee.

  • By Jane
    January 05, 2013

    Scott was patient, helpful and knowledgeable. I had wonderful experience.

  • By Rachel
    January 04, 2013

    I would just like to commend one of your customer service advisers, Craig. A leg of my son's flight home had disappeared off his itinerary, and Craig very kindly sorted it out for us. He was kind, patient and infinitely polite, even though I was on the verge of hysteria and he managed to get my son back onto the flight in a relatively short space of time. I am so grateful to him. He deserves a medal! Thank you so much!

  • By Rahwa
    January 04, 2013

    Scott's service was excellent and was very helpful. He did very well and helped me with whatever I wanted.

  • By Paula
    January 04, 2013

    Olivia was amazingly great. She helped me in changing my itinerary. She is great and CheapOair should not let her go.

  • By Jessica
    January 04, 2013

    Clifton is a very good agent and he gave me the best customer service in making a change in my itinerary. I thought that there would be extra charges for making the change I wanted but Clifton made the changes without any additional charge and he made my day.

  • By Rafael
    January 04, 2013

    Andrey gave me the best service and was very polite, patient, understanding and helpful and was not in a hurry to disconnect the call and gave me the best possible option. I will keep using CheapOair for all my future travel because of the customer service provided by Andrey.

  • By Joyce
    January 01, 2013

    After frustrating hours trying to get help at internet sites for airlines, I was very upset when I finally call your travel services on the phone. I received wonderful polite and efficient service from your telephone employee, Karlee, who solved my problem and made me feel good about doing business with CheapOair. Service like that is hard to find. I hope she is rewarded

  • By Nicole
    February28, 2013

    My father pushed the wrong button and made the booking for different flights by mistake and the agent Matteo helped me getting it corrected. He was very professional and patient and I liked the service provided.

  • By Leandrea
    February 28, 2013

    Matteo was very polite, very professional over the call. He is well trained. He helped me in making a new booking.

  • By George
    February28, 2013

    Sam was very understanding and understands the needs of the customer. I want to give him 10 on 10.

  • By Deborah
    February 28, 2013

    London helped me find the cheapest deal. Your company has some good deals for flights and cars. I appreciate the service provided by London.

  • By Amalia
    February28, 2013

    I want to thank to Randal for correcting my mistake. I wanted to make a round-trip reservation but made one-way trip. I was so impressed by Randall’s professionalism and want continue with CheapOair in future.

  • By Vicki
    February 28, 2013

    I was really surprised with the customer service provided by Karlee and want thank him and CheapOair.

  • By Ruth
    February28, 2013

    My daughter missed her flight as she thought it was supposed to leave next day but Cash was very helpful and called up the airlines and found the best deal. He was very professional.

  • By Sherri
    February 28, 2013

    Thank you so much for your excellent service. I was frantic when I saw a mistake had made and you cleared up the problem in a very courteous and efficient manner.

  • By Jane
    February28, 2013

    Charlotte was helpful, efficient, courteous and answered all my queries and concerns successfully. She helped me on a related booking in rescheduling the travel plans with the least minimum cost.

  • By Douglas
    February 28, 2013

    Dear Alana, thank you very much for your swift attention to the matter of my friend's mistaken double booking. You dealt with it calmly, politely and with extreme speed and skill. I am happy to vouch for your excellent service to your supervisor.

  • By Jen
    February28, 2013

    I just want to take a moment and thank your customer service agent, Willie. Although I was stressed out and probably a little short with him, he was very helpful, kind and considerate. He was very patient and bent over backwards to help me make the necessary changes for my sons trip home. I appreciate the great customer service and will definitely be calling you guys again in the future.

  • By Anita
    February 28, 2013

    I want to thank you for helping me today. It was a pleasure doing business with you. This was the first time that I had ever booked a ticket online before. My husband always did it and he passed away and I have been left to fend for myself. When I booked it I then discovered that I had got the time wrong and you were very kind to understand and redo it for me. I could not have asked for any better help here for a 71-year-old lady. You made my day and made me believe that people are willing to help.

  • By Umar
    February28, 2013

    Dear Maci, thank you for your assistance and prompt follow up. It was very professional. I will get in touch with you once we finalize our travel plans.

  • By Lee
    February 28, 2013

    Thank you Alana, for all your help this morning. You are very professional and I will use your company again in the future.

  • By Chou
    February28, 2013

    Our family truly appreciates your assistance and care at this time. Personally we would like to thank Alana for her assistance in canceling our flights due to the lost off a family member. She handled the situation with care and was very prompt with all services related to the situation. We look forward to booking flights and all other travel services with you again.

  • By Carol
    February 28, 2013

    Hi Alana, thank you very much for your courteous and professional assistance with the canceling of my daughter's reservation. You were very pleasant to deal with, which was very much appreciated.

  • By Vonny
    February28, 2013

    Thank you for helping me with EXCELLENT customer service!!! You answered all my questions and talked with well manner! You are the best!!Thanks again for your help!!

  • By Dessy
    February 28, 2013

    Hi Willie, Thank you for everything! Your service was outstanding! You made my flight booking easy and enjoyable. It was my first experience to do business with CheapOair and it has been a pleasure.

  • By Robert
    February28, 2013

    I was trying to change my flight as my father was unwell and wanted the help of someone in this difficult situation. Tomas took his time to understand my needs. He was patient, kind and understood the situation and helped me out and provided me with a flight with better timings. He did his job gracefully. He helped me like a family member.

  • By Laurie
    February 27, 2013

    Estefan was very courteous and helpful. I wanted to make changes and Estefan helped me out very patiently and professionally.

  • By Marianne
    February27, 2013

    Matteo was very patient and he was very nice. I am happy to get assistance from Matteo.

  • By Kevin
    February 27, 2013

    Jamir did an excellent job with my booking. He patiently handled my reservation in difficult time & helped me resolving it. He is perfect customer service representative. I praise CheapOair for having wonderful agents like him.

  • By Brenda
    February27, 2013

    Once again your company has raised the bar on customer service; I have used your company exclusively for about five years now and for good reason! I was disappointed when I checked my email this morning to learn my (plans) had been canceled and the new connecting flight had a layover. I called to renegotiate because the layover was kind of a deal breaker for me on this trip & spoke to Kathryn. She was wonderful and took the time to call the airline and facilitate the changes for me, she was very quick, professional and lovely in general, she made me feel valued as your customer and I am pleased to do loyal business with an outfit that goes the extra mile! I have and will continue to recommend your company to friends and family!

  • By James
    February 27, 2013

    Thank you for helping me with my issues. You were so kind and helpful, I was so reassured with your very commendable efforts.

  • By John
    February27, 2013

    Curtis was exceptionally helpful and I liked the way Curtis handled the call. He helped me in searching the flights as per my preference and helped me to the best of his knowledge.

  • By Harold
    February 27, 2013

    I had wonderful flights and a great time on my vacation. I will use CheapOair again!!

  • By Katheryn
    February27, 2013

    I would thank you from the bottom of my heart!!! You tried to understand what my concern was and canceled my car reservation without charging me anything. I actually made a blunder in making that reservation; your help is deeply appreciated.

  • By Fawn
    February 27, 2013

    Yvonne was quick and to the point during the review of the cash back process from Cheapoair. Thank you.

  • By Pierre
    February27, 2013

    I made a mistake with my flight date and used your chat service to get help making a change. I talked to Jerry. He was extremely helpful and patient with me and assisted me in changing my flight dates. I think you have a great employee in Jerry who has made me a huge fan of Cheapoair. Thank You.

  • By Linda
    February 26, 2013

    Estefan was very helpful and nice. I want to book the flights for 8th Mar but somehow got booked for March 6th. I called & spoke with Estefan & explained what had happened, agent was very patient, professional & explained me alternate date options on your website & helped me to get what I wanted without any extra charge. I am really impressed with the services.

  • By Anthony
    February26, 2013

    I made a wrong booking and called you to rectify, Davon came to my rescue. He made the changes for me and was very helpful. Everything happened with ease and very quickly.

  • By Patrick
    February 26, 2013

    Aisha was very courteous, polite and helpful. I will continue using Cheapoair for future travel.

  • By Deanne
    February26, 2013

    I made an error while booking the reservation but Ignacio helped me cancel the reservation without any charges.

  • By Peter
    February 26, 2013

    Jarret was very helpful and assisted me in making the change. I made a mistake with the reservation and Jarret helped in resolving it. He was very patient.

  • By Thoams
    February26, 2013

    Estefan was fantastic and it was wonderful speaking with him and dealing with CheapOair.

  • By Mary
    February 26, 2013

    Your company has very good people. Dwight is one of them and he is very professional, very patient and well trained. I appreciate the service provided to me.

  • By Brad
    February26, 2013

    Thank you Boston, you have been most kind! You have been EXCELLENT in terms of your service!

  • By Felicia
    February 26, 2013

    Dear Donnie, thank you so much for all your help in canceling our reservation within the 24-hour period without incurring any charges on our credit card. You went above and beyond to waive the taxes, insurance and get a full refund on the air tickets so there would be a zero charge on our credit card. I appreciate all your efforts. You have made my first experience with CheapOair a pleasant one and I will definitely share this with others. Thank you again for your help!

  • By Delphine
    February26, 2013

    Dear Darrin, I really appreciate you taking the time this afternoon in helping me with my travel plans. Your exceptional customer service, patience, understanding and your help were superior and very professional. I wish we have more people in this world who care for others. It does make a huge difference in living a peaceful life. This experience also shows that you are dedicated and that you also enjoy what you do, which is taking excellent care of your customers and getting them the best deals for their travel plans. A big thank you to you.

  • By Rabhan
    February 26, 2013

    I have booked with you several times but this time Akiko was absolutely the most professional, polite, knowledgeable and efficient. I am very happy with Akiko and the wonderful job she did and want to make sure that she is recognized for her terrific work.

  • By Kelly
    February25, 2013

    Thank you for providing your service. I had a wonderful time talking with your customer service representative, Thomas.

  • By Saunders
    February 25, 2013

    Vidhi was absolutely fantastic. I am very pleased with the service provided by her. She was very professional and knowledgeable.

  • By Jeffry
    February24, 2013

    Clifford was wonderful. He is very good in understanding customer’s requirements and helped me thoroughly. I appreciate the service provided by Clifford.

  • By Jamar
    February 24, 2013

    Matteo was great. He provided such a wonderful service which I never witnessed before. I was on phone with Matteo and on a conference with the airlines for around 3 hours and made sure that customer will get my e-ticket re-issued and got succeeded finally. I appreciate the service a lot and want that his service should be recognized.

  • By Harrison
    February24, 2013

    I was looking for specific flight with some preferences and Hans find best flight with best deal for me. Hans was very patient, professional and knowledgeable and because of Hans I will use your services in future again.

  • By Arash
    February 24, 2013

    Jaisiah, I would like to thank you for your time, patience and professionalism in answering all my questions and trying to make changes on my tickets based on my request. I never had another experience with anyone that I have been attended to with full cooperation and courtesy. I will certainly use your services in the future and also recommend your company to my friends, colleagues and other family members.

  • By Rebekah
    February24, 2013

    I had to change my flight dates and Remus was very helpful and resourceful to me. I really appreciated his assistance. He was really patient and answered all my questions. Once again, thank you for having an employee who is able and willing to assist me.

  • By Paula
    February 23, 2013

    Daxton was very kind and beauteous. I had a huge crisis and Daxton was understanding and helped me the best on the reservation.

  • By Susan
    February23, 2013

    Dangelo was awesome; he was great and very helpful. While making the reservation I didn't have my glasses on and made an error but Dangelo found me the best deal. He was very patient, polite and courteous.

  • By George
    February 23, 2013

    Last night I booked a flight for two with your agent Radley. It was a great experience. He helped me through the procedure with great profession. He did a super job, and I therefore wish to let you know.

  • By Craig
    February23, 2013

    I want to thank you for having such excellent customer care. In particular Wallace was extremely patient and caring throughout my ordeal. I recognize that I may not be the easiest individual to work with however Wallace was absolutely professional and dealt with me most respectfully. I want to applaud you and your company for having such an outstanding individual. Wallace's work ethic should be held up to the rest of your workers as what they should aspire to.

  • By Jason
    February 22, 2013

    Matteo was very patient and he was very nice. I am happy to get assistance from him.

  • By Lawson
    February22, 2013

    Yvonne was wonderful, customer service was great. Will definitely use again.

  • By Craig
    February 22, 2013

    I booked a reservation and was trying for a refund but was not getting any help. I spoke to Marv who helped me getting refund. I am very happy and want to appreciate his help, as he went an extra mile to help me.

  • By Leonard
    February22, 2013

    To whom I may concern, I am so impressed with the assistance of Anson in helping me to book my ticket. This is my first time to book ticket via chatting session. She was very patience and knowledgeable in assisting me. Thank you very much.

  • By Doug
    February 22, 2013

    Thank you for your great help in changing my reservations for my sister. What I thought I did online, was not what I actually did. You helped take my lemon and turn it into lemonade-especially with only one ticket left on each airline. I appreciate your going the extra mile. You made my day.

  • By Obaidullah
    February21, 2013

    Matteo did a wonderful job. He was extremely professional in his conduct. He called me back when the call got dropped. It was a very nice experience with the customer service. I appreciated him a lot.

  • By Konstantinos
    February 21, 2013

    I would like to acknowledge the effort of your employee Anton who helped me find the cheapest ticket at that time which unfortunately was more expensive than the one I have seen the one day before, as a result I did not make the booking. But He was extremely helpful.

  • By Helen
    February21, 2013

    Hello Terrance, I wanted to thank you for helping me today cancel my flight booking. You have been a great help, very courteous and you delivered professionalism.

  • By Jan
    February 21, 2013

    Thanks so much for working so hard on the rescheduling of my ticket and assisting with my brand new itinerary. I will for sure give you the opportunity to provide me with a quotation for my international trips, which are all of them since I live on a small island! My hat goes off to you as you are a service oriented individual, and your supervisors should be proud of you!

  • By Allen
    February21, 2013

    Jaisiah, I really appreciate the excellent service you gave me yesterday! I am hard of hearing and often have difficulty understanding persons on the phone. You "slowed down" to accommodate me--this was MUCH appreciated. I had to modify my travel arrangements because of illness and you resolved my problem very much to my satisfaction. I plan to be a "regular" with CheapOair now.

  • By Coumba
    February 21, 2013

    Cash was wonderful! I have used several different discount airlines before. Every once in a while I'll need to call their customer service to discuss a problem. Your employee Cash was very professional, understanding, helpful, and was able to help me in a timely fashion. Because of my experience with your company I have and will continue referring friends and family to you.

  • By Donna
    February21, 2013

    I worked with Anton in booking my flights from Richmond to Montrose. He was helpful, courteous, and above all, patient with my many questions as I changed my mind about dates, etc. He is a great asset to your company and I hope we get a chance to work together again.

  • By Charles
    February 21, 2013

    Moiz was personable, patient and went above and beyond for me. Moiz took his time to not only make sure to find me best deal, but to ensure that I was happy with the company.

  • By Steve
    February 20, 2013

    I would like to give some positive feedback to Gustavo at CheapOair for helping me with an error that occurred online while I was booking a flight from Seattle to Las Vegas using CheapOair. I thought I had completed the booking online and then I received an email letting me know there was errors and to call about important information regarding a discrepancy in my recent booking. I called CheapOair and was greeted by Gustavo. He was very pleasant and was great to work with and was able to work with me on getting a new flight itinerary for my upcoming trip. He helped me every time I needed, and the seat I wanted as well as a good price, but with what was available he was able to help me still get a good deal. I really appreciate an employee working with me to help me get what I needed. Thank you Gustavo and CheapOair.

  • By Duman
    February 20, 2013

    I have booked with CheapOair in the past and I have been impressed with service. Akiko was patient, graceful, and extremely knowledgeable. Akiko should be the example of CheapOair customer service.

  • By Mary
    February 20, 2013

    Dwight provided extraordinary service. I want him to be appreciated for his wonderful service and helping ability.

  • By Lauren
    February 20, 2013

    Clifford provided great help to me and he understands the customer requirements. I want to give A+ review and wanted him to get rewarded.

  • By Blackwell
    February 19, 2013

    Gladys did a wonderful work and provided great customer service. She was very patient, kind and professional as she helped me book flight for my 96 year old mother.

  • By Hammnond
    February 19, 2013

    Akiko was one of the most helpful, kind and professional agents I have encountered. I will definitely use and recommend you to all my friends and family.

  • By Joanne
    February 19, 2013

    I have never experienced the level of customer service which was provided by Cash. I want you to know that Cash is an asset to your company. I will keep using you because of the customer service provided by Cash.

  • By Errol
    February 19, 2013

    Matteo was very nice and helpful and I appreciate his assistance and customer service skills.

  • By Margaret
    February 18, 2013

    Leland did a great job reassuring a senior citizen to fly again after 20 years. He was very patient and also coached me through every procedure. He should get a raise.

  • By Mark
    February 18, 2013

    I needed to change my flight and it was important. I went to live chat session with Anson, one of your customer service representative. Direct questions posed both politely and intelligently, fast response times throughout, faster action getting what I needed, and results that made me happy. She made it happen effortlessly, she knows what's going on, and she made my day.

  • By Ward
    February 18, 2013

    I am extremely happy with Vanessa's work and effort. Vanessa helped me to book a vacation for my family to Oslo and provided not only a great deal but also great customer service. I could not be happier with Vanessa and CheapOair and I will definitely recommend and use you again.

  • By Etleva
    February 18, 2013

    Ignacio was very helpful and did a good job. I was very satisfied with his services. You should hire more individuals like him.

  • By Rachel
    February 17, 2013

    I am regular at CheapOair and I must say the service never fails to impress. I would like to thank Louis for his prompt response. Also would like to say that CheapOair has got good customer service principles!

  • By David
    February 17, 2013

    This is the third time I'm using your website to book a flight and I'm very pleased to say you still beat out the other sites in price, and flight timings and lay over. I am so glad that I was referred to your site.

  • By George
    February 16, 2013

    Nicholas was very helpful and knowledgeable. I was getting run around from last few hours and nobody was able to help him. Nicholas was the only one who understood the problem and gave relevant resolution.

  • By Mark
    February 16, 2013

    Jermey was very helpful and I appreciate his understanding and customer service skills.

  • By John
    February 15, 2013

    Thank you CheapOair for the wonderful help I had today from the very efficient Graham when he sorted out a mistake I made when booking two flights yesterday. In a few minutes on the phone my ticket was corrected and emailed to me in a very caring and friendly way. It is very rare to get such good service - thank you again CheapOair.

  • By Maria
    February 15, 2013

    Hi Joaquin , I just want to take the time to give "Thanks" again for helping get my flight. I was having the hardest time finding my ticket and you were so wonderful and helpful. Because of you I will be able to take my trip to Washington. Again, thank you very much.

  • By Esther
    February 15, 2013

    Hello Kelly, I would like to express my appreciation for the remarkable services rendered by you as an employee of CheapOair. I am a frequent traveler and have had many experiences with various customer service representatives. I am writing this email to express my sincere appreciation for your outstanding dedication towards helping me with my daughter's ticket. I am truly touched by your kindness, your spirit, and willingness to go out of your way to help me. That is the service in which any and every customer should receive and appreciate.

  • By Julijana
    February 15, 2013

    Hi CheapOair, I spoke to Kathryn today for help with my reservation. She was very helpful, competent, and efficient in helping us. I was very impressed by the CheapOair customer service. Thanks so much and, after this experience, I will think of CheapOair more often for my travel plans!

  • By Jane
    February 15, 2013

    Your customer service representative was wonderful. I called you and got connected to him. After talking to him, my problem was resolved and got it fixed. I am really happy with CheapOair service just because of him. Will definitely comeback for future bookings.

  • By Robert
    February 14, 2013

    I am impressed with the customer service provided by Matteo. He was a great help for me in changing my schedule flights.

  • By Claudette
    February 14, 2013

    Jermey was fabulous. He was very supportive and helped me thoroughly. I appreciate the time and efforts of Jermey.

  • By Sheri
    February 14, 2013

    Clifford was wonderful. He helped me thoroughly. I was pleased with the service provided by Clifford.

  • By Kathryn
    February 14, 2013

    Alice was very helpful. She helped me in making a reservation and thoroughly assisted me.

  • By Lorna
    February 14, 2013

    I was very happy with the services provided by Scott. He was very professional and patient.

  • By Vidalina
    February 13, 2013

    Hi Glen, I want to thank you so much for taking the time and patience in explaining everything in how I need to proceed and making my change smoothly. You were very helpful and a pleasant person to speak with.

  • By Steven
    February 12, 2013

    I never take the time to send comments of any kind. All that changed today when I received a follow up call from Yvonne. She was so helpful and a joy to speak with. She was asking about my recent trip and when I told her that I was not able to make that trip due to work, she helped me to receive credit for what I thought was just a lost ticket. Thank you Yvonne

  • By Arne
    February 12, 2013

    I was very pleased with the service received from Maynard. Maynard’s professionalism and ability to get to the bottom of the situation exceeded my expectations.

  • By Carl
    February 12, 2013

    I would like to complement your customer care representative, Lena who rescued me from my booking yesterday. I am very impressed by the courteous, calm & resourceful approach taken by Lena and can only praise CheapOair for being there when it counts.

  • By DN
    February 12, 2013

    I would like to thank one of your staff, Remus, for his cooperation and assistance, on the online chat services. He was so professional, more that what I expected. You are on the right way, keep up and I will keep dealing with CheapOair in the future.

  • By Tom
    February 12, 2013

    Many thanks for the excellent customer service that you have provided me with my booking. I appreciated the follow-up regarding the flight changes. It is customer service like this that will keep me coming back to Cheapoair as a loyal customer. Many thanks and kudos to the customer service team at Cheapoair; they are lucky to have you as one of their representatives.

  • By Maurice
    February 11, 2013

    I would like to take this opportunity to thank Krista for being a true professional in every way. I had an issue with reservation for my mother-in-law. Krista researched the issue and quickly resolved the issue to my satisfaction, then explained all actions that were taken.

  • By Evelyn
    February 11, 2013

    Thank you so much, Nestor, for your friendly and efficient assistance in helping us with our travel needs today. You have the patience of an angel and your kindness was very much appreciated. Whenever I need help with travel arrangements in the future I will most certainly contact you! Thanks again for all your help.

  • By Yael
    February 11, 2013

    I worked on making an online reservation, but had a problem so I called your 800 number. Konrad helped me correct the problem and helped to find an updated reservation, since the one on the website was not available. Konrad was understanding and found what we needed. This may be a trip of a lifetime for my family, since our son has special needs. He also took the time to explain how to arrange our seat assignments. Konrad was patient and spent 54 minutes on the phone to help us. Konrad was extremely conscientious and kind, and helped me feel secure and confident in making this decision. I will contact him again in the future! Thank you for having such an exemplary employee!

  • By Nancy
    February 11, 2013

    Thank you for sending me your email as I requested. I wanted to send you a note to thank you for being so efficient with my change of reservations for Africa. I appreciated more than you can imagine how nice you are and how carefully and thoughtfully you attended to my requests for scheduling flights. It is not very often that such care is given, and you deserve all my compliments for your work for CheapOair in my behalf. I hope that you are able to print this out and submit it to your boss, because your supervisor should know how good you are at your job. Evelyn, you really are wonderful!

  • By Gabrielle
    February 11, 2013

    Nestor was extremely patient and helpful. I want to applaud him for his professionalism and finding me a better fare than other sites. I would remain a loyal customer for your awesome service.

  • By Diana
    February 11, 2013

    I have made a reservation today; unfortunately I do not know the name of the agent that helped me. I would like to thank CheapOair for being super supportive, understanding and reliable. The person that assisted me did everything to help me out in a difficult situation and issued the ticket in shortest time possible. Thank you again for a great service!

  • By Larry
    February 10, 2013

    Earlier this evening, I reserved flights for our Family, but neglected to request seating. So, I called your toll free number, and spoke with Wallace. He was helpful and courteous. He even added our Frequent Flier Numbers to the records. I wish to thank you for the excellent service that Wallace provided.

  • By Musser
    February 10, 2013

    I wanted to appreciate Gauge outstanding customer service and want to thank for assigning seats together without any extra charge. I will surely continue doing business with CheapOair in future.

  • By James
    February 10, 2013

    I'd like to give a good shout-out and 2 thumbs up to a employee of CheapOair named Angel. I'm not sure what office or location she was at but my call to customer service with her was extremely satisfying. She assisted me without delay or hesitation she was compassionate with conducting my business at CheapOair. Thank You Angel! I hope the next time I call CheapOair customer service that she will answer.

  • By Kamalpree
    February 10, 2013

    Dear Marco, I highly appreciate the assistance you have provided me on the booking and changing my air ticket, your way of service to a client is highly professional and helpful, I must say that your company will always get more business as people like you are working in this company. Only because of your service next time I will just deal with your company for business also I will recommend to my friends.

  • By Charlotte
    February 10, 2013

    Jalen I can’t thank you enough for your help with my ticket. Its people like you that give assurance that there is still good left in the world. Thank you for being patient with me and taking the time out to make sure that I made it back home. Again thank you for your empathy, I was extremely satisfied with the way you took care of my dilemma.

  • By Gary
    February 09, 2013

    Just a quick note to comment on the above and beyond service provided by your representative named Able. He should receive recognition and a notation in his work file for making an unhappy customer a happy customer.

  • By Macariola
    February 09, 2013

    I was planning a trip with my mother and Christal took her time finding the best itinerary to suit me. Christal explained everything and all my questions were answered.

  • By Bower
    February 09, 2013

    I had the pleasure of speaking with Sania. She was charming and very helpful with my problem. Sania was very genuine in my concern to help me with, and made the entire process painless. If I he had a company in NY, Sania would be working for me. She is that good.

  • By Himmat
    February 09, 2013

    I wanted to put in writing my appreciation for the effort and work given by your agent, Makai. After an extremely stressful few days dealing with the snow storm in USA, Makai saved the day. I found out this morning that my second flight had been canceled, and that the earliest rebooking airline could do was Feb 12th, landing on Feb 14th. I was to attend a wedding of a close cousin, and that would have caused me to miss the wedding, and keep my original return date of the 18th, which would have made the trip pointless. Makai managed to deal with the airline, get me a full refund on the far, and find me a flight leaving on the 11th that was cheaper than my original flight. He must have spent at least 2 - 2.5 hours working on my case. I'm extremely happy with Makai, and even in light of all the stress and hassle caused by the storm and rebooking. I'll be using CheapOair again because of the service he provided. He's a rock star, and you should keep in mind that he has the work ethic and attitude to be extremely successful.

  • By Sherrell
    February 09, 2013

    I am so fortunate to have worked with Predo, he is exceptional! He provided wonderful customer care and was so accommodating! This is my first time using your company and he made such a great impression that I will definitely use CheapOair again and work with Predo! He deserves 5 STARS! Thank you for having a superb team member, as I am very happy!

  • By Ludmila
    February 09, 2013

    Dear Willie, thank you so very much for your excellent job and great assistance during this hard situation, you are the best! Your company is always on the top of any situation with really good prices and great service - I recommended it to all my friends and no one has been disappointment even once.

  • By Keith
    February 09, 2013

    Thank you for your good customer support. I appreciate it.

  • By Kren
    February 08, 2013

    Hanan was simply outstanding! I called to make changes on my flight and was assisted by Hanan in a very professional way. Hanan was very patient and knowledgeable in assisting me which made my experience very wonderful.

  • By Gina
    February 08, 2013

    I called to change a flight due to a death in the family and I could not hang up the phone without commending your agent Akiko, who did a great job in helping me in this tough time. Akiko was very patient, energetic, polite, efficient, and just plain Fabulous.

  • By Jon
    February 07, 2013

    I had a situation today where I needed to make changes to my flight. I contacted live chat and spoke with Melody; I just wanted to take the time to say she was great! We got the issue resolved quickly and efficiently, she was polite and very helpful! Thank you for a great experience!

  • By Dixie
    February 07, 2013

    Hi Mayra, thanks for being patient and nice. Me and my wife are very satisfied and we want to appreciate the services that Mayra has rendered to us. She was so patient and polite with all the requests that we asked to her. She made sure that she could give us the right quote if not the cheapest airfare and a comfortable trip. She possesses the quality of an excellent customer service agent. All your agents should be like Mayra.

  • By Diwakar
    February 07, 2013

    I would like to say a big thanks to Brian and I duly appreciate his actions in helping me with getting my itinerary. The weekend travel particularly this weekend due to the extreme weather conditions is tough for everyone. I learnt late that my flight from Boston was canceled. I explained my situation to Brian who put his arduous effort in getting my flight timings changed. Because of him I have hope that I would be able to catch my flight to India in time and meet my family. I also would like to share that he is an asset to the company.

  • By Rick
    February 07, 2013

    Personally would like to thank Yvonne for great follow up after my trip to Thailand. I booked with CheapOair and saved time, money and it was a great way to ensure a safe and efficient trip! Thanks to Yvonne and everyone at CheapOair.

  • By Maftuna
    February 07, 2013

    Trevor was outstanding. CheapOair is providing the best customer service which forces me to book with you again & again.

  • By Nicole
    February 07, 2013

    Makai was really helpful, efficient, and professional. Makai went way ahead to help me & got changes done without any cost. I was really impressed & happy with the service & it's only because of Makai I will continue using CheapOair in future.

  • By Juanita
    February 07, 2013

    Great customer service! Thanks so much for your help in booking my nephew's travels. Your patience and understanding was appreciated, thanks again.

  • By Kendra
    February 06, 2013

    I would like to thank Cash for his excellent customer service. He was extremely helpful during a family emergency and a snow storm on top that. I was able to get a refund of my ticket because of his help! SO THANK YOU CASH!!!!!

  • By Jane
    February 06, 2013

    Lilliana resolved my query in 5 minutes which was amazing. Along with that she was professional and excellent.

  • By Nwankwo
    February 06, 2013

    Akiko was absolutely wonderful in assisting me to book my reservation. She was very patient, kind and professional and impressed me very much. I will gladly recommend your company to all my friends and family.

  • By Alex
    February 06, 2013

    The service I immediately received over the phone when I encountered complications on your website was very helpful, positive, quick, and satisfying. It would be safe to say that my phone conversation would be one of the best customer experiences I have ever had. Thank you to whoever assisted me in booking my flights.

  • By Michael
    February 06, 2013

    I am happy with CheapOair because of agent London, as he was professional on through the call and on the other hand polite too.

  • By Danuta
    February 06, 2013

    Laurence was wonderful and good training has been given to him. He was very patient and professional.

  • By Gemma
    February 05, 2013

    Thank you so much for your help. I have never experienced such good customer service from a travel agent.

  • By Cabrera
    February 05, 2013

    I am really impressed by Kenneth, the way Kenneth helped me by taking the waiver code and corrected the name on the tickets. He was very calm and helpful.

  • By Jordon
    February 05, 2013

    I was satisfied from Jermey and I want to come back to CheapOair for my future travel.

  • By Natasha
    February 05, 2013

    Scott's speech was very clear and perfect, so able to understand well over the phone. He was patient and had good knowledge of what he is doing. Though I am an immigrant, still able to comprehend what he was informing on call which released my stress a lot.

  • By Castro
    February 04, 2013

    Birva was very patient, kind, professional and very helpful and couldn't be happier with her service. I made a mistake while booking and was very pleased with the way Birva was able to assist me.

  • By Antonio
    February 04, 2013

    Moiz was very helpful and professional during the whole process and I want to make sure that he is recognized for his efforts and great customer service.

  • By Hareez
    February 04, 2013

    Santiago was wonderful. The services provided by Santiago were amazing which force me to do business again with you and I want to thank CheapOair for hiring such people.

  • By Karen
    February 04, 2013

    Lisa was very friendly. Something about her inspired my confidence in her ability to get the reservation I was making for my friend booked correctly. She made purchasing the trip very easy and it was a pleasure speaking to her.

  • By Rachel
    February 03, 2013

    I want to thank the agent Carson for wonderful services and I am happy that CheapOair has such nice employees who are ready to help.

  • By Rodolfo
    February 02, 2013

    I was impressed with the Randal's customer service, I want to give my best wishes to CheapOair and to Randal because of his professionalism.

  • By Kelly
    February 02, 2013

    I was having trouble while booking the flights and then Marc helped me. He was extremely pleasant and helpful.

  • By Andre
    February 02, 2013

    I am very pleased with the way Dustin and CheapOair handle my situation. This is an encouragement to do business with CheapOair!

  • By Geraldine
    February 01, 2013

    Thank you for such a positive experience via live chat! I am not as computer savvy as I would like and very skeptical about putting credit card information into the computer. My nephew is relocating to Tucson and I wanted to help him. I attempted to use the automated system but the ticket I selected was not available. Your response was automatic to offer me a 20% off coupon. THANK YOU! This offer kept me interested in completing the process. I clicked on live chat and still very guarded thinking it would come to nothing or more expense. I am a retired school bus driver only working a few hours a day but I really felt compelled to help my nephew. I was pleasantly surprised because it was painless, professional, efficient and safe! Anson searched until she kept us within budget and included my discount coupon so that ended up having lunch money for my nephew. He is so thankful, encouraged and this outcome has given him a glimmer of hope that his life is improving! I felt so secure because Anson was very knowledgeable and she relieved all my fears about the process! I would have been amiss if I failed to inform you of how the efficient manner in which you accommodate your patrons has impacted our lives! My daughter is from Surprise Arizona and she has already purchased my ticket for my birthday for June 7. I will be purchasing a ticket for my nephews Mom to accompanying me, so I will purchase her ticket from you as soon as I can and all subsequent travel as well. THANK YOU! I am deeply grateful!

  • By Roger
    February 01, 2013

    Maritza provided me the best customer service ever. I would like to appreciate her efforts & will definitely come back to book with you.

  • By Inthanome
    February 01, 2013

    Maynard was very helpful and patient and help me changing the flights.

  • By Marvin
    February 01, 2013

    Lorenzo was the best customer service representative I ever spoke with. I booked the reservation for the first time and will continue booking with CheapOair and will let my friends know about it.

  • By Susan
    March 31, 2013

    Alina, thank you so much for your time and effort in helping me in my dilemma. You were of very great help and also very kind and understanding. Keep up the great work in customer service as I would rate you with and excellence in this area.

  • By Jose
    March 30, 2013

    Thank you for your attention. You have been very helpful with me regarding the changes I made. You were fast to answer me back, and gave me all the best options and that is what the customer would like to see. Thanks again for being helpful and given me the best options, I can say I was happy to give you a call in the right time.

  • By Natasha
    March 30, 2013

    Hi Olivia, thank you so much for all your help. I really appreciate your patience. You were so polite and professional, I really like the way you handled my case and provide the refund. Thanks!

  • By Richard
    March 30, 2013

    Hi Olivia, You have done a great job. I really appreciate your help. I was so tensed because of my itinerary and because of you my travel become convenient.

  • By Raymond
    March 29, 2013

    Hi Olivia, I really appreciate your help in changing my flights. I am happy with the assistance provided by you. Your service was on time and excellent.

  • By Karen
    March 28, 2013

    Dear Johnathan, thank you so much for your help this morning! I am very impressed with your patience and professional manner. I know my case was complicated, but you helped me find solution and even made reservation for me, that was excellent! Thank you again for this wonderful experience booking on CheapOair first time, I will definitely book again from you!

  • By Tom
    March 22, 2013

    Thanks Loren for explaining me everything. I was so confused before talking to you. Only if I had spoken to you earlier it would have been so great. Thanks again.

  • By Kaylah
    March 22, 2013

    Dear Murray, I am so thankful that you went out of your way to take care of me to the best of your ability this evening. Your genuine concern and effort really touched me. I hope that your company is aware of the high level of customer service that you give. This experience is one that I will not forget. I can't wait to see my best friend in Indiana- my long awaited visit to her new home will feel a bit more blessed because of your help.

  • By Lorri
    March 22, 2013

    To whom it may concern, this evening, I made my call in an attempt to correct an error in my return flight. I spoke to Marco. He responded within a reasonable amount of time to my request for help, and was able to track down the information I needed and get that information to me so that I can now proceed. I appreciated his professionalism and that he was kind enough to check with me before putting me on hold, and to come back a few times to let me know I was not forgotten.

  • By Sivagami
    March 22, 2013

    Lincoln was very helpful and he change the flights that I have booked wrongly for my family members and he offered the cheapest option for making the changes . He also helped me to book the car rental for this trip.

  • By Robert
    March 22, 2013

    Sam answered all my queries and explained them. Sam was very professional.

  • By Tish
    March 22, 2013

    Nehemiah was excellent and he really did a good job by provide all information regarding refund. He explained everything with patience.

  • By Dwyaine
    March 22, 2013

    Irving was Life Saver as he made the changes in the reasonable price and he took care of the reservation so well that from now onwards, I will only make booking with you only.

  • By Roberta
    March 22, 2013

    Eugene was excellent, polite and I would like to give 100/100 on customer service. I am going to use you for all my future travel.

  • By Michael
    March 21, 2013

    Hi Jodie, thank you very much for helping me today regarding my booking. After many failed attempts Jodie I will definitely say that, you are simply a better example for excellent customer service.

  • By Steven
    March 21, 2013

    Sarai was extremely competent, professional and patient while on call. And due to her efforts I got the best Deal. I want to rate Sarai's customer service skills 10/10.

  • By Peter
    March 21, 2013

    I want to thank you for a very positive customer experience. From the first step in booking our flights on your website, to the follow up call from Yvonne, everything about my experience working with CheapOair was great.

  • By Rodney
    March 21, 2013

    Jermey was patient and supportive. Jermey was awesome and great in his job and I will come back to you only for future booking.

  • By Monique
    March 21, 2013

    I was satisfied with the customer service provided by Irving. Irving was very understanding, helpful, and courteous.

  • By Susan
    March 21, 2013

    I was immensely satisfied with the service level as provided by Estefan &I want the agent to be praised for his patience & service quality.

  • By Angelene
    March 21, 2013

    Irving was so polite & informative to provide all information on my daughter's booking.

  • By Bhisma
    March 21, 2013

    Irving was very knowledgeable and explained everything from cancellation to the rebooking.

  • By Marci
    March 21, 2013

    I made duplicate bookings and Francisco helped me to cancel one of the booking. Francisco was very patient and great a customer service representative.

  • By Farhang
    March 21, 2013

    I was very happy from Eugene. He was very patient, helpful throughout the call to fulfill my travel needs.

  • By Kirk
    March 20, 2013

    I am very happy with the customer service provided by Ignacio. Ignacio has resolved my issue and was very helpful during the entire call.

  • By Carla
    March 20, 2013

    Georgina was outstanding in helping me. S was very helpful, patient & knowledgeable during the entire call. I will keep using CheapOair because of the customer service provided by Georgina.

  • By Sia
    March 20, 2013

    Johnathan is very helpful guy. He helped me in canceling my flight, which the site just freeze on me and charge me on the flight ticket. He helped me with canceling process and helped with the canceling fee. He is perfect for information assistance, very good man and polite.

  • By Geogiana
    March 20, 2013

    Georgina was outstanding in helping me. S was very helpful, patient & knowledgeable during the entire call. I will keep using CheapOair because of the customer service provided by Georgina.

  • By Mary
    March 20, 2013

    Thank you so much for your help today. Because of the great service I have received, I will certainly use CheapOair again in the future, and tell those I know of my experience. Thanks again, Alice.

  • By Hojimatova
    March 20, 2013

    I want to thank the representative who spoke with me with his friendliness, kindness, and eagerness.

  • By Dhawal
    March 20, 2013

    Hello CheapOair, I would like to acknowledge great quality service Norman provided me in making the necessary changes to my booking. It was a pleasure working with Norman. He listened carefully, acted promptly, and got the required changes done accurately. Throughout the call, he was very patient and systematic. I congratulate you in hiring a person of Norman's ability and I hope you nurture and care for his abilities so others can learn from him. I would strongly nominate him for any customer service awards you have.

  • By Igor
    March 20, 2013

    Jalen has been very helpful and patient during my inquiry. She patiently answered all my questions and made several helpful suggestions. Please continue to do such wonderful work and provide pristine customer care assistance.

  • By Melanie
    March 20, 2013

    I received courteous and prompt answers to my questions. The airline tickets purchased for my two children were handled professionally and I was able to book my tickets in a timely manner. Samuel worked with me to find the best possible fares and times that would work best for two children traveling alone.

  • By Ana
    March 20, 2013

    Wilford was wonderful and managed everything for me. He is very patient and polite. He is very knowledgeable and took his time in order to help me.

  • By Maureen
    March 20, 2013

    Sarai helped to get my refund on my airlines tickets. Sarai was marvelous in her work.

  • By Yasmin
    March 20, 2013

    I want to compliment the excellent customer service that I received from Christopher. Christopher was very efficient and helpful in changing the flight schedule.

  • By Dora
    March 20, 2013

    This was my first time using CheapOair and Curtis did a wonderful job. My son was traveling to meet his girlfriend and the prices very changing all the times and Curtis did the magic to get the cheapest fare. He deserves a pat on the back.

  • By Tammy
    March 20, 2013

    Makai helped me to get the name corrected on the reservation. I am impressed with Makai's customer service & will keep booking with you.

  • By Hetal
    March 20, 2013

    Jason was very patient and helped me in making the changes in my booking. I appreciate all his hard work.

  • By Theresa
    March 20, 2013

    I just want to let you know that Winfred was very helpful and knowledgeable. I appreciate the time he took in order to fix the schedule change for me. He took care of my concern and was very patient throughout the call. This guy is an asset for the company and I will book again with CheapOair due to the services I have received from this agent.

  • By Michael
    March 20, 2013

    Gilbert did not wasted any time to cancel the booking. I was afraid that I booked the flight wrongly and the flights are non refundable however Gilbert helped me and calm me down.

  • By Samantha
    March 20, 2013

    Gilbert understood and he corrected the mistake that was made online while booking. I appreciate the assistance and help and I will continue using you for future travel.

  • By Ahmad
    March 20, 2013

    Billie was very nice and helpful. He helped me in finding the reservation on airline's website and do online check-in. Billie did a good job.

  • By Will
    March 20, 2013

    Sarai was helpful. My flights were changed by airlines & Sarai took extra step to get me partial refund.

  • By Valarie
    March 20, 2013

    Makai was very efficient, professional, & patient. I made reservation online & made mistake with my last name. I called airlines and was denied any help. Without much hope, I called CheapOair & got connected with Makai. Makai called up airlines & got the changes done with a nominal fee.

  • By Diane
    March 20, 2013

    Kameron was very helpful and kind. I booked the flight wrongly but he resolved the situation and made changes for me. I was delighted with services offered by Kameron

  • By Elizabeth
    March 20, 2013

    I made the booking on the website and select wrong flight. Josh was excellent and very good customer service representative who helped me right away in order to correct my booking. I was very happy with CheapOair and from Josh service.

  • By Martin
    March 19, 2013

    I was immensely satisfied with the service level as provided by Agnes & wanted the agent to be praised.

  • By Yousef
    March 19, 2013

    Allie was very courteous, patient, and very understanding. I made mistake while booking online but Allie helped me by cancelling the reservation and refunding the ticket value.

  • By Angies
    March 19, 2013

    Billie was very nice and helpful. He helped me in booking the flight reservation and it was very convenient booking over the phone with Billie.

  • By Theresa
    March 19, 2013

    Clifford was very professional, very polite, very understanding, and very helpful.

  • By Joshua
    March 19, 2013

    Eliana was very professional, very understanding, and very helpful.

  • By Rebecca
    March 19, 2013

    Evelyn explained the airline policies and was calm and informative. I appreciate the effort, time and assistance.

  • By Nigel
    March 19, 2013

    Gilbert was polite and understanding. I want to appreciate his assistance and will continue using you for future travel.

  • By Sylvia
    March 19, 2013

    I am very happy from Irving customer's service. Irving was professional through the call and was very knowledgeable.

  • By Isis
    March 19, 2013

    I was very much satisfied with the service of Irving. He was kind & helpful and because of Irving service, I will be making reservation only with CheapOair.

  • By Janet
    March 19, 2013

    I was making booking on the website, however every time I was getting error and was getting frustrated. But, after speaking with Imogen, I got trust in your company.

  • By Sarah
    March 19, 2013

    I was very pleased with the efficiency of the call and that I was able to purchase a replacement ticket so easily.

  • By Vivian
    March 19, 2013

    I was extremely lucky today. I made a mistake on my booking yesterday. I called after midnight and had the pleasure of speaking with Ignacio. He did everything what a knowledgeable customer service representative would do but he displayed all his dedication to keep a happy customer. He went out of his way to make this transaction a very smooth one with less travel time and a minimum added cost. Thank you for such a positive experience. I used CheapOair before and will continue to use it now for my future travel needs. I will also recommend it among friends and colleagues.

  • By Wei
    March 19, 2013

    Thank you very much for helping me booking the tickets. I appreciate it. I have shared my booking tickets experience with my friends immediately and told them how nice you are!

  • By Theresa
    March 19, 2013

    Hi Estrella, thank you for your assistance, you were very helpful and professional and able to book a great fare for me. I appreciate your time and patience in obtaining me the best flights for me. Thank you again.

  • By Angela
    March 19, 2013

    I had the pleasure of chatting with Melody this morning to book a very complex trip for my family. She greatly exceeded my expectations! Thank you for your amazing company and for providing outstanding customer support! I have never had such an easy time booking tickets! You have definitely won over a customer for LIFE!

  • By Rahimi
    March 19, 2013

    Yasmin was very professional, kind, and patient. Yasmin worked very hard to find best deal for me. I will recommend your company to all my friends and family.

  • By Allen
    March 19, 2013

    I want to commend Sania's excellent customer service skills and on the wonderful job, she did. Sania was one of the best customer service agents I have encountered as she patiently helped me change my flight and car reservations. She was patient, professional, and very kind.

  • By Martin
    March 18, 2013

    Hanan was very patient, kind, professional and knowledgeable. I will definitely recommend CheapOair to all my friends and family.

  • By Samrawit
    March 18, 2013

    Booking my flight over the phone with Estrella did not take too long and the person I spoke with was very kind. They helped me understand the flight information and answered all of my questions. This was the first time I ever booked a flight and the website and the person I spoke with made it an easy process.

  • By Johnson
    March 18, 2013

    I just want to say fantastic for the customer service skills displayed by Alana to help me out.

  • By Clake
    March 18, 2013

    I want to say thank you to Andres as he helped me to change the email address on the booking. Andres was patient with me and resolved my query with utmost ease.

  • By Eugenia
    March 18, 2013

    Alexis was excellent, he very efficiently change my reservation to a vehicle, which would meet my needs in a very expedient manner.

  • By Pak
    March 18, 2013

    Hi Willie, thank you for your help in my seat selection. I am happy with your courtesy and excellent customer relations. You made extra efforts in solving my problem to my satisfaction. I am proud that your company has such a nice staff like you.

  • By Conni
    March 18, 2013

    Billie was very helpful & patient. I was trying to book online but faced some problem. Therefore, I called & was connected with Billie, though I had to start from beginning but got the booking confirmed & was happy about it.

  • By Raymond
    March 18, 2013

    Alexis was very efficient, professional & patient. I am 80yrs old & all I expect is respect & good service. After speaking to Alexis I am very much satisfied & would keep booking with you just because of Alexis.

  • By James
    March 17, 2013

    Dwight was a very big help very patient, kind and knowledgeable. He is a very good asset to your company.

  • By Duey
    March 17, 2013

    Hey Derek, you are awesome! Thanks so much for your help reserving my numerous airline tickets. Your patience, sense of humor, as well as professionalism was appreciated. The prices you were able to get me was the best I have seen. Thanks for saving me the money, I can now spend shopping!

  • By Ritesh
    March 17, 2013

    Thank you for your service today Romany. It was really a pleasure working with you and CheapOair. You took time to be patient, attentive, and informative thus taking care of all my ticketing questions and getting me the ticket with the best fare and timings. Romany, your personable and non-mechanical attitude brought a lot of comfort to my experience. Thank you again for this wonderful experience.

  • By Hersi
    March 17, 2013

    Finn was very professional and helped in making the change, initially I was nervous whether to change the booking or not but Finn clarify all my doubts, made me comfortable and made changes and I am very happy with it.

  • By Barb
    March 17, 2013

    I want to thank you for your patience and effort in securing my flight booking. It was a pleasure working with you.

  • By Robin
    March 17, 2013

    DEREK IS AN ASSET TO THE COMPANY. HE SORTED MY PROBLEM LIKE 2+2. I APPRECIATE HIS INTELLIGENCE.

  • By Terry
    March 17, 2013

    I am extremely happy and want to appreciate effort by Catherine. She was able to help me and booked new flights.

  • By John
    March 17, 2013

    Eloise, thank you for understanding our problem and getting right on solving the issue. I could not have been more pleased with your service thanks again for your great service.

  • By Paul
    March 17, 2013

    The service was professional and attentive to my needs of correcting a booking mistake made.

  • By Maureen
    March 17, 2013

    Dear Johnny, thank you so very much for your compassion and extremely professional help. Kindnesses in this world are far and few between.

  • By Margaret
    March 17, 2013

    Thank you for your excellent help on the flight change today. You were very good at getting me choices to help my problem with the trip and come out ok with the flight. You were patient and took your time to understand exactly what I needed. I deeply appreciate this because I really did not know what I was going to do. I think you handle yourself very well on the phone. You are calm and professional and take the extra step to get the right thing for the customer. Thank you very much.

  • By William
    March 17, 2013

    I had a problem with my reservation and purchase of a flight. I was extremely satisfied with the customer service that Terrance provided me addressing the problem with great customer service.

  • By Juanita
    March 17, 2013

    You have some wonderful people working in your company and Maci was awesome.

  • By Randolph
    March 17, 2013

    I had a wonderful and comfortable experience chatting with Kris. He has provided me with all the information and helped to complete my transaction. He is knowledgeable, very polite and helpful. This world needs more people like him.

  • By Anibal
    March 17, 2013

    Hi Olivia, I am very happy with your nice attention you was giving me. Thanks for everything. I really appreciate your work.

  • By Woinshet
    March 17, 2013

    Hello Terrance, first I would like to say thank you so much for your customer service. I have been trying more than 20min and finally you help me to change my flight. I would like to say to CheapOair management that Terrance is a very professional does the best customer service.

  • By Teresa
    March 17, 2013

    Thanks so much for your great help and service in a very no ideal situation of one of our folks having to delay his departure. You made a very stressful situation better. We so appreciate your assistance and quick response and going the extra mile.

  • By Mary
    March 17, 2013

    Hi Olivia, thank you so much for all your help. You provided a fantastic option. I really appreciate for all your help. I totally have a faith in CheapOair and will always book through you guys.

  • By Karol
    March 17, 2013

    Elliott was helpful. He was very patient and polite and was very understanding.

  • By Gary
    March 16, 2013

    Thank you so much for making a new reservation. I had a problem while booking this ticket online. But Jodie you fixed my problem. I really want to recommend you the excellence. Looking forward for new business.

  • By Antman
    March 16, 2013

    Alana was really fantastic and helpful in nature and because of Alana I would be booking with you again.

  • By Barbara
    March 16, 2013

    Alana was simply great and it was pleasure to work with. Alana made sure that I get the best deal available with lowest possible cost.

  • By Rodriguez
    March 16, 2013

    Alana was really good and knowledgeable. And due to her efforts I was able to get the best deal for my trip.

  • By Freddie
    March 16, 2013

    Ramon was very helpful as he helped me to make the changes without any charge and he was very professional. He is an asset to the company.

  • By Angela
    March 16, 2013

    I am pleased with the service of Dwight. He has assigned the seats for me and explain the charges properly.

  • By Sheila
    March 16, 2013

    Donna was very helpful and nice. She helped me cancel the reservation without any charge. I appreciate Donna's eagerness & patience to help me out.

  • By Shyam
    March 16, 2013

    Maurice was amazing, he was very courteous, kind and delivered the best customer service. He took extra effort to work with me and was very helpful.

  • By Virginia
    March 16, 2013

    I want to compliment Charlotte for the excellent service and assistance provided. I was quality analyst in an airline for 15 Years and as per my experience, Charlotte is one of the wonderful representatives I ever spoke to. Charlotte was calm, polite, and very helpful.

  • By Gwendolyn
    March 16, 2013

    I appreciate the help and assistance provided in confirming the seats on booked flights. Billie was very kind and helpful.

  • By Carol
    March 15, 2013

    When I could not book online and called your 800 number, Aniyah could not have helped me more. She was patient and booked my flight without incident. I want to thank her and would recommend her for any future dealings.

  • By Shawn
    March 15, 2013

    Donnie was a delight to speak to, very knowledgeable and patient. Donnie took his time and gave the best deal to sort my vacation.

  • By Douglas
    March 15, 2013

    Dear Kenton, I would like to express my appreciation for your assistance in correcting a nightmare of mistakes, which you accomplished with such skill and simplicity. Again I can't thank you enough.

  • By Carlie
    March 15, 2013

    I want appreciate the help and assistance provided in changing the flight schedule. Billie was very patient and helpful.

  • By Tom
    March 15, 2013

    I am impresses with Alice customer service and in future would like to speak to her again.

  • By Selena
    March 15, 2013

    Thanks Randal for changing my booking without any penalty. You were calm and courteous.

  • By Babita
    March 15, 2013

    I was so much tensed because my mother in law missed her flight and airline was not helping. Then I spoke to Irving who not even helped me to rebook flight but he also made changes for the same day at low cost. Irving was amazing.

  • By Kristina
    March 15, 2013

    Elliott was very patient. He made sure that he is offering what is actually asked. He was very accurate and diligent.

  • By Cecilia
    March 15, 2013

    Eliana was very efficient & patient and helped me thoroughly in making the reservation. I am very pleased with the service.

  • By Debra
    March 15, 2013

    Clifford was very helpful. He helped me patiently and was very kind. I appreciate the assistance.

  • By Alicia
    March 15, 2013

    Matteo was very efficient & patient and helped me thoroughly with rebooking.

  • By Roger
    March 15, 2013

    I was amazed with the service provided by Irving and want to wish CheapOair and Irving best of luck.

  • By Jean
    March 15, 2013

    Nehemiah was very helpful. He gave suggestions for additional services like insurance and its benefits, which I was not aware of. He was very courteous and patient.

  • By Rajinder
    March 15, 2013

    I want to thank for the service provided by agent Matteo. He helped me saving my money and I appreciate his assistance.

  • By Ideta
    March 15, 2013

    Jalen was very nice & helpful. She was very patience on the call and very nicely handled the situation. I want to thank Jalen for the same.

  • By Leela
    March 15, 2013

    Ramon was very nice and helpful. He was very patient and courteous.

  • By Jennifer
    March 15, 2013

    I received very good service from Jeffery. He was very patient & calm while helping me book the flight as per time requirements as I was unable to find it online.

  • By Theresa
    March 14, 2013

    Jermey was very helpful. He was very patient, very nice, & kind. He helped her thoroughly.

  • By Elizabeth
    March 14, 2013

    Elliott was great. I am senior citizen and do not know much about computers and Elliott was very patient and provided excellent service.

  • By Marilyn
    March 14, 2013

    Elle was very patient, very kind. She did everything that was asked. I am very pleased with the service provided.

  • By Violet
    March 14, 2013

    Lenad provided a nice service. I am very happy and very satisfied.

  • By Jane
    March 14, 2013

    Jayson, thank so much for your 90 minutes of help booking this flight!! One of my students had to leave unexpectedly due to his lack of English skills and motivation to learn. It has been a very stressful 6 weeks and your patience and assistance was AWESOME! I will be booking all of my flights through CheapOair from now on!

  • By Helen
    March 14, 2013

    Cash was nice to deal with and he actually was the first one to help me. Because of Cash I will be booking with you again.

  • By Dagmar
    March 14, 2013

    Dear Aniyah, thank you very much for your help today. I was impressed with your quick understanding of my problem and the speed with which you solved it. I was lucky to get you on the phone. I know that I was not your easiest costumer because I was upset about the mistake in my itinerary.

  • By Walter
    March 14, 2013

    I have used several travel companies but found CheapOair much focused on customer service. Due to services provided by Maci, I will be using your services again and will refer to friends and relatives.

  • By Tony
    March 14, 2013

    Jalen was very polite, efficient, and helpful. I was quite worried that the changes I had made to my flight had not gone through, but Jalen quickly clarified that everything was in order. Dealing with this flight has been very complicated and I have had to call CheapOair many times, but Jalen was the most helpful staff member I spoke.

  • By Andrea
    March 14, 2013

    Willie, I just wanted to thank you so much on helping us out! At first glance, our family was going to be separated on our trip. After talking to you, you took the time necessary to put us all together. It is very comforting to know that CheapOair's employees go above and beyond to make customers happy.

  • By Angelique
    March 14, 2013

    I was making booking for my son and wanted the same flight that I was unable to book it on the website. Kiara helped me to make the booking as well as she won the trust of a customer too.

  • By Natasha
    March 14, 2013

    Leland was perfect and very helpful throughout the call. He was nice and was able to assist my request efficiently.

  • By Robert
    March 14, 2013

    Gilbert was a great help to me. I appreciate his effort and understanding in booking new reservation.

  • By Camilo
    March 14, 2013

    Catherine was polite, helpful and I was pleased with the support and assistance provided.

  • By Rebecca
    March 14, 2013

    Aaron was very helpful and phenomenal. I had a bad situation but he understood the problem and resolved it with patience. I will keep using you for future reservations.

  • By Steve
    March 14, 2013

    I want to commend proactive behavior and helping nature of Sam. He not only changed my reservation but also provide all the other information which is required at the time of travel.

  • By Robert
    March 14, 2013

    Sam was one of courteous, professional travel agent I came across. H is a gem for the company.

  • By Martha
    March 14, 2013

    Randal was courteous, patient, and helpful and he reserved the seats too. I would like to speak with Randal again for my future bookings.

  • By Robyn
    March 14, 2013

    I am satisfied with Evan's customer service skill & knowledge and he complete the transaction in nick of time. Good work Evan!

  • By Martin
    March 14, 2013

    I am impressed with Dwight customer service. He was fantastic over the call and he helped me to complete the reservation.

  • By Bonnie
    March 14, 2013

    Archie helped me to change the flights. I am happy with CheapOair customer service and I will make booking with you.

  • By Adelbert
    March 14, 2013

    Davon was one of the best representatives I ever spoke with and he was very professional. He was able to meet the price I was checking online and saved a customer for CheapOair

  • By Eileen
    March 13, 2013

    Hi Jody, just a quick note to thank you for your efficient and professional service. I appreciate your attention to detail and changing my reservation swiftly. Great job!

  • By Altaf
    March 13, 2013

    Hi Jodie, thank you for your concern, it was very quick. I appreciate your customer service.

  • By Dhaval
    March 13, 2013

    I booked my first ticket through CheapOair. The website was good and I booked my first ticket for my mother-in-law. Just after booking ticket, I found out that dates that I selected might cause a problem. Therefore, I went ahead to ask for cancellation. I spoke with Blake and Jerry in two different session and they both are very polite, patience and professional the whole time. I understand I had to wait for 1-2 min but the wait was worth it. All I can say is because of them, CheapOair already became the first in my list for air travel. I will recommend this site to my friends and relatives and make sure I will mention Blake and Jerry if they need to talk with someone via online chat.

  • By Concepcion
    March 13, 2013

    Charlotte, thank you for all your hard work in assisting me with the refund. I know this was a difficult task but you did it and I really appreciate all your hard work, we need more airline personnel like you, very caring and ready to help a stranger. Because of your hard work, I have an excellent impression of your company, I will highly recommend your company to everybody I know. Thank so much.

  • By Robert
    March 13, 2013

    I want to give heaps of praise to Crew. He helped me out of a big jam last night, and showed immense patience and perseverance. Thanks to him, my wife will be able to visit her mom for the first time in 15 years, and with the minimal delay. Crew is your Employee of the Year!

  • By Sandra
    March 13, 2013

    Thank you Norah! I appreciate finally receiving this confirmed itinerary. I appreciate your intervention, quick and thorough HELP!

  • By Mojitaba
    March 13, 2013

    Ignacio was very helpful and professional. While making the booking I made an error but Ignacio took care of it and I am very happy with the services.

  • By Dennelly
    March 13, 2013

    Vito was exceptionally helpful and I want to appreciate the assistance. He was very professional, polite, and courteous. He deserves a pat on the back.

  • By Tracy
    March 13, 2013

    I wanted to commend Amelia for the assistance she has provided me today. She was patient and courteous. She deserves a raise.

  • By Michael
    March 13, 2013

    I need to tell you that Vernon is a good person he did an excellent job for me. I am very happy. He found great fare for me, spent time with me and was very helpful. I will definitely come back.

  • By Jose
    March 13, 2013

    Gilberto was very accurate and knowledgeable and provide wonderful options. He changed the flights and found the best flight for me.

  • By Shashikant
    March 13, 2013

    I was bit confused about certain policies and Maci solved my problem. She was very clear and provided a good service. I was very pleased with her service.

  • By Duncan
    March 13, 2013

    Maci was very nice, very helping and was very easy to understand. I appreciate the service provided by her.

  • By Juliana
    March12, 2013

    I had to cancel the flight due to medical reason. Estrella explained the policies patiently and was very courteous. I will continue using you for future travel.

  • By Liborio
    March12, 2013

    Nehemiah is a gentleman. He provided a very good service and I really loved it. Nehemiah made my day with such a nice assistance.

  • By Thomas
    March12, 2013

    Valdemar was wonderful assisting me in cancellation. He explained the policies and was professional, helpful, and courteous and also waived the cancellation fee.

  • By Carrie
    March12, 2013

    London was very courteous and helpful. London helped me very patiently and professionally.

  • By Gregory
    March12, 2013

    Dwight was incredibly helpful. He was very nice and provided the tremendous service.

  • By Eric
    March12, 2013

    Joan has gone well beyond his duties to be helpful and I am a grateful customer. I have not bought my ticket yet, but I will as soon as I know my travel plans. Thank you again for the help and look forward to doing future business.

  • By Satish
    March12, 2013

    I just had conversation with Georgina regarding my airline reservation to Simferopol, Ukraine. I made a reservation on line and suddenly I lost the page. I contacted CheapOair and got connected to Georgina. She was very helpful and courteous and professional in her manner. Thanks Georgina.

  • By Carol
    March12, 2013

    Thanks a lot Georgina for being warm patient and very friendly your service was exceptional hope to get you whenever time I need to book my trip.

  • By Glen
    March12, 2013

    Thank you very much for your help. I appreciate your cooperation and the way you handled my issue. It was a pleasure working with you. I hope every customer get the same help as I got. Thank you again

  • By Donna
    March12, 2013

    Dear Tristian, you were very patient and helpful. I got the itinerary and printed it out. Thank you very much for your assistance.

  • By Ramandeep
    March12, 2013

    Elain helped me today with changing dates on my mom and dad's tickets. He provided the best service ever he was very patient and understanding not only he was polite he also took his time to find me the best rate possible. People like him not only give a company great reputation but also help it grow. He is a great asset to your company.

  • By Rebecca
    March12, 2013

    Josh was excellent and was very clear with his job. He was very patient as I kept on asking questions and he patiently answered all.

  • By James
    March12, 2013

    I want to commend William for helping me out by making necessary correction and changes to my travel plans where he exhibited his extreme patience and professionalism & helpful attitude.

  • By David
    March12, 2013

    Jodie, I appreciate all of your assistance and patience yesterday with my travel arrangements. You were a great help.

  • By Kanan
    March11, 2013

    Davon was very helpful and courteous. He looked for the cheapest and best option and finally assisted me in making changes on my reservation. He was simply wonderful.

  • By Mamadou
    March11, 2013

    Daxton was very helpful and patient, he understood what I want and helped me in confirming it.

  • By Victor
    March11, 2013

    Amelia was extremely efficient, helpful, and polite to talk with. I have never found anybody as helpful as Amelia.

  • By Kristin
    March11, 2013

    I want to commend Charlotte on her professionalism & helpful attitude who assisted me in a difficult family situation and eased out my stress. Charlotte exhibited her compassion and empathy by being considerate of the situation to offer a prompt resolution by offering to cancel the reservation and processing a refund.

  • By Rhonda
    March11, 2013

    Thank you for the excellent customer service! Very professional and helpful. Looking forward to travel in the future.

  • By Henry
    March11, 2013

    Aniyah was extremely calm and patient. She took time and helped me out when no one seems to be helping me.

  • By Francisco
    March11, 2013

    I just wanted to thank your company for helping me in a time of need. Your employee Kash was so helpful and took his time to find what I needed. Thank you again.

  • By Jonathon
    March11, 2013

    I wanted to write and express my sincerest gratitude to her for helping me in this situation. She was very kind to me and for that, I am thankful. Her professionalism, diligence, and care helped me to resolve a very serious issue. Thank you.

  • By Jerome
    March11, 2013

    CheapOair is a very good company with a very good customer service and I would recommend CheapOair to all my friends and acquaintances.

  • By Wille
    March11, 2013

    My experience with CheapOair was a very pleasant one. I was booking online and by mistake I hit a wrong key. All info disappeared including credit card info. In panic and dialed the CheapOair number and was connected with Casey, who was able to retrieve all info and complete my booking. THANKS CASEY!

  • By Mary
    March10, 2013

    Darion was far and beyond helpful, polite, kind and on his remarkable customer service. Darion's warm and friendly disposition towards the customer certainly deserves to be recognized.

  • By Vesna
    March10, 2013

    Elliott was very helpful and was very professional.

  • By Nikki
    March10, 2013

    Elliott was extremely helpful and on doing a great job which was well accomplished.

  • By Enrico
    March10, 2013

    Matteo was a great help and I appreciate his service very much.

  • By Barbara
    March10, 2013

    Matteo was very professional. He was very patient and thoroughly assisted me and offered me insurance & other benefits. I was very pleased with the service.

  • By Lea
    March10, 2013

    Matteo was very understanding, very nice and very kind.

  • By Othelia
    March10, 2013

    Dennis was courteous, patient and very helpful throughout the call because of him I will be using CheapOair again.

  • By Albert
    March10, 2013

    Braiden was very calm and courteous; he was the best customer service representative I ever spoke with. He was good, in fact the best and I would continue using our services because of him.

  • By Carl
    March10, 2013

    Clifford was able to successfully answer all the questions as per my satisfaction. Clifford handled the request with regards to assigning seats for the travelers; travel insurance and queries pertaining to renting a car.

  • By Ralph
    March10, 2013

    THE QUALITY OF THE SERVICE PROVIDED TO ME FROM NORAH WAS SUPERB.

  • By Pam
    March10, 2013

    Just wanted to praise Cameron on what a great job he did for me today. Cameron took care of the issue quickly and efficiently, I'm very grateful!

  • By Patrick
    March10, 2013

    I want to take a moment to appreciate the great customer service exhibited by Dwayne. I had a little problem booking my flight from San Antonio TX to Atlanta GA. I had erroneously selected an earlier departure time instead of the intended later flight. I immediately called CheapOair and talked to Dwayne. She diligently gave me the available flight times for the later departures and we agreed on a more convenient flight without changing the ticket charge. I feel that Dwayne has gone over and above her call of service and thus exudes the rare quality of customer care etiquette. I commend her for assisting me with my little problem.

  • By Beth
    March10, 2013

    Donna thank you so much for putting my mind at ease. I now know that my hubby will be able to go to the airport and get the tickets there.

  • By John
    March10, 2013

    I was so happy for the patience and professionalism displayed by Joaquin on live chat today. I needed to do a flight change. I was desperate; my only other option was to drive to the airport. I saw live chat on your website. Even when I lost connection with Joaquin and got someone else, he came back on. Thank you, very much.

  • By Jonathan
    March10, 2013

    Thanks a lot Tripp. You really helped me in my request to have my ticket transferred into credit. I know now that my money will not be put to waste and I can still put it to use. You have helped me save money despite the cancellation and booking fee. Thanks again.

  • By Akram
    March10, 2013

    Lorenzo was very patient and quick. He was very confident and handled my query perfectly.

  • By Mumtaz
    March10, 2013

    Aaron was extremely courteous and knowledgeable.

  • By Carol
    March10, 2013

    Curtis was very professional and helpful. He answered all the questions I asked from him and helped me with baggage info. His knowledge about travel is highly appreciated.

  • By Reginald
    March10, 2013

    Sam was very professional, very courteous and he is a great addition to your organization.

  • By Teo
    March10, 2013

    Archie was very good and complete in his work and as phone lines was not clear but he worked with me patiently.

  • By Kay
    March09, 2013

    I had to request a change to my departure time today for booking. I spoke with agent Angel. Angel was very polite and extremely competent in helping me with my request. It was my pleasure to talk with her.

  • By John
    March09, 2013

    I just used online chat assistance with CheapOair. Anson was my assistant. I requested help because my preferred flights I clicked on kept coming up as Sold Out. So I booked the next best flight and next best arrival time, but only after booking did I realize the return flight had a layover of only 50 minutes in Atlanta, from domestic to international. I checked many other flights and only that flight kept showing up for the international ticket. However, Anson found an earlier flight out of Oklahoma City that gave me ample transfer time in Atlanta. Thank you for your online chat service which is convenient at odd times of the day.

  • By Gannon
    March09, 2013

    Lily was patient and diligent while helping me out. And because of Lily I would be booking with you again.

  • By Mojgan
    March09, 2013

    Jamir was very helpful, knowledgeable and was willing to resolve my issue. He understood the situation I was in and took the pain to get it fixed. If you will have agents like Jamir then you will be the #1 company in the United States.

  • By Pauline
    March09, 2013

    Hello Clifton, thank you for helping me with my flight booking. I appreciate the time you took and getting me a cheaper flight. You answered my questions in a professional manner.

  • By Taryn
    March09, 2013

    I just want compliment Denny. He did an excellent job. He is very helpful and calm & I really appreciate your company having nice people like Denny.

  • By Rosen
    March09, 2013

    Braiden was very helpful and knowledgeable and he resolved my issue as per my requirement. It was a relief for me to be connected with Braiden and I will keep using you for all my future travel.

  • By Joshua
    March08, 2013

    I want appreciate the customer service skill of Nehemiah and want to compliment his effort and kindness. He was very courteous and helpful.

  • By Adil
    March08, 2013

    Curtis is a wonderful person working with CheapOair and he was very helpful. His efforts are greatly appreciated.

  • By Lisa
    March08, 2013

    Matteo was very professional, very courteous and is a great addition to your organization.

  • By Fracine
    March08, 2013

    Karlee was very helpful, systematic, and professional. I will keep using you for future reservations.

  • By Victoria
    March08, 2013

    Gilbert was a great help to me. I would like to appreciate his effort and understanding.

  • By Chen
    March08, 2013

    Jarret was awesome and courteous. He helped me in changing the scheduled flights. I appreciate his help and I am pleased with his service.

  • By Udo
    March08, 2013

    Jason was very helpful, systematic, and professional and I will keep using you for future reservations.

  • By Karen
    March08, 2013

    Elliott was very clear with his words and was able to confirm every minute detail related to the booking. I really appreciate his efforts.

  • By Viorica
    March08, 2013

    Agent provided more than a wonderful service and he was very understanding, very kind and very professional.

  • By Marta
    March08, 2013

    Clifford was wonderful and after completing the booking I was extreme happy.

  • By Calvin
    March08, 2013

    Clifford was very professional, courteous, and very understanding.

  • By Nash
    March08, 2013

    Catherine was wonderful. She was polite, very helpful and I was pleased with the support and assistance provided.

  • By Cary
    March08, 2013

    Cali was very helpful and understanding. I wanted to correct the dates for the car booked and he helped in best possible way.

  • By Genevieve
    March08, 2013

    Aaron was very helpful, searched various options for me. He was very calm and patient.

  • By Pam
    March08, 2013

    I have been frantically trying to find flight to anchorage in June and came across a deal on your website that I was interested in. While discussing the flight options with my husband my session timed out and I had to restart my search. When I went back to the site, the flight that I wanted to purchase was no longer showing so I called CheapOair. I was greeted by a very pleasant man by the name of Bennie. He listened to my story and since I had actually printed out the flight, he took all the information for the whole trip and actually found my exact flight for me. Not to mention he even found it cheaper. What a wonderful job he did for me. Thanks Bennie and CheapOair.

  • By Billy
    March08, 2013

    I appreciate the efforts done by Adrianna. My experience was amazing and Adrianna was very professional throughout the call and advised everything. He should get pat on his back

  • By Iandola
    March08, 2013

    Clifford was extremely efficient and helpful. It was due to his efforts I am getting my money back with almost paying nothing.

  • By John
    March08, 2013

    Wille was very courteous and professional. His excellent knowledge saved me from the big mistake, which I had done. I will recommend my friends and family to go with CheapOair only.

  • By Tyletha
    March08, 2013

    Hi Franklin, I would like to thank you for your time and patience. I made a big mistake booking the flight the wrong way. I'm glad that I reached you at customer service to help me with my issue. You were very nice and persistent in getting my problem solved. Thank you again!!!

  • By Lewis
    March08, 2013

    Matteo was extremely helpful and proactive in sorting the issue I had with the reservation.

  • By Kingsbury
    March08, 2013

    Akiko was very kind, professional. I will definitely recommend CheapOair to all my friends and family.

  • By Segnande
    March08, 2013

    Alice helped me in making necessary correction and changes in my travel plans where she exhibited her extreme patience and was able to resolve the problem. All other customer service representatives should have dedication like Alice.

  • By Teresa
    March08, 2013

    Elliott was very kind and helpful. I am happy that my request was understood and quickly entertained.

  • By Sydney
    March08, 2013

    Jermey was very nice and was very kind. He helped me in making changes.

  • By Shelly
    March08, 2013

    Matteo was very nice and helpful. He understands the customer requirements very well.

  • By Pamela
    March08, 2013

    Matteo was very nice and was very kind. I made a mistake and was furious but agent converted my panic into the relief.

  • By Abdul
    March07, 2013

    Finn was exceptionally helpful and he has provided me all the possible options.

  • By Edwin
    March07, 2013

    Donna, thank you for your excellent service and professionalism. I will definitely be using CheapOair in the future and recommend to all my colleagues. I appreciate your willingness to accommodate my mother's superstitious traveling concerns, and finding a more appropriate seating arrangement for her.

  • By Deborah
    March07, 2013

    I do commend Donna on her patience and help with booking this morning. I was concerned about being booked twice on same flight. She offered to help me book it as we were on the phone. I appreciate mannerly, helpful people helping the consumer.

  • By Irma
    March07, 2013

    Hello Donna, thank for your assistance with correcting the misspelled name in our booking. Your assistance and patience with explaining the process to fix this error was clear and concise. I plan to continue to use your service for my future travel needs.

  • By Shannon
    March07, 2013

    To whom it may concern, I just received assistance from Brock on booking plane flights to Oslo Norway. I want to thank him for all his help. We greatly appreciate it. Looking forward to working with him again in the future!

  • By John
    March07, 2013

    Jason was courteous and very professional. He had excellent knowledge & understands the customer's requirement. I had a very nice experience with CheapOair and will continue booking with you.

  • By Sergei
    March07, 2013

    Brayden, thank you very much for your help with the tickets. I really liked your attitude and professionalism. The company should be proud of having such an employee like you.

  • By Elefteria
    March07, 2013

    Terrance was very helpful with my trip and making it easy to alter it. The service is exceptional and we will travel again.

  • By Jane
    March06, 2013

    I want to thank Irving for helping me to confirm the booking with the same price as per website.

  • By Elizabeth
    March06, 2013

    I want to appreciate the Darryl for his excellent customer service and knowledge where he not only saved my travel time but also win my heart too. KUDOS for Darryl

  • By Corey
    March06, 2013

    I wanted to take a quick moment to offer a heartfelt thank you to Kathryn in the schedule change department. When I received the notice that the airline had changed my flights and some of the new flights did not work for me I was very afraid of having trouble fixing it. I am delighted to report that Kathryn took care of my requests super fast , super friendly and really made my night! I must say I had reservations about buying airline tickets through a discount site but you have made the experience easy and enjoyable and I would definitely use your site again!

  • By Jian
    March06, 2013

    I was just assisted by Cass with regard to the change of my itinerary, and I want to appraise the professionalism and work ethnic that he has demonstrated. He was extremely patient in taking care of my concern, and solved my issue. I was very impressed

  • By Allen
    March06, 2013

    Yvonne called me today and asked how my experience was with CheapOair. I rated it 5/5 stars. Thank for allowing me to have such a great trip with no problems.

  • By Maureen
    March06, 2013

    Aaron was simply amazing and helpful. And because of Aaron I would be booking with you again.

  • By Caticha
    March06, 2013

    Birva was extremely pleasant, professional and very efficient. She worked very hard to find me the best deal for my family vacation and was very polite through the whole process. I will recommend Birva and your company to all my friends and family.

  • By Rich
    March06, 2013

    Terrance was very helpful changing my flight and assisting me economically. This was my first flight experience with CheapOair and I will use you again.

  • By Eric
    March06, 2013

    Clark was very helpful and very efficient in helping me to change my itinerary. I am most delighted with his service, and because of my experience with Clark I will return to your service for travel need in the future. Thank you

  • By Farshideh
    March06, 2013

    I HAD THE PLEASURE OF SPEAKING WITH WALKER TO PURCHASE A TICKET. HE HAS VERY KIND, UNDERSTANDING AND HAD PROFESSIONAL MANNER AND THIS WAS A VERY NICE EXPERIENCE. I WOULD GLADLY RECOMMEND THIS WEBSITE TO MY FRIENDS FOR THEIR FUTURE TRAVEL ARRANGEMENTS.

  • By Melissa
    March06, 2013

    Thank you for being very kind and professional. You really helped me out by making sure I knew your policy for cancellations and what best suited my needs regarding travel.

  • By Simon
    March06, 2013

    Ken was very helpful and solved my query within minutes. Ken was very professional.

  • By Kim
    March06, 2013

    Kingston was very helpful and professional and assisted in the best possible way.

  • By Cindy
    March06, 2013

    I was impressed with Randal's knowledge. He was able to answer all questions.

  • By Angela
    March06, 2013

    Dwight did not waste any time to complete the booking. I like the way of CheapOair to complete the booking and provide all information regarding reservation.

  • By Janet
    March06, 2013

    I want to thank Eugene for his patience over the call and resolving my matter with the airlines.

  • By Jane
    March05, 2013

    Cody is perfect and has great patience throughout the call. Only he was able to make changes on my booking and he is great and very professional and knowledgeable.

  • By Burch
    March05, 2013

    Vanessa was wonderful. I am very pleased with the service I received from Vanessa. She was very professional, kind and very empathetic. Vanessa should be recognize for her terrific customer service.

  • By Jay
    March05, 2013

    Kamila was very nice helpful also understanding. Thank You So Much Kamila.

  • By John
    March05, 2013

    I had a schedule change from the airline. I called your change number and got Kathryn. She was very helpful and gave me several other options. We finally agreed on the best one and she changed it and promptly sent me the new itinerary. She was pleasant, respectful, and professional and I really appreciated that.

  • By Steven
    March05, 2013

    Dear Georgina, the services that you provided were far the best and easiest that I have ever had regarding my issue. I am enthusiastic with continuing my services with CheapOair due to the fantastic customer service provided.

  • By Tom
    March04, 2013

    Isabella did a wonderful job in helping me. She deserves a pat on her back.

  • By Leanne
    March04, 2013

    Rochester helped me out of a situation where in I was planning to travel with my family along with a child who qualifies to be an infant on the outbound flight however upon our return flight is only eligible to be booked as a child, which I had consulted with couple of representatives but could not find any solution. Then I was connected to Rochester who successfully helped me. Now I feel more confident and this experience has revived the faith in CheapOair. I owe Rochester the credit and want to appreciate him for his knowledge, helpful attitude in extending a remarkable customer service.

  • By James
    March04, 2013

    Romany is a wonderful person working with CheapOair and he was very helpful. I appreciate his efforts.

  • By Belynda
    March04, 2013

    Ken is very knowledgeable, helpful, and courteous and is willing to help the customers. He should be a trainer and so that everyone know the meaning of customer service.

  • By Connie
    March04, 2013

    Due to a change in our schedule, my husband and I had to re-arrange all of our travel plans to Poland and Switzerland. I was able to go to your chat and worked with Remus who was the greatest of assistance to us! He was very patient with all my changes and questions and was a great help, if all your employees are as courteous and helpful as Remus then you are a lucky company.

  • By Eugenia
    March04, 2013

    I wish to express my total satisfaction with your booking agent Mohammed who assisted me today with reservations for my nephew, his wife, and daughter. He was not only friendly but also very professional who recapped every detail so that I was pleased that I had all the information I needed. He is certainly a great credit to CheapOair.

  • By Terry
    March04, 2013

    To whom it may concern, on Sunday I called CheapOair for a correction of dates. Nehemiah did a wonderful job in taking care of my needs. Thanks for the help and I intend to do more business with you in the future.

  • By Eugene
    March04, 2013

    Remus changed a ticket for me to my full satisfaction, and I wish to commend his work. He was able to answer all my questions and to provide me with the new date I needed.

  • By Anna
    March04, 2013

    To whom it may concern, I would like to recognize Gustavo for doing a great job and providing amazing service. I purchased some tickets through CheapOair and there were some technical difficulties with my itinerary. When I contacted your customer service, I did not start with the right tone of voice because I misunderstood the email that was sent to me by your company. Gustavo was able to explain the issue to me and on top of that, he was able to edit my flight to meet my needs and to avoid any technical difficulties. He also looked for other possible flights that I asked him. With his manners, calming voice and professionalism, his service was outstanding and without the delays. Gustavo is the real asset to your company.

  • By Scott
    March04, 2013

    I am a police officer serving a year in Afghanistan. This year I have booked 4-5 flights with CheapOair and found it convenient and reasonable. While booking this time, I had some problem and contacted the live chat and received assistance from Anson. Internet and telephone interaction from here in Afghanistan is difficult for technical reasons. Anson was extremely helpful, efficient and expedients and I got the booking and flights.

  • By Natasha
    March03, 2013

    Jason is perfect and very helpful throughout the call. He was nice and very good in making changes. I was able to comprehend what he was informing on call, which released my stress a lot.

  • By Eliza
    March02, 2013

    Elliott was extremely helpful and friendly. He was able to book exactly what was asked and did not rush at all.

  • By Nadezda
    March02, 2013

    I want to thank Jermey for correcting the booking and answering for all the queries.

  • By Haynes
    March02, 2013

    Darryl is a nice man who handled my son's reservation with perfection. It was easy to understand his language.

  • By Cornelia
    March02, 2013

    Maci did a tremendous job. She was very helpful and very understanding.

  • By Lynn
    March02, 2013

    Clifford was very helpful and was very efficient. He provided the quick assistance. It was delightful to talk to him.

  • By John
    March02, 2013

    I want to thank Esteban for his fine work helping me rebook a flight with correct dates. He called the airline and was able to cancel the flight and rebook me on the correct dates. He was a great help to me. I will use and recommend your company to my friends.

  • By Judi
    March02, 2013

    Just a note to commend Lara for all she did to help me change my reservation. She persisted until I had the flight I needed and at a great price. She was courteous and patient. I thank her so much and wanted you to know what a great employee you have in Lara.

  • By Kyle
    March02, 2013

    Irving, thank you so much for helping me over the past couple of days. You have been extremely professional and patient with me, which is a gold standard in customer service. You not only were prompt with emailing and calling me back, but you were diligent in getting the things done that needed to be done. Thank you again for your service! I will be using your company for sure in the future.

  • By Adil
    March01, 2013

    Curtis has been very helpful and has helped me to the best of his skills. I will be booking with CheapOair for spring break due to the wonderful services I received from the organization.

  • By Jose
    March01, 2013

    I am satisfied and happy with the customer service provided by Alice today. She was very kind, professional and knowledgeable.

  • By Christine
    March01, 2013

    Curtis has been very helpful and has helped me to the best of his skills. He deserves a pat on the back.

  • By Jagdish
    March01, 2013

    I want to compliment on the service provided Randal. I also come from customer service business and wanted to rate Randal 10/10.

  • By Cassandra
    March01, 2013

    Jermey was very helpful. He was patient and helped me understanding few things.

  • By Leah
    March01, 2013

    Jermey was extremely helpful. He was very patient and knowledgeable. I appreciate the service provided by him.

  • By Carol
    March01, 2013

    Randal was professional and knowledgeable in giving all the information regarding the charges.

  • By Selwyn
    March01, 2013

    Thanks for helping me. I was 100% satisfied with the customer service you provided. My wife and I are very grateful for your assistance. Now we can travel without any problems.

  • By Troy
    March01, 2013

    To whom it may concern, Dwayne did an excellent job fixing my mistake. After realizing my scheduling mistake and checking the website, I contacted customer service. Dwayne kindly took call and calmly took care of my needs. After searching out a solution my fears were extinguished by her extra effort. I am very pleased with the service and would recommend your website.

  • By Zaida
    April 30, 2013

    I was very happy with Scott and CheapOair. Scott was very helpful and wonderful.

  • By Penelope
    April 30, 2013

    I made a mistake while booking the flight online but I was really glad to know that it very easy to get the flight changed, I found it a wonderful experience talking to your representative and I will book with you again.

  • By Abry
    April 30, 2013

    Jayson helped me very patiently to find out the best flight for me.

  • By Angela Sue
    April 30, 2013

    This is my first time booking a flight with CheapOair. I was provided with exceptional customer service by your Agent, Joan. She was very kind, helpful and especially patient. I hope to book more flights in the future with Joan's help. Thank you for making my first time booking a positive experience.

  • By Luis
    April 30, 2013

    I was pleased with the service offered by Darryl. Darryl was exceptionally wonderful, excellent, with his service.

  • By Carol
    April 30, 2013

    Vince was very helpful, courteous & understanding and I appreciate his help.

  • By Nicole Parrish
    April 30, 2013

    I was so happy with the assistance your team gave me with my reservations for my niece during a very difficult time for our family. My niece found her mother dead on Saturday April 20 and I was desperate to get her from California to New Orleans after booking a flight through frontier airlines she was denied boarding due to her age your team refunded the money for that ticket and assisted me with finding a flight that she could take. Thank you once again for everything your team did for our family.

  • By Dorothy
    April 30, 2013

    I was impressed with Vince's customer service. He was great, terrific, quick & a trained travel consultant.

  • By Eva
    April 30, 2013

    Glen was very helpful. His help was above and beyond my expectations. I really appreciate his help.

  • By Ginger
    April 30, 2013

    I was facing difficulty while making booking on the website, so Eden helped me to complete the transaction and did a great job. She was very helpful.

  • By Maria
    April 30, 2013

    Adalyn was a nice representative, very pleasant and helpful.

  • By June
    April 30, 2013

    Esteban was very helpful, very patient and very kind. He was a great help.

  • By Jennifer
    April 30, 2013

    Elle was very helpful, very patient and very kind. She was a great help.

  • By Astryd
    April 30, 2013

    Dwight was very helpful, very patient and very kind. He was a tremendous help.

  • By Jannie
    April 30, 2013

    I want to compliment the assistance and service provided in making new reservation by Billie. Billie was helpful and professional.

  • By Stephen
    April 30, 2013

    Your agent was very helpful & I am pleased by the service quality. He was very polite & delivered an excellent customer service.

  • By Beverly
    April 30, 2013

    I want to thank Phillip for being a savior in resolving my concern. Phillip was the fourth rep I had to deal with and he was able to successfully resolve my concern in the most efficient and effective manner.

  • By Dorothy
    April 30, 2013

    I am sending this e-mail, thanking you for your superb help this afternoon in assigning my step son's seating from DFW to LAX to visit his sick mother. I have been trying to get in touch with Spirit Airline for the past 2 days, only to be given several telephone numbers, holding the phone for 45 minutes, with no answer, which was very frustrating. This is my second booking with CheapOair, and with any more traveling you have all my business. Good Work. Thank You

  • By Xueyao
    April 30, 2013

    I was assisted by Aaron and wanted to compliment. Aaron was very helpful and I appreciate his work.

  • By Virginia
    April 30, 2013

    Alana did a wonderful & amazing Job. I made a huge mistake & she resolved it very quickly and very patiently. I am very happy with CheapOair.

  • By Catherine
    April 30, 2013

    Adalyn did a nice job. My issue was resolved in a timely fashion. She is good.

  • By Rufus
    April 30, 2013

    I want to let you know that Aaron was very courteous and helpful in helping me with my questions and concerns. He went well above and beyond to make sure my questions were answered!! I was very satisfied with my service! Thank you!

  • By Sandra
    April 30, 2013

    I really appreciated the assistance provided by Gilbert. He was helpful and did a great job.

  • By Morgan
    April 29, 2013

    Aimee was very patient and pleasant to deal with and she helped me correct the errors very professionally. Her help was much appreciated!

  • By Dustin
    April 29, 2013

    Riley was very knowledgeable, very clear and very attentive during the call. He was very competitive and Professional.

  • By Kurt
    April 29, 2013

    Rickie was intelligent and he really did a Good job. The prices for the flights were going higher and at last Rickie was there to help me find the perfect flight.

  • By Maureen
    April 29, 2013

    I would like to recognize Georgina Johnson for her excellence in customer service this morning. She was pleasant, understanding and most importantly patient while dealing with my unfortunate situation. I feel that employees deserve recognition for such amazing professionalism, which in this situation Georgina clearly illustrated a genuine character trait of kindness today. She has made a difference in my life and deserves to be recognized for this!!

  • By Sandra
    April 29, 2013

    You helped me a great deal; it is not often that you find such great customer service. I really appreciate you for suggesting me other alternative that help me make a very good decision. I appreciate the time, effort and commitment you showed me. I can say the tone of you voice made me feel I was being treated with much respect and love.

    You showed extreme dedication and commitment to your responsibilities and duties. CheapOair has truly made a very good choice when they hired you. You are definitely an asset to the company. If I knew your managers e-mail I would have sent this e-mail to him. Keep up the great work you do, I know I will recommend this site to all my friends and family 

  • By Isis
    April 29, 2013

    Glen did a great customer service and exceeded my expectation. He was just great and excellent.

  • By Adriana
    April 29, 2013

    Cali was very helpful and resource full. She gave great customer service and made me feel much better. We are using your service for the first time and will surely use again. It was a great experience and will come back to you.

  • By Mario
    April 29, 2013

    The customer service I received was great. Your representative did an excellent job and helped me with my booking. The service was just great.

  • By Pax
    April 29, 2013

    Ramon was very good and I am very much satisfied with the services offered by Ramon.

  • By Shirlene
    April 29, 2013

    Kingston was very helpful and patient while dealing with my problem and resolving the issue with my booking.

  • By Scott
    April 29, 2013

    I was searching the web from my mobile phone, and surprised to see a phone number to call for help booking, a little bit of wait time, and Alexis answered. Right from the start he was polite and helpful; he was able to respond to multiple variations for my travel plan and presented good options. Thank you Alexis for your knowledgeable and quick service, and thank you Cheapo Air for the great prices.

  • By Pax
    April 29, 2013

    I was really satisfied with the level of customer service offered by Archie.

  • By Gerry
    April 29, 2013

    I wanted to appreciate the help of Randal. Randal was excellent and he did a great job.

  • By Hollie
    April 29, 2013

    I was very much impressed with the excellent customer service offered by Darrl. I have never got this kind of Customer Service.

  • By Sandra
    April 29, 2013

    I was very happy with what Irving did. Irving was very good & Fantastic.

  • By Beata
    April 29, 2013

    Aniyah was the most wonderful person I have spoken to over the phone. She was calm and very professional.

  • By Ronald
    April 29, 2013

    Agent Elle was very helpful and understanding and helped me very patiently. I appreciated her a lot for nicely handling the call.

  • By Aubrielle
    April 29, 2013

    Agent London was wonderful; he helped him thoroughly and was a great assistance.

  • By Jackie
    April 29, 2013

    Lisa made me feel better about the review I posted and was very professional and kind! I will be using CheapOair again in my future travel experiences.

  • By Leslie
    April 29, 2013

    I just wanted to thank you for your excellent service. I just spent just a few minutes on the phone with one of your agents (Khristopher) and he was not only courtesy and professional, he was extremely helpful. I will definitely use your services again.

  • By Jose
    April 29, 2013

    I was satisfied and happy with the customer service provided by Eliana. I appreciated her help and she was very kind and patient.

  • By Florence
    April 29, 2013

    I was impressed with the service of Evelyn and I had a good experience booking new flight. Evelyn was extremely helpful, courteous and professional. I will continue using CheapOair for future travel.

  • By Vincenzo
    April 28, 2013

    Sebastian went ahead an extra mile to help me out finding the right flight. I am thankful to him for his service and assistance.

  • By Carmen
    April 28, 2013

    Riley was extremely helpful and I really appreciate his service. Riley was very helpful and it was the first time I made booking with CheapOair.

  • By Paul
    April 28, 2013

    Vivienne, thank you for the revised itinerary with the correct information. If you had been there I would not have got the right itinerary. You really made it easy for me. My family has used CheapOair always. Again, thank you for your help today and I want to use you in the future for our travel needs

  • By Linda
    April 28, 2013

    Aisha was most accommodating and very much responsible worker. I am amazed with customer service offered by Aisha

  • By Joy
    April 28, 2013

    Aisha was quick to understand the issue and was able to resolve quickly.

  • By Rosa
    April 28, 2013

    Dwight is wonderful; he was so much polite and very patient and helped me thoroughly.

  • By Usha
    April 28, 2013

    I am happy with the assistance and service provided by Billie. Billie was wonderful and professional.

  • By Alexander
    April 28, 2013

    I want to compliment Alonso for his effort and assistance. Alonso was very courteous, helpful and informative.

  • By Chen
    April 28, 2013

    My wife was impressed with Maxwell as well as Randal's customer service. She missed the flight and airlines advise to call CheapOair to reissue tickets. Earlier Maxwell offered lower difference of fare where my wife was ready. By later she called and spoke to Randal and he tried for the same date which is wanted. She said Randal was exceptionally good.

  • By Paula
    April 28, 2013

    Matteo was very nice, he helped me finding the best available deal and was very patient.

  • By Inna
    April 28, 2013

    I made a mistake on the name, so I called CheapOair. I like the way I was treated by Irving. Irving made smooth transaction.

  • By Roland
    April 27, 2013

    I would like to take this opportunity to pass on my thanks for the assistance I received today in changing my tickets for my trip. Anson was polite, most helpful and one of the most considerate customer service people I have ever dealt with. CheapOair should be proud to have her working for them.

  • By Michael
    April 27, 2013

    I finally have a few minutes, and I feel it is important to let you know what an excellent job Carmen did for me yesterday. She went way above the norm to fix my problem and she made me feel like I am important to your company as a valued customer. You have an excellent employee in Carmen, and I will both be a return customer the next time I need airline tickets and I will tell my friends of the excellent service I received.

  • By Gary
    April 27, 2013

    Maurice took care of me & showed a lot of patience. He was commendable and I am satisfied with the service. I will use CheapOair again.

  • By Catherine
    April 27, 2013

    I am happy with the service provided by Francisco as he helped me to get refund from the airline due to schedule change.

  • By Shelly
    April 27, 2013

    Vivienne provided excellent service and assistance in correcting the car rental. Vivienne was polite and very helpful.

  • By Scott
    April 27, 2013

    Gilbert was helpful and did a commendable job in changing my flight schedule.

  • By Walter
    April 27, 2013

    Christopher was wonderful and tried his best to get the specific times and flight I was looking for.

  • By Wayne
    April 27, 2013

    I was pleased with the help and assistance provided by Bille in fixing the schedule change for me.

  • By Elise
    April 27, 2013

    Only because of people like Gilbert, I will continue to use CheapOair. The way I was assisted was extra ordinary and I will not forget the help that was offered to me. I will tell it to everyone and even post it on social websites.

  • By Darwin
    April 27, 2013

    Agent was very helpful & I am pleased by the service quality as delivered. Agent was very knowledgeable & delivered an excellent customer service.

  • By Gary
    April 26, 2013

    Hello, I would like to take an opportunity to extend my gratitude and appreciation for Anton who assisted me with my international travel. This is my eighth booking using CheapOair. I understand that there are many booking companies to choose from, but the customer service as Anton portrayed is the reason that I always chose your company. Anton was very friendly and personal. He engaged in a conversation with me about my life in the military and really expressed a caring heart and desire. His "can do" attitude was immaculate and exceptional. I really hope that your company has reward for employees who go "above and beyond the call of duty" such as Anton did. Thank you Anton for getting me home to my family.

  • By Cindz
    April 26, 2013

    I spoke to Marco this evening about making some changes with a flight. He was very helpful and generous with his time. He explained the details very well. Thank you so much Marco for being so kind and helpful.

  • By Paula
    April 26, 2013

    Erick, thank you very much for your helpful service last night. You answered all of my questions and I very much appreciate that you called me back when you found that the travel insurance had not been included when you first processed my credit card. Thank you for all of the helpful information your provided. This was my first experience with CheapOair and I am certain we will use your service again.

  • By Esra
    April 26, 2013

    To whom it may concern; I just wanted to commend Kirk for being such a help with this change of flight. Kirk really put forth an effort to find my original flight I needed.

  • By Edna
    April 26, 2013

    Josh was good and very helpful. For his excellent customer service, I will give him 9+.

  • By Stanley
    April 26, 2013

    Darryl was amazing representative who gave such a customer service and answered every question related to my booking.

  • By Lucyette
    April 26, 2013

    Archie was very polite & courteous throughout the call and I want to rate him 9+ on customer service

  • By David
    April 26, 2013

    Jalen was helpful and patient. Not every time you find someone professional and helpful.

  • By Sandy
    April 26, 2013

    Jalen was awesome. We were in an awkward situation but the agent help me to resolve it.

  • By John
    April 26, 2013

    Kiara is excellent. Her communication skills are very good and she helped me with all the information that I needed.

  • By Peter
    April 26, 2013

    I am happy with the service provided by Sam. He reconfirmed the flights and explained every detail to me.

  • By Wayne
    April 26, 2013

    Konnor assisted me in changing my flights. Konnor was very good, helpful and cooperative.

  • By William
    April 26, 2013

    I selected wrong flight for my travel but Irving helped me to get preferred flight. Irving was excellent, quick and gave best service.

  • By Mary
    April 26, 2013

    Darryl was patient, kind & very efficient in his work and he is excellent as well as helpful.

  • By Ryan
    April 26, 2013

    Jamison had excellent customer service skill. He took care of the concern regarding the name which was misspell on the booking in a simplified manner rather than suggesting a complicated process which had put an ease to my endless frustration. Jamison was efficient and helpful, and for his efforts, he deserves recognition.

  • By Yaman
    April 25, 2013

    Hi Karlee, I just want to thank you for helping me to minimize my losses. I am happy that you received my call. Great customer service.

  • By James
    April 25, 2013

    I want to compliment Ken for being very patient, extremely helpful & understanding my needs. I made a mistake while booking my reservation and Ken made it easy to get through of it. I will definitely recommend my friends and family to book with you.

  • By Sylvia
    April 25, 2013

    Dear Kelsey; thank you for taking my call this morning and for granting me the discount. You were kind, considerate and understanding, it was a true pleasure dealing with you. I am a satisfied customer who will definitely book again with CheapOair.

  • By James
    April 25, 2013

    Marco was professional while addressing my customer issues. He understood my inquiry and was able to assist immediately. Thanks.

  • By Daisy
    April 25, 2013

    To whom it may concern, this is to let you know that the service level received from Wallace was excellent. All my questions were answered and my expectations were fulfilled.

  • By Gwendolyn
    April 25, 2013

    Hi Olivia, I really appreciate your work as you change my flights. I was really scared but you made it easier for me. Thank you so much for all your help. Thanks

  • By Dan
    April 25, 2013

    Dear CheapOair, Kris helped me very much, in a very dire situation. My daughter missed her flight to come home, and was in the Fresno Air Terminal all by herself. Kris helped me to re-book the next flight out that was available. He took the time to make sure I received the confirmation e-mail, made sure everything was right. Thank you, Kris. We appreciate your help.

  • By Laurie
    April 25, 2013

    Kris was a very big help and tried his best to get me the flight on such short notice. He explained everything to me and was patient with my story. Later I checked the flights again and he had done better for me than I could have done on my own.

  • By Bertha
    April 25, 2013

    Dear Jonathan, I am so happy that you look a faster solution of my travel flight problem! I am so grateful with your help and professionalism! One more time, thank you Jonathan! You save my live!

  • By Ramira
    April 25, 2013

    I would like to commend Kris for his outstanding customer service, help, and demeanor. He was a true professional in settling all the problems I had. He stayed with me throughout the whole process to make sure that everything was to my satisfaction. CheapOair has earned a new customer.

  • By Lingling
    April 25, 2013

    Allie was the most compassionate travel agent I came across while dealing with CheapOair. Allie was really patient and listened to my issue carefully and resolved it.

  • By Petlick
    April 25, 2013

    I want to commend the wonderful job Asra. Asra was very patient, kind and answered all my questions while booking my reservation. I will definitely use and recommend her services to my friends and family.

  • By Geline
    April 25, 2013

    I am so happy with the price I paid for all three of my tickets to New York. I got exactly what I wanted and I cannot wait until my trip. Not only was it easy to book my trip but when I lost my info from my email address it was simple as just calling and requesting that they resend it.

  • By Grace
    April 25, 2013

    Thank you very much for your help Wifred! You have done an excellent job! Thank you for giving your 100% effort. You gave me options so I may choose the best of them and you even called airlines for me regarding the shuttle service. I really appreciate your dedication and patience. CheapOair is so lucky to have you in their team. Rest assured I will recommend CheapOair to my other friends and family because of your excellent service.

  • By Peggy
    April 25, 2013

    I want to thank Nehemiah for providing such nice customer service and handling nicely. He was helpful.

  • By Carmen
    April 25, 2013

    Randal was very professional throughout the call and for his excellent customer service skills, I want to give him 10+.

  • By Virginia
    April 25, 2013

    Riley was very helpful, and I appreciate his courtesy. I had some misunderstanding, which Riley cleared out in a very effective manner.

  • By Behrooz
    April 24, 2013

    Hi there, Alexis was a very helpful and had lot of knowledge and information. He gave me good service and helped me alot.

  • By Ricky
    April 24, 2013

    Alexis provided excellent service in my booking. I will definitely choose CheapOair to help me on my travel plan in the future.

  • By Melissa
    April 24, 2013

    This is to letting you know that Marco was very helpful and knowledgeable in the area of concern I had. I want to say he was very professional and appreciate his assistance. Thank you!

  • By Victoria
    April 24, 2013

    As I was having difficulties booking a flight, I accidently put the wrong email address. I called the customer service of CheapOair and talked to Marco. He was very helpful and assisted my needs very professionally.

  • By Shug
    April 24, 2013

    Working with CheapOair was a very positive experience! Lisa is awesome as well! Thanks for everything!

  • By Matthew
    April 24, 2013

    Just wanted to compliment the man agent who helped me re-book my non-refundable flights. He worked very hard to find me convenient new flights for my family at a good price. He also made sure to add our other daughter to the same flights for a good price as well.

  • By Adair
    April 24, 2013

    I was very satisfied from Eugene customer service. Eugene was very helpful & informative. I would give 10+ to Eugene.

  • By Dina
    April 24, 2013

    Ken was very knowledgeable and helped me in booking the new flights.

  • By Jessica
    April 24, 2013

    Shirley was very efficient & patient and helped me thoroughly with booking. I am very pleased with the service.

  • By Nazih
    April 24, 2013

    I am an old man and faced a problem making the reservation online and Nehemiah provided me a fantastic help. It was easy going with him and these kinds of representatives raise the company's reputation.

  • By Edwin
    April 24, 2013

    Maxwell was quick to understand my reason for call and offered solution. I will give 10+ as he was kind & helpful.

  • By Marcia
    April 24, 2013

    Matteo is a wonderful human being. He helped me very pleasantly and was very nice & kind. Matteo diligently helped me throughout the call.

  • By Corazon
    April 24, 2013

    Jermey was a good help. Jermey answered all the questions raised in a very polite manner and the call was handled patiently.

  • By Paul
    April 24, 2013

    Eugene was so quick to understand my case and resolved in nick of time.

  • By Landry
    April 24, 2013

    Dwight was a great experience. Dwight efficiently replied to all the queries raised by me.

  • By Amin
    April 24, 2013

    Clifford was very nice & kind. He was very calm and efficiently answered all the questions. He was very clear and very easy to understand.

  • By Benjamin
    April 24, 2013

    Clifford was very calm, composed and maintained his cool throughout the call where every other agent has a tendency to be carried away. Clifford helped me very efficiently.

  • By Jodene
    April 24, 2013

    I loved the service and was very satisfied from Billie's amazing customer service. Billie was very helpful & informative over the call.

  • By Monica
    April 23, 2013

    I appreciate the excellent customer service I was provided. Agent helped me with the enquiry I had and understood my concerns. Thanks Again.

  • By John
    April 23, 2013

    Glen, I cannot thank you enough for your help with my travel problem this morning. Glen you were very professional in assisting me and were very versed in knowing your job. Looking forward to work with you again, not only because you were able to help me with my problem but that you cared enough to take the time to see my problem through till the end. Thank You Glen for all your help. I will only use CheapOair for my future bookings from now on because of you.

  • By Ranes
    April 23, 2013

    Thank you so much CheapOair for helping me with my booking. It was my first time to book into your site and at first, I was nervous because I have entered all my credit card details but there was no confirmation. After a few hours, someone called me from CheapOair regarding about my booking and my card details. I really appreciate the agent that called me for being patient. However, it was long distance telephone because I am from Philippines but still he patiently wait for me. Thank you to that customer agent who I forgot the name but I appreciate patience and perseverance in dealing with your customer. Thank You!

  • By Abdul
    April 23, 2013

    Dear Cali, I cannot express my gratitude for the help you provided and the professional way of handling customers and handing the exact info that they need. Once again thank you so much for your help and looking forward to dealing with you more times to come.

  • By Mady
    April 23, 2013

    Hello, this to thank Glenn for his outstanding service during the resolution of a booking issue that I encountered yesterday. I called CheapOair and got connected to Glen. He was not only patient and showed care for my issue but also very informative and helpful, and in a timely manner he made sure my issue was resolved by the end of our conversation. Glen's service will be the only reason as to conduct business with CheapOair again and I truly suggest for the company to use his outstanding customer service skills as an example to follow by all customer service representatives. I was completely amazed by Glen patience and understanding. Infinite thanks to him and I applause his excellent and wonderful service to the people that conduct business with this company.

  • By Eston
    April 23, 2013

    Thank you very much for your help. I am totally satisfied with the service you provided me this morning. I surely will recommend your company to my family and friends.

  • By Lily
    April 23, 2013

    I have just started to book my flights on CheapOair recently. I am very happy with the services. There is always customer service representative on the phone. They call you back with the minutes they promised if they are busy. I will continue using CheapOair.

  • By Omar
    April 23, 2013

    I am very happy with the service I got today when I purchased the tickets for my family. The agent was very knowledgeable, patient and extremely polite. It was not stressful at all. Thank you again, you people have won a customer. I am going to tell everybody I know about my experience. I will recommend your company.

  • By Juana
    April 23, 2013

    Riley was very helpful and he was beyond the expectation. He corrected the mistake made while I was booking online and he was very co-opearative too.

  • By Ronald
    April 23, 2013

    Matteo was a great help, he was awesome and helped me throughout the call in a very pleasant manner.

  • By Figen
    April 23, 2013

    I want to appreciate Konnor for assistance in new booking. Konnor was very good, helpful and I will use your company in future.

  • By Jemma
    April 23, 2013

    Talking to Jermey was a pleasant experience. Jermey helped me thoroughly and answered all the questions raised by me.

  • By Kevin
    April 23, 2013

    It was great experience talking to Eliana. She efficiently replied to all my queries.

  • By Alyson
    April 23, 2013

    I made a mistake in the name and Archie helped me to correct the mistake. Archie was fast to rectify the mistake and I am happy with the service.

  • By Richard
    April 23, 2013

    Allie was helpful and she explained the policies clearly.

  • By Peggy
    April 23, 2013

    Agent was very knowledgeable & delivered an excellent customer service. I am pleased with the service.

  • By Ayana
    April 23, 2013

    Darryl was very polite, helpful, and quick to understand the error and provide the resolution quickly.

  • By Rosen
    April 22, 2013

    Yasmin was very patient and did a great job in helping me book to my tickets. I will definitely recommend your services to all my friends and family.

  • By Jones
    April 22, 2013

    I want to appreciate the efforts made by Norman in making the necessary changes on my itinerary. You give excellent services.

  • By Deloris
    April 22, 2013

    I had a great experience when I booked a flight for my son on CheapOair. I will book again on CheapOair, as it was the best price at the time when I was looking for flights to Florida.

  • By Jane
    April 22, 2013

    I want to let you know that the young woman who assisted me was very helpful & she was great. I only book with you & will continue to use in future. I am happy with the services.

  • By John
    April 22, 2013

    Daxton, you have been most helpful in making these changes for me. Thank you for the additional discount that you processed for me. You have been very diligent in your work and I appreciate the time you took to make these changes for me.

  • By James
    April 22, 2013

    I want to a feedback about Aaron. He really did great job, helped me a lot, solved my problems. This person helped me till the end.

  • By Linda
    April 22, 2013

    Thank you Maurice for helping me in correcting my reservation error. I was feeling so desperate that I might have to pay for a ticket that I could not use! You were kind, patient and informative. I now have the exact flight that I need! Your efforts were so appreciated. Thank you.

  • By Karen
    April 22, 2013

    Maurice was extremely helpful to me, helping me to find the best flights at the best prices. He is very polite and helped me with all my needs.

  • By Jenny
    April 22, 2013

    Brittany, my dad and I were so impressed with your efficiency and your courtesy and patience. It takes a great person to care so well for an 89 year old person.

  • By Margaret
    April 22, 2013

    Agent was very helpful and fabulous. He was efficient and polite throughout the call, his service was excellent.

  • By Breens
    April 22, 2013

    Randal was fantastic, great, patient & polite; with him, everything was so smooth and easy.

  • By Rollin
    April 22, 2013

    Matteo was very phenomenal. He helped me thoroughly and very efficiently and professionally answered all the questions asked by me.

  • By Evelyn
    April 22, 2013

    Vince was so helpful and easy to understand. He is asset for the company.

  • By Osman
    April 22, 2013

    I am amazed with the service offered by Darryl and want to praised for him. He is an asset for CheapOair and was very much helpful.

  • By Larry
    April 22, 2013

    Archie was fine and quick to understand. I had selected wrong flights, so Archie instantly called airlines and get it changed asap.

  • By Sheryl
    April 22, 2013

    Eugene helped me to make the changes with the best and lowest fare option.

  • By Virginia
    April 21, 2013

    Dear Maci, I thank you so much for the very courteous and expeditious response on my request for seat assignment. Your professional dealing with your customers is an attestation of the good service that your company offers to your customers. I know that I will continue using your company for my travel needs as I have always done. I will make sure all my friends will try the services of CheapOair.

  • By Wilderom
    April 21, 2013

    Nataly is an asset for your company and because for her I will always book my flights with CheapOair in future.

  • By William
    April 21, 2013

    Dear Michaela, you answered all my questions and helped my way to understand how we can change the name of my wife on the ticket. Thank you so much.

  • By Dery
    April 21, 2013

    Jodie answered my questions efficiently and pleasantly. I appreciate that your customer service representatives addressed me professionally.

  • By Juan
    April 21, 2013

    Konnor was very good, helpful and I will use your company in future.

  • By Brian
    April 21, 2013

    Cale was terrific, smart and quick. I was impressed with the excellent work and professional attitude. I want to compliment CheapOair for the excellent and good people working.

  • By John
    April 21, 2013

    Maci was very nice and professional and sorted everything out. By mistake, I made couple of similar bookings and Maci helped them resolving the issue.

  • By Muthinzi
    April 21, 2013

    Billie took care of seats for my elderly mother travelling alone. I was pleased with the service provided. Billie was very professional and co-operative.

  • By Jagdeesh
    April 21, 2013

    I want to give good feedback about Allie. She was wonderful. She gave me a good option and tempted me to change my flight by giving a perfect flight. Therefore, I want to give a good feedback about her.

  • By Kathy
    April 21, 2013

    Valdemar was very professional and provided all information that I required and also helped me in changing my travel dates.

  • By Neil
    April 21, 2013

    Kristopher was excellent and so professional and he knows how to handle an irate customer.

  • By Deidra
    April 21, 2013

    Valdemar didn't waste any time to complete the booking. He provided all information regarding flights and the precautions I need to take while travelling.

  • By Lynn
    April 21, 2013

    I want to commend Randal, for rendering an excellent customer service. He was very pleasant and easy for me to comprehend. Randal was helpful, polite who deserved a recognition for a job well done.

  • By Shanda
    April 21, 2013

    Matteo is an awesome customer service representative. He was very polite and provided terrific assistance and was sounding very knowledgeable.

  • By Judress
    April 21, 2013

    Maci was very nice and professional and answered every question regarding our reservation.

  • By Miriam
    April 21, 2013

    Jayson went extra miles and he is a great asset to your company.

  • By Ely
    April 21, 2013

    Maci is the best customer service representative who is a good listener and as well very helpful .

  • By Amanda
    April 21, 2013

    Maci was very helpful, nice and doing an excellent job. Maci assisted me in locating the booking with the bare minimum information as I had lost the booking number, which really impressed me.

  • By Kaiser
    April 20, 2013

    Dear Catherine, we just talked by phone, I only want say THANK YOU very much for being so helpful to us. Your Service was outstanding and you were able to make sure that I really could calm down very fast after the hassle. I really wish that company should have more people like you, because you were awesome and very professional. Thank you very much.

  • By Stephen
    April 20, 2013

    Hi Catherine, thank you so much for being extremely helpful today. Although I had to cancel our reservation of today due to some problem with the airlines, I will re-book my reservation very soon through CheapOair. Your excellent service and your 24-hour reservation cancelling policy are both great reason to use your company, which I have used before many times.

  • By Anne
    April 20, 2013

    I am very much satisfied with your service. You are so accommodating, kind, and soft-spoken person. In addition, I want to thank you for the good job you've done.

  • By Johanna
    April 20, 2013

    I just want to let you know that Michael, the customer service representative who attended my call, did everything to help me out with my problem. She was kind and patient. Thank you so much.

  • By Nolan
    April 20, 2013

    I want to cancel my reservation due to death in the family. Sam cancelled the reservation without any charge and provided future credit to me.

  • By Elieen
    April 20, 2013

    I want to thank to your company and to the agent who provided excellent customer service. Eliana was knowledgeable and kind.

  • By Ard
    April 20, 2013

    I was very satisfied with the service and that's the best service I got till date. Eliana was kind, soft spoken, friendly, and patient. I want to give 10 out of 10.

  • By James
    April 20, 2013

    Darryl answered my all question and he is very knowledgeable and kind with his work.

  • By Luga
    April 20, 2013

    Hobert is very smart and nice. He was very patient with me and helped me with all the information I needed. I want CheapOair to know how good he was.

  • By Philip
    April 20, 2013

    The customer service given by Allie was very satisfactory. She helped me with all the information that I need. She was very helpful.

  • By Margaret
    April 20, 2013

    I am very pleased with the service provided by Clifford. He helped me to change my flights with the cheapest fare.

  • By Vlad
    April 20, 2013

    Leland helped me to change my flights and also find the solution for my problem. I will recommend CheapOair to everybody

  • By Samantha
    April 19, 2013

    Dear Marco, thank you for your helpful, courteous customer service this evening. I was concerned I would not be able to change my flight, but with your helpful service. I now have my flight to Hawaii squared away. Your patience and dedication are truly valued.

  • By John
    April 19, 2013

    I called CheapOair earlier in the day to fix my problem. Clifford resolved my query within minutes and was quick to respond.

  • By Robert
    April 19, 2013

    Hi Zachary, we were happy with the service rendered to us on the call to CheapOair. The request for the flights was handled efficiently and thoroughly. In addition, the auto reservation was also made with efficiency. Many thanks again, Zachary, for your help.

  • By Lina
    April 19, 2013

    Hello Zachary! I want to thank you for the wonderful customer service you provided in making the changes to my outbound flights on May 30. Your patience and courteous manner made the process less stressful than I thought it would be. Customer service should always be this way. Again, many thanks.

  • By Janet
    April 19, 2013

    Just a quick compliment for Lisa for the way she handled my query regarding my April 10th return flight connection. I have no complaints about CheapOair and would recommend your group. The cost of the flight was reasonable; responses to my questions throughout the booking process were helpful and clear.

  • By Nancy
    April 19, 2013

    The lady that assisted me with making changes to our departure time was very helpful! It was an extremely helpful communication and I greatly appreciate her help!

  • By Binitha
    April 19, 2013

    Wallace provided great service when I called today to change my travel date. Not only did he provide the service I requested, he also made note that the traveler who a minor and informed me that I should check with the airlines about their policy regarding minors when they are travelling alone. His suggestion was very much appreciated. The wait time was minimal too. Hope he continues to provide such good service. I use CheapOair for all my international travel needs. It is service like this that gives me confidence to go with CheapOair. I thank Wallace once again for his good service.

  • By Franklin
    April 19, 2013

    To whom it may concern, I just want to say that your prized employee Wallace, has once again, done an outstanding job assisting me with my travel arrangements. Thanks.

  • By Peter
    April 19, 2013

    Kamila, thank you so much for handling my concerns quickly and efficiently. You were able to make the adjustments I required in a quick and expeditious manner. I was completely satisfied with both your professional conduct and your attitude. This experience will certainly cause me to use your services again when I find it necessary to travel. Thanks again for your help and cooperation.

  • By Arvind
    April 19, 2013

    Kamila, service provided by you was very good and was of great help. You had sufficient knowledge and skills to understand and resolve my issue. Thanks for the help.

  • By Robbie
    April 19, 2013

    I just spoke to Kris who had the patience of a saint who listened patiently to my questions and even showed me where to find my ticket number. So thank you for hiring a gentleman who took great care a disabled former drummer who has to start live over again and your company made it possible.

  • By Dianne
    April 19, 2013

    Carmelo, thank you so much for your immediate and friendly help in resolving my situation with my reservation. You went out of your way to address my concerns. You came to a perfect resolution and made my life less stressful. Thanks again.

  • By Stanislawa
    April 19, 2013

    I am pleased by the service quality as delivered by agent. He was very knowledgeable & delivered an excellent customer service.

  • By William
    April 19, 2013

    Phillip was very helpful, professional and efficient who deserves recognition for a job well done.

  • By Kevin
    April 18, 2013

    Hi Loren, just wanted to say I really appreciate all your help. Thank you for correcting my email address and being so patient. Thank you for being on hold and for making sure that I get the email on time.

  • By Amanda
    April 18, 2013

    I use CheapOair for all of my traveling needs because they ALWAYS have the cheapest price for airline tickets! They are the best and I recommend them to anyone who is planning a trip!

  • By James
    April 18, 2013

    Thank you for your follow up with me this morning. I am sorry that I did not read the booking properly and I appreciate the time you took to verify both charges and flight status.

  • By Suzanne
    April 18, 2013

    Great experience from booking, reminders, and follow up by Lisa. I will definitely put this CheapOair on my favorites! Just recommended to my sister today!

  • By Katherine
    April 18, 2013

    Thanks, Jodie for your patience with me in changing the return flight from LA. I am a novice flier and get a little nervous with new routines and flying at night. I really appreciate your help and commend you for your professionalism. You kept your cool through the call even though I may have been a little short with you - again my sincere thanks.

  • By Cynthia
    April 18, 2013

    I want you to know that Willie gave me excellent customer service. He went far and beyond to help me get the best flight at the Best Price. I will book with him directly again.

  • By Lousie
    April 18, 2013

    Thank you, Erica for giving me an opportunity to exchange the return date on my flight. I appreciate your prompt and courteous service.

  • By Aracelli
    April 18, 2013

    I am satisfied with Billie and wanted to compliment on his excellent customer service. Billie was very helpful & done a good job.

  • By James
    April 18, 2013

    Kathryn was very helpful & I was pleased by the service quality delivered. Kathryn was very knowledgeable & delivered an excellent customer service as I was arranging for a funeral ceremony. Kathryn patiently founded me the best available deal.

  • By Mevludin
    April 18, 2013

    I made mistake and Javoin cancelled the reservation and provide full refund. I am very happy and will continue to use your service in future.

  • By Ahmad
    April 18, 2013

    I want to appreciate Francisco as he helped me to rebook my flights with the cheapest airfares.

  • By Donna
    April 18, 2013

    I was very happy with the service provided by Leland as he helped me to change my friend's flights.

  • By Mellisa
    April 18, 2013

    Maxwell was so serious & positive regarding his work and I want to compliment his service. He was amazing.

  • By Eyda
    April 18, 2013

    Matteo was really nice travel agent, full of patience and knowledgeable. I would rate him 10/10 for his excellent service.

  • By Golshifteh
    April 18, 2013

    She was really patient and talking to her was very useful. Having employees like her would make CheapOair becoming the best company.

  • By Kathy
    April 17, 2013

    To whom it may concern, I would like to take this opportunity to thank your representative Willie, for helping me out and refunding me my money back, and for correcting my reservation. His expertise was deeply appreciated. Thanks again

  • By Golshifteh
    April 17, 2013

    She was really patient and talking to her was very useful. Having employees like her would make CheapOair becoming the best company.

  • By Barry
    April 17, 2013

    I have used CheapOair website several times and have always been satisfied. Lisa called me and was very polite and helpful. I will continue to use this company again.

  • By Lasse
    April 17, 2013

    Hi Marco, thanks for all your great service, I really appreciate it. Thanks for being so understanding and being able to make the changes needed. Will use your for services in the future for sure!

  • By Steven
    April 17, 2013

    Marco was outstanding! He was very quick and efficient at answering my questions. In addition to this, he told me about the trip protection insurance that is offered by your company. I am very happy with the service I received and I believe Marco is a valuable asset to your company. I wish everyone I spoke to at a call center were this easy and pleasant to deal with!

  • By Jason
    April 17, 2013

    Marco, I really appreciate all of your help. It is great to see that customer service is alive and well at CheapOair. You saved our family vacation!!!!

  • By Rubin
    April 17, 2013

    VERY GOOD SERVICE. THIS WAS A LAST MINUTE CHANGE AND IT WAS HANDLED VERY PROFESSIONALLY. THANKS

  • By Carolyn
    April 17, 2013

    Dear Ayden, thank you for your prompt and courteous assistance this evening. As I said during our conversation, I have a granddaughter in Pediatric ICU and while trying to book a flight, found it very confusing. Your willingness to help just made the process so much easier.

  • By Rebecca
    April 17, 2013

    Ayden, I have use your company for few months, I really appreciate your help and kindness. I will refer to my family and friends. Your website very friendly to use and easy to understand. I am very happy your company and you help me a lot. I am looking forward to use your company for the future.

  • By Patt
    April 17, 2013

    Just want to let you know that I purchased a ticket today for London and I made a mistake and had the wrong date. I called CheapOair and spoke to. He was extremely helpful and patience. You have a wonderful and courteous employee. Should I need to make a reservation in the future Ayden will be the one to call.

  • By Luczynski
    April 17, 2013

    Thank you for your help in arranging our seats. You are very professional, courteous and efficient. We appreciate your efforts to make our fly more enjoyable.

  • By Sharon
    April 17, 2013

    Georgina, thank you for your assistance today in reference to booking. I truly wish we had more customer service representatives like you. You are truly a polished, focused skilled professional.

  • By George
    April 17, 2013

    I enjoyed booking with CheapOair and the follow up call with Lisa.

  • By Jerry
    April 17, 2013

    I just wanted to take a moment to let you know what an easy and professional representative Elian was this morning. I needed to change a reservation only a few hours before my flight was scheduled and with Elian detailed and courteous help canceling and rescheduling my flight - he even found me discount on the new flight. I am having a much better morning already!

  • By Jonathan
    April 17, 2013

    Just wanted to say, thank you for your great service in ensuring that our vacation packages were successfully booked and confirmed. I've never had an agent call me back to follow up on my request nor provide to me their email and phone number. This is the hallmark of excellent customer service. Thank you, once again.

  • By Shella
    April 17, 2013

    Vince was such a helpful, patience, excellent customer service representative. I was very happy with him and he is an asset for the company.

  • By Kenny
    April 17, 2013

    Darryl was quick to understand the problem and fix the overcharge amount by refunding the amount for seat assignment.

  • By Hollie
    April 17, 2013

    I want to say thank you to CheapOair and especially to Darryl for handling the query in professionally. Darryl was so patient on the call and very helpful.

  • By Jack
    April 17, 2013

    Adrianna was very helpful, knowledgeable, and patient and I was glad to speak to such a travel agent who cares for the passengers.

  • By Glabys
    April 17, 2013

    Adrianna was great & understood the problem. She fixed the problem in no time. I am really satisfied with her service.

  • By Michael
    April 17, 2013

    I want to appreciate Kristopher for rendering a remarkable customer service in helping me with changes in my travel plans by working out the best deal and the best Itinerary.

  • By Wilson
    April 17, 2013

    The service was good. Very helpful and knowledgeable, helped me get a discount on my flight

  • By James
    April 17, 2013

    I am very satisfied with how Elian handled this call. Honestly this has been the best experience so far I had comparing other customer service calls. Good job Elian.

  • By Joseph
    April 16, 2013

    I want to appreciate representative Jarvis for the services I received from him. I called you earlier in the day as well however but my problem was not fixed but when I spoke to Jarvis, he resolved my query within minutes and was quick to respond.

  • By Jayendrad
    April 16, 2013

    Thank you. I am extremely pleased and satisfied to talk to you and with the excellent service, you provided. It was a pleasure talking to you as a customer.

  • By James
    April 16, 2013

    I was very happy with the way Olympia helped me in terms of my flight. Olympia was very professional. I will continue using CheapOair for further tickets and would refer to my friends and family.

  • By Chris
    April 16, 2013

    I was gratefully greeted by outstanding customer service from Jennifer in the billing department. Thank you, Jennifer, for going the extra mile to make sure your customer is completely satisfied. Only because of you, I will never go anywhere else! Thanks again for making my experience with CheapOair a memorable one!

  • By Michael
    April 16, 2013

    Nehemiah provided the excellent service. He was phenomenal and all the queries and questions stands resolved.

  • By Bilar
    April 16, 2013

    Nehemiah was very quick to perform the transaction and for such a smooth transaction, I will always use CheapOair

  • By Kimberly
    April 16, 2013

    Murray was extremely helpful, patient and very easy to deal with. I want to name him as GoldStar.

  • By Bernadette
    April 16, 2013

    Eliana was exceptional. She speaks clearly and was very easy to understand. She helped me with the changes and I was very pleased with the assistance.

  • By Paul
    April 16, 2013

    I want to appreciate the excellent work done by Maxwell and want to thank for handling my query in the professional way. Maxwell is very helpful.

  • By Hubert
    April 16, 2013

    You provide the information I needed. I`m satisfied with the service I received from you. Your attitude and behavior with customer mean me – was very professional. You have a good knowledge about time, service and procedures. You were very polite. In today’s digitally distracted world, listening is becoming an increasingly rare skill. Of course, people speak at different speeds — some take longer to get to the point and some never get to a point at all. I feel that you tried not only hear me but to be paid attention to. Thanks again.

  • By John
    April 16, 2013

    Aaron was awesome and wonderful. My reservation was canceled but Aaron found me a better deal. My flights were rebooked and I want to appreciate the call back service and customer service.

  • By James
    April 15, 2013

    I spoke with Brayden a short while ago; he was of great help in satisfactorily resolving the situation. I would gladly recommend CheapOair to anyone seeking airline tickets.

  • By Benjamin
    April 15, 2013

    Agent was very helpful & I was pleased by the service quality as delivered by him. Agent was very knowledgeable & delivered an excellent customer service.

  • By Albert
    April 15, 2013

    I am immensely satisfied with the service level as provided by Elle & wanted the agent to be praised for his patience & service skills.

  • By Frank
    April 15, 2013

    Elliott was very helpful. He helped me very patiently and helped me in making a booking and answered every question very politely.

  • By Shareen
    April 15, 2013

    It was pleasure talking to Dwight. I was very pleased with the assistance provided. All my questions and queries were answered.

  • By Carol
    April 15, 2013

    Aniyah was very helpful and she was beyond the expectation. She offered a discount for my ticket although I did not tell about my situation.

  • By Anike
    April 15, 2013

    I want to thank for the good customer service that I received from Konnor. Konnor was cool, understanding and I loved the assistance provided.

  • By Kamal
    April 14, 2013

    CheapOair has excellent customer service representatives in the name of Randal and because of Randall experience and helping nature I will only make booking with you.

  • By Jorge
    April 14, 2013

    Maxwell was supreme, very polite and I would rate him 9+.

  • By Enrique
    April 14, 2013

    Jayson was fantastic in his approach and I found him helpful and knowledgeable. He was able to find me the cheapest deal, which I couldn't find online.

  • By Aillen
    April 14, 2013

    Cali, you have made one of my worst nightmares such a great experience. I was very worried that I would have a difficult person who would not be as nice and accommodating as you. I don't think even my parents and siblings would have been so understanding of the situation. Thank you for your patience, wonderful demeanor, and cooperation. You made this whole process headache-free, which is very rare considering today's customer service. I wish you the best, and thank you once again.

  • By James
    April 14, 2013

    Adalyn was my travel agent and was a great help. She was very kind and very understanding.

  • By Dianne
    April 14, 2013

    Matteo was excellent customer service representative who is efficient in his working and I want to speak to him only for my future travel.

  • By Yanique
    April 14, 2013

    Talking to Matteo was a good experience. He was very helpful, he speaks clearly, very easy to understand and out of a scale of 1-10 I will give 10.

  • By Maria
    April 14, 2013

    Matteo is a man and helped me tremendously. He was very kind, very polite and understands the customer's requirements. I appreciate his efforts a lot.

  • By Thomas
    April 14, 2013

    Dwight was very polite and very kind and helped me thoroughly making a new reservation. People like him should get a raise.

  • By Beverly
    April 14, 2013

    Clifford was a tremendous help. He helped me in making changes on my reservation and was very polite throughout the call.

  • By Kimberly
    April 13, 2013

    Willie was amazing. He went over and beyond with finding me the perfect airline flights to fit my needs. He was so professional, highly trained, helpful, warm, kind, & respectful. Willie certainly knows how to serve people and make them feel good and important. Thank you Willie for your commitment to finding me the perfect flight reservations. I so appreciate your wonderful help wonderful consideration.

  • By Guerline
    April 13, 2013

    I want to express my thank for the amazing service that I received from a special agent with a lot of good personalities, just to name few, patient and willing to satisfy customer needs. Thank you!

  • By Glory
    April 13, 2013

    Hello Scott, I want to thank you once again for your excellent customer service. You went beyond to make sure I was rescheduled on a flight were I get to Sydney in a timely matter. My flight was delayed almost 13 hrs and your immediate coordination with the airline made possible a rebooking to another flight where I will be getting to Sydney just 1.5 hrs later than previously planned. You helped me not to lose almost an entire day of my already short vacation in Sydney. I am glad CheapOair have representatives with such professionalism and customer service.

  • By Bermudez
    April 13, 2013

    Hanan was wonderful. Hanan was patient, professional, and very courteous. I myself was in customer service business, I know the importance of providing excellent service, I was very impressed with Hanan, and for that I would recommend and use your services in the future.

  • By Doris
    April 13, 2013

    Finn did a 100% job and I want you to put that in his permanent file. He is very kind and caring and the way he helped me is completely satisfactory.

  • By Spiro
    April 13, 2013

    Evelyn is very helpful. She explained everything very clearly and is tremendously professional. I am very happy with her service.

  • By Alban
    April 13, 2013

    Thank you Kamila for your support yesterday. It is greatly appreciated!!! I will buy my tickets from your website next time I have to fly to Europe.

  • By Jim
    April 13, 2013

    Riley was tremendous and very patient in providing assistance and providing the utmost level of customer satisfaction. I appreciate his hard work and am very pleased with his services.

  • By Basra
    April 13, 2013

    Agent had good communication skills and excellent throughout the call. The reservation agent was wonderful and nice to carry out the exchange process with much ease.

  • By Mathyl
    April 13, 2013

    I want to compliment the help and accommodation that I received from Christopher. Christopher tried his best to get the specific times and flight I was looking for.

  • By Sylvie
    April 13, 2013

    Billie is a nice person who helped me finding a great deal for my wife to fly. I want appreciate him for the professionalism and good service.

  • By Julio
    April 13, 2013

    I am very much satisfied with the service provided by Hawk. I will continue to do my business with CheapOair in future.

  • By Jim
    April 12, 2013

    Hello Harriet, I do appreciate very much the excellent service you provided me recently. Your understanding and action on my behalf was first-rate! Thanks again.

  • By Pie
    April 12, 2013

    Hi Estrella, thank you so much for your time explaining very detailed about the cancellation rules to my flights reservation. It is very helpful. I really appreciated your patience and excellent customer service.

  • By Margaret
    April 12, 2013

    Dear Aniyah, a month ago you helped sort out my booking for an urgent flight to England. I got the job and wanted to say thank you. I would not have done it without you. Thank you so much.

  • By Jane
    April 12, 2013

    Vidhi was a delight to talk to and was extremely patient, polite, and professional. Vidhi made the whole process fast and hassle free.

  • By Shuxing
    April 12, 2013

    I am very pleased with the online customer service provided by Melody. She helped me go through the seat assignments for an international travel with 2 stops and 3 airlines. I would definitely book my future flights at CheapOair for great deal and friendly customer services.

  • By Simin
    April 12, 2013

    Sarai was very kind and soft spoken, she helped me out in every way, loved talking to her.

  • By Ahmed
    April 12, 2013

    Hi Jodie, it has been a pleasure talking to you and helping me alot regarding my reservation. You are so patient and wonderful. Thank you so much again to booking a new reservation and changing the reservation. Looking forward for more trips.

  • By Curtis
    April 12, 2013

    I am very much impressed by service provided by Karen. It was my best ever booking experience and I will always recommend you to others and will continue bookings with you.

  • By Florio
    April 11, 2013

    I was very happy to have Marlin online. I was facing issues for the itinerary and Marlin helped me completely. Marlin was very polite, very helpful and patient.

  • By Sandy
    April 11, 2013

    Sarai was very patient with me and walked me through my reservation. She was friendly and very helpful and made me feel very at ease. I really appreciate all the help she gave me. She kept me from making several mistakes by making sure I checked certain things. Thanks for being so kind and helpful.

  • By Marisa
    April 11, 2013

    To whom it may concern, your organization should be proud to have an outstanding employee like Wille working with you. Late yesterday evening I realized that the airline itinerary was for the wrong dates of travel. I immediately called and got Willie on the other line of the telephone. He assured me he would do everything in this power to rectify this situation knowing how upset I was. In the end, he did everything he said he could do. I have my dates of travel! I wish more companies had individuals like Willie working for them. He was an amazing person. Eger to please and dedicated in his work.

  • By David
    April 11, 2013

    Clifford was excellent and very nice travel agent. My wife and I are pretty much satisfied with the itinerary and we always make bookings with you.

  • By Jou
    April 11, 2013

    Agent was very helpful and nice to make changes to my parent's booking. He was very patient and courteous

  • By Leonard
    April 11, 2013

    Darryl was one of the best customer service agents who helped me to make some changes in my booking. He was very polite and knowledgeable.

  • By Robert
    April 11, 2013

    Your agent had done great job while helping me to complete the booking. I want compliment on his hard work.

  • By Elfreda
    April 11, 2013

    Kiara is very patient and helpful. She is highly recommendable and I am overjoyed with the way she helped me with my booking. She has done a marvelous job.

  • By Masoud
    April 11, 2013

    Irving has been very helpful. He resolved the problem in my booking and I want to compliment him.

  • By Buzz
    April 10, 2013

    To whom it may concern, I wish to complement you on your employee Eloise. She handled my request professionally and with a great attitude toward helping me. If all of your employees are like Eloise, you are truly a lucky corporation. Thank you

  • By Jane
    April 10, 2013

    Andersen was extremely pleasant, understanding, and efficient. She listened to my problem and solved it quickly. It is too bad other organizations do not have such personnel to represent them! Please express my gratitude to her.

  • By Manuvainga
    April 10, 2013

    Hi Sarai, thank you so much for your help with my son's reservation. My family is travelling all the time and your help is greatly appreciated.

  • By Dianne
    April 10, 2013

    I want to comment on the excellent service received from your representative Ericka. She was very pleasant and took care of my inquiry in a very professional manner while assuring me that my current itinerary will not be affected. This is my first trip with your company, CheapOair, and I have been very satisfied both with the ease of booking my trip, your flight alerts and your customer representatives.

  • By Lehner
    April 10, 2013

    Dear Johnathan, I want to thank you so much for your very efficient help with my situation. My computer has not been working properly and while checking airline tickets, I had a reservation on hold until I could confirm with my husband and my computer turned off. In the process of turning it back on, it must have sent the form and the tickets were confirmed. The problem is that my husband was considering a train ride with our children instead and ultimately we ended up not wishing to purchase airfare. I was dismayed to see the "no refund" policy on the confirmation and panicked. I called your customer service number immediately and I was helped within a few minutes. You were very helpful, kind and understanding of my situation and canceled and refunded the tickets so that we did not have to pay for a flight that we did not intend to take. I was so relieved and will definitely use your sight for all my future bookings as well as recommending it to my friends. Thank you for making a stressful mistake on my part, a simple solution on yours.

  • By Tara
    April 10, 2013

    Very polite, easy to understand and helpful. Great customer service experience, thank you very much.

  • By David
    April 10, 2013

    Today Alice spent a good amount of time with me on the phone being very courteous, diligent and helpful. She was able to find a ticket of comparable price to another one that I had before. She spent the time to find it, gave me a call back just like she said she would for me to confirm the ticket change. All in all, she was very, very helpful, and that is why I took the time to write about great performance of your employee.

  • By Alma
    April 10, 2013

    Matteo was a nice help. He was able to answer all the questions raised by me and was very knowledgeable.

  • By Eric
    April 10, 2013

    Darryl not only offered excellent time saving itinerary but also saved money too. I am satisfied from Darryl.

  • By Christian
    April 10, 2013

    Archie was exceptionally well groomed agent. With his excellent service, I am very happy and would be continue purchasing the tickets from CheapOair.

  • By Ayden
    April 09, 2013

    Thank you for all of your help. You spent several hours trying to help us with a difficult problem. I was rude on the phone, and so was my wife. You tried hard to help us with a challenging reservation. My wife and I both wanted to say thank you.

  • By Linda
    April 09, 2013

    I had a problem booking my flight from San Antonio to Dallas, TX. Marco was very helpful and very courteous. My computer skills are poor and he was very patient with me. I will make more reservations with your company. Thank you.

  • By Meruia
    April 09, 2013

    Dwight was very helpful and very kind. People like Dwight raise the level of the company.

  • By Antonio
    April 09, 2013

    Sam was very professional and helped me to reconfirm the flights and send the confirmation email to me and explain the things properly.

  • By Laurie
    April 09, 2013

    I made a mistake while making the reservation and agent Clifford was superb and helped me diligently with complete care. I am very impressed with your company and service.

  • By Jamila
    April 09, 2013

    Aisha was very good and very kind while helping me. She was very knowledgeable in order to answer every question.

  • By Deborah
    April 09, 2013

    I was very pleased with the service offered by Aisha. Aisha was very good and confident in providing the information.

  • By Owen
    April 09, 2013

    I am very happy with the smooth process of booking the reservation and humorous conversation. Would definitely use and recommend CheapOair in future.

  • By Idalie
    April 08, 2013

    Thank you, Marco, for all your help in helping me to secure my airline ticket for my upcoming trip. Still do not know why the computer system will not accept our e-mail address. That was a very frustrating moment for me. However, you very patiently walked me through the process of booking my flight for which I am excited about.

  • By Haider
    April 08, 2013

    Hello Kamila, it was pleasure talking to you. Thank you very much for helping me rescheduling the trip and providing me with different options to choose. Your customer service skills were above the contemporary industry standards and I look forward to book with CheapOair again.

  • By Ryan
    April 08, 2013

    Jonathan was very helpful, I was on the phone for a very long time, but he was very attentive and very polite.

  • By Jim
    April 08, 2013

    I just had to change a ticket booking because of my own mistake. Wallace was excellent in his help in seeing the change all the way through, and even made the additional charges I knew I would have to pay seem at least bearable. I just hope he stays around because I would use CheapOair knowing people like him are in your employee.

  • By Holly
    April 08, 2013

    To whom it may concern; I am writing to thank your customer service representative, Terrance in his excellent assistance. I had an unfortunate family emergency and needed to cancel my reservation but could not afford to take a loss. He did get me the refund and it was greatly appreciated.

  • By Steve
    April 08, 2013

    Hi, I gave Wallace a big complicated ticket change request, and he was very polite and patient while he took care of the updates. He did a great job in explaining the options and finalizing the information, double-checking the information to make sure it's accurate, etc. I appreciate his work.

  • By Martha
    April 08, 2013

    Nehemiah was very kind and very nice and I want to appreciate your company. It is very easy to deal with and I am very happy with the assistance.

  • By Haikel
    April 08, 2013

    London was very helpful and very kind. I am happy with your company and you guys are best.

  • By Sevrin
    April 07, 2013

    Just received a call from sarai and I am very appreciative of the call. She answered my question completely and to my satisfaction. I was impressed with her sincerity and I could tell she wanted to make sure I understood everything. Thanks Again.

  • By Valerie
    April 07, 2013

    I want to compliment the awesome customer service that I received from Christopher. Christopher was patient and informative. He was wonderful and a big help for me.

  • By Denise
    April 07, 2013

    Crystal was very patient, kind, and professional. I had a very complicated case and Crystal went "that extra mile" to assist me. I also want to thank your management for training our employees to provide such excellent customer service.

  • By Suhad
    April 07, 2013

    I will do business with CheapOair only because Gilbert dealt with me in very phenomenal manner. Gilbert was outstanding worker and he understood exactly what I wanted.

  • By Doreen
    April 07, 2013

    Konnor did a wonderful job by saving my money. He was cooperative, very professional and did a great job.

  • By Tyler
    April 07, 2013

    I want to appreciate the help and good customer service provided by Konnor in booking my ticket. Konnor did a great job and he will continue using us for future reservations.

  • By Lourdes
    April 06, 2013

    Kirk, I cannot thank you enough for the time, excellent service, and assistance you provided today. I was able to achieve all my travel booking requirements with CheapOair thanks to you.

  • By James
    April 06, 2013

    Kenzie did a professional job in helping me to retrieve my changed reservation, which has not been sent to me after making a change. She was reassuring and pleasant and waited on the phone until the email with the new reservation had reached me. My faith is somewhat restored in your system thanks to her attitude and efficient handling of my concerns.

  • By Sorab
    April 06, 2013

    To whom it may concern; my service call with your agent was excellent. My request was handled efficiently and very helpfully. I had asked for various cost options for various departure dates and this was handled very patiently.

  • By Betty
    April 06, 2013

    Kelsey was excellent in handling my problem. She was very cordial and prompt. She made my booking very pleasant. Thank you so much.

  • By Cheryl
    April 06, 2013

    Thank you for the assistance provided by your employee Marco. He was very polite. He was very easy to understand. Marco seemed to know how to perform his job well.

  • By Ken
    April 06, 2013

    Greatly appreciate very professional nature and assistance in obtaining best fare possible. I have used website before and first time talked with customer representative, and am very satisfied with assistance provided.

  • By Lila
    April 06, 2013

    Thank you Marco for your help in making the above changes to my flight.

  • By Natasha
    April 06, 2013

    The agent to whom I talked was very nice and helpful throughout the booking. This representative was easy to work with and made it comfortable to book reservation.

  • By Melinda
    April 06, 2013

    Nehemiah was very efficient. He was wonderful and polite and helped me thoroughly.

  • By Ariana
    April 05, 2013

    To whom it may concern; Willie provided exceptional customer service today. He took care of my situation in an efficient and timely manner, spoke clearly, and addressed me kindly. My experience was terrifying and I am very grateful for his customer service.

  • By Vanja
    April 05, 2013

    Dear Willie, thank you so much for your help. Your service was great. Since we never booked our by the online travel company, it was a long hectic morning trying to change all our reservations. You were so helpful and understanding about our situation.

  • By Promod
    April 05, 2013

    Dear Loren, we spoke a little while ago regarding my booking. Just wanted to say thanks a lot for everything. I was so scared that I booked wrong flight but thanks a lot for helping me out.

  • By Phyllis
    April 05, 2013

    Kamila, thank you for your wonderful service. Now I have all my information for my trip. The one that I had was incomplete. Thank you again for your very polite service.

  • By Richard
    April 05, 2013

    To whom it may concern, I just had an excellent customer experience from Norman from your customer service department. I had booked a flight from Shanghai to Los Angeles, except I never had a confirmation except a thank you message for a successful booking. I called the customer number and I was able to reach Norman who patiently explained how something like this might happened.

  • By Linda
    April 05, 2013

    Thanks to Wallace, we have the flights that we originally wanted. Yesterday, I was told that we could not get the timings that we wanted for the price we wanted. This morning we found them on another airlines and Wallace was able to make the changes. We are so grateful and will use your service again.

  • By Anil
    April 05, 2013

    Dear Paite, this is to thank you for your assistance regarding my call about my travel plan from Philadelphia to Costa Rica and back. You did your job very well. You were friendly and well informed. I was very satisfied.

  • By Susan
    April 05, 2013

    Konrad, just wanted to thank you so much for your generous time a patience in making my changes on my flights. I am traveling due to a family crisis and need to return due to my daughter being ill and having to return to work sooner than I had planned. Your kindness was most appreciated, more than you could know.

  • By Beth
    April 05, 2013

    I MADE MY RESERVATIONS ON YOUR WEBSITE TODAY. IT WAS QUICK, HAD CLEAR INSTRUCTIONS, LOWEST PRICES, AND WAS EASY. THANK YOU SO MUCH.

  • By Kamran
    April 05, 2013

    Hi Kris, just a note to say that I appreciate your help with correcting my wife's name in two bookings. The call took longer than I expected but it wasn't your fault. I appreciate finishing the job with one phone call only. You were courteous and professional.

  • By Cecile
    April 05, 2013

    Dear Paite, I would like to thank you for your professionalism and the excellent customer service you provided to me today during our telephone call. As you know, I booked 8 reservations with CheapOair and needed some assistance with some other flights. Your patience and explanation were much appreciated. You have made me a very satisfied customer and one who will recommend CheapOair to my many employees and friends.

  • By Lindsey
    April 05, 2013

    I am very happy for the service that I received from Josh as he helped me to cancel the reservation and explain the future credit rule properly to me. He provided discount on the cancellation fee. He is a champion in his work.

  • By Omar
    April 05, 2013

    I want to appreciate Josh's work as he reconfirms my flights and provided all the information that I required. Josh was excellent.

  • By Malota
    April 05, 2013

    Javoin helped me to cancel my reservation with nominal charges and I want to thank him for this.

  • By Krystin
    April 04, 2013

    Akiko provided me fantastic and friendly service, helped in changing my booking, and even saved some money. Akiko was very kind, professional, and knowledgeable. I will definitely recommend CheapOair to all my friends and family.

  • By JuSung
    April 04, 2013

    Thank you for all your help. You have answered my questions and assisted at the best level possible. It was great experience

  • By Prasenjit
    April 04, 2013

    Good service provided in an efficient manner. Donna did not rush through as she handled my request and got back to me as promised. I am satisfied on the call today. Thanks!

  • By Tonia
    April 04, 2013

    I am very impressed with the kind of service that Elliott delivered. He was very kind and polite and very understanding.

  • By Peter
    April 04, 2013

    Your customer service agent was very professional and very patient and helped me in a difficult situation.

  • By Inna
    April 04, 2013

    Jermy was very helpful & done great job in finding flights with the lower price. I want to appreciate his help and give 10/10.

  • By Sonja
    April 04, 2013

    Darryl did very good Job & he was patient and I will rate 10+ for him.

  • By Phyllis
    April 04, 2013

    I want to compliment on the good work of Nehemiah. Nehemiah was courteous, hardworking, & helpful. He is a good worker.

  • By Herbert
    April 04, 2013

    I called up because of schedule change in my booking with 15hrs layover but Josh helped me to get fix the problem in professional manner.

  • By Evelyn
    April 04, 2013

    Representative helped me throughout and was very co-operative and I want to compliment the way she worked for me in booking cancelation.

  • By Carrie
    April 04, 2013

    I want to thank Elle for reserving my seats. Elle had done great job by providing such a smooth service.

  • By Carolyn
    April 04, 2013

    I made a booking but selected alternate option with incorrect date & booked hotel. However, when I checked the booking & realized my return date is incorrect. I want to thank Randal as well as Amos for providing resolution. Randal took his time to provide all information and Amos done excellent job.

  • By Alice
    April 04, 2013

    Gilbert was wonderful, prompt and has professional attitude. I will choose CheapOair and your service for future reservations because of Gilbert, as he was perfect and very helpful.

  • By Jean
    April 04, 2013

    Irving took time to give best possible resolution, but he was polite & pleasant which I liked in him. He was very knowledgeable.

  • By Cali
    April 04, 2013

    Jermey done excellent work & he was very helpful. He took out his time to provide the resolution and explain step by step for the process of refund.

  • By Amirali
    April 04, 2013

    I am very happy from the service offered by Aisha and every time I get excellent service from CheapOair. My experience was very good and all agents are supportive as well as helpful. I am very much satisfied.

  • By Tourkia
    April 04, 2013

    Clifford is a gem, he must give some training to other customer service representatives, and he must help them how to handle customers. Clifford was so patient, so polite and helped me thoroughly.

  • By Maryla
    April 03, 2013

    Hello Herman, I really appreciate your help and "going the extra mile" to assist me. We were in a difficult situation and you helped us very much. My husband and I purchase tickets through your agency quite often and having an experience with great customer service, which you have offered, we will continue to do so.

  • By Wilson
    April 03, 2013

    Marco, I want to thank you for helping me with my travel arrangements. Your professionalism and attention to detail was above and began normal customer service. I hope that our superiors appreciate your efforts. The kind of service you provided is rare these days and you are an example of what everyone should be doing!

  • By Shin
    April 03, 2013

    Dear Leonard, I am deeply moved by your customer service for more than a hour through the phone call and follow up mail like this. Your service just made me a royal customer for CheapOair and I will definitely sure you are the great asset to your company.

  • By Julie
    April 02, 2013

    Hi Jeffery, thank you so much for all your help with our bookings. You were very kind and patient in answering all my questions, and worked hard to get us the best rate possible! I also appreciate all the 'tips' you have given me!

  • By Drenda
    April 02, 2013

    Jeffery was very helpful and so kind and patient. He is a great asset to your company. Businesses need more employees like him. He even called me back when he said he would. I am looking forward to my upcoming trip and I know we will have a great time.

  • By Libby
    April 01, 2013

    Thank you so much for your help! You were awesome and were able to meet my needs! Looking forward in planning our family summer vacations with you all!

  • By Jasna
    April 01, 2013

    I just want to tell you that I have such a good experience with you. You were very polite and very helpful to me. I can give 10+ that is how good you where with me. Thank you Johnathan, you were wonderful.

  • By Kristin
    May 13, 2013

    I just received a phone call from Lisa asking about my experience with CheapOair and I have to say no other company calls for follow up! I appreciated the call and that is why I continue to use your website. I love CheapOair website because it is easy to use and has the best pricing on flights. I have booked 6 flights this year alone and I still have at least 5 more to book over the next couple of months, and I will absolutely be booking them with CheapOair. Thank you!

  • By Connie
    May 13, 2013

    I called to request help with an error in my flight dates. I was lucky enough to be connected with Emanuel. I explained that I was meeting a man in Texas that I had dated 35 years ago, and this trip was very important. Emanuel was so helpful and informative, and worked at getting the flights I needed. He was very polite, efficient, and understanding. He is an excellent and valuable employee. I cannot thank him enough for the effort he put in helping me.

  • By Ramesh
    May 13, 2013

    I would like to express my heartfelt appreciation for the great service provided by Daxton today. I felt pleasant and comfortable speaking to him over my business. He has a genuine interest in the customers well being. He is one of the best customer care professional I have ever interacted. He thoroughly understands the customer's needs and situation and tries his best to help with utmost sincerity. Daxton, your attitude, and dedication in what you do will take you to heights! Also, I would like to appreciate the great service provided by CheapOair. I will continue to be your customer and will always recommend to my friends and relatives.

  • By Amber
    May 13, 2013

    Dear Carmelo, your help was greatly appreciated today. I was very satisfied with the level of service you gave. I appreciate your efforts of going beyond and helping me solve the problem with all three of my bookings. You put my mind at ease and now I am fully booked up and ready to fly in two weeks time. I always book with CheapOair and I will continue to use your website in response to your help.

  • By Farrell
    May 13, 2013

    My father in law died, due to which, I need to cancel the trip and agent Jalen assisted me in a very professional manner.

  • By Clarence
    May 13, 2013

    Aisha was nice and patient and I appreciate the assistance provided by her.

  • By Joyce
    May 13, 2013

    Dwight was simply wonderful. He was nice, kind and patient and I appreciate the service a lot.

  • By Richard
    May 13, 2013

    London helped me to book the flights for my upcoming trip with the cheapest option.

  • By Dangtran
    May 12, 2013

    I received extremely helpful and professional services from your customer service agent. He is very kind and patient answering all questions about our next international trip and explaining me about change of airline on the departure day. This is a perfect example of outstanding customer service that customers expects, which unfortunately do not happen very often nowadays, especially over the phone.

  • By William
    May 12, 2013

    I believe the service I received from Cali was top-notch. She did an excellent job of explaining what was being changed and confirming my wishes.

  • By Jianming
    May 12, 2013

    Hi Cali, I really appreciate your service. Also, I will definitely be CheapOair's future customer through your thoughtful service and caring to my booking. I will also promote your service and CheapOair to my colleagues and friends. As I am teaching online business, I will promote CheapOair service to my students as well. Thanks!

  • By Jerry
    May 12, 2013

    I want to take the time to express my sincere appreciation and thanks to one of your dedicated and hardworking employees, Alina. She took extremely good care of my urgent requirement to change my mother-in-law's tickets. She is a very valuable asset to your organization. Please thank her for me.

  • By Aqeelah
    May 12, 2013

    Dear Catherine, thank you for your service, you've been very helpful to me as a customer & this encourage me to keep my future reservations with CheapOair.

  • By Chris
    May 12, 2013

    Hi Maurice, you were excellent and very helpful. The company needs more workers like you. Good job. I am a very satisfied customer.

  • By Kseniya
    May 12, 2013

    I appreciate the help by Maurice, provided to me today. He exceeded my expectations and was able to find me a connecting flight arriving and departing from the same airport.

  • By Heather
    May 12, 2013

    Dear Maurice, thank you very much for your kind assistance with booking our flight. You were most professional and courteous; a real pleasure to work with. I appreciate very much the time you took to issue the tickets and confirmation numbers.

  • By John
    May 12, 2013

    Braeden did excellent job made it easy for me. I am so happy with his services. He took care of airline & fixed all problems. So thank you, he went beyond expectation. It is easy to complaint but hard to appreciate so thanks a lot.

  • By Jose
    May 12, 2013

    I am happy to get my seat assignment and the information from Sam. Sam was very professional.

  • By Marina
    May 12, 2013

    I am happy with the way Randal assisted me to get the seat assignment.

  • By Maureen
    May 11, 2013

    Hi Darin, thank you so much for all your help in getting my friends onto not only the route I need them to take, but also with seats together and afternoon flights. You were extremely helpful and I deeply appreciate your assistance and everything you did.

  • By James
    May 11, 2013

    I am very much impressed with the customer service skill of Jayson. He was fantastic, helpful, and very professional.

  • By James
    May 11, 2013

    I had a good experience with Evelyn. Evelyn was extremely helpful and professional. I will continue using you for future travel.

  • By Vahid
    May 10, 2013

    Dear Kasey, it was great talking to you and thanks to the changes you have done, the service was perfect. Excellent job!

  • By Roods
    May 10, 2013

    I would like to say that Jayda was wonderful. As I am a senior, but she understood me very clearly and she was very patient and amazing.

  • By Rajani
    May 10, 2013

    Hi Dwight, thanks for the great customer service for helping me with the name spelling error. Also for helping with seat selection so I could sit beside my daughter. She has been away for 1 year, studying in college, and travelling sitting beside her means a lot to me. Thank you for making that possible. Please keep up with the great customer service.

  • By Sarah
    May 10, 2013

    Wallace, you were wonderful, efficient and helped me tremendously with the error that occurred.

  • By Anita
    May 10, 2013

    This is my first time making reservations for a flight. Zachary was very helpful to me; he was very patient and polite and wanted to make sure that all of my questions had been answered to my delight. I thank Zachary and CheapOair very much and I would highly recommend the service.

  • By Alice
    May 10, 2013

    Hi Olivia, I really appreciate your help in providing me the seats next to each other. I am very happy with the assistance provided by you. You are fantastic and excellent.

  • By Bob
    May 10, 2013

    Hi Terrance, I just wanted to thank you for your great customer service in helping me with my flight change. Please keep up the good work.

  • By Manny
    May 10, 2013

    To CheapOair, Terrance did a phenomenal job! He helped me with all my troubles and got everything done for me. He really went the extra mile for me by helping me find the right ticket at the right price.

  • By Kim
    May 10, 2013

    I spoke to Kris on the phone about a booking I had made online. I had made an error but he was so very polite and understanding. It was a relief to have someone like him to talk to unlike the other company I had unfortunately booked. Thank you, Kris.

  • By Shirley
    May 10, 2013

    Hi Kris, we were just talking to you and you have been very helpful with getting us all settled with our travels. You have been especially patient with us as we are new with this computer. You took your time with us and acted like a superman to guide us in the right direction. We are 100% satisfied with the service provided. Once again, thank you so much for everything.

  • By Amelia
    May 10, 2013

    Kris was extremely helpful with assisting me and ensuring that I was fully satisfied. He was able to help me immediately by resolving a charge, issuing me a refund, and helping me book the seats. Kris was great! 10 on 10! Thanks!

  • By Marianne
    May 10, 2013

    Elle was wonderful & outstanding and I will make my future bookings only with CheapOair.

  • By Kenya
    May 10, 2013

    Randal was great help, he was quick to understand the problem & I am satisfied with the customer service.

  • By Naomi
    May 10, 2013

    Dear Catherine, I was very grateful for your help with the changing of my tickets so that I could return to Australia recently. I want you to know how good it was that I got back. After 35 hrs travel time I was able to spend 5 hours with my mum in which time I was able to say "thank you " to her for all that she had given me and that I just wanted her to have a well deserved rest. Thanks for your help throughout. I could be with my mom in her last time.

  • By Andrea
    May 10, 2013

    I appreciate your help so very much. You really helped me in a tight spot. I am not clear as to how I am supposed to, "Share a feedback", but if I were to rate your services; they would be a 10/10, leaving me satisfied with your services. I cannot thank you enough!

  • By Jared
    May 10, 2013

    Randal was great help, he was quick to understand the problem and provide the resolution in nick of time.

  • By Sandra
    May 10, 2013

    Irving was best ever agent I came across and he was marvelous. I am happy with service from Irving.

  • By Christophe
    May 10, 2013

    Maxwell was fantastic and great help; he provided all information regarding my flight information.

  • By Sarah
    May 10, 2013

    Jalen was very good. She helped me deal with my booking and resolved all my queries.

  • By Brad
    May 9, 2013

    I assisted my 87-year old father-in-law to book a flight and mistakenly selected a return flight that was much too late for him to travel. I called CheapOair within minutes of the booking; it became obvious that it was an extremely busy evening. Despite your staff having to address back-to-back calls for service, I was fortunate to connect with customer service agent, Darin. Darin was first, very pleasant to deal with and understanding of my error. Secondly, he was very quick to assist in correcting my mistake. Third, he was sensitive that the changes that were being undertaken by the airlines, would take about 15-20 minutes. He obtained my call back number and just as promised, called back once the changes had been finalized. Finally, Darin also negotiated the best rate with airline to minimize the fare-adjustment expense without incurring a change penalty. Darin is an outstanding employee who exemplified ideal customer service. I would appreciate it if you would ensure my thanks to him.

  • By Mengdy
    May 9, 2013

    I am very satisfied with the customer service provided. Samuel in particular, has provided us with an exceptional customer service. He was very patient and helpful. Initially, we were calling to cancel a flight because we ran into some problems.... but with the help of Samuel, we ended up booking flights for not only 1, but 9 other travelers. It was one of the best service experiences I've ever had.

  • By Robinson
    May 9, 2013

    To whom it concerns; this is to inform you that after going through the ticket booking process, Vivienne is the one who made a difference among all those I talked to. This is the type of staff a company needs to keep. She felt our needs and treated them like her own. If I was to rate her performance, I would give her a 10-10 without a doubt.

  • By Ward
    May 9, 2013

    Vidhi was professional, kind, knowledgeable and very helpful. I will definitely recommend your services to all my friends and family, as I am very happy with the whole process.

  • By Afroze
    May 9, 2013

    I would like to recognize Maritza for exceptional service that she provided today in handling an issue with my booking. Maritza went beyond to rectify the situation was able to provide a solution. I would like to thank you and your team for all the assistance and appreciate the help you have provided today.

  • By Steven
    May 9, 2013

    I just chatted with Dejah. If she isn't the Employee of the Month, she should be!!! What a marvelous lady she is!! She went above and beyond to help me out!!! I will come back to CheapOair just because of her. Thank you Dejah!!!

  • By Carolyn
    May 9, 2013

    Carmelo, you were very helpful when I needed to change something on the itinerary. You were courteous and patient. Thank you. I will refer friends to this website when booking travel arrangements.

  • By Melveen
    May 9, 2013

    Thank you Odell for all your help with the Cancun trip. I appreciate the time and effort that you put into getting us a flight at the price I wanted. You were patient and you listened to me. Thanks for a wonderful customer service!

  • By Eleanor
    May 9, 2013

    Carmelo, thank you for your help. You helped very much to get the seating situation solved for all four flights. Seating decisions are very important for smooth comfortable flights. Again, thank you very much.

  • By Zekail
    May 9, 2013

    Aisha provided answers for my queries. I am really happy from her.

  • By Lorraine
    May 9, 2013

    Jalen answered all my queries. I am happy with the way Jalen took care of my booking.

  • By Jamie
    May 9, 2013

    Emery was helpful and delivered excellent customer service. I appreciate the service and assistance provided in changing my flight schedule.

  • By David
    May 9, 2013

    I want to compliment Emery for help and assistance provided in changing my flight timings. Emery was professional and excellent

  • By John
    May 8, 2013

    Mark was very professional, helpful and had wonderful communication skills. This was the first call in a long time, which had made my day.

  • By Cynthia
    May 8, 2013

    Just chatted with Javier. He was very courteous and professionally handled and resolved my questions.

  • By Geri
    May 8, 2013

    I had great flights and encountered no problems. The rates were affordable and Lisa was very polite. Thank you.

  • By James
    May 8, 2013

    Lillie was absolutely amazing and helpful and because of her, I would book with you again.

  • By Jane
    May 8, 2013

    I was overwhelmed with the services and the help offered by Eliana. She is commendable and my concern was solved with the best possible resolution.

  • By Janet
    May 8, 2013

    I was happy with the way Vince had assisted me. Vince was helpful, patient, and nice to work with.

  • By Susan
    May 8, 2013

    Thank you all, especially representative Donde who assisted me in booking a last minute, emergent flight for my husband. Everyone was helpful and kind. It is so nice to see such exceptional customer service still exists. I appreciate all your efforts. That is why we keep coming back to your company for our travel needs.

  • By Zaneta
    May 8, 2013

    Hello, I am writing you this to express my experience today that was exceptional thanks to Hobert. He not just answered all my questions but also stayed overtime just to find flight which best suited my needs. All this made me very happy customer willing to use your site for future travels. Thank you.

  • By Stanley
    May 8, 2013

    I was satisfied with the service offered by Hobert. I will come back to CheapOair for my Hotel booking too.

  • By Gordon
    May 8, 2013

    I am very pleased with the hard work of Dwight & because of Dwight's excellent customer service I will make my future booking with you only.

  • By NE
    May 8, 2013

    Aisha was great help and did everything to provide resolution.

  • By Amand
    May7, 2013

    Hi Georgina, thank you for your assistance today. You were very fast and accurate with the information I needed. You were pleasant and understood what I was looking for. This is why I book with CheapOair, because of employees like you! Thanks.

  • By Ardath
    May 7, 2013

    Dear CheapOair, I had to call your customer service today due to a schedule change to my flight, which I brought me from Malaga, Spain to JFK, then shipped me back to Paris before finally landing me in my final destination - Los Angeles! Katherine was so helpful in not only rectifying this rather too interesting flight path, and also confirm the availability of my initial flight path several ways online, but to call and confirm with the airline. I truly appreciate her professionalism.

  • By Ronnie
    May7, 2013

    I would like to thank Kasen for the exception service that he had provided me. I really appreciate the patience in helping me booked our flights. He did a very good job. I will buy my tickets again from CheapOair in the near future and will even recommend them to others.

  • By Earl
    May 7, 2013

    I am very much satisfied with Irving as well as other agent's customer service. You have excellent customer service representatives.

  • By Susitha
    May7, 2013

    Irving was very good in his work and very helpful. I had already spoken to couple of agent earlier but Irving was BEST.

  • By George
    May 7, 2013

    I am very much pleased with Eugene customer service and he was excellent.

  • By Andrea
    May7, 2013

    Eliana was great and was very helpful in order to provide the information.

  • By Helen
    May 7, 2013

    I am very happy with the fare, flights and with the customer service offered by Darryl.

  • By Lorraine
    May7, 2013

    Darryl was too professional and that’s what I liked in him. I am pleased with the customer service offered by him.

  • By Paul
    May 7, 2013

    I am satisfied with Darryl's customer service and I will recommend to his friends and family members.

  • By Jeanies
    May7, 2013

    Archie was wonderful and quick to resolve her query.

  • By Maria
    May 7, 2013

    I was not able to access the website, however then called CheapOair, and spoke to Aisha. Aisha was so helpful and patient.

  • By John
    May7, 2013

    Lilly did an excellent job. She helped me a lot and did a fantastic job. She is good.

  • By Douglas
    May 6, 2013

    Dear Harriet, I am extremely grateful for the excellent customer service rendered by you earlier today. This morning I bought flights in 3 different bookings and 1 rental car reservation. I was very pleased with the flight bookings, but I had a problem with the car reservation, which you took care of efficiently, professionally with a very pro-customer service attitude. Your high caliber of customer service has made me a CheapOair customer for life - I mean it!

  • By William
    May6, 2013

    I just wanted to say thank you for an awesome experience for my son. He traveled from Southern Virginia back home to Hawaii. Your services provided a smooth and enjoyable trip back home for my son. It was hassle free. The fact that once he checked his luggage and did not need to retrieve and re-check them back in at each stop relieved a lot of unwanted stress. Thank you, again.

  • By James
    May 6, 2013

    I called CheapOair and got connected to Craig. He gave me all the correct answers like baggage allowance etc & I would like to say that he is good employee & I appreciate good service from your company.

  • By Claudia
    May6, 2013

    To whom it may concern, I forgot the name of the agent but I would like not only thank her but let her superiors know what an outstanding employee she is! She took the time to not only research the problem but also intelligently explain to. Thank you for reviewing this problem with so much professionalism. I was very skeptical at first. I must say the woman that handled my issue was above reproach. I wish I could talk to her supervisor, she did an excellent job. It was not an easy situation, which took a lot of time but she kept everything professional.

  • By Lois
    May 6, 2013

    Vivienne was very helpful. She helped me save some money, which I appreciate. I have used your company in the past as well and always found the customer service very good.

  • By Petroski
    May6, 2013

    Jalen was very nice and helpful. I had no problem dealing with Jalen and I am very satisfied with the service given.

  • By Lois
    May 6, 2013

    Hobert was very helpful and patient and did not place me on hold at all which was a relief.

  • By Emma
    May6, 2013

    Dwight was very good and very helpful and helped me very patiently.

  • By Robert
    May 6, 2013

    Clifford was very nice and patient and was very efficient and professional.

  • By Zana
    May5, 2013

    I found Eliana helpful and friendly, I will definitely reconfirm the flights for her.

  • By Riyad
    May 5, 2013

    I am very happy by the services provided to me by Eliana; she helped me in booking the flights as per my requirement, on top of it, with the best price.

  • By Suzanne
    May 5, 2013

    Sam was very helpful and patient; he found the best flights with lowest and booked my trip.

  • By Darren
    May 5, 2013

    I am very satisfied with Irving's Customer service; she is wonderful and is great at her job.

  • By Hardik
    May 5, 2013

    I would like to thank Aisha, for handling situations in a professional manner. I would also commend the way she treats her customer.

  • By Russell
    May 5, 2013

    Thank You, Dwight for everything that you did to help me, you are excellent at your work. Keep it up.

  • By William
    May 5, 2013

    This is the first time that I have used your service. I purchased a one-way flight for my mom. I appreciate the simple and user friendly format and ease of use, with great navigation and relevant useful information. You have gained a loyal customer.

  • By Cheow
    May 5, 2013

    Thank You, Elliott for everything that you did to help me, you are excellent at your work. Keep it up.

  • By Robert
    May 5, 2013

    Sam was very helpful and polite over the call. I would appreciate his skills.

  • By Patricia
    May5, 2013

    I appreciate the assistance provided to me by Irving, he was patient and polite, and it was great talking to him.

  • By Enaz
    May 5, 2013

    Hi there, thank you very much. I highly appreciate the customer service that you have and I am so happy after calling. My questions have been answered professionally with high quality of communication skills. I will be glad to encourage my friends to deal with your company. Thanks for your high quality customer service.

  • By Rick
    May 5, 2013

    I was impressed with your professional attitude and quick turnaround when I needed to change my flight time. I appreciate the fact that you were very courteous, even when I complained about the price increase. I will use CheapOair next time, thanks to you.

  • By Claudette
    May 4, 2013

    I had a little problem with my tickets and your agent, but Verba proved to be a huge help in solving my problem. She was prompt, polite, and efficient and solved my problem with great ease. It is great to find such help, after stressful long trips.

  • By Nayer
    May 4, 2013

    I would like to thank Marco, for the great service that has been offered by him. It’s just because of him, that I am looking forward to book more tickets from your company. Thank You.

  • By Benjamin
    May 4, 2013

    Emery was very helpful, efficient, and wonderful. Thank you for such great service offered from your end.

  • By Bidhan
    May 4, 2013

    Catherine knows how to deal with customers and how to please them with your service. She was outstanding and I would like to thank her for all the help she gave me.

  • By Alexander
    May 4, 2013

    Edited- Georgina helped me in changing my flight in an emergency; I would like to thank her for the same. This helped me a lot.

  • By LaTonya
    May 3, 2013

    Sarai was very efficient and knowledgeable and took care of all my needs with ease. I would rate her customer service skills on a scale of 1 to 10, with 10 being the highest as 10 and it is only because of her, I will be using the service again.

  • By Tina
    May 3, 2013

    Anson was very helpful and at the same time very patient too. She resolved my issue fast; I would like to thank her for the assistance she gave me.

  • By Frank
    May 3, 2013

    Marco was very courteous and helpful in handling my flight change; I appreciate his level of professionalism.

  • By Barry
    May 3, 2013

    Eden was extremely helpful, very patient and very kind and I could not ask for better assistance.

  • By Larry
    May 3, 2013

    Nehemiah was very helpful and made sure to answer all my queries.

  • By Pam
    May 3, 2013

    Philip gave me an amazing service today; throughout the call, he was extremely thorough and polite. He helped me in booking a secure flight for my daughter and a very reasonable fare. Thank you, sincerely.

  • By Michelle
    May 3, 2013

    I am impressed with the wonderful customer service that I got from Eugene.

  • By Cecilia
    May 3, 2013

    After booking my flight to Paris, I was almost three seats away from my husband who needs assistance on taking his pills. I had a talk with Dexten, who helped me in changing my seats and gave us a nice seat together. He was very accommodating and patience. Thank You, Dexten.

  • By TMS
    May 2, 2013

    Thank you for your patience and helpfulness! You gave excellent customer service and went beyond what was required. I will use the services again in the future.

  • By Daniel
    May 2, 2013

    It was great booking my flight with CheapOair. Your executive Lisa followed up with a personal call to ensure my satisfaction with your service.

  • By Kathy
    May 2, 2013

    Eugene was very helpful and I am very much satisfied with the way he helped and showed full dedication while talking to me. I am very satisfied with his service.

  • By Jeff
    May 2, 2013

    It was quick and easy booking with CheapOair and it was the only site that had tickets for the flight I needed. Booking from here was not only reasonable, but also hassle free as I got to talk to a customer service executive who assist me with a few questions I had about the hotel. I got a chance to talk to Sally, who was very friendly and helpful. I look forward to book my next vacation package with you.

  • By Marlene
    May 2, 2013

    I would like to commend the excellent service provided by you in answering my questions and cancelling my flight.

  • By Wayne
    May 2, 2013

    With CheapOair, I got the best deal and the cheapest flight for my trip to New York. I would like to thank Lisa for her assistance; she followed up to know how satisfied I was with CheapOair and told me that I will receive a voucher for my Future Trip. Thanks again.

  • By Maurice
    May 2, 2013

    I was quite satisfied with the services offered by CheapOair. I got what I was looking for and there were no hidden costs - well done. Lisa was quite clear and customer friendly; she is surely an asset to the company.

  • By Alana
    May 2, 2013

    I had to book multiple city flights; Aurelius was very cordial and helped me getting my flights done. Kudos, for having such an excellent employee.

  • By Amal
    May 1, 2013

    I appreciate so much for your great help to change my ticket. I'm very touched and impressed by the patience and understanding you showed in this matter. I will definitely recommend CheapoAir to my friends because I'm so impressed about the wonderful and helpful staff they have. Thank you so much for your help and patience.

  • By Hector
    May 1, 2013

    I am very happy with the quality of service I received from Loren. I will surely use your service again.

  • By Brett
    May 1, 2013

    Miss Anson was extremely helpful and quick answering my questions. I appreciated her help for rebooking my flight today!

  • By Janice
    May 1, 2013

    I was really happy with the service offered by Maxwell. Maxwell was very helpful and courteous.

  • By Dennise
    May 1, 2013

    Irving was very helpful and wanted to say Thanks to irving for providing such a excellent customer service.

  • By Rena
    May 1, 2013

    Vince was excellent, very nice & helpful and full of patience. He did a great job.

  • By George
    May 1, 2013

    I was really impressed with Archie Bailey. He was great, quick, polite & courteous.

  • By Dalia
    May 1, 2013

    Vince was an extraordinary customer service rep and he was amazing.

  • By Medardo
    May 1, 2013

    I wanted to compliment on the service offered by Allie Porter. Allie was a magnificent agent and too good.

  • By Olive A. Davis
    May 1, 2013

    This was my first time using Cheapoair and I loved it. Lisa was very kind and helpful. I've already told all my friends about it and will definitely use it again in the near future.

  • By Linden
    May 1, 2013

    I had an issue with the booking made on the webiste but Konrad took care of it and made the changes as per my needs. I wanted to appreciate the knowledge and skills that Konrad possess.